How to report a bug - Video Tutorial

This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

This video tutorial explains how you, the Resident, can file reports on bugs you find in Second Life. Topics covered include:

• Where to find the Issue Tracker
• Logging into the Issue Tracker
• The Issue Tracker projects under which you would file a bug report
• Tips and criteria for filling out bug report fields effectively
  • Summary
  • Priority
  • Components
  • Affects Version/s
  • Environment (plus how to find this information inworld and offline)
  • Description
  • Attachment
• Filing a bug
• Why filing bugs is helpful
• Watching, commenting, and voting on bugs