Difference between revisions of "Mentoring Basics Class Concept"
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To my humble opinion, the class should focus on how to mentor. There are many technical manuals already on how to do things in SL (actually 'The Manual of SL'). More things like how to attract attention (or how to get them to talk to you) on OI'/HI's, how to explain things or how to address residents with questions. Or like do new residents (esp. on the OI/HI's) really need tons of freebie's? We could do a FAQ with references to various sources about the technical stuff. | To my humble opinion, the class should focus on how to mentor. There are many technical manuals already on how to do things in SL (actually 'The Manual of SL'). More things like how to attract attention (or how to get them to talk to you) on OI'/HI's, how to explain things or how to address residents with questions. Or like do new residents (esp. on the OI/HI's) really need tons of freebie's? We could do a FAQ with references to various sources about the technical stuff. | ||
Revision as of 14:02, 4 July 2008
This page lists ideas for a possible optional class for SL Apprentice Mentors and new SL Mentors. It should provide basic knowledge in mentoring, etiquette, teaching, practical problems, etc.
Please add your ideas here and don't worry about the formatting =)
Orange Planer adds...
What should a mentor be able to do?
How to ask for help
How to file an AR
Where to find resources
How to approach people who are misbehaving
How to do things in SL
How far to take a question
How to help people at Orientation Island
How to help people at Help Island (Public)
How to help people who are suicidal
What to do with the guy or girl who wants to have sex
How to handle yourself
- Have to learn how to put themselves into the shoes of the one asking questions.
- Often visit OI-classes on SLVEC and just observe everything.
- Etiquette (like: starting mentoring when other mentors are around already, inquiring about the situation, stuff like that)
- Teaching (like: put yourself in the shoes of the one asking for help)
- What's my role as a mentor?
- Dealing with clothing in the inventory
- What's the pie menu?
- What one can do at an HI/OI
- How to find HI/OIs that are undermanned
- What are the Infohubs?
- What's a home location and how do I get one?
- How does one chat
- Text
- Voice - troubleshooting tips
- Procedures:
- Doing AR's properly.
- Situations when to AR and when not to AR.
- Dealing with griefing situations.
- Handling other rude mentors (for instance: I have seen two mentors fighting in public on HIP once).
- Dealing with the VTeam.
- How to get answers quickly if you don't know them (Q&A-, MM-channels, other mentors, notes)
- Being prepared and in the right state of mind when going mentoring.
- How to deal with angry residents (some are really pissed off with something going wrong, not mad at the mentor).
- If you get overloaded with questions, how to redirect them to other mentors.
- What to do when you find someone recruiting at OI's (either obviously or non-obviously)
Basic FAQ:
- How to activate the advanced menu?
- Blue/Red triangles popping up (CTRL ALT SHIFT U / advanced -> show updates)
- How to (de)activate beacons + what are beacons?
- How to teleport someone to an OI? Especially: What are admin options and how can I benefit from them?
- What are new Residents (not) able to do on an OI? (use map / TP via search)
Addition Lisa Lowe:
To my humble opinion, the class should focus on how to mentor. There are many technical manuals already on how to do things in SL (actually 'The Manual of SL'). More things like how to attract attention (or how to get them to talk to you) on OI'/HI's, how to explain things or how to address residents with questions. Or like do new residents (esp. on the OI/HI's) really need tons of freebie's? We could do a FAQ with references to various sources about the technical stuff.