Difference between revisions of "Linden Lab Official:Second Life Mentor Group Closing FAQ"

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(Created page with '{{:Linden_Lab_Official:Template:Multi-lang}} {{TOCright}} Image:SLVlogo.png ==Why is the Second Life Mentor Volunteer program closing?== Historically, the Second...')
 
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==How do you plan to support volunteer programs?==
==How do you plan to support volunteer programs?==


We've been focused on two new programs over the last few months; [https://blogs.secondlife.com/community/answers Second Life Answers] and relaunch of the [http://wiki.secondlife.com/wiki/Resident_Help_Network_Portal Resident Help Network] coming soon!. This is in addition to the other volunteer programs we support, including community translators and wiki contributors.
We've been focused on two new programs over the last few months; [https://blogs.secondlife.com/community/answers Second Life Answers] and relaunch of the [[Resident_Help_Network_Portal| Resident Help Network]] coming soon!. This is in addition to the other volunteer programs we support, including community translators and wiki contributors.


==Will there still be an inworld group or email list for volunteers?==
==Will there still be an inworld group or email list for volunteers?==
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Resident-run volunteer groups will have access to the public Help Islands and Orientation Island. Residents will not have access to non-public Help Islands.  
Resident-run volunteer groups will have access to the public Help Islands and Orientation Island. Residents will not have access to non-public Help Islands.  


Many volunteers help in other locations with or without a group tag. This is a great way to reach out to new Residents and you are welcome to continue doing this if you'd like! We also encourage you to research the various [http://wiki.secondlife.com/wiki/Volunteer_Groups Resident Help Networks] who are already inworld (or create your own!). You may also be interested in the [http://wiki.secondlife.com/wiki/Community_Gateway Community Gateway program].
Many volunteers help in other locations with or without a group tag. This is a great way to reach out to new Residents and you are welcome to continue doing this if you'd like! We also encourage you to research the various [http://wiki.secondlife.com/wiki/Volunteer_Groups Resident Help Networks] who are already inworld (or create your own!). You may also be interested in the [[Community_Gateway|Community Gateway program]].


==What will happen to the SLVI's, SLVEC and Tenera?==
==What will happen to the SLVI's, SLVEC and Tenera?==
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==What will happen to the Mentor Linguists?==
==What will happen to the Mentor Linguists?==


Many are already part of the [http://wiki.secondlife.com/wiki/Community_Translation_Project Community Translations Projects].  This is a great group to join if you like to help in languages other than English. We encourage any other Linguists to learn more about the project!
Many are already part of the [[Community_Translation_Project|Community Translation Projects]].  This is a great group to join if you like to help in languages other than English. We encourage any other Linguists to learn more about the project!


==What will happen to the Official Volunteer Wiki?==
==What will happen to the Official Volunteer Wiki?==

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Why is the Second Life Mentor Volunteer program closing?

Historically, the Second Life Mentor group has been a Resident-driven, Linden-run program that was beneficial in helping new Residents gain answers to questions about the Second Life virtual world. As the world has grown and our total Resident base has increased, the one-on-one style of help we previously relied upon is simply not scaling. More of the community needs access to the knowledge and skills volunteers have to offer. Linden Lab is dedicated and focused on building robust volunteer programs in collaboration with the Residents of Second Life.

We believe it's more important to shine increased light on how volunteer-driven groups inworld provide help and to also offer new ways for volunteer participation that are scalable and highly visible. We are dedicated to continuing to support these programs and continue to increase visibility and Linden Lab's support for them.

How do you plan to support volunteer programs?

We've been focused on two new programs over the last few months; Second Life Answers and relaunch of the Resident Help Network coming soon!. This is in addition to the other volunteer programs we support, including community translators and wiki contributors.

Will there still be an inworld group or email list for volunteers?

All official Linden Lab sponsored communication channels related to the Second Life Mentor group will be discontinued. This includes:

  • Second Life Mentor email list
  • Second Life Mentor groups
  • Dedicated Second Life Mentor Regions

We will continue to use the new Volunteer blog and other channels for maintaining and growing our other volunteer programs.

When will the official Second Life Mentor groups close?

The following groups will close on December 11, 2009.

  • Second Life Mentor
  • Second Life Mentor Q&A
  • Instructor

Will volunteers still be able to help at all the Help Islands (HI)?

Resident-run volunteer groups will have access to the public Help Islands and Orientation Island. Residents will not have access to non-public Help Islands.

Many volunteers help in other locations with or without a group tag. This is a great way to reach out to new Residents and you are welcome to continue doing this if you'd like! We also encourage you to research the various Resident Help Networks who are already inworld (or create your own!). You may also be interested in the Community Gateway program.

What will happen to the SLVI's, SLVEC and Tenera?

Tenera will remain as a general volunteer area. The other Second Life Mentor dedicated land areas will be re-purposed.

Can we still form our own groups inworld to help each other and communicate if we are inworld helping?

Yes, many of you already have groups and that is great! We encourage you to be innovative, continue volunteering and present us with your projects or programs! In fact, if you've got an idea for a new program, we'd love to hear it.

Is there still a VTeam at Linden Lab?

No, but Lexie Linden, along with the other members of the Community Team, are still very much interested and involved with expanding volunteer programs.

What will happen to the Mentor Linguists?

Many are already part of the Community Translation Projects. This is a great group to join if you like to help in languages other than English. We encourage any other Linguists to learn more about the project!

What will happen to the Official Volunteer Wiki?

Official Mentor Program information will be archived. There may be a new "General Volunteering" Portal coming in the future.

What will happen with vteamblog.com?

The vteamblog.com has already been closed. There is a new general Volunteer blog up now as part of the larger Linden Lab blog and forums.

Were Mentors not being helpful enough?

Volunteers have been very successful and helpful. We appreciate all they do. They have been so successful that the official program was not enough to showcase all the contributions and allow growth in a sustainable manner.