Linden Lab Official:Billing Support
Revision as of 16:32, 22 April 2011 by Rand Linden (talk | contribs) (moved Linden Lab Official:Tickets for Billing and L$ Issues to Linden Lab Official:Billing Support)
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.
Contacting billing support
See Billing Support for phone numbers to:
- Report problems with payment
- To/from Linden Lab®
- To/from other Residents
- Request LindeX™ tier reviews
- Ask for access to the RiskAPI (please keep in mind the RiskAPI's issuance is at Linden Lab's sole discretion and is not assured).
Opening a support case for a billing issue
Important: When filing a support case, please supply as much relevant information as possible, to better enable us to help you. |
To open a support case for a billing issue, go to the Submit a Case page.
- Under What type of problem are you having?, choose Billing.
- Then select either
- LindeX Billing and Trading Limits Review Request
- Second Life and Marketplace Account balance Payout Issues
Fill in information describing your issue in the form fields then click Submit.
Premium accounts
If you have a premium account or qualify for Concierge-level service, you can submit tickets for additional types of billing issues. Select the description that best fits your problem, fill in additional information in the form, then click Submit.