Difference between revisions of "Support Tickets Types"
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This article shows the different | This article shows the different ''Tickets Types'' is now offering the Support Team through the [https://support.secondlife.com/ Second Life Help]. | ||
* If you cannot loggin in Second Life, you can file a Case clicking '''Contact Support''' > '''Submit a Support Case form''' and using a guest email. You have only a few options avalaible (see below). | |||
* Or you can file a Case going to [https://support.secondlife.com/ Second Life Help], log in, and clicking '''Contact Support''' > '''Submit a Support Case form'''. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to '''Submit a Support Case'''). | |||
* | |||
{| | {| | ||
|{{Help/Box|Note:|Latest revision of this list was on | |{{Help/Box|Note:|Latest revision of this list was on April 3, 2011.}} | ||
=== Tickets without loggin === | === Tickets without loggin === | ||
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* LindeX Billing and Trading Limits Review Request | * LindeX Billing and Trading Limits Review Request | ||
* LindeX and Marketplace Exchange Issues | * LindeX and Marketplace Exchange Issues | ||
'''Technical Questions''' | '''Technical Questions''' | ||
Line 78: | Line 72: | ||
* Other Billing Issues | * Other Billing Issues | ||
* Real World Payment Method Issues | * Real World Payment Method Issues | ||
* Refund: Non-Linden$ | |||
* Request Payout via Wire Transfer | * Request Payout via Wire Transfer | ||
* Second Life and Marketplace Account balance Payout Issues | * Second Life and Marketplace Account balance Payout Issues | ||
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* Report an offline Region | * Report an offline Region | ||
* Request a Rollback | * Request a Rollback | ||
* Scripting issues | |||
'''Marketplace''' | '''Marketplace''' | ||
Line 120: | Line 116: | ||
'''Other Second Life Properties''' | '''Other Second Life Properties''' | ||
* EDU/TSL Questions | * EDU/TSL Questions | ||
* Risk API Questions | * Risk API Questions |
Revision as of 04:22, 3 April 2011
This article shows the different Tickets Types is now offering the Support Team through the Second Life Help.
- If you cannot loggin in Second Life, you can file a Case clicking Contact Support > Submit a Support Case form and using a guest email. You have only a few options avalaible (see below).
- Or you can file a Case going to Second Life Help, log in, and clicking Contact Support > Submit a Support Case form. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to Submit a Support Case).
Note:
Latest revision of this list was on April 3, 2011. Tickets without loggin
Tickets for Basic AccountsAccount Issue
Billing
Land & Region
Marketplace
Technical Questions
Tickets for Premium and Concierge AccountsAccount Issue
Billing
Land & Region
Marketplace
Other Second Life Properties
Technical Questions
|