Difference between revisions of "Linden Lab Official:What are the different levels of account membership?"

From Second Life Wiki
Jump to navigation Jump to search
m (Text replace - 'Category:Knowledge Base' to '')
(Replaced content with "{{#Widget:Redirect|url=/t5/English-Knowledge-Base/Accounts-overview/ta-p/700019}}")
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
<noinclude>{{KBmaster}}</noinclude>
{{#Widget:Redirect|url=/t5/English-Knowledge-Base/Accounts-overview/ta-p/700019}}
__NOTOC__
 
This article discusses the different levels of account membership possible in Second Life and what some of their basic capabilities are related to land ownership.
 
== The Short Answer ==
 
Account types can be broken down into:
 
* '''Basic '''
** Free
** Can own Estates or Private Regions
** Can rent anywhere, depending on the landowner's renting preferences
** Can have a Covenant Agreement on Private Regions or Estates owned by other Residents
** Can't own land on the mainland
** Can't submit support tickets aside from the [[Knowledge Base FAQ|questions covered in the FAQ]]
** No access to Live Chat
** One person can have multiple ''free'' Basic accounts, subject to our [[Linden Lab Official:Alt Account FAQ|alt account policies]].
* '''Premium'''
** Pay a [http://secondlife.com/whatis/plans.php monthly fee]
** Can own [http://secondlife.com/whatis/landpricing.php land on the mainland], including a [[Linden_Lab_Official:Linden_Home|Linden Home]]
** Receives a [[Linden_Lab_Official:How_do_I_get_my_stipend%3F|weekly stipend]]
** Can submit support tickets
** Can initiate Live Chat sessions
* '''Concierge'''
** Any account that owns an Estate, pays for an Estate, or pays tier for more than half a region's worth of mainland parcels
** Has access to a special Live Chat area and phone number through the [http://secondlife.com/support support portal]. (Residents who don't qualify for Concierge service won't see these things)
 
== The slightly longer answer ==
 
There are some nuances to these account types. For instance:
 
=== Different flavors of Basic ===
 
There are three kinds of Basic accounts:
 
* '''Basic (No Payment Info on File)''' -- Basic accounts that have no payment information on record with us.
* '''Basic (Payment Info On File)''' -- Basic accounts that have payment information on record with us, but haven't bought anything with it.
* '''Basic (Payment Info Used)''' -- Basic accounts that have payment information on record with us and have actually used it to buy something (such as [http://secondlife.com/currency/ Linden Dollars]).
These distinctions are useful for land owners, who can use the '''Deny by Payment Status''' options in the '''Ban''' tab of the About Land window to deny different groups of Residents access to their land based on this criterion.
 
=== Basic Concierge accounts ===
 
It's actually possible to have a Basic account and still qualify for Concierge service.
 
How, you ask?
 
Basic accounts can own [[Linden_Lab_Official:Private_Region_(Island)_FAQ|Estates and Private Regions]], whose setup and monthly costs are [http://secondlife.com/community/land-islands.php billed separately] from land on the mainland (which Basic accounts can't own). A Basic account that satisfies the requirements for Concierge service described above qualifies as a Concierge-level Resident.
 
[[Category:General Information]]
[[Category:My Account]]
[[Category:Information for Renters]]
[[Category:Billing Issues]]
[[Category:Information for Landowners]]
[[Category:I&#39;m having account problems]]
[[Category:Account Questions]]

Latest revision as of 17:32, 25 April 2011

Redirecting to http://community.secondlife.com/t5/English-Knowledge-Base/Accounts-overview/ta-p/700019

Retrieved from "https://wiki.secondlife.com/w/index.php?title=Linden_Lab_Official:What_are_the_different_levels_of_account_membership%3F&oldid=1141699"