Basic Questions and Answers for Volunteer Candidates

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  • This page will be a collaborative effort from Second Life Mentors to possibly help raise the bar on acceptance in the Second Life Volunteer Program. If enough input is gathered here this may become a good basic FAQ resource also.

Second Life Mentors: Please add basic questions and answers that you think a resident should already know, prior to acceptance into Second Life Volunteers.

Questions and Answers

  • You are a member of a group. How do you leave that group?
  • How do you use group chat?
  • How do you edit your appearance? Also how can you completely change outfits at once?
  • How do you find an Event in SL?
  • How do you "rebake" or solve other "ruthing" or appearance problems?
  • What is lag?
  • Where can you set your "home" location in SL?
  • When a "griefer" attacks, do you:
    • (a) run screaming and yelling and shooting?
    • (b) round up people and explain how to deal with it?
    • (c) IM Torley Linden to see if he has a tutorial video on it?
    • (d) what's a griefer?
    • (e) calmly file an AR and get on with your day.
  • Given the location name "SLVEC" alone, what tools might you use to find it?
  • How do you search for the items you are wearing currently?
  • What is a HUD?
  • Where have you helped people before?
  • What is the difference between a prim and an object?
  • What SL or RL skills do you feel you can bring to the Mentor/Volunteer group?
  • How do you disable particles?
  • What is a Linden?
  • What is "orbiting" and when is it OK to orbit people?
  • How do you find help and answers in Second Life?
  • WHY do you want to be a Mentor/Volunteer?
  • What is a SLURL and how do you create one?
  • Do you need to do anything if you see a child avatar on the grid?
  • Do you know and understand the Big Six - Community Standards??
  • Have you carefully read the TOS?
  • Do you know the function and possibilities of F1?
  • How can you fly higher than 250 metres?
  • Clicking the danceball to stop dancing didn't work - how else can you stop any / all animations?
  • How do you upgrade your account from basic to premium?
  • What is the difference between No Copy and No Transfer on an item?
  • Where can you do Orientation tutorials once you have left your first Orientation Island?
  • If you have a basic account, can you own land? can you rent it?
  • How do you clear your cache?
  • What are Picks? How can you view another resident's picks and why would you want to?
  • If you see something cool, how can you look to see who made it? Why would you want to?
  • What is the Knowledge Base and where is it?
  • What is the SL Wiki and where is it?
  • What are the SL Forums and where are they?
  • What are ten awesome things to do in SL that don't require money?
  • What can a newbie do to educate themselves about cool places to see and reputable merchants to shop with? (ie, checking picks and searching for blogs)
  • How can a newbie protect themselves from scams? (ie, don't say YES when an object asks for access to your lindens, beware of BIAB, etc.)
  • Where can a resident go to take classes in SL, and how can they find them in events?
  • What would you do if you felt another resident was harassing you?
  • Do you know how to file an AR?
  • What is JIRA?
  • What is the difference between Mainland and Private Islands?
  • Where do you go to get up to the minute information about grid outages, current known issues and other important things? (blog)