Difference between revisions of "Linden Lab Official:I can't tell how much L$ I have; it just says "Loading.""

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#REDIRECT [[Linden Lab Official:Billing FAQ]]
 
 
Don't panic! If you just logged in and your L$ amount, shown in the upper-right corner of the screen, says "Loading", it just means your L$ balance hasn't been loaded yet and will eventually appear. Sometimes, this is due to server issues, when we're experiencing heavy load and the data can't be retrieved quickly.
 
Remember, while you wait inworld, you can also check your Linden Dollar balance on the [https://secondlife.com/account/ Your Account section of our website].
 
{{KBnote| This is different from your balance unexpectedly appearing as "L$0", which does in fact mean that all your L$ are gone. To prevent such an unfortunate incident from happening, please familiarize yourself with our [http://secondlife.com/corporate/tos.php Terms of Service] and [[Linden Lab Official:Sharing Second Life Accounts|don't share your account]].}}
 
==Tips &amp; Tricks==
 
If you have waited five full minutes and your L$ balance still reads as "Loading", you can try the following tricks to try to force your balance to appear:
 
* Try teleporting to another Region.
* Try logging out of Second Life, and then log back in, preferably in a different Region. Giving the viewer a second chance to load your information often resolves the problem.
* Ask a friend to pay you L$1. If you're really nice, give it back afterward!
* Try bulk uploading a single image, sound, or animation. Make sure only to try to upload one item! Each attempt costs you L$10.
Obviously we don't expect you to spend large sums of Linden dollars in order to find out how many you have; if your problem persists, you should file a help ticket via our [http://secondlife.com/support Support Portal].
[[Category:My Account]]
[[Category:Linden Dollars (L$)]]
[[Category:The system is behaving strangely]]
[[Category:General L$ Information]]
[[Category:Knowledge Base]]

Latest revision as of 11:47, 22 April 2011

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