Difference between revisions of "Linden Lab Official:Information about Openspaces (Void Regions)"

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'''What are Openspaces and what do they cost?'''  
'''What are Openspaces and what do they cost?'''  


Please refer to [[Linden Lab Official:Openspaces FAQ|Openspace FAQ]] for changes effective January 1, 2009.
Please refer to [[Linden Lab Official:Openspaces FAQ|Openspace FAQ]] for changes effective January 1, 2009.


For those estate owners wishing to provide empty areas such as water, hills and forest -- we offer Openspaces, light use Regions sometimes referred to as voids.
For those estate owners wishing to provide empty areas such as water, hills and forest -- we offer Openspaces, light use Regions sometimes referred to as voids.


Openspaces can be bought singly, for a setup fee of USD$250, followed by a monthly fee of USD$75 per month. An existing Region can also be converted into four Openspaces, although you cannot convert your last remaining Region.
Openspaces can be bought singly, for a setup fee of USD$250, followed by a monthly fee of USD$75 per month. An existing Region can also be converted into four Openspaces, although you cannot convert your last remaining Region.


Each Openspace Region is limited to only 750 prims and a maximum agent (avatar) limit of 10.
Each Openspace Region is limited to only 750 prims and a maximum agent (avatar) limit of 10.


{{KBhint| '''Tip:''' You must own a Private Region to be able to own an Openspace.
{{KBhint| '''Tip:''' You must own a Private Region to be able to own an Openspace.
}}
}}


===Why are they "light" use?===
===Why are they "light" use?===


Normal Regions run on their own dedicated CPU, but the Openspace Regions run four per CPU; as you would expect, this limits their performance. Openspaces only ever share with other Openspaces on a server.
Normal Regions run on their own dedicated CPU, but the Openspace Regions run four per CPU; as you would expect, this limits their performance. Openspaces only ever share with other Openspaces on a server.


It is therefore important to understand what these Regions are. They are provided for light use only, not for building, living in, renting as homes or use for events. As a stretch of open water for boating or a scenic wooded area they are fine, but we do not advise more serious use than this and will not respond to performance issues reported should you not use them in this way.
It is therefore important to understand what these Regions are. They are provided for light use only, not for building, living in, renting as homes or use for events. As a stretch of open water for boating or a scenic wooded area they are fine, but we do not advise more serious use than this and will not respond to performance issues reported should you not use them in this way.


==How do I order an Openspace?==
==How do I order an Openspace?==


Openspaces can be purchased in the new Land Store for a setup fee of $250.  
Openspaces can be purchased in the new Land Store for a setup fee of $250.  


{{KBhint| '''Tip:''' You must already own a regular Private Region in order to purchase an Openspace.
{{KBhint| '''Tip:''' You must already own a regular Private Region in order to purchase an Openspace.
}}
}}


==Converting Regions into Openspaces (and Back Again)==
==Converting Regions into Openspaces (and Back Again)==


If you wish to convert one regular Region into four Openspaces, you can, so long as you still own at least one regular Region after the conversion. Similarly, you can convert four Openspaces back into a regular Region if you wish. Either way, there's a conversion charge of USD$100.
If you wish to convert one regular Region into four Openspaces, you can, so long as you still own at least one regular Region after the conversion. Similarly, you can convert four Openspaces back into a regular Region if you wish. Either way, there's a conversion charge of USD$100.


{{KBcaution| '''Caution:''' As part of the conversion process, content on the Region is wiped. We cannot transfer existing content to your new Region. Please remove or return anything you wish to keep before the conversion.
{{KBcaution| '''Caution:''' As part of the conversion process, content on the Region is wiped. We cannot transfer existing content to your new Region. Please remove or return anything you wish to keep before the conversion.
}}
}}


===Converting One Region into Four Openspaces===
===Converting One Region into Four Openspaces===


If you're converting an existing Region to Openspaces, submit a ticket of the '''Region Issues''' type with the following information:
If you're converting an existing Region to Openspaces, submit a ticket of the '''Region Issues''' type with the following information:


* The name of the existing Region to be converted
* The name of the existing Region to be converted
Line 40: Line 82:
* The estate they should belong to
* The estate they should belong to
* Any Region-placement details that you wish to pass on.
* Any Region-placement details that you wish to pass on.


The single existing Region is converted into four standard, Region-sized Openspace Regions. You are charged a conversion fee of $100.
The single existing Region is converted into four standard, Region-sized Openspace Regions. You are charged a conversion fee of $100.


If any of your Openspaces will touch another Region, please ask the other Region owner to add you to their [[Linden Lab Official:How do I allow someone to buy a Private Region in a space that is next to mine|Allowed Neighbors]] list.
If any of your Openspaces will touch another Region, please ask the other Region owner to add you to their [[Linden Lab Official:How do I allow someone to buy a Private Region in a space that is next to mine|Allowed Neighbors]] list.


