Difference between revisions of "User:Lexie Linden/OH Transcripts"

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== Transcript February 10, 2009==
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*[10:59 SLT] [[User:Lexie Linden|Lexie Linden]]: Hi all : )
*[10:59 SLT] [[User:Torben Trautman|Torben Trautman]]: Hey Gellan
*[10:59 SLT] [[User:Rails Bailey|Rails Bailey]]: waves to the newly arrived
*[10:59 SLT] [[User:Torben Trautman|Torben Trautman]]: hi lexie
*[11:00 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Hello Lexie.
*[11:00 SLT] [[User:Lexie Linden|Lexie Linden]]: Hi!
*[11:00 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: hey!
*[11:00 SLT] [[User:Lexie Linden|Lexie Linden]]: How is everyone doing today?
*[11:00 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: doing well thanks
*[11:00 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Pretty good... Quite occupied in RL...
*[11:00 SLT] [[User:Kitty Beery|Kitty Beery]]: hey everybody
*[11:01 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: hi Kitty
*[11:01 SLT] [[User:Lexie Linden|Lexie Linden]]: RL can be busy : ))
*[11:01 SLT] [[User:Lexie Linden|Lexie Linden]]: Hi Kitty
*[11:01 SLT] [[User:Torben Trautman|Torben Trautman]]: great so far :)
*[11:01 SLT] [[User:Lexie Linden|Lexie Linden]]: Did anyone have any special topics or questions for today?
*[11:01 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I know..... Installing the New Exam Software in the Schools Network is pretty much work.
*[11:01 SLT] [[User:Lexie Linden|Lexie Linden]]: ahh that sounds like alot Neovo
*[11:02 SLT] [[User:Lexie Linden|Lexie Linden]]: No topics, no questions?
*[11:02 SLT] [[User:Lexie Linden|Lexie Linden]]: lol
*[11:02 SLT] [[User:Kitty Beery|Kitty Beery]]: eeeeh no sorry ....
*[11:02]  Office Hr. E: Neovo Geesink: Everyone at BeamIn, Go to Office Hr. E
*[11:02 SLT] [[User:Torben Trautman|Torben Trautman]]: I´m just lurking
*[11:02 SLT] [[User:Kitty Beery|Kitty Beery]]: i just show up like a good mentor.. lol
*[11:02 SLT] [[User:Lexie Linden|Lexie Linden]]: Do you all plan to attend the Valentines Day Celebration?
*[11:03 SLT] [[User:Lexie Linden|Lexie Linden]]: lol Kitty
*[11:03 SLT] [[User:Torben Trautman|Torben Trautman]]: I can´t :(
*[11:03 SLT] [[User:Lexie Linden|Lexie Linden]]: : (
*[11:03 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: we never miss it
*[11:03 SLT] [[User:Kitty Beery|Kitty Beery]]: i'm not sure i can make it
*[11:03 SLT] [[User:Lexie Linden|Lexie Linden]]: Its always a good event
*[11:03 SLT] [[User:SullyBaby Gomez|SullyBaby Gomez]]: ill try to be there lexie
*[11:03 SLT] [[User:Torben Trautman|Torben Trautman]]: hey Daniel
*[11:03 SLT] [[User:Daniel Voyager|Daniel Voyager]]: Hello everyone :)
*[11:03 SLT] [[User:Lexie Linden|Lexie Linden]]: awesome
*[11:03 SLT] [[User:Rails Bailey|Rails Bailey]]: depends on commitments with the gateways
*[11:03 SLT] [[User:Kitty Beery|Kitty Beery]]: hi daniel
*[11:03 SLT] [[User:Lexie Linden|Lexie Linden]]: Hi Daniel : ))
*[11:03 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I will try allso,,
*[11:04 SLT] [[User:Lexie Linden|Lexie Linden]]: I can tell you a little bit on what features I have been looking at for the "answers" site if you are interested?
*[11:04 SLT] [[User:Torben Trautman|Torben Trautman]]: yay
*[11:04 SLT] [[User:Neovo Geesink|Neovo Geesink]]: OK.
*[11:05 SLT] [[User:Lexie Linden|Lexie Linden]]: First thing is we think it needs to be very user friendly
*[11:05 SLT] [[User:Lexie Linden|Lexie Linden]]: I think one of the hardest things in many sites is searching
*[11:05 SLT] [[User:Lexie Linden|Lexie Linden]]: Wiki is a good example of a tough search
*[11:05 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Indeed.
*[11:06 SLT] [[User:Lexie Linden|Lexie Linden]]: Ideally if you use tags/keywords in the right way..it could pull up related material better
*[11:06 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Some sort of Fuzzy Search?
*[11:07 SLT] [[User:Lexie Linden|Lexie Linden]]: So one feature Id like to see is that a search will bring up the related questions but also..bring up the tag cloud with related tags so people have multiple ways to find things
*[11:07 SLT] [[User:Lexie Linden|Lexie Linden]]: I think setting up the tags will be key
*[11:07 SLT] [[User:Lexie Linden|Lexie Linden]]: updating tags and consistent use will be another key
*[11:08 SLT] [[User:Lexie Linden|Lexie Linden]]: When you search for something....do you like when it suggests what others also looked at related to what you searched?
*[11:08 SLT] [[User:Lexie Linden|Lexie Linden]]: Or is that just extra"
*[11:08 SLT] [[User:Torben Trautman|Torben Trautman]]: I like that
*[11:08 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Yes, Probably it will bring up other Phrases.
*[11:08 SLT] [[User:Lexie Linden|Lexie Linden]]: ok
*[11:08 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I would like to see it indeed
*[11:09 SLT] [[User:Torben Trautman|Torben Trautman]]: especially when i don´t know what exactly I´m searching for
*[11:09 SLT] [[User:Lexie Linden|Lexie Linden]]: right
*[11:09 SLT] [[User:Torben Trautman|Torben Trautman]]: (which happens quite often)
*[11:09 SLT] [[User:Lexie Linden|Lexie Linden]]: Also I think the top questions asked (by keyword matches) would be god to see on the side, maybe weekly
*[11:09 SLT] [[User:Lexie Linden|Lexie Linden]]: good*
*[11:09 SLT] [[User:Lexie Linden|Lexie Linden]]: That will help everyone see the current hot topics
*[11:09 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Like a FAQ part?
*[11:10 SLT] [[User:Lexie Linden|Lexie Linden]]: Sort of like that yes
*[11:10 SLT] [[User:Lexie Linden|Lexie Linden]]: Those will include language categories
*[11:11 SLT] [[User:Torben Trautman|Torben Trautman]]: yay for the german category
*[11:11 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Moment... RL is calling...
*[11:12 SLT] [[User:Lexie Linden|Lexie Linden]]: Also, I think it might be good to have the ability to submit a question and response to the KB..by some type of "flag" on that thread
*[11:13 SLT] [[User:Lexie Linden|Lexie Linden]]: Something the doc team could check and decide if it needs to be added to official info
*[11:13 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: not me documentation
*[11:13 SLT] [[User:Kitty Beery|Kitty Beery]]: first take the KB out of the support section...... now we can't copy the url's.......
*[11:13 SLT] [[User:Torben Trautman|Torben Trautman]]: like instead of submitting a ticket?
*[11:14 SLT] [[User:Lexie Linden|Lexie Linden]]: Maybe Torben..maybe just an additional way to flag content
*[11:14 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Back again.
*[11:14 SLT] [[User:Lexie Linden|Lexie Linden]]: wb
*[11:14 SLT] [[User:Rails Bailey|Rails Bailey]]: the kb is the core of sl help
*[11:14 SLT] [[User:Lexie Linden|Lexie Linden]]: True Kitty
*[11:14 SLT] [[User:Lexie Linden|Lexie Linden]]: Yes Rails, it is the official source
*[11:15 SLT] [[User:Lexie Linden|Lexie Linden]]: This*
*[11:15 SLT] [[User:Lexie Linden|Lexie Linden]]: This is not a replacement
*[11:15 SLT] [[User:Lexie Linden|Lexie Linden]]: Its a way to gather information that you already give to new residents
*[11:16 SLT] [[User:Lexie Linden|Lexie Linden]]: Not all of what you help with is in KB
*[11:16 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I think that it is better that New residents has their own part as this Help Site, and that the more advanced ones can get the KB... Otherwise the new residents will litterally swamp in the KB...
*[11:16 SLT] [[User:Lexie Linden|Lexie Linden]]: I think Volunteer knowledge will always go beyond what the KB can offer
*[11:16 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: that is true, but we can submit a ticket to have things added to the kb
*[11:16 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: why not promote that among the Mentors instead
*[11:16 SLT] [[User:Lexie Linden|Lexie Linden]]: Yes you can Jezzie
*[11:16 SLT] [[User:Lexie Linden|Lexie Linden]]: Why does it need to be instead?
*[11:17 SLT] [[User:Kitty Beery|Kitty Beery]]: can't the new site be a FAQ part of the KB?
*[11:17 SLT] [[User:Kitty Beery|Kitty Beery]]: combine the two?
*[11:17 SLT] [[User:Rails Bailey|Rails Bailey]]: too many duplicates of info resources is confusing
*[11:17 SLT] [[User:Lexie Linden|Lexie Linden]]: Well, good question Kitty
*[11:18 SLT] [[User:Lexie Linden|Lexie Linden]]: KB is official resource so resident to resident answers would be unofficial and set apart unless that info is confirmed
*[11:18 SLT] [[User:Lexie Linden|Lexie Linden]]: Duplicating help is confusing?
*[11:18 SLT] [[User:Kitty Beery|Kitty Beery]]: make it a resident part of the KB than, so people understand that isn't the official part
*[11:18 SLT] [[User:Rails Bailey|Rails Bailey]]: then there is the issue of who will vet the correctness of the info in the new db
*[11:18 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: one concern: how is this going to be different from the "resident answers" section of the forum (apart from less spam, hopefully)?
*[11:18 SLT] [[User:Rails Bailey|Rails Bailey]]: basic tqm tenet
*[11:19 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: yes it is very confusing. One place for everyone to go for the correct info is the most helpful.
*[11:19 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: seems this ask/answer site repeats the KN and the Forum
*[11:19 SLT] [[User:Kitty Beery|Kitty Beery]]: not everybodycan access the forums gellan
*[11:19 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: open the forums up to everyone
*[11:20 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: so, will the forum section be closed?
*[11:20 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ehhm, Afcourse Only SL names can enter... Otherwise everyone from RL will be Spamming the Forums....
*[11:20 SLT] [[User:Lexie Linden|Lexie Linden]]: I do not know that yet Gellan
*[11:20 SLT] [[User:Lexie Linden|Lexie Linden]]: Until it launches I cannot really find out
*[11:21 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: What I don't want for new residents is "If there's a mentor around, ayou can ask them, but if not you could try the forums, and if you search there and don't find an answer, try the new system, and if that doesn't help, you might want to look at the kb ...... etc"
*[11:22 SLT] [[User:Rails Bailey|Rails Bailey]]: and then ur rentention goes down the pan
*[11:22 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Yipe...
