Linden Lab Official:Billing Support
Contacting billing support
See Billing Support to:
- Report problems with payment
- To/from Linden Lab®
- To/from other Residents
- Request LindeX™ tier reviews
- Ask for access to the RiskAPI (please keep in mind the RiskAPI's issuance is at Linden Lab's sole discretion and is not assured).
Opening a support case for a billing issue
|Important: When filing a support case, plesae supply as much relevant information as possible, to better enable us to help you.|
To open a support case for a billing issue, go to the Submit a Case page.
- Under What type of problem are you having?, choose Billing
- Then select either
- LindeX Billing and Trading Limits Review Request
- Second Life and Marketplace Account balance Payout Issues
If you have a Premium account or qualify for Concierge-level service, you can submit tickets for additional types of billing issues. Select the description that best fits your problem, and then fill in additional information.