Bug Tracker

The Second Life Open Source initiative uses Atlassian's JIRA project management tool for issue tracking. To report a bug or problem encountered while using Second Life Open Source Viewer or the Second Life Service itself, please log in to jira.secondlife.com.

Second Life JIRA FAQ

Bugs only!

• While JIRA can be used to track feature requests, bugs, tasks, and more, we have chosen to initially limit submissions to bug reports. Please read QA for bug submission guidelines before submitting an issue.

User profile

• Each user has a Profile. At this time, it is not editable as allowing this might cause conflicts with your SL account. If you wish to edit your Real Life account information such as email address, please login to your account management page at secondlife.com.

• The profile consists of your Username (SL name), Fullname (again, SL name), and all of the JIRA groups you belong too. For most people, this means "jira-users."

• The email address associated with your account shall remain anonymous to other users. The address is not visible or configurable at this time. Direct import of your email address from Second Life's database is currently disabled until we devise a reliable method for importing it.

Projects and Components

• Projects are used to categorize issues into logical groups. We have configured five different groups

Searching for existing issues

• JIRA searches are easy! Click on the "Find Issues" link at the top of the screen. ...

Reporting a bug in JIRA

• Upon login to JIRA, you will be at the Home page. Here you have access to "filters," the dynamic results of specially created saved searches, allowing access to the most up-to-date information on submitted bugs.