*[11:22 SLT] [[User:Lexie Linden|Lexie Linden]]: I see what you mean Gellan
*[11:23 SLT] [[User:Lexie Linden|Lexie Linden]]: I think there are alot of ways residents can help other residents. Some will prefer to help in text on the website..some wont like it and will do what they have been doing which is help inworld
*[11:23 SLT] [[User:Jezzie McCellan|Jezzie McCellan]]: I'm sorry I am being called to help a resident with some land issue. enjoy the day.
*[11:23 SLT] [[User:Rails Bailey|Rails Bailey]]: its a bit like ringing a org and going through five phone menu's to speak to a person who may or may not know what u are talking about
*[11:24 SLT] [[User:Torben Trautman|Torben Trautman]]: bye Jezzie
*[11:25 SLT] [[User:Lexie Linden|Lexie Linden]]: I dont think every Mentor has every answer, or every KB has every answer
*[11:25 SLT] [[User:Neovo Geesink|Neovo Geesink]]: A Kiosk on the Main Hub of an HI, which points one to the right Help Pages, Accessible with the Inworld-Browser should be a good one.
*[11:25 SLT] [[User:Rails Bailey|Rails Bailey]]: which Is why I got to the source through a support ticket
*[11:26 SLT] [[User:Lexie Linden|Lexie Linden]]: I like that idea Neovo
*[11:26 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I sadly do not have build rights, Otherwise, I will volunteer to set them up at the HIs and the WAs.
*[11:27 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: agreed - there should be something OBVIOUS, at HIs that new resis can click on to get help when there's no mentor...
*[11:27 SLT] [[User:Rails Bailey|Rails Bailey]]: one should ask why there are no mentors there
*[11:27 SLT] [[User:Lexie Linden|Lexie Linden]]: I think the bottom line is that not everyone helps in the same way, nor does everyone learn in the same way. Its logical to offer assistance in more than one way to reach the most people who need it
*[11:28 SLT] [[User:Lexie Linden|Lexie Linden]]: Rails not all prefer to help on the HI
*[11:28 SLT] [[User:Lexie Linden|Lexie Linden]]: Some help on their own in many places that are not "official" locations. Thats ok and is very helpful too
*[11:28 SLT] [[User:Rails Bailey|Rails Bailey]]: and that boils down to having all hi'sopen and nrs spread
*[11:29 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: 1-2 mentors cannot help 200 residents, however many you cram onto a region
*[11:30 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Is there a way that IF one Mentor is at a HI, then it will "draw" new Residents in, like it was done on MDStyle? (Seeders)
*[11:31 SLT] [[User:Lexie Linden|Lexie Linden]]: So a Mentor is puts their tag on for an hour and that confirms what?
*[11:31 SLT] [[User:Rails Bailey|Rails Bailey]]: track them on HI's
*[11:31 SLT] [[User:Lexie Linden|Lexie Linden]]: We cannot require volunteers to help at the HI or one particular location
*[11:32 SLT] [[User:Lexie Linden|Lexie Linden]]: Its voluntary..not a job
*[11:32 SLT] [[User:Neovo Geesink|Neovo Geesink]]: If that is possible, I think it will get a bit more grouping of Residents with Mentors.
*[11:32 SLT] [[User:Rails Bailey|Rails Bailey]]: cfa is on such org
*[11:32 SLT] [[User:Neovo Geesink|Neovo Geesink]]: -?- I do miss you Rails...
*[11:32 SLT] [[User:Kitty Beery|Kitty Beery]]: so i should loose my tag?
*[11:33 SLT] [[User:Lexie Linden|Lexie Linden]]: HI is not the only place people need help
*[11:33 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: I really don't think it would help rails... those who currently help on HIs would continue to do so. Those who can't / don't want to commit 1 hour/day would leave... no difference
*[11:33 SLT] [[User:Lexie Linden|Lexie Linden]]: It is only one type location
*[11:33 SLT] [[User:Rails Bailey|Rails Bailey]]: but its where ur new residents come i
*[11:33 SLT] [[User:Lexie Linden|Lexie Linden]]: for now
*[11:33 SLT] [[User:Rails Bailey|Rails Bailey]]: in
*[11:33 SLT] [[User:Neovo Geesink|Neovo Geesink]]: WAs and IHs are allso still there...
*[11:34 SLT] [[User:Rails Bailey|Rails Bailey]]: thoiugh am praqctically living on a gateway to help the greeters
*[11:34 SLT] [[User:Lexie Linden|Lexie Linden]]: As Blue has mentioned, those HI may change, the new user experience may change
*[11:34 SLT] [[User:Rails Bailey|Rails Bailey]]: personally lexie I see HI's going and gateways being the future
*[11:34 SLT] [[User:Lexie Linden|Lexie Linden]]: But the one thing we do know for sure is that there are residents new and older even who still seek help, and they are not on HI
*[11:35 SLT] [[User:Lexie Linden|Lexie Linden]]: Blue has said that the HI may go, correct Rails
*[11:35 SLT] [[User:Neovo Geesink|Neovo Geesink]]: As the HI Concept is about to change, Is it possible that we do a Test (On a few if too complicated) if this system with an Obvious Help Kiosk works out?
*[11:35 SLT] [[User:Lexie Linden|Lexie Linden]]: Nothing has been confirmed as far as what the NUE might be
*[11:36 SLT] [[User:Lexie Linden|Lexie Linden]]: Actually Neovo, best person to ask that would be Blue : ))
*[11:36 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Reminds me... I still have a Tube in my Inv.
*[11:36 SLT] [[User:Lexie Linden|Lexie Linden]]: He would likely be the one who would know if any testing could happen
*[11:36 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ok, I will do that.
*[11:36 SLT] [[User:Lexie Linden|Lexie Linden]]: ok : )
*[11:36 SLT] [[User:Rails Bailey|Rails Bailey]]: got half of waterhead in mine neovo
*[11:36 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Yipe...
*[11:37 SLT] [[User:Lexie Linden|Lexie Linden]]: Overall, how are you all feeling about volunteering right now? Have you changed what you normally do since we had the meeting talking about expanding the program?
*[11:38 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: not at all
*[11:38 SLT] [[User:Kitty Beery|Kitty Beery]]: no, I still do what I always do
*[11:38 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: no
*[11:38 SLT] [[User:Rails Bailey|Rails Bailey]]: yep am writing a generic training program for gateway greeters
*[11:38 SLT] [[User:Torben Trautman|Torben Trautman]]: At the moment I´m rarely on HI´s or mentoring
*[11:38 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I feel good... And no, I did not change it... I am still hopping HIs now and then, and are allso regularly at Korea1.
*[11:38 SLT] [[User:Torben Trautman|Torben Trautman]]: but that´s because of rl and the translations we do :)
*[11:39 SLT] [[User:Lexie Linden|Lexie Linden]]: ok so most of you continue to do what you feel is best
*[11:39 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Indeed.
*[11:39 SLT] [[User:Lexie Linden|Lexie Linden]]: Thats good : )
*[11:39 SLT] [[User:Lexie Linden|Lexie Linden]]: : ))
*[11:39 SLT] [[User:Rails Bailey|Rails Bailey]]: from a personal standpoint lexie, mentors has to evolve, and I believe gateways is the evolution path
*[11:40 SLT] [[User:Lexie Linden|Lexie Linden]]: I have not been told yet Torben
*[11:40 SLT] [[User:Lexie Linden|Lexie Linden]]: lol
*[11:40 SLT] [[User:Torben Trautman|Torben Trautman]]: hehe
*[11:41 SLT] [[User:Rails Bailey|Rails Bailey]]: can I throw a spanner in the works
*[11:42 SLT] [[User:Lexie Linden|Lexie Linden]]: a spanner?
*[11:43 SLT] [[User:Rails Bailey|Rails Bailey]]: how would LL view gateways having approved content for a training program, so all gateways are on the same page and teaching the right things
*[11:43 SLT] [[User:Lexie Linden|Lexie Linden]]: (the only bad thing about these chairs is you cannot tell if anyone is typing)
*[11:43 SLT] [[User:Rails Bailey|Rails Bailey]]: spanner=shifter=obstruction
*[11:43 SLT] [[User:Lexie Linden|Lexie Linden]]: ahh ok
*[11:44 SLT] [[User:Lexie Linden|Lexie Linden]]: I cant speak for the Lindens in charge of CGs. Best thing would be to attend office hours for that and let them know what you are thinking. Maybe give them a sample of your plan
*[11:44 SLT] [[User:Lexie Linden|Lexie Linden]]: They may really like the idea
*[11:44 SLT] [[User:Rails Bailey|Rails Bailey]]: got a name lexie
*[11:44 SLT] [[User:Lexie Linden|Lexie Linden]]: Ill get you one
*[11:45 SLT] [[User:Lexie Linden|Lexie Linden]]: Will have it by end of day
*[11:45 SLT] [[User:Rails Bailey|Rails Bailey]]: great stuff
*[11:45 SLT] [[User:Rails Bailey|Rails Bailey]]: hyde park orientation have good greeters they just need some focus and tweaking
*[11:45 SLT] [[User:Lexie Linden|Lexie Linden]]: Likely I will reopen that
*[11:46 SLT] [[User:Lexie Linden|Lexie Linden]]: Maybe have some auto-group add based on the the Mentor group tag being worn when you apply
*[11:47 SLT] [[User:Lexie Linden|Lexie Linden]]: Do any of you know how to script that?
*[11:47 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Nope... :-(
*[11:47 SLT] [[User:Lexie Linden|Lexie Linden]]: I think I might be able to....maybe.....
*[11:47 SLT] [[User:Lexie Linden|Lexie Linden]]: lol
*[11:47 SLT] [[User:Kitty Beery|Kitty Beery]]: i can do a script that says 'hello avatar'...... lol
*[11:47 SLT] [[User:Lexie Linden|Lexie Linden]]: lol
*[11:47 SLT] [[User:Lexie Linden|Lexie Linden]]: me too!
*[11:48 SLT] [[User:Neovo Geesink|Neovo Geesink]]: I can just C&P in existing Scripts to combine them...
*[11:48 SLT] [[User:Lexie Linden|Lexie Linden]]: good idea
*[11:48 SLT] [[User:Lexie Linden|Lexie Linden]]: How have the weekends been going in the Mentor channel?
*[11:48 SLT] [[User:Lexie Linden|Lexie Linden]]: I have heard some complaints
*[11:48 SLT] [[User:Kitty Beery|Kitty Beery]]: about what?
