Difference between revisions of "Linden Lab Official:Viewer access FAQ"

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(Created page with '=== Why can't I log in? === You cannot log in because the viewer you are using can no longer access Second Life.  You will need to download a new viewer to be able to log i...')
 
(Redirected page to Third Party Viewer Directory)
 
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=== Why can't I log in? ===
#REDIRECT [[Third Party Viewer Directory]]
 
You cannot log in because the viewer you are using can no longer access Second Life.  You will need to download a new viewer to be able to log in.
 
=== How can I log in successfully? ===
 
To log in, please [http://secondlife.com/support/downloads/ visit this page to download a new viewer] that can be used to access Second Life.
 
===I was able to log in before with the viewer I'm using. Why can't I now? ===
 
If you're using a viewer provided by Linden Lab, [http://secondlife.com/support/downloads/ please make sure you have downloaded the most recent version].
 
If you are using a third-party viewer (a viewer that has been released by a party other than Linden Lab), please make sure you are using the most recent version, and that the viewer complies with our [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers].
 
=== What is the Policy on Third-Party Viewers? ===
 
The [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers]is our policy that governs access by third-party viewers to Second Life and our technical platform that supports Second Life. For more information, see [http://wiki.secondlife.com/wiki/Linden_Lab_Official:Third_Party_Policy_and_Viewer_Directory_FAQ our FAQ here].
 
=== Where can I find a viewer that complies with Linden Lab's policies? ===
 
Both the official Second Life viewer and our Snowglobe open source viewer release [http://secondlife.com/support/downloads/ can be found here].
 
You may also browse the [http://viewerdirectory.secondlife.com/ Viewer Directory] for a list of third-party viewers whose developers have self-certified that they comply with the [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers].

Latest revision as of 10:52, 6 June 2011

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