Difference between revisions of "Supported Viewers"

From Second Life Wiki
Jump to: navigation, search
m (Mandatory Updates)
(Replaced content with "{{Help|Viewer=*}} For information on the viewers we support, please see the new [https://releasenotes.secondlife.com/supported_viewers.html Viewer Support Policy] page.")
 
Line 1: Line 1:
 
{{Help|Viewer=*}}
 
{{Help|Viewer=*}}
{{TOCright}}
+
For information on the viewers we support, please see the new [https://releasenotes.secondlife.com/supported_viewers.html Viewer Support Policy] page.
<br />
+
 
+
== Viewer Support Policy ==
+
 
+
----
+
As described in the [http://blogs.secondlife.com/community/technology/blog/2009/03/09/supported-viewer-versions March 2009 blog post], our policy is to support the two newest Second Life Viewer versions, and the last released Second Life Beta Viewer.  For example:  Second Life Viewer versions 3.2.8 and 3.2.6, and the latest Second Life Beta Viewer (v3.3.1).
+
<br /><br />
+
 
+
----
+
 
+
=== Deprecation Policy ===
+
Because Linden Lab supports only the current version and one version back, sixty (60) days after the release of a new official Viewer, older Second Life Viewer versions are likely to be deprecated.  At that time, Residents attempting to log in using a deprecated version will be required to update to the newest Second Life Viewer.  Should you wish to use a supported Viewer other than the newest one, download links have been provided below.<br />
+
<br />
+
 
+
{{KBnote|width=95%|Exceptions to the above policy may occur when important crash and/or bug fixes in the latest Second Life Viewer necessitate making the newest Second Life Viewer version a mandatory update from the last release.  For example, to greatly improve crash rates, SL Viewer version 2.1.0 was deprecated shortly after the release of SL Viewer version 2.1.1, which included several important crash fixes.}}
+
{{GreenCheckbox|title=Supported Viewers|body=*Official Second Life viewer: [http://secondlife.com/support/downloads/ Second Life Downloads page]
+
*Release candidate and beta viewers: [[Linden Lab Official:Alternate Viewers]]
+
<br>
+
{{KBtip|You can always easily [[System_info|see what Viewer version you're using]].}}}} 
+
<!-- commenting in case someone wants to resurrect it some day
+
{{YellowWarningbox|title=Active Viewers|body=The following Second Life Viewer versions are still active on the production grid, but are not formally supported by Linden Lab Customer Support.
+
* Second Life Viewer version 3.5.0 (273444)
+
* Second Life Viewer version 3.4.5 (270263)
+
* Second Life Viewer version 3.4.4 (268864)
+
* Second Life Viewer version 1.23.5 (136262)
+
}}
+
-->
+
 
+
== Mandatory Updates ==
+
 
+
Mandatory Second Life Release upgrades may be necessary to to correct an urgent [[Security issues|security issue]] or policy change.  Under such circumstances, all Residents are required to update their official Second Life Viewer to the newest supported version.  Off-cycle Mandatory updates are employed only when absolutely necessary.
+
 
+
{{KBwarning|Please note that all Second Life Release Candidate, Beta, and Project Viewer updates are mandatory.}}
+

Latest revision as of 18:32, 20 May 2019

For information on the viewers we support, please see the new Viewer Support Policy page.