Linden Lab Official:What's Concierge service and how do I get it?
Certain types of Residents qualify for Concierge service, which entitles them to specialized support from Linden Lab. Concierge users are Residents who meet any of the following criteria:
- Own an estate (private island/region).
- Pay tier for a half region's worth of mainland parcels, or more.
In certain special cases, Linden Lab designates Residents for Concierge service who share a special relationship with Linden Lab -- often, these are corporate partners of one sort or another.
If you meet the above criteria, you automatically qualify for Concierge service.
Click here to access Live Chat services for Concierge Residents and view the number for Concierge phone support. Residents who don't qualify for Concierge service won't see these things.