Difference between revisions of "Linden Lab Official:Billing Support"

Latest revision as of 15:55, 21 March 2012

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-<noinclude>{{KBmaster}}</noinclude>
+{{#Widget:Redirect|url=/t5/English-Knowledge-Base/Billing/ta-p/700037#Section_.9}}
-{{Billing Nav}}
-== Contacting billing support  ==
-See '''[https://support.secondlife.com/billing-support/ Billing Support]''' for phone numbers to:
-* Report problems with payment
-** To/from Linden Lab&reg;
-** To/from other Residents
-* Request LindeX™ tier reviews
-* Ask for access to the RiskAPI (please keep in mind the RiskAPI's issuance is at Linden Lab's sole discretion and is not assured).
-== Opening a support case for a billing issue ==
-<br>
-{{KBcaution| When filing a support case, please  supply as much relevant information as possible, to better enable us to help you.}}
-To open a support case for a billing issue, go to the [https://support.secondlife.com/create-case/ Submit a Case] page.
-# Under '''What type of problem are you having?''', choose '''Billing'''.
-# Then select either
-#* '''LindeX Billing and Trading Limits Review Request'''
-#* '''Second Life and Marketplace Account balance Payout Issues'''
-Fill in information describing your issue in the form fields then click '''Submit'''.
-=== Premium accounts ===
-If you have a premium account or qualify for Concierge-level service, you can submit tickets for  additional types of billing issues.   Select the description that best fits your problem, fill in additional information in the form, then click '''Submit'''.
-[[Category:Customer support]]