Difference between revisions of "Supported Viewers"

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(Replaced content with "{{Help|Viewer=*}} For information on the viewers we support, please see the new [https://releasenotes.secondlife.com/supported_viewers.html Viewer Support Policy] page.")
 
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{{Help|Viewer=*}}
{{Help|Viewer=*}}
 
For information on the viewers we support, please see the new [https://releasenotes.secondlife.com/supported_viewers.html Viewer Support Policy] page.
 
== Viewer Support Policy ==
 
As described in the [http://blogs.secondlife.com/community/technology/blog/2009/03/09/supported-viewer-versions March 2009 blog post], our policy is to support the newest official Second Life Release, the last released Beta or Release Candidate Viewer, and the previous official Second Life Release.  For example:  Second Life Release Viewers 2.5.1 and 2.4.0, and the latest Second Life Beta Viewer (2.5.0).
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{{KBcaution|<br /><i>Special Note:  At this time, Viewer 1.23.5 remains an exception to the above-stated policy, as we have no immediate plans to deprecate it.</i>}}
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=== Deprecation Policy ===
 
Because Linden Lab supports only the current version and one version back, sixty (60) days after the release of a new official Viewer, the oldest Second Life Release will be deprecated.  At that time, Residents attempting to log in using the deprecated version are required to update to the newest Second Life Release.  Should you wish to use a supported Viewer other than the newest one, download links have been provided below.<br />
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{{KBnote|width=95%|Exceptions to the above policy may occur when important crash and/or bug fixes in the latest Second Life Release necessitate making the newest Second Life Release a mandatory update from the last official release.  For example, to greatly improve Resident crash rates, Viewer 2.1.0 was deprecated shortly after the release of Viewer 2.1.1, which included several important crash fixes.}}
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=== Supported Viewers ===
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<div style="padding:10px; text-align: justify;">
<span style="font-size:12px">Linden Lab currently supports:
*  Second Life Release Viewer 2.5.1 (222408)
*  Second Life Release Viewer 2.4.0 (216989)
*  Second Life Release Viewer 1.23 (1.23.5)
*  Second Life Beta Viewer 2.5.0 (220251)</span>
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{{KBtip|You can always easily [[System_info|see what Viewer version you're using]].}}
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<span style="font-size:13px">'''Active Viewer Releases'''</span>
The following Second Life Releases are still active on the production grid, but are not formally supported by Linden Lab Customer Support.
*  Second Life Release Viewer 2.3.0 (214726)
*  Second Life Release Viewer 2.2.0 (212097)
*  Second Life Release Viewer 2.1.1 (208043)
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== Installer Downloads ==
 
=== Second Life Release Viewers ===
 
*  2.5.1 (222408) Second Life Release:  [http://download.cloud.secondlife.com/Viewer-2-5/Second_Life_2-5-1-222408_Setup.exe Windows]  |  [http://download.cloud.secondlife.com/Viewer-2-5/SecondLife_2_5_1_222408.dmg Mac]  |  [http://download.cloud.secondlife.com/Viewer-2-5/SecondLife-i686-2.5.1.222408.tar.bz2 Linux]  |  [[Release_Notes/Second_Life_Release/2.5.1|Release Notes]]
*  2.4.0 (216989) Second Life Release:  [http://download.cloud.secondlife.com/Viewer-2-4/Second_Life_2-4-0-216989_Setup.exe Windows]  |  [http://download.cloud.secondlife.com/Viewer-2-4/SecondLife_2_4_0_216989.dmg Mac]  |  [http://download.cloud.secondlife.com/Viewer-2-4/SecondLife-i686-2.4.0.216989.tar.bz2 Linux]  |  [[Release_Notes/Second_Life_Release/2.4.0|Release Notes]]
*  1.23.5 (136262) Second Life Release:  [http://download.cloud.secondlife.com/Second_Life_1-23-5-136262_Setup.exe Windows]  |  [http://download.cloud.secondlife.com/SecondLife_1_23_5_136262.dmg Mac]  |  [http://download.cloud.secondlife.com/SecondLife-i686-1.23.5.136262.tar.bz2 Linux]  |  [[Release_Notes/Second_Life_Release/1.23|Release Notes]]
 
=== Second Life Beta Viewer ===
 
*  2.5.0 (220251) Second Life Beta Viewer  -  [http://download.cloud.secondlife.com/beta-releases/Viewer-2-5-0/Second_Life_2-5-0-220251_BetaViewer_Setup.exe Windows]  |  [http://download.cloud.secondlife.com/beta-releases/Viewer-2-5-0/SecondLife_2_5_0_220251_BETAVIEWER.dmg Mac]  |  [http://download.cloud.secondlife.com/beta-releases/Viewer-2-5-0/SecondLife-i686-2.5.0.220251.tar.bz2 Linux]  |  [[Release_Notes/Second_Life_Beta_Viewer/2.5.0|Release Notes]]
 
=== Second Life Project Viewers ===
 
For the list of currently available Project Viewers, please visit the [https://wiki.secondlife.com/wiki/Linden_Lab_Official:Alternate_Viewers Alternate Viewers download page]
 
 
== Mandatory Updates ==
Mandatory Second Life Release upgrades may be necessary to to correct an urgent [[Security issues|security issue]] or policy change. Under such circumstances, all Residents are required to update their official Second Life Viewer to the newest supported version.  Off-cycle Mandatory updates are employed only when absolutely necessary.
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Please note that all Second Life Beta Viewer releases are mandatory updates.
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Latest revision as of 18:32, 20 May 2019

For information on the viewers we support, please see the new Viewer Support Policy page.

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