*[11:49 SLT] [[User:Lexie Linden|Lexie Linden]]: Worse than before? More talking in general
*[11:49 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: some people seems to think that guidleines don't apply when there are no lindens on :(
*[11:49 SLT] [[User:Kitty Beery|Kitty Beery]]: yes, but not only at the weekends
*[11:49 SLT] [[User:Rails Bailey|Rails Bailey]]: we still have chat police so I tend to turn if off
*[11:49 SLT] [[User:Lexie Linden|Lexie Linden]]: ok
*[11:49 SLT] [[User:Kitty Beery|Kitty Beery]]: i see a lot of chat lately in the mentor channel
*[11:49 SLT] [[User:Lexie Linden|Lexie Linden]]: I think all the Mentors have been in group awhile now. No one is "new"
*[11:49 SLT] [[User:Lexie Linden|Lexie Linden]]: So..
*[11:50 SLT] [[User:Lexie Linden|Lexie Linden]]: Likely the consequences may become stiffer
*[11:50 SLT] [[User:Lexie Linden|Lexie Linden]]: I will open the Q&A first tho
*[11:50 SLT] [[User:Rails Bailey|Rails Bailey]]: well there are enuff private mentor groups to chat in
*[11:50 SLT] [[User:Lexie Linden|Lexie Linden]]: Right Kitty, thats what I am thinking
*[11:50 SLT] [[User:Kitty Beery|Kitty Beery]]: there are rails, i have mentals and q&a and those work
*[11:51 SLT] [[User:Lexie Linden|Lexie Linden]]: I will try to send a reminder weekly
*[11:51 SLT] [[User:Rails Bailey|Rails Bailey]]: when they stop kitty i beat support with tickets
*[11:52 SLT] [[User:Rails Bailey|Rails Bailey]]: am sure they have a rails file that says open with care
*[11:52 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Nope.. I was off home most of the Weekend...
*[11:52 SLT] [[User:Lexie Linden|Lexie Linden]]: ok
*[11:53 SLT] [[User:Lexie Linden|Lexie Linden]]: What else has been going on with you all? Any interesting things : ))
*[11:53 SLT] [[User:Rails Bailey|Rails Bailey]]: just gateways
*[11:53 SLT] [[User:Lexie Linden|Lexie Linden]]: : ))
*[11:53 SLT] [[User:Lexie Linden|Lexie Linden]]: Valentines plans in SL?
*[11:53 SLT] [[User:Lexie Linden|Lexie Linden]]: : ))
*[11:54 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Well, I got a new pair of glasses, but I had to return them allready... The lenses were falling out of the Frame constantly...
*[11:54 SLT] [[User:Lexie Linden|Lexie Linden]]: yikes
*[11:54 SLT] [[User:Neovo Geesink|Neovo Geesink]]: \I am back on my old one...
*[11:54 SLT] [[User:Lexie Linden|Lexie Linden]]: I dont know if there will be a monthly Mentor meeting for Feb
*[11:55 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Oh?
*[11:55 SLT] [[User:Lexie Linden|Lexie Linden]]: If there is no news..likely not
*[11:55 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ok.
*[11:55 SLT] [[User:Kitty Beery|Kitty Beery]]: any idea when applications could open up again? I'm asked quite often about that.....
*[11:55 SLT] [[User:Lexie Linden|Lexie Linden]]: If we have news in March..maybe we wont wait til end of the month to have a meeting
*[11:55 SLT] [[User:Kitty Beery|Kitty Beery]]: lol
*[11:55 SLT] [[User:Kitty Beery|Kitty Beery]]: ok rails ;-)
*[11:55 SLT] [[User:Lexie Linden|Lexie Linden]]: I have not been told anything
*[11:56 SLT] [[User:Lexie Linden|Lexie Linden]]: I think the new software might offer some options on that too
*[11:56 SLT] [[User:Lexie Linden|Lexie Linden]]: Soon as its up and running I can check out more of the features and see
*[11:56 SLT] [[User:Kitty Beery|Kitty Beery]]: so that will take months still?
*[11:56 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Anyone who has used my receiver at the last Mentor Meeting who can tell me if it preformed adequately?
*[11:56 SLT] [[User:Lexie Linden|Lexie Linden]]: I sure hope not Kitty
*[11:56 SLT] [[User:Kitty Beery|Kitty Beery]]: i really need to get my alt in.... lol
*[11:57 SLT] [[User:Rails Bailey|Rails Bailey]]: cant vteam do manual invites
*[11:57 SLT] [[User:Lexie Linden|Lexie Linden]]: Directly to group you mean?
*[11:57 SLT] [[User:Rails Bailey|Rails Bailey]]: yep
*[11:57 SLT] [[User:Lexie Linden|Lexie Linden]]: Then we will have no records..
*[11:57 SLT] [[User:Lexie Linden|Lexie Linden]]: That would be bad
*[11:57 SLT] [[User:Neovo Geesink|Neovo Geesink]]: In Groups so they can get an Orientatiojn Session?
*[11:57 SLT] [[User:Rails Bailey|Rails Bailey]]: but is has been done
*[11:58 SLT] [[User:Lexie Linden|Lexie Linden]]: In the past yes
*[11:58 SLT] [[User:Lexie Linden|Lexie Linden]]: We have the current database pretty well caught up
*[11:58 SLT] [[User:Rails Bailey|Rails Bailey]]: what if a mentor recommended an outstanding person
*[11:59 SLT] [[User:Lexie Linden|Lexie Linden]]: If we start adding people by hand..then those people will not have an entry in the group records
*[11:59 SLT] [[User:Rails Bailey|Rails Bailey]]: or a linde for that matter
*[11:59 SLT] [[User:Rails Bailey|Rails Bailey]]: slaps typist
*[11:59 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Reminds me on the Names in the Sidewalk...
*[11:59 SLT] [[User:Lexie Linden|Lexie Linden]]: I dont think we can add just certain people ..it wouldnt be fair
*[11:59 SLT] [[User:Lexie Linden|Lexie Linden]]: What about the sidewalk names?
*[11:59 SLT] [[User:Kitty Beery|Kitty Beery]]: so we don't get new v-team members either, they can't get into the mentor group, lol
*[11:59 SLT] [[User:Lexie Linden|Lexie Linden]]: lol
*[12:00 SLT] [[User:Neovo Geesink|Neovo Geesink]]: It came to mind when it was mentionned to tell an outstanding Mentor... That was done in the past.
*[12:00 SLT] [[User:Lexie Linden|Lexie Linden]]: I dont know if we are going to continue to do the sidewalk names
*[12:01 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: I believe the feeling of some is that the stars give the messages "All mentors are equal - but here's a list of those who are MORE equal ..."
*[12:01 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Well, Deleting those names can be a good thing to Keep us equal.
*[12:01 SLT] [[User:Lexie Linden|Lexie Linden]]: I dont know if we should take away what was already done
*[12:01 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ok.
*[12:02 SLT] [[User:Lexie Linden|Lexie Linden]]: I will talk to Mia on the sidewalk names though
*[12:02 SLT] [[User:Rails Bailey|Rails Bailey]]: stick it on a LL application
*[12:02 SLT] [[User:Lexie Linden|Lexie Linden]]: See what she thinks : ))
*[12:02 SLT] [[User:Lexie Linden|Lexie Linden]]: Next Tuesday I will not be here so I will move my office hour to another day
*[12:02 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ok.
*[12:02 SLT] [[User:Lexie Linden|Lexie Linden]]: I will figure out which day and update profile and wiki too
*[12:03 SLT] [[User:Lexie Linden|Lexie Linden]]: Thanks for coming today : )
*[12:03 SLT] [[User:Kitty Beery|Kitty Beery]]: thank you too
*[12:03 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Is it OK to leave the copy of the Panel here, Or would you prefer it to be only in the Vteam Kiosk?
*[12:03 SLT] [[User:Gellan Glenelg|Gellan Glenelg]]: ty lexie
*[12:03 SLT] [[User:Lexie Linden|Lexie Linden]]: I appreciate your honest feedback!
*[12:03 SLT] [[User:Lexie Linden|Lexie Linden]]: Maybe just VTeam kiosk?
*[12:04 SLT] [[User:Neovo Geesink|Neovo Geesink]]: Ok, then I will take this one back.
*[12:04 SLT] [[User:Lexie Linden|Lexie Linden]]: ok : ))
*[12:04 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: when aren't there complaints
*[12:04 SLT] [[User:Doctor Gascoigne|Doctor Gascoigne]]: rails and I are thr complaint department
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Revision as of 13:55, 10 February 2009

Transcript February 10, 2009

  • [10:59 SLT] Lexie Linden: Hi all : )
  • [10:59 SLT] Torben Trautman: Hey Gellan
  • [10:59 SLT] Rails Bailey: waves to the newly arrived
  • [10:59 SLT] Torben Trautman: hi lexie
  • [11:00 SLT] Neovo Geesink: Hello Lexie.
  • [11:00 SLT] Lexie Linden: Hi!
  • [11:00 SLT] Doctor Gascoigne: hey!
  • [11:00 SLT] Lexie Linden: How is everyone doing today?
  • [11:00 SLT] Jezzie McCellan: doing well thanks
  • [11:00 SLT] Neovo Geesink: Pretty good... Quite occupied in RL...
  • [11:00 SLT] Kitty Beery: hey everybody
  • [11:01 SLT] Jezzie McCellan: hi Kitty
  • [11:01 SLT] Lexie Linden: RL can be busy : ))
  • [11:01 SLT] Lexie Linden: Hi Kitty
  • [11:01 SLT] Torben Trautman: great so far :)
  • [11:01 SLT] Lexie Linden: Did anyone have any special topics or questions for today?
  • [11:01 SLT] Neovo Geesink: I know..... Installing the New Exam Software in the Schools Network is pretty much work.
  • [11:01 SLT] Lexie Linden: ahh that sounds like alot Neovo
  • [11:02 SLT] Lexie Linden: No topics, no questions?
  • [11:02 SLT] Lexie Linden: lol
  • [11:02 SLT] Kitty Beery: eeeeh no sorry ....
  • [11:02] Office Hr. E: Neovo Geesink: Everyone at BeamIn, Go to Office Hr. E
  • [11:02 SLT] Torben Trautman: I´m just lurking
  • [11:02 SLT] Kitty Beery: i just show up like a good mentor.. lol
  • [11:02 SLT] Lexie Linden: Do you all plan to attend the Valentines Day Celebration?
