Difference between revisions of "Marketplace/Buying"

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{{KBmaster}} {{Navbox/Marketplace}}
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== How do I start shopping? ==
 
If it's your first time making a purchase, here are the basic steps.
 
# Go to '''[http://marketplace.secondlife.com marketplace.secondlife.com]'''.
# If you're not already logged in to secondlife.com, click '''Log In''' in the upper-right. Do the familiar steps of entering your Second Life name and password and click the big '''Login''' button.
# After logging in, notice you can navigate the marketplace to look for something you want in different ways. For example, free-text search, '''Categories''', and '''Featured Items'''. Start clicking around and exploring — you can always get back to the front page by clicking the '''Home''' button in the upper-left.
# When you've found an item preview that interests you, click it to make the item's full page appear. Click '''Add to Cart'''.
# Click the '''Cart''' button in the upper-right.
#: [[File:Marketplace-Cart.png|link=]]
# Select whether you want to '''Pay with L$''', '''Pay with Credit Card''', or '''Check out with PayPal'''.
#* If you want to pay in Linden Dollars (L$) and don't have enough, click '''Buy L$''' in the upper-right {{red|(This may not be available during the Marketplace Beta)}} or '''[https://secondlife.com/my/lindex/buy.php visit the LindeX™ Exchange]''' and come back.
# Click '''Checkout''', and if applicable, enter payment info.
# Everything look good? Click '''Place your order''' to confirm. In a few seconds, the item you bought is delivered to your avatar inworld. In the Second Life Viewer, you should see a notification. Many items come in boxes you need to open to use.
 
== How do I use what I bought? ==
 
This is one of the most popular questions we get! Some objects are ready to rez, but many come in boxes that need to be opened. Watch this video starting at [http://www.youtube.com/watch?v=xJ6vY4pS33Q#t=2m15s 2:15] (it shows the old Xstreet site, but the [[Viewer 2]] steps to open a box are the same:
 
{{KBvideo|xJ6vY4pS33Q|640|505|type=youtube}}<br />
 
After you've rezzed a box and transferred its contents to your inventory, there may be a manual in the form of a notecard, or on the item's Marketplace page, a PDF manual with instructions. Refer to the seller's store for product support information.
 
[[Opening boxes|More historical info on opening boxes.]]
 
{{KBtip|Almost all Marketplace content is made by fellow Residents like you, ''not'' Linden Lab.}}
 
== How do I search the Marketplace? ==
 
We've got several easy ways to find what you want on '''[http://marketplace.secondlife.com marketplace.secondlife.com]'''.
 
=== Search ===
 
On the top of the page, there's a search bar. Simply enter keywords and press the '''Enter''' key (or click '''Go'''). You can also click the '''All categories''' dropdown to specify a category, or check '''Include mature content''' if you want to view {{xref|adult content}}.
 
You can also use some boolean operators, which sounds geeky but is actually very easy. (If you really must know, search is powered by [http://en.wikipedia.org/wiki/Solr Solr].) For example, if you want to search for "red shoes" as a specific phrase but exclude any mentions of "green", search for <code>"red shoes" -green</code>.
 
: [[File:Marketplace-Boolean-search.png|link=]]
 
=== Browse ===
 
There are various ways to browse the Marketplace:
 
* '''Featured Items''' and '''What Customers are Looking At''' (items other Residents clicked to view recently) are prominently shown on the front page.
** If you're a seller, you can make an item featured on the front page by paying for a '''Listing Enhancement'''. [[Selling|Learn more.]]
* On the left-hand side, there are '''Categories''' (types of items) and '''Communities''' (cultural groups). We can change these over time as the Marketplace evolves. If you click a category or community, these are shown:
** '''Subcategories''' - Shown if-applicable. For example, the '''Home and Garden''' category has '''Fireplaces''' as a subcategory. Clicking subcategories may show even more subcategories so you can drill down and be super-specific.
** '''Price''' - Click on a range to narrow what you're willing to spend, or specify your own limits.
** '''Prim count''' - Prim count only applies to objects, not other {{xref|item}} types, although other items may come ''in'' an object: for example, textures being distributed from a kiosk. If you're running out of prims on your inworld parcel, you may want prim-economical objects. Another example: if you're searching for hair, less prims ''may'' result in faster performance (there are other factors that matter, like prim type).
** '''Permissions''' - {{xref|permissions|Learn more.}}
** After changing '''Price''', '''Prim count''', or '''Permissions''', click '''Refine search''' to update results.
** You can also change how results are displayed in several self-explanatory ways via '''View as''', '''Items per page''', and '''Sort by'''.
**: [[File:Marketplace-More-browse.png|link=]]
 
== How do I see my order history? ==
 
# On any Marketplace page, click '''My Marketplace''' in the upper-right and click '''[https://marketplace.secondlife.com/account My Account]'''.
# Look on the left and click '''[https://marketplace.secondlife.com/orders Order history]'''. You can also check other account-specific information here.
#: [[File:Marketplace-Order-history.png|link=]]
 
[[Category:Marketplace]]

Latest revision as of 13:44, 15 April 2011

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