{{KBnote| '''Note:''' The new monthly billing date for a converted full Region is the average of the billing dates for the Openspaces used in the trade.
{{KBnote| '''Note:''' The new monthly billing date for a converted full Region is the average of the billing dates for the Openspaces used in the trade.
}}
}}


===Converting Four Openspaces into One Region===
===Converting Four Openspaces into One Region===


If you're converting four Openspaces into one normal Region, submit a ticket of the '''Region Issues''' type with the following information:
If you're converting four Openspaces into one normal Region, submit a ticket of the '''Region Issues''' type with the following information:


* The name of the four existing Openspaces to be converted
* The name of the four existing Openspaces to be converted
Line 56: Line 106:
* The estate it should belong to
* The estate it should belong to
* Any Region-placement details that you wish to pass on.
* Any Region-placement details that you wish to pass on.


The four Openspace Regions are converted into one standard Region. You are charged a conversion fee of $100, and the monthly billing date for the new Region is reset to the average of the four billing dates of the Openspaces.
The four Openspace Regions are converted into one standard Region. You are charged a conversion fee of $100, and the monthly billing date for the new Region is reset to the average of the four billing dates of the Openspaces.


If your Region will touch another Region, please ask the other Region owner to add you to their [[Linden Lab Official:How do I allow someone to buy a Private Region in a space that is next to mine|Allowed Neighbors]] list.   
If your Region will touch another Region, please ask the other Region owner to add you to their [[Linden Lab Official:How do I allow someone to buy a Private Region in a space that is next to mine|Allowed Neighbors]] list.   


==How long does a conversion take?==
==How long does a conversion take?==


After both the buyer and seller have submitted their tickets to [http://secondlife.com/support Support], you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.
 
 
 
After both the buyer and seller have submitted their tickets to Support, you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.
 
 
 


If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.
If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.


==Other rules relating to Openspaces==
==Other rules relating to Openspaces==


To continue to own Openspaces, you must also continue to own at least one normal Private Region (Island). If you transfer your last island, you must also transfer the Openspaces to someone eligible to own them, or give them up, as you cannot own Openspaces on their own.
To continue to own Openspaces, you must also continue to own at least one normal Private Region (Island). If you transfer your last island, you must also transfer the Openspaces to someone eligible to own them, or give them up, as you cannot own Openspaces on their own.


You can sell Openspaces to another Resident if you wish but the new owner will need to own an estate already to be eligible to own them. The normal transfer fee of $100/Region will be charged to the seller.
You can sell Openspaces to another Resident if you wish but the new owner will need to own an estate already to be eligible to own them. The normal transfer fee of $100/Region will be charged to the seller.


Multiple Openspace transfer:
Multiple Openspace transfer:


If you are transferring multiple Openspaces to the same person, the fees may be different for that transfer. For up to 4 Openspaces in the same transfer, the fee will be $100 total. After the first 4 Openspaces, the transfer fee is $100 per Region.
If you are transferring multiple Openspaces to the same person, the fees may be different for that transfer. For up to 4 Openspaces in the same transfer, the fee will be $100 total. After the first 4 Openspaces, the transfer fee is $100 per Region.


Examples:
Examples:


* You're transferring 3 Openspaces to the same buyer. You'll be charged $100.
* You're transferring 3 Openspaces to the same buyer. You'll be charged $100.
Line 83: Line 159:
* You're transferring 2 Openspaces to one buyer, 5 to another, and one last one to a third buyer. You'll be charged $100 on the first transfer, $200 on the second, and $100 on the third.
* You're transferring 2 Openspaces to one buyer, 5 to another, and one last one to a third buyer. You'll be charged $100 on the first transfer, $200 on the second, and $100 on the third.
* You transfer 2 Openspaces to a buyer this week, then decide to sell them 2 more next week. You'll be charged $100 for each transfer.
* You transfer 2 Openspaces to a buyer this week, then decide to sell them 2 more next week. You'll be charged $100 for each transfer.


If you want to rename Openspaces, there's a charge of USD$50 per Region.
If you want to rename Openspaces, there's a charge of USD$50 per Region.


If you want to move Openspaces, there's a charge of USD$150 per Region.
If you want to move Openspaces, there's a charge of USD$150 per Region.


The owner of an Openspace must be the same as the payor.
The owner of an Openspace must be the same as the payor.


===How long does a transfer take?===
===How long does a transfer take?===


After both the buyer and seller have submitted their tickets to [http://secondlife.com/support Support], you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.
 
After both the buyer and seller have submitted their tickets to Support, you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.
 


If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.
If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.

Revision as of 16:30, 5 October 2009

Kb-seal.png

This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

What are Openspaces and what do they cost?


Please refer to Openspace FAQ for changes effective January 1, 2009.