  • [11:03 SLT] Lexie Linden: lol Kitty
  • [11:03 SLT] Torben Trautman: I can´t :(
  • [11:03 SLT] Lexie Linden: : (
  • [11:03 SLT] Doctor Gascoigne: we never miss it
  • [11:03 SLT] Kitty Beery: i'm not sure i can make it
  • [11:03 SLT] Lexie Linden: Its always a good event
  • [11:03 SLT] SullyBaby Gomez: ill try to be there lexie
  • [11:03 SLT] Torben Trautman: hey Daniel
  • [11:03 SLT] Daniel Voyager: Hello everyone :)
  • [11:03 SLT] Lexie Linden: awesome
  • [11:03 SLT] Rails Bailey: depends on commitments with the gateways
  • [11:03 SLT] Kitty Beery: hi daniel
  • [11:03 SLT] Lexie Linden: Hi Daniel : ))
  • [11:03 SLT] Neovo Geesink: I will try allso,,
  • [11:04 SLT] Lexie Linden: I can tell you a little bit on what features I have been looking at for the "answers" site if you are interested?
  • [11:04 SLT] Torben Trautman: yay
  • [11:04 SLT] Neovo Geesink: OK.
  • [11:05 SLT] Lexie Linden: First thing is we think it needs to be very user friendly
  • [11:05 SLT] Lexie Linden: I think one of the hardest things in many sites is searching
  • [11:05 SLT] Lexie Linden: Wiki is a good example of a tough search
  • [11:05 SLT] Neovo Geesink: Indeed.
  • [11:06 SLT] Lexie Linden: Ideally if you use tags/keywords in the right way..it could pull up related material better
  • [11:06 SLT] Neovo Geesink: Some sort of Fuzzy Search?
  • [11:07 SLT] Lexie Linden: So one feature Id like to see is that a search will bring up the related questions but also..bring up the tag cloud with related tags so people have multiple ways to find things
  • [11:07 SLT] Lexie Linden: I think setting up the tags will be key
  • [11:07 SLT] Lexie Linden: updating tags and consistent use will be another key
  • [11:08 SLT] Lexie Linden: When you search for something....do you like when it suggests what others also looked at related to what you searched?
  • [11:08 SLT] Lexie Linden: Or is that just extra"
  • [11:08 SLT] Torben Trautman: I like that
  • [11:08 SLT] Neovo Geesink: Yes, Probably it will bring up other Phrases.
  • [11:08 SLT] Lexie Linden: ok
  • [11:08 SLT] Neovo Geesink: I would like to see it indeed
  • [11:09 SLT] Torben Trautman: especially when i don´t know what exactly I´m searching for
  • [11:09 SLT] Lexie Linden: right
  • [11:09 SLT] Torben Trautman: (which happens quite often)
  • [11:09 SLT] Lexie Linden: Also I think the top questions asked (by keyword matches) would be god to see on the side, maybe weekly
  • [11:09 SLT] Lexie Linden: good*
  • [11:09 SLT] Lexie Linden: That will help everyone see the current hot topics
  • [11:09 SLT] Neovo Geesink: Like a FAQ part?
  • [11:10 SLT] Lexie Linden: Sort of like that yes
  • [11:10 SLT] Lexie Linden: Those will include language categories
  • [11:11 SLT] Torben Trautman: yay for the german category
  • [11:11 SLT] Neovo Geesink: Moment... RL is calling...
  • [11:12 SLT] Lexie Linden: Also, I think it might be good to have the ability to submit a question and response to the KB..by some type of "flag" on that thread
  • [11:13 SLT] Lexie Linden: Something the doc team could check and decide if it needs to be added to official info
  • [11:13 SLT] Doctor Gascoigne: not me documentation
  • [11:13 SLT] Kitty Beery: first take the KB out of the support section...... now we can't copy the url's.......
  • [11:13 SLT] Torben Trautman: like instead of submitting a ticket?
  • [11:14 SLT] Lexie Linden: Maybe Torben..maybe just an additional way to flag content
  • [11:14 SLT] Neovo Geesink: Back again.
  • [11:14 SLT] Lexie Linden: wb
  • [11:14 SLT] Rails Bailey: the kb is the core of sl help
  • [11:14 SLT] Lexie Linden: True Kitty
  • [11:14 SLT] Lexie Linden: Yes Rails, it is the official source
  • [11:15 SLT] Lexie Linden: This*
  • [11:15 SLT] Lexie Linden: This is not a replacement
  • [11:15 SLT] Lexie Linden: Its a way to gather information that you already give to new residents
  • [11:16 SLT] Lexie Linden: Not all of what you help with is in KB
  • [11:16 SLT] Neovo Geesink: I think that it is better that New residents has their own part as this Help Site, and that the more advanced ones can get the KB... Otherwise the new residents will litterally swamp in the KB...
  • [11:16 SLT] Lexie Linden: I think Volunteer knowledge will always go beyond what the KB can offer
  • [11:16 SLT] Jezzie McCellan: that is true, but we can submit a ticket to have things added to the kb
  • [11:16 SLT] Jezzie McCellan: why not promote that among the Mentors instead
  • [11:16 SLT] Lexie Linden: Yes you can Jezzie
  • [11:16 SLT] Lexie Linden: Why does it need to be instead?
  • [11:17 SLT] Kitty Beery: can't the new site be a FAQ part of the KB?
  • [11:17 SLT] Kitty Beery: combine the two?
  • [11:17 SLT] Rails Bailey: too many duplicates of info resources is confusing
  • [11:17 SLT] Lexie Linden: Well, good question Kitty
  • [11:18 SLT] Lexie Linden: KB is official resource so resident to resident answers would be unofficial and set apart unless that info is confirmed
  • [11:18 SLT] Lexie Linden: Duplicating help is confusing?
  • [11:18 SLT] Kitty Beery: make it a resident part of the KB than, so people understand that isn't the official part
  • [11:18 SLT] Rails Bailey: then there is the issue of who will vet the correctness of the info in the new db
  • [11:18 SLT] Gellan Glenelg: one concern: how is this going to be different from the "resident answers" section of the forum (apart from less spam, hopefully)?
  • [11:18 SLT] Rails Bailey: basic tqm tenet
  • [11:19 SLT] Jezzie McCellan: yes it is very confusing. One place for everyone to go for the correct info is the most helpful.
  • [11:19 SLT] Jezzie McCellan: seems this ask/answer site repeats the KN and the Forum
  • [11:19 SLT] Kitty Beery: not everybodycan access the forums gellan
  • [11:19 SLT] Jezzie McCellan: open the forums up to everyone
  • [11:20 SLT] Gellan Glenelg: so, will the forum section be closed?
  • [11:20 SLT] Neovo Geesink: Ehhm, Afcourse Only SL names can enter... Otherwise everyone from RL will be Spamming the Forums....
  • [11:20 SLT] Lexie Linden: I do not know that yet Gellan
  • [11:20 SLT] Lexie Linden: Until it launches I cannot really find out
  • [11:21 SLT] Gellan Glenelg: What I don't want for new residents is "If there's a mentor around, ayou can ask them, but if not you could try the forums, and if you search there and don't find an answer, try the new system, and if that doesn't help, you might want to look at the kb ...... etc"
  • [11:22 SLT] Rails Bailey: and then ur rentention goes down the pan
  • [11:22 SLT] Neovo Geesink: Yipe...
  • [11:22 SLT] Lexie Linden: I see what you mean Gellan
  • [11:23 SLT] Lexie Linden: I think there are alot of ways residents can help other residents. Some will prefer to help in text on the website..some wont like it and will do what they have been doing which is help inworld
  • [11:23 SLT] Jezzie McCellan: I'm sorry I am being called to help a resident with some land issue. enjoy the day.
  • [11:23 SLT] Rails Bailey: its a bit like ringing a org and going through five phone menu's to speak to a person who may or may not know what u are talking about
  • [11:24 SLT] Torben Trautman: bye Jezzie
  • [11:25 SLT] Lexie Linden: I dont think every Mentor has every answer, or every KB has every answer
  • [11:25 SLT] Neovo Geesink: A Kiosk on the Main Hub of an HI, which points one to the right Help Pages, Accessible with the Inworld-Browser should be a good one.
  • [11:25 SLT] Rails Bailey: which Is why I got to the source through a support ticket
  • [11:26 SLT] Lexie Linden: I like that idea Neovo
  • [11:26 SLT] Neovo Geesink: I sadly do not have build rights, Otherwise, I will volunteer to set them up at the HIs and the WAs.
  • [11:27 SLT] Gellan Glenelg: agreed - there should be something OBVIOUS, at HIs that new resis can click on to get help when there's no mentor...
  • [11:27 SLT] Rails Bailey: one should ask why there are no mentors there
  • [11:27 SLT] Lexie Linden: I think the bottom line is that not everyone helps in the same way, nor does everyone learn in the same way. Its logical to offer assistance in more than one way to reach the most people who need it
  • [11:28 SLT] Lexie Linden: Rails not all prefer to help on the HI
  • [11:28 SLT] Lexie Linden: Some help on their own in many places that are not "official" locations. Thats ok and is very helpful too
  • [11:28 SLT] Rails Bailey: and that boils down to having all hi'sopen and nrs spread
  • [11:29 SLT] Gellan Glenelg: 1-2 mentors cannot help 200 residents, however many you cram onto a region
  • [11:30 SLT] Neovo Geesink: Is there a way that IF one Mentor is at a HI, then it will "draw" new Residents in, like it was done on MDStyle? (Seeders)
  • [11:31 SLT] Lexie Linden: So a Mentor is puts their tag on for an hour and that confirms what?
  • [11:31 SLT] Rails Bailey: track them on HI's
  • [11:31 SLT] Lexie Linden: We cannot require volunteers to help at the HI or one particular location
  • [11:32 SLT] Lexie Linden: Its voluntary..not a job
  • [11:32 SLT] Neovo Geesink: If that is possible, I think it will get a bit more grouping of Residents with Mentors.
  • [11:32 SLT] Rails Bailey: cfa is on such org
  • [11:32 SLT] Neovo Geesink: -?- I do miss you Rails...
  • [11:32 SLT] Kitty Beery: so i should loose my tag?
  • [11:33 SLT] Lexie Linden: HI is not the only place people need help
  • [11:33 SLT] Gellan Glenelg: I really don't think it would help rails... those who currently help on HIs would continue to do so. Those who can't / don't want to commit 1 hour/day would leave... no difference
  • [11:33 SLT] Lexie Linden: It is only one type location
  • [11:33 SLT] Rails Bailey: but its where ur new residents come i
  • [11:33 SLT] Lexie Linden: for now
  • [11:33 SLT] Rails Bailey: in
  • [11:33 SLT] Neovo Geesink: WAs and IHs are allso still there...
  • [11:34 SLT] Rails Bailey: thoiugh am praqctically living on a gateway to help the greeters
  • [11:34 SLT] Lexie Linden: As Blue has mentioned, those HI may change, the new user experience may change
  • [11:34 SLT] Rails Bailey: personally lexie I see HI's going and gateways being the future
  • [11:34 SLT] Lexie Linden: But the one thing we do know for sure is that there are residents new and older even who still seek help, and they are not on HI
  • [11:35 SLT] Lexie Linden: Blue has said that the HI may go, correct Rails
  • [11:35 SLT] Neovo Geesink: As the HI Concept is about to change, Is it possible that we do a Test (On a few if too complicated) if this system with an Obvious Help Kiosk works out?
  • [11:35 SLT] Lexie Linden: Nothing has been confirmed as far as what the NUE might be
  • [11:36 SLT] Lexie Linden: Actually Neovo, best person to ask that would be Blue : ))
  • [11:36 SLT] Neovo Geesink: Reminds me... I still have a Tube in my Inv.
  • [11:36 SLT] Lexie Linden: He would likely be the one who would know if any testing could happen
  • [11:36 SLT] Neovo Geesink: Ok, I will do that.
  • [11:36 SLT] Lexie Linden: ok : )
  • [11:36 SLT] Rails Bailey: got half of waterhead in mine neovo
  • [11:36 SLT] Neovo Geesink: Yipe...
  • [11:37 SLT] Lexie Linden: Overall, how are you all feeling about volunteering right now? Have you changed what you normally do since we had the meeting talking about expanding the program?
  • [11:38 SLT] Doctor Gascoigne: not at all
  • [11:38 SLT] Kitty Beery: no, I still do what I always do
  • [11:38 SLT] Gellan Glenelg: no
  • [11:38 SLT] Rails Bailey: yep am writing a generic training program for gateway greeters
  • [11:38 SLT] Torben Trautman: At the moment I´m rarely on HI´s or mentoring
  • [11:38 SLT] Neovo Geesink: I feel good... And no, I did not change it... I am still hopping HIs now and then, and are allso regularly at Korea1.
  • [11:38 SLT] Torben Trautman: but that´s because of rl and the translations we do :)
  • [11:39 SLT] Lexie Linden: ok so most of you continue to do what you feel is best
  • [11:39 SLT] Neovo Geesink: Indeed.
  • [11:39 SLT] Lexie Linden: Thats good : )
  • [11:39 SLT] Lexie Linden: : ))
  • [11:39 SLT] Rails Bailey: from a personal standpoint lexie, mentors has to evolve, and I believe gateways is the evolution path
  • [11:40 SLT] Lexie Linden: I have not been told yet Torben
  • [11:40 SLT] Lexie Linden: lol
  • [11:40 SLT] Torben Trautman: hehe
  • [11:41 SLT] Rails Bailey: can I throw a spanner in the works
  • [11:42 SLT] Lexie Linden: a spanner?
  • [11:43 SLT] Rails Bailey: how would LL view gateways having approved content for a training program, so all gateways are on the same page and teaching the right things
  • [11:43 SLT] Lexie Linden: (the only bad thing about these chairs is you cannot tell if anyone is typing)
  • [11:43 SLT] Rails Bailey: spanner=shifter=obstruction
  • [11:43 SLT] Lexie Linden: ahh ok
  • [11:44 SLT] Lexie Linden: I cant speak for the Lindens in charge of CGs. Best thing would be to attend office hours for that and let them know what you are thinking. Maybe give them a sample of your plan
  • [11:44 SLT] Lexie Linden: They may really like the idea
  • [11:44 SLT] Rails Bailey: got a name lexie
  • [11:44 SLT] Lexie Linden: Ill get you one
  • [11:45 SLT] Lexie Linden: Will have it by end of day
  • [11:45 SLT] Rails Bailey: great stuff
  • [11:45 SLT] Rails Bailey: hyde park orientation have good greeters they just need some focus and tweaking
  • [11:45 SLT] Lexie Linden: Likely I will reopen that
  • [11:46 SLT] Lexie Linden: Maybe have some auto-group add based on the the Mentor group tag being worn when you apply
  • [11:47 SLT] Lexie Linden: Do any of you know how to script that?
  • [11:47 SLT] Neovo Geesink: Nope... :-(
  • [11:47 SLT] Lexie Linden: I think I might be able to....maybe.....
  • [11:47 SLT] Lexie Linden: lol
  • [11:47 SLT] Kitty Beery: i can do a script that says 'hello avatar'...... lol
  • [11:47 SLT] Lexie Linden: lol
  • [11:47 SLT] Lexie Linden: me too!
  • [11:48 SLT] Neovo Geesink: I can just C&P in existing Scripts to combine them...
  • [11:48 SLT] Lexie Linden: good idea
  • [11:48 SLT] Lexie Linden: How have the weekends been going in the Mentor channel?
  • [11:48 SLT] Lexie Linden: I have heard some complaints
  • [11:48 SLT] Kitty Beery: about what?
  • [11:49 SLT] Lexie Linden: Worse than before? More talking in general
  • [11:49 SLT] Gellan Glenelg: some people seems to think that guidleines don't apply when there are no lindens on :(
  • [11:49 SLT] Kitty Beery: yes, but not only at the weekends
  • [11:49 SLT] Rails Bailey: we still have chat police so I tend to turn if off
  • [11:49 SLT] Lexie Linden: ok
  • [11:49 SLT] Kitty Beery: i see a lot of chat lately in the mentor channel
  • [11:49 SLT] Lexie Linden: I think all the Mentors have been in group awhile now. No one is "new"
  • [11:49 SLT] Lexie Linden: So..
  • [11:50 SLT] Lexie Linden: Likely the consequences may become stiffer
  • [11:50 SLT] Lexie Linden: I will open the Q&A first tho
  • [11:50 SLT] Rails Bailey: well there are enuff private mentor groups to chat in
  • [11:50 SLT] Lexie Linden: Right Kitty, thats what I am thinking
  • [11:50 SLT] Kitty Beery: there are rails, i have mentals and q&a and those work
  • [11:51 SLT] Lexie Linden: I will try to send a reminder weekly
  • [11:51 SLT] Rails Bailey: when they stop kitty i beat support with tickets
  • [11:52 SLT] Rails Bailey: am sure they have a rails file that says open with care
  • [11:52 SLT] Neovo Geesink: Nope.. I was off home most of the Weekend...
  • [11:52 SLT] Lexie Linden: ok
  • [11:53 SLT] Lexie Linden: What else has been going on with you all? Any interesting things : ))
  • [11:53 SLT] Rails Bailey: just gateways
  • [11:53 SLT] Lexie Linden: : ))
  • [11:53 SLT] Lexie Linden: Valentines plans in SL?
  • [11:53 SLT] Lexie Linden: : ))
  • [11:54 SLT] Neovo Geesink: Well, I got a new pair of glasses, but I had to return them allready... The lenses were falling out of the Frame constantly...
  • [11:54 SLT] Lexie Linden: yikes
  • [11:54 SLT] Neovo Geesink: \I am back on my old one...
  • [11:54 SLT] Lexie Linden: I dont know if there will be a monthly Mentor meeting for Feb
  • [11:55 SLT] Neovo Geesink: Oh?
  • [11:55 SLT] Lexie Linden: If there is no news..likely not
  • [11:55 SLT] Neovo Geesink: Ok.
  • [11:55 SLT] Kitty Beery: any idea when applications could open up again? I'm asked quite often about that.....
  • [11:55 SLT] Lexie Linden: If we have news in March..maybe we wont wait til end of the month to have a meeting
  • [11:55 SLT] Kitty Beery: lol
  • [11:55 SLT] Kitty Beery: ok rails ;-)
  • [11:55 SLT] Lexie Linden: I have not been told anything
  • [11:56 SLT] Lexie Linden: I think the new software might offer some options on that too
  • [11:56 SLT] Lexie Linden: Soon as its up and running I can check out more of the features and see
  • [11:56 SLT] Kitty Beery: so that will take months still?
  • [11:56 SLT] Neovo Geesink: Anyone who has used my receiver at the last Mentor Meeting who can tell me if it preformed adequately?
  • [11:56 SLT] Lexie Linden: I sure hope not Kitty
  • [11:56 SLT] Kitty Beery: i really need to get my alt in.... lol
  • [11:57 SLT] Rails Bailey: cant vteam do manual invites
  • [11:57 SLT] Lexie Linden: Directly to group you mean?
  • [11:57 SLT] Rails Bailey: yep
  • [11:57 SLT] Lexie Linden: Then we will have no records..
  • [11:57 SLT] Lexie Linden: That would be bad
  • [11:57 SLT] Neovo Geesink: In Groups so they can get an Orientatiojn Session?
  • [11:57 SLT] Rails Bailey: but is has been done
  • [11:58 SLT] Lexie Linden: In the past yes
  • [11:58 SLT] Lexie Linden: We have the current database pretty well caught up
  • [11:58 SLT] Rails Bailey: what if a mentor recommended an outstanding person
  • [11:59 SLT] Lexie Linden: If we start adding people by hand..then those people will not have an entry in the group records
  • [11:59 SLT] Rails Bailey: or a linde for that matter
  • [11:59 SLT] Rails Bailey: slaps typist
  • [11:59 SLT] Neovo Geesink: Reminds me on the Names in the Sidewalk...
  • [11:59 SLT] Lexie Linden: I dont think we can add just certain people ..it wouldnt be fair
  • [11:59 SLT] Lexie Linden: What about the sidewalk names?
  • [11:59 SLT] Kitty Beery: so we don't get new v-team members either, they can't get into the mentor group, lol
  • [11:59 SLT] Lexie Linden: lol
  • [12:00 SLT] Neovo Geesink: It came to mind when it was mentionned to tell an outstanding Mentor... That was done in the past.
  • [12:00 SLT] Lexie Linden: I dont know if we are going to continue to do the sidewalk names
  • [12:01 SLT] Gellan Glenelg: I believe the feeling of some is that the stars give the messages "All mentors are equal - but here's a list of those who are MORE equal ..."
  • [12:01 SLT] Neovo Geesink: Well, Deleting those names can be a good thing to Keep us equal.
  • [12:01 SLT] Lexie Linden: I dont know if we should take away what was already done
  • [12:01 SLT] Neovo Geesink: Ok.
  • [12:02 SLT] Lexie Linden: I will talk to Mia on the sidewalk names though
  • [12:02 SLT] Rails Bailey: stick it on a LL application
  • [12:02 SLT] Lexie Linden: See what she thinks : ))
  • [12:02 SLT] Lexie Linden: Next Tuesday I will not be here so I will move my office hour to another day
  • [12:02 SLT] Neovo Geesink: Ok.
  • [12:02 SLT] Lexie Linden: I will figure out which day and update profile and wiki too
  • [12:03 SLT] Lexie Linden: Thanks for coming today : )
  • [12:03 SLT] Kitty Beery: thank you too
  • [12:03 SLT] Neovo Geesink: Is it OK to leave the copy of the Panel here, Or would you prefer it to be only in the Vteam Kiosk?
  • [12:03 SLT] Gellan Glenelg: ty lexie
  • [12:03 SLT] Lexie Linden: I appreciate your honest feedback!
  • [12:03 SLT] Lexie Linden: Maybe just VTeam kiosk?
  • [12:04 SLT] Neovo Geesink: Ok, then I will take this one back.
  • [12:04 SLT] Lexie Linden: ok : ))
  • [12:04 SLT] Doctor Gascoigne: when aren't there complaints
  • [12:04 SLT] Doctor Gascoigne: rails and I are thr complaint department


Generated by SL Chatlog Wikify

Transcript February 3, 2009

Office Hour

  • [10:02 SLT] Lexie Linden: ohh I did in my profile but not on wiki. Sorry!!
  • [10:02 SLT] Torben Trautman: *lol*
  • [10:02 SLT] Lexie Linden: ahh
  • [10:02 SLT] Lexie Linden: yea that can be not so good
  • [10:02 SLT] Kitty Beery: it's ok, only two locations to jump to ;-)
  • [10:02 SLT] Lexie Linden: hehe
  • [10:03 SLT] Shadow Pidgeon: i see the gteam in action all day long.. they rock
  • [10:03 SLT] Torben Trautman: hehe true :)
  • [10:03 SLT] Torben Trautman: huhu Lara
  • [10:03 SLT] Lara Shepherd: Hi :)))
  • [10:03 SLT] Shadow Pidgeon: hiya lara
  • [10:03 SLT] Shadow Pidgeon: hiya zai
  • [10:03 SLT] Torben Trautman: huhu Zai :)
  • [10:03 SLT] Zai Lynch: hey there =)
  • [10:03 SLT] SullyBaby Gomez: yes
  • [10:03 SLT] Lexie Linden: Hi Zai : ) Hi Lara : )
  • [10:03 SLT] Kitty Beery: hey zai and lara
  • [10:03 SLT] Zai Lynch: ^_^
  • [10:03 SLT] Lara Shepherd: hey :)
  • [10:03 SLT] Lexie Linden: Hi Jezzie : )
  • [10:04 SLT] Jezzie McCellan: hi
  • [10:04 SLT] Jezzie McCellan: can see you yet
  • [10:04 SLT] Shadow Pidgeon: hiya jezzie
  • [10:04 SLT] Lara Shepherd: hi Jezzie :)
  • [10:04 SLT] Kitty Beery: hi jezzie
  • [10:04 SLT] Torben Trautman: hey Jezzie
  • [10:04 SLT] Chaos Mohr: Jezzie :)
  • [10:04 SLT] Lexie Linden: What do you all think about the meeting info?
  • [10:04 SLT] Lexie Linden: Wait..
  • [10:04 SLT] Chaos Mohr is preparing a 'special' concierge test for Mia :P
  • [10:04 SLT] Lexie Linden: let me get on my bulletproof vest
  • [10:04 SLT] Lexie Linden: ok go
  • [10:04 SLT] Kitty Beery: lol
  • [10:05 SLT] Lexie Linden: lol
  • [10:05 SLT] Shadow Pidgeon: LOL
  • [10:05 SLT] Shadow Pidgeon: its a good idea... but its not going to help new users much
  • [10:05 SLT] Torben Trautman: I already vented and then turned back to being productive
  • [10:05 SLT] Kitty Beery: no greeters great in my opinion, the other news could have been on the volunteer page too......
  • [10:05 SLT] SullyBaby Gomez: well, aside from answering the questions on the website, it doesnt leave much use left for the mentors, now would it? :-)
  • [10:05 SLT] Shadow Pidgeon: they dont read what the have now
  • [10:05 SLT] Torben Trautman: *lol*
  • [10:05 SLT] Lara Shepherd: I thought the info was good and fair
  • [10:06 SLT] Kitty Beery: and i agree with shadow, sounds like a good plan, but isn't going to help a starter......
  • [10:06 SLT] Torben Trautman: I was missing some info about why VTeam is LTeam now
  • [10:06 SLT] Lexie Linden: Do you help more than brand new people?
  • [10:06 SLT] Kitty Beery: as a mentor you have to see what they do wrong to help them
  • [10:06 SLT] Kitty Beery: sure we do, for the bit more experienced players the idea is great
  • [10:06 SLT] Shadow Pidgeon: its not really the first hour they need help with.. its the first week
  • [10:06 SLT] Jezzie McCellan: I think that it will be little used and whatever is there can be found in the KB, the wiki or the forums
  • [10:07 SLT] Lexie Linden: I think there are many basic account residents that would use that type help
  • [10:07 SLT] Kitty Beery: that's what i mean shadow
  • [10:08 SLT] Kitty Beery: we had starters at the education faire too, they realy need one to one help.
  • [10:08 SLT] Shadow Pidgeon: first hour may be social... but after they get a foot in the door the real questions come
  • [10:08 SLT] Lexie Linden: I was thinking this may help keep the KB more current too
  • [10:08 SLT] Lexie Linden: true Shadow
  • [10:08 SLT] Jezzie McCellan: no the KB doesn't but anyone can ask a question in the Forums and very knowledgable people will respond
  • [10:08 SLT] Kitty Beery: KB and wiki are hard to search, so this can be a good thing.
  • [10:09 SLT] Kitty Beery: but we still need mentors for the first hour(s)
  • [10:09 SLT] Lexie Linden: I wanted to be sure you all realized that this idea is not mandatory participation
  • [10:09 SLT] Torben Trautman: Could the Q/A replace the KB one day?
  • [10:09 SLT] Lexie Linden: Torben I dont think so
  • [10:09 SLT] Lexie Linden: I think there will always be "official" info and the info of residents helping residents
  • [10:10 SLT] Lexie Linden: I think the forums are good too
  • [10:10 SLT] Kitty Beery: I get a lot of questions why applications won't reopen lexie. Why is that? Aren't you going to hire more mentors?
  • [10:10 SLT] Lexie Linden: I think alot of what we have is hard to search if you are not familiar
  • [10:11 SLT] Lara Shepherd: yes, they are, but for new residents the forums will be hard
  • [10:11 SLT] Lexie Linden: Its related to dev work and we have not been able to get a date when that area will open.
  • [10:11 SLT] Kitty Beery: new residents won't have access to the forums,without payment info
  • [10:11 SLT] Lexie Linden: right
  • [10:12 SLT] Lexie Linden: But I think volunteer help can be for more than brand new people too
  • [10:12 SLT] Kitty Beery: it is, i'm asked for advice often by experienced users too
  • [10:12 SLT] SullyBaby Gomez: i agree lexie
  • [10:12 SLT] Shadow Pidgeon: oh for sure
  • [10:12 SLT] Lara Shepherd: that is what I sad Kitty :)
  • [10:12 SLT] Jezzie McCellan: see that is a total switch from what the vteam has been saying for months
  • [10:12 SLT] Lexie Linden: I think volunteers will always want to be on hand for new people in world but the knowledge can help more than those on HI or in the WA's etc
  • [10:12 SLT] Lexie Linden: Hi Eva : )
  • [10:12 SLT] Shadow Pidgeon: hiya eva
  • [10:13 SLT] eva Nowicka: hello, hallo, bonsoir :)
  • [10:13 SLT] Kitty Beery: hey eva
  • [10:13 SLT] Torben Trautman: Hi eva
  • [10:13 SLT] Lexie Linden: True Jezzie
  • [10:13 SLT] Lexie Linden: And they still matter of course!
  • [10:14 SLT] Lexie Linden: But its good to offer your skills and knowledge to all who can benefit
  • [10:14 SLT] Lexie Linden: Hi Dirk
  • [10:14 SLT] Shadow Pidgeon: hiya dirk
  • [10:14 SLT] Dirk Talamasca: Hi Sexie Lexie
  • [10:14 SLT] Kitty Beery: hi dirk
  • [10:14 SLT] Lexie Linden: lol
  • [10:14 SLT] Chaos Mohr: Dirk :)
  • [10:14 SLT] eva Nowicka: hi, Dirk
  • [10:14 SLT] Dirk Talamasca: Hello all :D
  • [10:14 SLT] Kitty Beery: just came in and is kissing up already, lol
  • [10:15 SLT] Lexie Linden: lol
  • [10:15 SLT] Dirk Talamasca: I have to. She griefs me if I don't
  • [10:15 SLT] Kitty Beery: ok dirk, tell lexie what you need....
  • [10:15 SLT] Kitty Beery: lol
  • [10:15 SLT] SullyBaby Gomez: welcome dirk :-)
  • [10:15 SLT] Lexie Linden: scrolling back in case I missed comments
  • [10:15 SLT] Lexie Linden: ok : )
  • [10:15 SLT] Jezzie McCellan: the thing is that Mentors have always offered help to anybody. We were told to focus on new user areas, then told that those of us who prefer to focus on older residents and not at new user areas will not be supported. that we don't need a tag to do that. now we are being told that we should focus on older residents. I am sure you can see that this is all very confusing.
  • [10:16 SLT] Torben Trautman: for me it just sounded like: We have a great new thing and that´s all we concentrate on now
  • [10:16 SLT] Torben Trautman: but I already figured I understood that wrong
  • [10:16 SLT] Chaos Mohr: there are still a number of KB's that say go to Help Island and ask for help - as long as HIP exists there will always be those who seek answers there
  • [10:16 SLT] Lexie Linden: Actually no..we are not saying you should focus on older residents
  • [10:17 SLT] Lexie Linden: The idea is an extension of what you already do
  • [10:17 SLT] SullyBaby Gomez: heling those who need help i would like to think is what our focus is...
  • [10:17 SLT] Shadow Pidgeon: we should focus on helping
  • [10:17 SLT] Lexie Linden: And it is documentation of what you do that will benefit older users
  • [10:17 SLT] Kitty Beery: to make the older residents more self supporting i guess
  • [10:18 SLT] Lexie Linden: Volunteers can still help in the way they feel is best for their own preference
  • [10:18 SLT] Lexie Linden: But there are some volunteers who have asked for this type set up
  • [10:18 SLT] Lexie Linden: Everyone helps people in their own way. And thats good
  • [10:19 SLT] Lexie Linden: I understand your point
  • [10:19 SLT] Chaos Mohr: Change is always hard, heck I have been wearing this same suit for 6 months :P
  • [10:20 SLT] Lexie Linden: lol Chaos
  • [10:20 SLT] Neovo Geesink: Hello all
  • [10:20 SLT] Torben Trautman: hey Neovo
  • [10:20 SLT] Lexie Linden: Hi Neovo
  • [10:20 SLT] Shadow Pidgeon: hiya neovo
  • [10:20 SLT] Kitty Beery: i think these plans are great, but some things need attention now. The HI's are far from perfect and our coverage over there is bad.
  • [10:20 SLT] eva Nowicka: hi, neovo
  • [10:20 SLT] Kitty Beery: hey neovo
  • [10:21 SLT] Lexie Linden: We cannot really tell people where to volunteer. We can talk about "hot spots' and encourage participation
  • [10:21 SLT] Neovo Geesink: With the HUD Lum provided, it is allready a lot better, since we now can see where Mentors are needed.
  • [10:21 SLT] SullyBaby Gomez: one thing ive noticed at the HI's is that not all the new people, regardless of the amount of encouragment you give them, are they wanting/willing to read everything at those locations that will help them
  • [10:21 SLT] Kitty Beery: i agree, but maybe we should fill some islands first and open more when it's needed
  • [10:21 SLT] Lexie Linden: I agree Neovo..that HUD really helps
  • [10:21 SLT] Kitty Beery: say whe we hit 20 new residents, the second one opens
  • [10:22 SLT] Shadow Pidgeon: they need the basic info before they log in
  • [10:22 SLT] Neovo Geesink: I do use it allways when I go hopping HIs.
  • [10:22 SLT] Kitty Beery: nou we have 20 islands with each 4 residents.....
  • [10:22 SLT] Lexie Linden: Kitty the HI are load balanced so the new residents are distributed
  • [10:23 SLT] Kitty Beery: i know they are, but maybe it can be approved? Only an idea
  • [10:23 SLT] Lexie Linden: Blue would be the best one to talk about that though. Its his "area"
  • [10:24 SLT] Lexie Linden: He has office hours every week and is NUE focused so should be a good hour
  • [10:24 SLT] Lexie Linden: : ))
  • [10:24 SLT] Lexie Linden: I may even go to one soon
  • [10:24 SLT] Kitty Beery: yes just took a look
  • [10:24 SLT] Lexie Linden: lol
  • [10:24 SLT] Torben Trautman: hehe
  • [10:24 SLT] Kitty Beery: that is what i mentioned at the meeting
  • [10:25 SLT] Kitty Beery: 4 pm isn't an option for europeans......
  • [10:25 SLT] Shadow Pidgeon: send a note kitty.. tht one is even late for me :P
  • [10:25 SLT] Lexie Linden: ahhh
  • [10:25 SLT] Kitty Beery: it is in the middle of the night over here
  • [10:25 SLT] Kitty Beery: lol
  • [10:25 SLT] Lexie Linden: right that would be late
  • [10:25 SLT] Torben Trautman: nods true :(
  • [10:25 SLT] Kitty Beery: i had to rush my dinner to be able to visit this one
  • [10:25 SLT] Neovo Geesink: I am allso kinda late in here...
  • [10:25 SLT] Lexie Linden: Let me ask you this..Do you all think its not good that I told you info on an idea that doesnt have details yet?
  • [10:26 SLT] Kitty Beery: but i won't get up in the middle of the night ;-)
  • [10:26 SLT] Zai Lynch: yes
  • [10:26 SLT] Zai Lynch: no
  • [10:26 SLT] Zai Lynch: ^^
  • [10:26 SLT] Lexie Linden: lol
  • [10:26 SLT] Zai Lynch: is good
  • [10:26 SLT] Kitty Beery: no better to tell us the plans
  • [10:26 SLT] Shadow Pidgeon: lol
  • [10:26 SLT] Neovo Geesink: Yes, An idea with no detailed info, is a wild gues for us...
  • [10:26 SLT] Shadow Pidgeon: better to tell us what you know.. even if it isnt final
  • [10:26 SLT] Kitty Beery: maybe we all hoped to hear something for right now right here too......
  • [10:27 SLT] Lexie Linden: right Kitty..and I can understand that. Its been alot of waiting
  • [10:27 SLT] Chaos Mohr: it is always better to get input on proposed plans first Lexie, that way you get more perspectives and can adjust if neccessary
  • [10:27 SLT] Dirk Talamasca: I like it because it gives me an excuse to message you and force the details upon you.
  • [10:27 SLT] Lexie Linden: Thats my feeling too Chaos
  • [10:27 SLT] SullyBaby Gomez: I agree chaos
  • [10:27 SLT] Lexie Linden: lol
  • [10:27 SLT] Kitty Beery: lol dirk
  • [10:28 SLT] Lexie Linden: One minute sorry
  • [10:28 SLT] Jezzie McCellan: I feel it would have been more valuable to tell the mentors that they are wanted, needed and useful as Mentors. and hold the news of a prospective new feature for another day.
  • [10:28 SLT] Neovo Geesink: Ok.
  • [10:28 SLT] eva Nowicka: a bad thing would be that this idea would not bear fruit. it would cause confusion, as it is happening too often
  • [10:28 SLT] Lexie Linden: ok
  • [10:29 SLT] Lexie Linden: Ok what if this new idea was tried and failed?
  • [10:29 SLT] Lexie Linden: Isnt SL about evolving and trying new things?
  • [10:29 SLT] Kitty Beery: i guess nothing changes in that case.
  • [10:30 SLT] Kitty Beery: if it fails they keep asking us
  • [10:30 SLT] SullyBaby Gomez: then you try another aproach
  • [10:30 SLT] Dirk Talamasca: Easy, we all just pack our crap and go to Twinity
  • [10:30 SLT] Shadow Pidgeon: lol
  • [10:30 SLT] Lexie Linden: lol Dirk
  • [10:30 SLT] Dirk Talamasca: :D
  • [10:30 SLT] Chaos Mohr: if it fails, then there is more info to then make something that that will work
  • [10:30 SLT] Lexie Linden: exactly
  • [10:30 SLT] Shadow Pidgeon: its a project... they fly or fail
  • [10:30 SLT] Lexie Linden: If we dont try ..we wont know
  • [10:30 SLT] Chaos Mohr: as long as it doesn't involve raising my tier payments, I'm up for it ;)
  • [10:30 SLT] Dirk Talamasca: Shhh
  • [10:31 SLT] Neovo Geesink: We all can learn by falling down and standing up... I only worry about the # of Mentors that will keep active after a Failure...
  • [10:31 SLT] Lexie Linden: So its ok if not all want to participate because as Jezzie points out..volunteers are valuable and useful. And not just when we are trying new things. Always
  • [10:31 SLT] Chaos Mohr: Doc!!
  • [10:31 SLT] Jezzie McCellan: don't forget wanted
  • [10:31 SLT] Shadow Pidgeon: hiya doc
  • [10:31 SLT] SullyBaby Gomez: welcome doc :-)
  • [10:31 SLT] Jezzie McCellan: *GIGGLES* :)Lexie Linden 22:21, 3 February 2009 (UTC)
  • [10:32 SLT] Doctor Gascoigne: man tping is borked
  • [10:32 SLT] Jezzie McCellan: hi Doc
  • [10:32 SLT] Kitty Beery: all this does make me wonder why we did the greeter test. Nothing is done with that yet........
  • [10:32 SLT] Lexie Linden: I do not think volunteers give up easy. If they did..they wouldnt be able to help half the people they do
  • [10:32 SLT] Torben Trautman: hey doc
  • [10:32 SLT] Doctor Gascoigne: hey!
  • [10:32 SLT] Doctor Gascoigne: guys
  • [10:32 SLT] Lexie Linden: Hi Doc
  • [10:32 SLT] Kitty Beery: hey doc
  • [10:32 SLT] Shadow Pidgeon: id still like to see new mentors tested when it does open up
  • [10:32 SLT] Kitty Beery: yes me too shadow
  • [10:32 SLT] Kitty Beery: in some way.....
  • [10:32 SLT] eva Nowicka: insecurity*
  • [10:33 SLT] Lexie Linden: Kitty that test was part of the Greeter plan. I think someof the questions will be good ones to answer with the new idea even
  • [10:33 SLT] Lexie Linden: Some is common "SL" sense
  • [10:33 SLT] Kitty Beery: yes and no. One of the things that came out is walkthroughs help. Why not place those at the HI's......
  • [10:34 SLT] Chaos Mohr: where can we buy that Lexie and how much does it cost, this common sense? ;)
  • [10:34 SLT] Lexie Linden: lol
  • [10:34 SLT] Dirk Talamasca: So stop whining, Doc with your Fisher-Price computer
  • [10:34 SLT] Doctor Gascoigne: I am at work its even worse
  • [10:34 SLT] Doctor Gascoigne: uncle ducky
  • [10:34 SLT] Jezzie McCellan: If I have one suggestion for you Lexie, it would be to communicate more frequently in the blog and in notices with the Mentors. Even if it's just to say, keep up the work. some good old fashioned cheerleading (without the phrase Mentors Rock).
  • [10:35 SLT] Lexie Linden: lol whats wrong with the phrase Mentors Rock
  • [10:35 SLT] Shadow Pidgeon: i agree jez
  • [10:35 SLT] Jezzie McCellan: hehe
  • [10:35 SLT] Lexie Linden: And yes I agree too
  • [10:35 SLT] Lexie Linden: Mentors do rock
  • [10:35 SLT] Jezzie McCellan: it's repetative
  • [10:35 SLT] Lexie Linden: lol
  • [10:35 SLT] eva Nowicka: and other thing: i think it's interesting for the entire group of mentors know the content of yours office hours. can not you put them on the wiki like other Lindens?
  • [10:35 SLT] SullyBaby Gomez: or you could try my method of old school cheerleading "do your job or else..."
  • [10:35 SLT] Doctor Gascoigne: oh yea I want dirk calling my computer a toy on the wiki
  • [10:35 SLT] Jezzie McCellan: hehe Sully
  • [10:35 SLT] Kitty Beery: and if your happy with the mentors, double our mentor allowance. Let me see, 200% of nothing makes....?
  • [10:35 SLT] Lexie Linden: I didnt think all Lindens posted office hours but likely I can yes
  • [10:35 SLT] Doctor Gascoigne: please add that
  • [10:35 SLT] Kitty Beery: ;-)
  • [10:36 SLT] Lexie Linden: hehe Sully
  • [10:36 SLT] Torben Trautman: a transcript would be awesome
  • [10:36 SLT] Jezzie McCellan: your pc is a toy
  • [10:36 SLT] Doctor Gascoigne: its not a toy its a mess
  • [10:36 SLT] Kitty Beery: lol doc
  • [10:36 SLT] Doctor Gascoigne: thank you vista
  • [10:36 SLT] Dirk Talamasca: I will edit your page to reflect this, Doc
  • [10:36 SLT] Neovo Geesink: I can setup a Panel that gives out the Link to that Wiki Page, so Mentors can click it, and then can visit that Page.
  • [10:37 SLT] Lexie Linden: sounds good Neovo
  • [10:37 SLT] Doctor Gascoigne: thank you dirk and I need coffee two creams
  • [10:37 SLT] Lexie Linden: What other things do you all want to talk about
  • [10:37 SLT] Neovo Geesink: But, Where do you like it to be standing? At SLVEC Central, or in the Vteam Kiosk?
