Difference between revisions of "System info"
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Getting your system info is important to diagnose problems. | Getting your system info is important to diagnose problems. | ||
# | # In the Viewer, go to '''Help''' menu > '''About Second Life'''. | ||
#* You can do this from the login screen, before logging into Second Life, although certain info like packet loss is only shown when you're inworld. | #* You can do this from the login screen, before logging into Second Life, although certain info like packet loss is only shown when you're inworld. | ||
# Click the '''Info''' tab (if it isn't already selected). | # Click the '''Info''' tab (if it isn't already selected). | ||
Revision as of 10:51, 2 September 2010
Getting your system info is important to diagnose problems.
- In the Viewer, go to Help menu > About Second Life.
- You can do this from the login screen, before logging into Second Life, although certain info like packet loss is only shown when you're inworld.
- Click the Info tab (if it isn't already selected).
- Click Copy to Clipboard button at the bottom.
- Paste the info into a text field (like on the Bug Tracker, forum post, support ticket and so on) by using Edit menu > Paste. Or use a shortcut: Ctrl+V (PC) or Cmd ⌘+V (Mac).
This video shows you the above steps:
- <videoflash type="youtube">Z7gXHF9JD4I|640|505</videoflash>