For those estate owners wishing to provide empty areas such as water, hills and forest -- we offer Openspaces, light use Regions sometimes referred to as voids.



Openspaces can be bought singly, for a setup fee of USD$250, followed by a monthly fee of USD$75 per month. An existing Region can also be converted into four Openspaces, although you cannot convert your last remaining Region.




Each Openspace Region is limited to only 750 prims and a maximum agent (avatar) limit of 10.




KBtip2.png Tip: Tip: You must own a Private Region to be able to own an Openspace.


Why are they "light" use?

Normal Regions run on their own dedicated CPU, but the Openspace Regions run four per CPU; as you would expect, this limits their performance. Openspaces only ever share with other Openspaces on a server.



It is therefore important to understand what these Regions are. They are provided for light use only, not for building, living in, renting as homes or use for events. As a stretch of open water for boating or a scenic wooded area they are fine, but we do not advise more serious use than this and will not respond to performance issues reported should you not use them in this way.



How do I order an Openspace?

Openspaces can be purchased in the new Land Store for a setup fee of $250.



KBtip2.png Tip: Tip: You must already own a regular Private Region in order to purchase an Openspace.



Converting Regions into Openspaces (and Back Again)

If you wish to convert one regular Region into four Openspaces, you can, so long as you still own at least one regular Region after the conversion. Similarly, you can convert four Openspaces back into a regular Region if you wish. Either way, there's a conversion charge of USD$100.


KBcaution.png Important: Caution: As part of the conversion process, content on the Region is wiped. We cannot transfer existing content to your new Region. Please remove or return anything you wish to keep before the conversion.


Converting One Region into Four Openspaces

If you're converting an existing Region to Openspaces, submit a ticket of the Region Issues type with the following information:


  • The name of the existing Region to be converted
  • The four Openspace Region names
  • The estate they should belong to
  • Any Region-placement details that you wish to pass on.


The single existing Region is converted into four standard, Region-sized Openspace Regions. You are charged a conversion fee of $100.


If any of your Openspaces will touch another Region, please ask the other Region owner to add you to their Allowed Neighbors list.


KBnote.png Note: Note: The new monthly billing date for a converted full Region is the average of the billing dates for the Openspaces used in the trade.



Converting Four Openspaces into One Region

If you're converting four Openspaces into one normal Region, submit a ticket of the Region Issues type with the following information:


  • The name of the four existing Openspaces to be converted
  • The name of the new Region
  • The estate it should belong to
  • Any Region-placement details that you wish to pass on.


The four Openspace Regions are converted into one standard Region. You are charged a conversion fee of $100, and the monthly billing date for the new Region is reset to the average of the four billing dates of the Openspaces.


If your Region will touch another Region, please ask the other Region owner to add you to their Allowed Neighbors list.



How long does a conversion take?

After both the buyer and seller have submitted their tickets to Support, you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.



If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.



Other rules relating to Openspaces

To continue to own Openspaces, you must also continue to own at least one normal Private Region (Island). If you transfer your last island, you must also transfer the Openspaces to someone eligible to own them, or give them up, as you cannot own Openspaces on their own.



You can sell Openspaces to another Resident if you wish but the new owner will need to own an estate already to be eligible to own them. The normal transfer fee of $100/Region will be charged to the seller.



Multiple Openspace transfer:


If you are transferring multiple Openspaces to the same person, the fees may be different for that transfer. For up to 4 Openspaces in the same transfer, the fee will be $100 total. After the first 4 Openspaces, the transfer fee is $100 per Region.


Examples:


  • You're transferring 3 Openspaces to the same buyer. You'll be charged $100.
  • You're transferring 6 Openspaces to the same buyer. You'll be charged $300.
  • You're transferring 2 Openspaces to one buyer, 5 to another, and one last one to a third buyer. You'll be charged $100 on the first transfer, $200 on the second, and $100 on the third.
  • You transfer 2 Openspaces to a buyer this week, then decide to sell them 2 more next week. You'll be charged $100 for each transfer.


If you want to rename Openspaces, there's a charge of USD$50 per Region.



If you want to move Openspaces, there's a charge of USD$150 per Region.


The owner of an Openspace must be the same as the payor.


How long does a transfer take?

After both the buyer and seller have submitted their tickets to Support, you can normally expect your Private Region transfer to take 5-10 business days. Depending on the size of our current Region transfer queue, your transfer may occasionally take longer than 10 business days.


If the next billing date for the Region is coming up soon, and both the seller and buyer want to have the transfer done by then, we will try to make that happen. We need to have at least 5 billing days' notice from both parties. Please submit your transfer ticket and include the next billing date in the summary line (for example, "NOVEMBER 12 transfer Oleo Isle to Pony Linden"). Then contact Concierge support through chat or phone, provide your ticket number, and confirm that the billing date has been noted.