Difference between revisions of "NVIDIA drivers appear to be causing problems with the Second Life viewer"

Latest revision as of 08:32, 8 November 2011

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-We've noticed that users of NVIDIA graphics cards sometimes experience driver-related problems. After installing the latest NVIDIA drivers, they've found that the Second Life&reg; viewer crashes with an error message that states: "Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware." To the best of our knowledge, this appears to be a problem with the NVIDIA drivers' initial installation: the first time the install process is run, something fails silently -- a file or set of files doesn't copy properly, but the installer doesn't give you any notice that something went wrong.
-There is a solution: ensure that all of your applications are closed, and install the NVIDIA drivers again. For some reason, the drivers almost always install correctly the second time.
-If these steps do not solve your problem, please see NVIDIA's [http://www.nvidia.com/object/driver_installation_hints.html Driver Installation Hints]
-[[Category:Error Messages]]
-[[Category:Operating system, hardware, and network]]