Difference between revisions of "Linden Lab Official:Instructions for completing wire transfers"

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This article contains instructions on making a bank wire transfer between your bank and Linden Lab's account at Wells Fargo. In order to actually make a wire transfer, you must first submit a wire transfer request to get the necessary Linden Lab account information. See [[Linden Lab Official:Information on wire transfers|this article on wire transfers]] before attempting a wire transfer.
 
===Department Hours (Monday - Friday)===
 
Same day wire initiation hours 7:30 A.M. to 4:30 PM Central Time (CT) Future dated wire initiation hours 7:30 A.M. to 7:00 PM (CT) Customer service hours 7:30 A.M. to 8:00 PM (CT) Spanish language hours 7:30 A.M. to 7:00 PM (CT)
 
===Voice Activated Wires===
 
To initiate a voice activated wire, call Wells Fargo Wire Transfer Services toll free at 1-888-384-8400 (within the US) or 001-800-964-4801 (from Mexico or Canada) or 001-303-384-8400 (all other international callers).
 
===Necessary Information===
 
You will be asked for the following information:
 
* Your account number and any other identifying information.
* Your wire repetitive number (if applicable).
* The amount of the funds to be transferred.
* The currency type for international wire transfers.
* Contract number when foreign currency is equal to or over $15,000 US equivalent.
* Beneficiary bank information; this is Linden Lab's bank information, which we will supply to you after you've submitted a [[Linden Lab Official:Information on wire transfers|wire transfer request]].
* ** Beneficiary bank routing instructions.
** Beneficiary account number.
** Beneficiary name and address.
** Any additional information for the receiving bank or beneficiary (i.e., invoice numbers, loan payment, etc.).
 
===Wire Transfer Daily Deadlines===
 
Requests received after deadlines will be processed the next business day.
 
* 12:00 PM (CT) Same Day Wires to Mexico in Pesos and wires to Canada in Canadian Dollars
* 3:00 PM (CT) Tax Payments
* 4:30 PM (CT) Outgoing Domestic and International Wire Transfers and Outgoing Drawdowns
* 5:00 PM (CT) Bank Settlement Transfers (Correspondent banks only)
* 5:30 PM (CT) Incoming Wires
* 7:00 PM (CT) Same Day Wire Transfers between two Wells Fargo accounts (Book Transfers and Internal Transfers)
 
===To Avoid Delays or Additional Fees on Outgoing Wires===
 
* Be sure to provide Linden Lab's complete information, including account name, account number, and SWIFT code, which we will supply to you after you've submitted a [[Linden Lab Official:Information on wire transfers|wire transfer request]].
* When initiating Same Day Canadian Dollar and Mexican Peso wires prior to the daily deadline of 12:00 PM CT, please be sure to indicate it is a same day wire transfer.
 
===Information for International Wires===
 
When sending in foreign currency, please ensure Linden Lab's account accepts the designated foreign currency. International foreign currency wires are generally less expensive to send as compared with International USD wires (the Wells Fargo wire fee is always less when the wire is sent in foreign currency and Wells Fargo does not charge a converting fee; they also offer competitive exchange rates). For International wires in foreign currency that are equal to or over $15,000 US equivalent, please call your local foreign exchange specialist to obtain a contract number.
 
For wires from European Union VAT jurisdictions, if you are or will conduct any revenue-generating activity with this purchase, please include the applicable VAT amount in addition to the net wire amount and wire fees. Please also kindly provide us with your VAT registration number.
[[Category:My Account]]
[[Category:Billing Issues]]
[[Category:Information for Landowners]]
[[Category:Landowners]]
[[Category:Knowledge Base]]

Revision as of 11:19, 2 March 2011

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