Difference between revisions of "Marketplace/Redelivering"
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<noinclude>{{KBmaster}} | <noinclude>{{KBmaster}} {{Navbox/Marketplace}}</noinclude> | ||
== How do I redeliver an item to a customer? == | === How do I redeliver an item to a customer? === | ||
If a customer requests that an item be redelivered — perhaps they didn't receive it or lost their only copy — you can follow these steps: | If a customer requests that an item be redelivered — perhaps they didn't receive it or lost their only copy — you can follow these steps: | ||
Revision as of 18:41, 15 February 2011
How do I redeliver an item to a customer?
If a customer requests that an item be redelivered — perhaps they didn't receive it or lost their only copy — you can follow these steps:
- When logged into the Marketplace, click My Marketplace > Merchant home in the upper right.
- On the left-hand side, click Orders.
- Search for the order by Order # or Customer (the Resident's name).
- Click View order (or the order #) you want to redeliver.
- Click Redeliver item.
