Difference between revisions of "Community Tools User Group"

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* Update on SL Answers (Lexie)
* Update on SL Answers (Lexie)
* Update on Knowledge Base (Rand/Jeremy)
* Update on Knowledge Base (Rand/Jeremy)
* Dive deeper on New User help? If you guys want to.
* Posts/threads that are removed but do not violate Standards -- why? (Venus Petrov)
* Posts/threads that are removed but do not violate Standards -- why? (Venus Petrov)
* Proposal to add a Support Feedback forum, if the support team aren`t starting a UG, maybe they would like our feedback on the support system & suggestions on how to improve things from the members point of view, via a forum they could read & hopefully comment on. (Peewee)
* Proposal to add a Support Feedback forum, if the support team aren`t starting a UG, maybe they would like our feedback on the support system & suggestions on how to improve things from the members point of view, via a forum they could read & hopefully comment on. (Peewee)

Revision as of 12:52, 28 April 2011

The community tools user group exists to discuss and facilitate Resident involvement with:

  • The Second Life Wiki
  • Knowledge Base
  • Blogs
  • Forums
  • Second Life Answers

We'll answer any questions and try to address any concerns with these resources.

Schedule

Every Thursday at 1pm PT at CTUG meeting spot in Beaumont.

Also see the calendar of public user group meetings.


Agenda

Agenda for the next user group meeting is:

  • Update on Forums/Blogs (Raymond/Lexie/Amanda)
  • Update on SL Answers (Lexie)
  • Update on Knowledge Base (Rand/Jeremy)
  • Dive deeper on New User help? If you guys want to.
  • Posts/threads that are removed but do not violate Standards -- why? (Venus Petrov)
  • Proposal to add a Support Feedback forum, if the support team aren`t starting a UG, maybe they would like our feedback on the support system & suggestions on how to improve things from the members point of view, via a forum they could read & hopefully comment on. (Peewee)
  • Other Suggestions? Add 'em here.

Team

Community Tools and Docs Team

Several Lindens are involved in facilitating community information tools:

  • Amanda Linden
  • Lexie Linden
  • Rand Linden
  • Jeremy Linden
  • Raymond Linden

The documentation team is Rand Linden, Jeremy Linden, and Bea Linden. The doc team's focus is on the Knowledge Base, wiki, and Viewer context-sensitive help.

IMPORTANT UPDATE on 4/15

From Amanda Linden: Based on the discussion on adult and LGBT forums during the last User Group, we have created a public "Identity and Relationships" forum for everyone to have inworld identity and relationships discussion. Hopefully, this is a solution that works for everyone. Looking forward to seeing your thoughts in the forum.

Archive

Links to chat transcripts of past meetings: