Difference between revisions of "Linden Lab Official:What is Extended Support?"
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As always, you can contact us in tickets or Live Chat from the [http://secondlife.com/support/ Support Portal]. | As always, you can contact us in tickets or Live Chat from the [http://secondlife.com/support/ Support Portal]. | ||
[[Category:Ticket Types and Support Services]] | [[Category:Ticket Types and Support Services]] | ||
Revision as of 09:18, 15 April 2011
As part of a new pilot program, Linden Lab will be offering Extended Support at no additional charge to Concierge Residents and Solution Providers with monthly full island maintenance fees of $5000 and over. Those who qualify will be automatically added to Extended Support. In addition to existing Concierge benefits, Extended Support membership includes:
- Accelerated ticket response -- 24 hour response and average 48 hour resolve for most issues
- Discounted island (Private Region) rental
- Beta Grid access to your Region (upon request)
As always, you can contact us in tickets or Live Chat from the Support Portal.