Difference between revisions of "Marketplace/Order History"

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#REDIRECT [[Marketplace/Order history]]
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You can easily see your order history (transaction logs) at any time. With the launch of [[Marketplace|SL Marketplace]], logs are kept for a year. When the year is up, then the Commerce Team will decide how long to keep the logs after that. If keeping records is important to you, you should make frequent backups of your order history.
 
=== Shoppers ===
 
# Login to the '''[http://marketplace.secondlife.com/ Marketplace]'''.
# Click '''My Marketplace''' and click '''[https://marketplace.secondlife.com/account My Account]'''.
# On the left, click '''[https://marketplace.secondlife.com/orders Order history]'''. You can also check other account-specific information here.
#: [[File:Marketplace-Order-history.png|link=]]
 
{{KBtip|You won't have an order history unless you've made one or more purchases.}}
 
At this time, there isn't a standard format export for shoppers like there is for sellers, as shown below.
 
=== Sellers ===
 
As a merchant, you can see what other Residents have bought from you:
 
# Login to the '''Marketplace'''.
# Click '''My Marketplace''' and click '''Merchant Home'''.
# On the left, under '''Reports''', click '''Orders'''. (Not to be confused with the other '''Others''' heading above.)
# On the Orders page, specify a '''Start Date''' and '''End Date''' by clicking the calendar dropdowns.
# Click '''Go''' to refresh the page.
# On the right, click '''Download CSV Output''' to download a [http://en.wikipedia.org/wiki/Comma-separated_values CSV] file that can be [http://en.wikipedia.org/wiki/CSV_application_support read in various applications], like Microsoft Excel.

Revision as of 13:56, 4 November 2010

add versioning


You can easily see your order history (transaction logs) at any time. With the launch of SL Marketplace, logs are kept for a year. When the year is up, then the Commerce Team will decide how long to keep the logs after that. If keeping records is important to you, you should make frequent backups of your order history.

Shoppers

  1. Login to the Marketplace.
  2. Click My Marketplace and click My Account.
  3. On the left, click Order history. You can also check other account-specific information here.
    Marketplace-Order-history.png
KBtip2.png Tip: You won't have an order history unless you've made one or more purchases.

At this time, there isn't a standard format export for shoppers like there is for sellers, as shown below.

Sellers

As a merchant, you can see what other Residents have bought from you:

  1. Login to the Marketplace.
  2. Click My Marketplace and click Merchant Home.
  3. On the left, under Reports, click Orders. (Not to be confused with the other Others heading above.)
  4. On the Orders page, specify a Start Date and End Date by clicking the calendar dropdowns.
  5. Click Go to refresh the page.
  6. On the right, click Download CSV Output to download a CSV file that can be read in various applications, like Microsoft Excel.
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