Difference between revisions of "SL Cert - Basic Mentoring"
Jump to navigation
Jump to search
(Undo revision 1142697 by Orange Planer (Talk)) |
|||
| (10 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
{{multi-lang}} | |||
{{SLCert Navbox}} | {{SLCert Navbox}} | ||
[[Category:Certification]] | [[Category:Certification]] | ||
= Overview = | |||
This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint. | This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint. | ||
= Audience = | |||
People and organizations who want to help others. | People and organizations who want to help others. | ||
= Pre-requisites = | |||
Must be at least six months in Second Life. | Must be at least six months in Second Life. | ||
= Criteria = | |||
Describe the skills and knowledge necessary to tutor competently and effectively at a basic level. | Describe the skills and knowledge necessary to tutor competently and effectively at a basic level. | ||
= | = Mentor Skillset = | ||
==== Leaving the ego at the door | == Communication Skillset == | ||
=== Leaving the ego at the door === | |||
Understanding the necessity of focusing on the person being helped. | Understanding the necessity of focusing on the person being helped. | ||
=== Presenting yourself === | |||
=== Terms of Service === | |||
http://secondlife.com/corporate/tos.php | http://secondlife.com/corporate/tos.php | ||
=== Community Standards === | |||
http://secondlife.com/corporate/cs.php | http://secondlife.com/corporate/cs.php | ||
=== The function of a tutor === | |||
=== Definitions of PG, Adult, and Mature regions === | |||
=== Be familiar with Second Life acronyms (see [[Acronyms]]) === | |||
=== Know the resources === | |||
* http://wiki.secondlife.com | * http://wiki.secondlife.com | ||
* http://secondlife.com/support | * http://secondlife.com/support | ||
| Line 49: | Line 47: | ||
* Your colleagues | * Your colleagues | ||
=== Announcing who you are and why you're there: goals and methods === | |||
=== Communicate effectively with people from other cultures === | |||
=== Describe things and procedures accurately: techniques for describing procedures === | |||
=== | === Know your limits: realizing how many people you can help at one time === | ||
=== | === Steps for dealing with misbehaving residents === | ||
=== | === Understand how and when Report Abuse interface accurately and efficiently === | ||
== | == Technical Skillset == | ||
Viewer 2 Keyboard Shortcuts[http://home.comcast.net/~orange.planer/Viewer%202%20Keyboard%20Shortcuts.png Viewer 2 Keyboard Shortcuts] | |||
=== | === Moving === | ||
==== | ==== Locally ==== | ||
===== | ===== Walking/Running ===== | ||
===== | ===== Hovering/Flying ===== | ||
===== | ===== Using the Mini-Map ===== | ||
==== | ==== Globally ==== | ||
===== | ===== Using the Map - Where am I? ===== | ||
===== Using Search - Where is that? ===== | |||
===== Using Landmarks - How do I get there again? ===== | |||
=== | === Hunting/Gathering === | ||
==== | ==== Inventory - I can have stuff! ==== | ||
==== | ==== Appearance - I can change how I look! ==== | ||
===== | ===== Kinds of clothing ===== | ||
===== | ===== Wearing an item of clothing ===== | ||
===== | ===== Creating an outfit ===== | ||
===== | ===== Wearing an outfit ===== | ||
===== | ===== Modifying an outfit ===== | ||
==== | ==== Organizing what you have - How do I find things quickly? ==== | ||
==== | ==== Purchasing ==== | ||
===== | ===== Money ===== | ||
===== | ===== What is it? ===== | ||
===== | ===== Is it necessary? ===== | ||
===== | ===== How much can I have? ===== | ||
===== How do I get it? ===== | |||
===== | ===== Purchasing things with or without money ===== | ||
===== | ===== Organizing what you've purchased ===== | ||
=== | === Communications === | ||
==== | ==== Chatting with people nearby ==== | ||
==== | ==== The Friends List ==== | ||
==== | ==== Chatting with one person privately ==== | ||
==== Chatting with many people privately - Conference chat ==== | |||
==== | ==== Groups - people of a feather ==== | ||
===== | ===== Finding a group ===== | ||
===== | ===== Joining a group (various methods) ===== | ||
===== | ===== Chatting with many people - Group chat ===== | ||
==== | ==== Voice Chat ==== | ||
=== Know the basic Macintosh shortcuts (see [[Technical issues with Mac OS X#Using Second Life under Mac OS X|Second Life under Mac OS X]] ) === | |||
=== The profile === | |||
=== Preferences === | |||
Latest revision as of 05:37, 6 May 2011
Overview
This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint.
Audience
People and organizations who want to help others.
Pre-requisites
Must be at least six months in Second Life.
Criteria
Describe the skills and knowledge necessary to tutor competently and effectively at a basic level.
Mentor Skillset
Communication Skillset
Leaving the ego at the door
Understanding the necessity of focusing on the person being helped.
Presenting yourself
Terms of Service
http://secondlife.com/corporate/tos.php
Community Standards
http://secondlife.com/corporate/cs.php
The function of a tutor
Definitions of PG, Adult, and Mature regions
Be familiar with Second Life acronyms (see Acronyms)
Know the resources
Announcing who you are and why you're there: goals and methods
Communicate effectively with people from other cultures
Describe things and procedures accurately: techniques for describing procedures
Know your limits: realizing how many people you can help at one time
Steps for dealing with misbehaving residents
Understand how and when Report Abuse interface accurately and efficiently
Technical Skillset
Viewer 2 Keyboard ShortcutsViewer 2 Keyboard Shortcuts
