Linden Lab Official:Why did my billing agreement with PayPal fail?

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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.


Here's how to set up a PayPal agreement

  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the Profile subtab.
  4. Under the Financial Information section, click Pay List.
  5. If you have any existing billing agreements with Linden Research, delete them.
  6. Go back to the Profile subtab again.
  7. Under the Account Information section, update your information where needed (your PayPal agreement may silently fail if your Second Life account lacks a billing address and email).


Next, create the PayPal agreement with us

KBnote.png Note: Note: You must have funds available in your Primary funding source (PayPal balance) for any purchase to go through. If you do not have enough funds in your Primary, the remaining balance will be drawn from your Secondary funding source (bank account or credit card).



KBnote.png Note: Note: Regarding PayPal passwords and security: The page where you log into PayPal is a PayPal page. We do not receive this information; PayPal does.