Difference between revisions of "SL Cert - Intermediate Mentoring"

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: ''SLCertification is a community project guided by Linden Lab (see [[SL_Certification#Frequently_Asked_Questions|FAQ]]). This project page and its contents are not endorsed, managed or supervised by Linden Lab.  Linden Lab may link to this resource in the future solely as an informational service to the Second Life community.''
 
: ''SLCertification is a community project guided by Linden Lab (see [[SL_Certification#Frequently_Asked_Questions|FAQ]]). This project page and its contents are not endorsed, managed or supervised by Linden Lab.  Linden Lab may link to this resource in the future solely as an informational service to the Second Life community.''
  
=SL Cert - Intermediate Mentoring=
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=SL Cert - Intermediate Tutoring=
  
 
==Overview==
 
==Overview==
 
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This is the definition of the abilities one is expected to have for intermediate level tutoring in Second Life.
  
 
==Audience==
 
==Audience==
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== Communications Skillset ==
 
== Communications Skillset ==
 
=== Thorough knowledge of Linden Lab copyright in Second Life ===
 
=== Thorough knowledge of Linden Lab copyright in Second Life ===
 
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=== Thorough knowledge of disclosure ===
=== Thorough knowledge of rules disclosure ===
+
=== Dealing with underage residents ===
 
+
=== Dealing with different types of residents ===
=== How to deal with underage residents ===
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=== Handling yourself at a busy area ===
=== Know how to deal with different types of residents ===
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=== How to handle a busy welcome area or infohub ===
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== Technical Skillset ==
 
== Technical Skillset ==
 
=== Keyboard shortcuts ===
 
=== Keyboard shortcuts ===
=== What is Avatar rendering cost and why is it worth noting? ===
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=== Avatar Rendering Cost ===
 
=== Diagnostics ===
 
=== Diagnostics ===
 
==== Lag ====
 
==== Lag ====
 +
===== The Lag Meter =====
 
===== The Statistics Console =====
 
===== The Statistics Console =====
===== The Help - About menu:  what's important, what's not =====
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===== The Help - About menu =====
===== Understand hardware and networking issues =====
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==== How to locate sound sources ====
 
==== How to locate sound sources ====
 
==== How to locate particle sources =====
 
==== How to locate particle sources =====
=== Show advanced knowledge of all menus in the interface ===
 
 
=== Show advanced knowledge of the Preferences interface ===
 
 
=== Understand what console windows are and how to use them ===
 
=== Understand what console windows are and how to use them ===
 +
=== Land permissions
 
=== Voice Chat ===
 
=== Voice Chat ===
==== The different components for Windows and Macintosh systems ====
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==== Controls for Windows and Macintosh systems ====
 
+
 
==== What can go wrong ====
 
==== What can go wrong ====
 
== Know the resources ==
 
Be able to research solutions in any of the below areas:
 
* http://wiki.secondlife.com
 
* http://secondlife.com/support
 
* http://jira.secondlife.com
 

Revision as of 21:21, 25 January 2010

SLCertification is a community project guided by Linden Lab (see FAQ). This project page and its contents are not endorsed, managed or supervised by Linden Lab. Linden Lab may link to this resource in the future solely as an informational service to the Second Life community.

SL Cert - Intermediate Tutoring

Overview

This is the definition of the abilities one is expected to have for intermediate level tutoring in Second Life.

Audience

People and organizations who want to help others.

Pre-requisites

Must be a minimum of six months of age in Second Life, have passed the Second Life Mentoring - Basic Level exam, and have mentored for a month after passing that exam.

Criteria

Describe the skills and knowledge necessary to mentor at an intermediate level competently and effectively.

Communications Skillset

Thorough knowledge of Linden Lab copyright in Second Life

Thorough knowledge of disclosure

Dealing with underage residents

Dealing with different types of residents

Handling yourself at a busy area

Technical Skillset

Keyboard shortcuts

Avatar Rendering Cost

Diagnostics

Lag

The Lag Meter
The Statistics Console
The Help - About menu

How to locate sound sources

How to locate particle sources =

Understand what console windows are and how to use them

=== Land permissions

Voice Chat

Controls for Windows and Macintosh systems

What can go wrong