Difference between revisions of "Mentoring Basics Class Concept"
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Revision as of 19:10, 19 June 2008
This page lists ideas for a possible optional class for SL Apprentice Mentors and new SL Mentors. It should provide basic knowledge in mentoring, etiquette, teaching, practical problems, etc.
Please add your ideas here and don't worry about the formatting =)
- Have to learn how to put themselves into the shoes of the one asking questions.
- Often visit OI-classes on SLVEC and just observe everything.
- Etiquette (like: starting mentoring when other mentors are around already, inquiring about the situation, stuff like that)
- Teaching (like: put yourself in the shoes of the one asking for help)
- What's my role as a mentor?
- Dealing with clothing in the inventory
- What's the pie menu?
- What one can do at an HI/OI
- How to find HI/OIs that are undermanned
- What are the Infohubs?
- What's a home location and how do I get one?
- How does one chat
- Text
- Voice - troubleshooting tips
- Procedures:
- Doing AR's properly.
- Situations when to AR and when not to AR.
- Dealing with griefing situations.
- Handling other rude mentors (for instance: I have seen two mentors fighting in public on HIP once).
- Dealing with the VTeam.
- How to get answers quickly if you don't know them (Q&A-, MM-channels, other mentors, notes)
- Being prepared and in the right state of mind when going mentoring.
- How to deal with angry residents (some are really pissed off with something going wrong, not the mentor).
- If you get overloaded with questions, how to redirect them to other mentors.
- What to do when you find someone recruiting at OI's (either obviously or non-obviously)