Difference between revisions of "SL Cert - Advanced Mentoring"

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(Technical Skillset)
(Move material from intermediate to advanced)
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* Be at least two years of age
 
* Be at least two years of age
 
* Have passed both the Basic and Intermediate exams
 
* Have passed both the Basic and Intermediate exams
 +
* Have a sub-specialty at the intermediate level
 
* Have mentored for six months after passing the Intermediate exam
 
* Have mentored for six months after passing the Intermediate exam
 
* Be part of an apprenticeship program for one year
 
* Be part of an apprenticeship program for one year
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Describe the skills and knowledge necessary to mentor competently and effectively at an advanced level.
 
Describe the skills and knowledge necessary to mentor competently and effectively at an advanced level.
  
==Mentor Skillset==
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== Communications Skill Set ==
These are my initial suggestions of what a new resident needs to know.  That means this is what a helper should be qualified to teach.  Please comment.
+
  
===Communications Skillset===
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=== How to handle an unruly area on your own ===
 +
=== How to handle a meeting place with a large number of griefers ===
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=== Methods of bringing people over to the Good Side ===
  
* How to handle an unruly area on your own
+
== Technical Skill Set ==
* How to handle a meeting place with a large number of griefers
+
* Methods of bringing people over to the Good Side
+
  
===Technical Skillset===
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=== Advanced knowledge of all menus in the standard interface ===
  
* Have a sub-specialty at the intermediate level
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=== Advanced knowledge of the Preferences interface ===
* Know where to go for more information on a variety of topics
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* Computer knowledge
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=== Understand hardware and networking issues ===
** Different issues regarding video cards
+
 
** Different issues regarding hard drives
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=== Know the resources ===
** Different issues regarding CPUs
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Be able to research solutions in any of the below areas:
 +
* http://wiki.secondlife.com
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* http://secondlife.com/support
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* http://jira.secondlife.com
 +
 
 +
=== Computer knowledge ===
 +
 
 +
==== Video card issues ====
  
More technical detail to follow...
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==== CPU issues ====

Revision as of 23:19, 25 January 2010

SLCertification is a community project guided by Linden Lab (see FAQ). This project page and its contents are not endorsed, managed or supervised by Linden Lab. Linden Lab may link to this resource in the future solely as an informational service to the Second Life community.

SL Cert - Advanced Mentoring

Overview

What to put here...

Audience

People and organizations who want to help others.

Pre-requisites

  • Be at least two years of age
  • Have passed both the Basic and Intermediate exams
  • Have a sub-specialty at the intermediate level
  • Have mentored for six months after passing the Intermediate exam
  • Be part of an apprenticeship program for one year
  • Have started developing sub-specialties in other certification categories
  • Have three recommendations from your primary sponsor, a resident in a group with management-level responsibilities, and your immediate supervisor.

Criteria

Describe the skills and knowledge necessary to mentor competently and effectively at an advanced level.

Communications Skill Set

How to handle an unruly area on your own

How to handle a meeting place with a large number of griefers

Methods of bringing people over to the Good Side

Technical Skill Set

Advanced knowledge of all menus in the standard interface

Advanced knowledge of the Preferences interface

Understand hardware and networking issues

Know the resources

Be able to research solutions in any of the below areas:

Computer knowledge

Video card issues

CPU issues