My avatar is all black!
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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.
See the official Second Life Knowledge Base for the most current information.
If your avatar is suddenly and unexpectedly turned all black, here are some steps you can attempt in order to try to restore your normal color:
- Go to Preferences > Graphics > Custom and make sure the Hardware Skinning box is unchecked.
- If you are using Second Life on a secondary monitor, move it to your primary monitor, log out, and log back in. You may need to "rebake" your avatar's textures:
- ** Go to Advanced > Character > Rebake Textures
- If you do not have an Advanced menu, you can activate it by pressing Ctrl+Alt+D. See this article for more details on opening the Advanced menu.
- If you are using an ATI video card, you may need to reset your Catalyst drivers. For information on how to use your Catalyst software, please visit ATI's website.