Difference between revisions of "Marketplace/Bugs"

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{{KBmaster}} {{Navbox/Marketplace}}
{{KBmaster}} {{Navbox/Marketplace}}
Found a bug on the [[Marketplace|Second Life Marketplace Beta]]? Help us make stuff better, report the bug on the [[Issue Tracker]]!
Found a bug on the '''[[Marketplace|Second Life Marketplace]]''' or want to request a new feature? Help us make stuff better, report it on the [[Bug Tracker]]!


# Go to the '''[http://jira.secondlife.com Issue Tracker]'''.
# Go to the '''[http://jira.secondlife.com Bug Tracker]'''.
# In the upper-right hand, click '''Log In'''. (This site is owned by Linden Lab, so your Second Life name and password are safe.)
# In the upper-right hand, click '''Log In'''. (This site is owned by Linden Lab, so you'll see the usual web login form, and your Second Life name and password are safe.)
# [[Issue_Tracker/Searching|Search]] to see if the bug you found has already been reported. If not...  
# Check [http://bit.ly/mkttop the "Most Popular" Marketplace issues] and [[Issue_Tracker/Searching|search]] to see if your issue has already been reported. If not...  
# Click '''CREATE AN ISSUE'''.
# Click '''+ Create Issue''' in the upper-right.
# On the [https://jira.secondlife.com/secure/CreateIssue!default.jspa Create Issue] page next to the '''Project''' dropdown, choose '''3. Second Life Website - WEB'''.
# Choose '''Project''' = '''3. Second Life Website - WEB''' and the appropriate '''Issue Type'''.
#* Leave '''Issue Type''' as '''Bug''' unless you're requesting a '''New Feature'''.
# Click '''Create'''.
# Click '''Next>>'''.
# Next to '''Component''', choose '''Marketplace'''.
# Next to '''Component''', choose '''Marketplace'''.
#: [[File:Marketplace-Create-Issue.png|link=]]
#: [[File:Marketplace-Create-Issue.png|link=]]
# Fill in the rest of the details to the best of your knowledge.  
# Fill in the rest of the details to the best of your knowledge.
#*From '''[http://jira.secondlife.com Issue Tracker]''' Include (1) steps to follow, (2) what you expected to happen, and (3) what happened instead. If you're able to provide pictures in addition to text, even better. The goal is to show Linden Lab what you see, so we can see it too, then hunt down and fix the bug or evaluate the new feature.  
#: Specifically, as the [[Bug Tracker]] help says: "Include '''(1) steps to follow, (2) what you expected to happen, and (3) what happened instead'''. If you're able to provide pictures in addition to text, even better. The goal is to show Linden Lab what you see, so we can see it too, then hunt down and fix the bug or evaluate the new feature. "
# Click '''Create''' at the bottom.
# Click '''Create''' at the bottom.
# Bookmark your issue for future reference! You can always come back and add additional details, too.


[[Category:Marketplace]]
[[Category:Marketplace]]

Revision as of 09:51, 22 September 2010

Found a bug on the Second Life Marketplace or want to request a new feature? Help us make stuff better, report it on the Bug Tracker!

  1. Go to the Bug Tracker.
  2. In the upper-right hand, click Log In. (This site is owned by Linden Lab, so you'll see the usual web login form, and your Second Life name and password are safe.)
  3. Check the "Most Popular" Marketplace issues and search to see if your issue has already been reported. If not...
  4. Click + Create Issue in the upper-right.
  5. Choose Project = 3. Second Life Website - WEB and the appropriate Issue Type.
  6. Click Create.
  7. Next to Component, choose Marketplace.
    Marketplace-Create-Issue.png
  8. Fill in the rest of the details to the best of your knowledge.
    Specifically, as the Bug Tracker help says: "Include (1) steps to follow, (2) what you expected to happen, and (3) what happened instead. If you're able to provide pictures in addition to text, even better. The goal is to show Linden Lab what you see, so we can see it too, then hunt down and fix the bug or evaluate the new feature. "
  9. Click Create at the bottom.
  10. Bookmark your issue for future reference! You can always come back and add additional details, too.