  • [10:37 SLT] Lexie Linden: Maybe VTeam kiosk
  • [10:37 SLT] Lexie Linden: Lexie kiosk?
  • [10:37 SLT] Doctor Gascoigne: I am in a listening phase
  • [10:37 SLT] Lexie Linden: lol
  • [10:37 SLT] Torben Trautman: hehehe
  • [10:37 SLT] Neovo Geesink: Ok. When I get the Link, I will create it this evening.
  • [10:37 SLT] Jezzie McCellan: since there is only the one of you now, will you be having more office hours
  • [10:38 SLT] Lexie Linden: Yes I think I should Jezzie
  • [10:38 SLT] Lexie Linden: Maybe one on Friday also
  • [10:38 SLT] Lexie Linden: One in afternoon since I have a morning one already
  • [10:38 SLT] Kitty Beery: oh great, make that one around 11 am please ;-)
  • [10:38 SLT] Kitty Beery: shoot
  • [10:38 SLT] Lexie Linden: well hmmm
  • [10:38 SLT] Kitty Beery: lol
  • [10:38 SLT] Lexie Linden: lol
  • [10:39 SLT] Lexie Linden: If I do afternoon those who miss mornings have a chance too
  • [10:39 SLT] Kitty Beery: this one is a bit early
  • [10:39 SLT] Kitty Beery: i can make it, but i have to hurry
  • [10:39 SLT] Doctor Gascoigne: Mia is staying but is also working concierge
  • [10:39 SLT] Lexie Linden: Mia is still around and will do some VTeam stuff
  • [10:39 SLT] Doctor Gascoigne: it is in meeting notes
  • [10:39 SLT] Lexie Linden: Just as I do some international..Mia will do other things
  • [10:39 SLT] Zai Lynch: yeah i read that. but i figured it sounded differently in here
  • [10:40 SLT] Lexie Linden: I was just teasing..its not really just me. Mia is still around : ))
  • [10:40 SLT] Zai Lynch: ok ^^
  • [10:40 SLT] Lexie Linden: On Mondays I will check the box for mentor event series and post to blog
  • [10:40 SLT] Lexie Linden: Mia was going to take over the SLVI stuff
  • [10:41 SLT] Lexie Linden: hmm
  • [10:41 SLT] Dirk Talamasca: What if we build our own knowledgebase and see which one works better?
  • [10:41 SLT] Dirk Talamasca: :D
  • [10:42 SLT] Jezzie McCellan: great idea Dirk
  • [10:42 SLT] Zai Lynch: we got one. it's called "Help Portal" ^^
  • [10:42 SLT] Lexie Linden: I think if there are alot of helpful answers going on it could be that the KB will pick up some of those
  • [10:42 SLT] Kitty Beery: good idea dirk, can you translate it in dutch too than?
  • [10:42 SLT] Lexie Linden: hehe true Zai
  • [10:43 SLT] Dirk Talamasca: Of course
  • [10:43 SLT] Lexie Linden: Wiki is great just hard to navigate if you get off the page you were on
  • [10:43 SLT] Shadow Pidgeon: and romainian??
  • [10:43 SLT] Neovo Geesink: Are you Dutch Dirk?? I did not know that!
  • [10:43 SLT] Doctor Gascoigne: that explains a lot LOL
  • [10:44 SLT] Lexie Linden: I think one of the best things you all do is when you come together if the HI or other area is flooded with people
  • [10:44 SLT] Lexie Linden: That kind of self organizing is really good
  • [10:44 SLT] Shadow Pidgeon: i do wish we had some warning before we get flooded like this past weekend
  • [10:45 SLT] Doctor Gascoigne: the canadian sex geese
  • [10:45 SLT] Lexie Linden: oh the Canadian show?
  • [10:45 SLT] Neovo Geesink: Just like that Rush we had a few Months ago...
  • [10:45 SLT] Doctor Gascoigne: they fly in for te winter
  • [10:45 SLT] Shadow Pidgeon: the romanian
  • [10:45 SLT] SullyBaby Gomez: a few days ago it was a hoard of romanians
  • [10:45 SLT] Dirk Talamasca: You do if you stick your head outside of SL and read about Virtual Worlds
  • [10:46 SLT] Lexie Linden: If we knew it would be helpful. But we dont always know its coming
  • [10:46 SLT] Dirk Talamasca: I have to look into Romanian but I can get Turkish Translations done
  • [10:46 SLT] Lexie Linden: Was that just the weekend or are you still seeing soem that happening
  • [10:47 SLT] Lexie Linden: some*
  • [10:47 SLT] Lexie Linden: The Romanians
  • [10:47 SLT] Neovo Geesink: Just keep an eye on the StatusPanels here, and Lums HUD... A Sunnen Increase is clearly a reason to start hopping HIs. I wonder why with so much Mentors are still many HIs unmentored...
  • [10:47 SLT] Doctor Gascoigne: romany is a great language
  • [10:47 SLT] Shadow Pidgeon: its a trickle now and some are still in world of course
  • [10:48 SLT] Lexie Linden: I think usually Mentors do go over when they see the influx happening
  • [10:48 SLT] Shadow Pidgeon: i was lucky.. i had a new user who was fluent in english and very happy to help
  • [10:48 SLT] Lexie Linden: But not all like to help on HI either
  • [10:48 SLT] Neovo Geesink: Ok.
  • [10:48 SLT] Lexie Linden: oh thats good Shadow
  • [10:48 SLT] Lexie Linden: Nice when they start helping so soon after arriving
  • [10:48 SLT] Kitty Beery: i do like to help,but i don't go when romanian is asked ;-)
  • [10:48 SLT] Lexie Linden: : ))
  • [10:49 SLT] Dirk Talamasca: That is why no one likes hanging on the HIs because they are doing grunt work instead of mentoring
  • [10:49 SLT] Lexie Linden: He would be glad to hear your thoughts for sure
  • [10:49 SLT] Neovo Geesink: Well, As I never experienced it, The Inbuild tutorial in the Viewer, Does that one not opens automatically upon first arrival at an HI?
  • [10:49 SLT] Kitty Beery: ;-)
  • [10:49 SLT] Doctor Gascoigne: I don't mind greeting but I like a diverse thing like HIP the Welcome areas
  • [10:50 SLT] Dirk Talamasca: That tutorial sucks and SUCKS HARD
  • [10:50 SLT] SullyBaby Gomez: ahern comes to mind...
  • [10:50 SLT] Torben Trautman: Neovo: Click on Help -> Tutorial
  • [10:50 SLT] Torben Trautman: then you see it
  • [10:50 SLT] Neovo Geesink: I captured all 9 page, and put them in the MediaPanel, so A[pprentices can be instructed on what the New residents will see.
  • [10:50 SLT] Lexie Linden: The NUE is still being looked at
  • [10:50 SLT] Neovo Geesink: Yes, I know that tutorial Torben...
  • [10:51 SLT] Doctor Gascoigne: its great for recruiting
  • [10:51 SLT] Doctor Gascoigne: out there are mentors waiting to be picked
  • [10:51 SLT] Lexie Linden: HI?
  • [10:51 SLT] Doctor Gascoigne: oh yea
  • [10:51 SLT] Doctor Gascoigne: I have one from the british sex influx
  • [10:51 SLT] Doctor Gascoigne: she is mentor material
  • [10:51 SLT] SullyBaby Gomez: lol
  • [10:51 SLT] Kitty Beery: i started at the old type OI, like OIP now. I thought that was great......
  • [10:51 SLT] Lexie Linden: lol
  • [10:52 SLT] Dirk Talamasca: and she obviously likes sex so BONUS!
  • [10:52 SLT] Neovo Geesink: So was I in 2006...
  • [10:52 SLT] Lexie Linden: I like the old OI style too
  • [10:52 SLT] Doctor Gascoigne: she was being abused by another avie and I rescued her
  • [10:52 SLT] Doctor Gascoigne: she is learning to build this month
  • [10:52 SLT] Kitty Beery: it was better then what we have now i think
  • [10:52 SLT] Kitty Beery: i tell blue to copy OIP ;-)
  • [10:52 SLT] Kitty Beery: lol
  • [10:52 SLT] Shadow Pidgeon: or violet
  • [10:52 SLT] Doctor Gascoigne: she came 11/15/2008
  • [10:52 SLT] Kitty Beery: yes violet is good too
  • [10:52 SLT] Doctor Gascoigne: and is still here now thats retention
  • [10:53 SLT] Lexie Linden: or..it varies?
  • [10:53 SLT] Doctor Gascoigne: I think they could be consolidated
  • [10:53 SLT] Doctor Gascoigne: too many too small the groups
  • [10:53 SLT] Kitty Beery: the HI's need mentors, people get lost over there....
  • [10:53 SLT] Doctor Gascoigne: they would do well to be consolidated and talk to each other like on HIP
  • [10:53 SLT] Shadow Pidgeon: if they look at the tutorial they go right into edit
  • [10:53 SLT] Kitty Beery: that's why i prefer the old type
  • [10:53 SLT] Shadow Pidgeon: they only thing they want help with is getting of the island
  • [10:53 SLT] Lexie Linden: I think many go into edit/appearance no matter where they are first
  • [10:54 SLT] Neovo Geesink: The more liniar setup as OIP is now, and the MD Style, does more of a job I think...
  • [10:54 SLT] SullyBaby Gomez: MDStyle worked... you had to walk down the hallway and figure your way out
  • [10:54 SLT] Lexie Linden: Do you think you help people get to where they want to go from HI or do they mostly click one of those LM/exit signs?
  • [10:54 SLT] Shadow Pidgeon: granted.. they are getting involved, but they dont need us for that
  • [10:55 SLT] Lexie Linden: ahh
  • [10:55 SLT] Kitty Beery: they are not reading the signs
  • [10:55 SLT] Shadow Pidgeon: i always send them to an enter sign
  • [10:55 SLT] Lexie Linden: Thats an old common problem
  • [10:55 SLT] Neovo Geesink: I even has made a Text-Gesture for that... Just like a Tape Recorder.....
  • [10:55 SLT] Doctor Gascoigne: you help with the best intentions it is all you can do
  • [10:55 SLT] Lexie Linden: They dont see them or dont know to click
  • [10:55 SLT] Neovo Geesink: When you are totally confident in using your Avatar, and the Basic Skills of Second Life, You are free to leave this Island.
  • [10:56 SLT] Neovo Geesink: To leave this Island, click any of the Sighns that has a small green icon on top of them.
  • [10:56 SLT] Neovo Geesink: Click Keep in the blue popup which arrises in the top right corner of your Screen.
  • [10:56 SLT] Neovo Geesink: In the popup that then opens, Click the Teleport button to actually teleport to the new place.
  • [10:56 SLT] Lexie Linden: Right Doc
  • [10:56 SLT] SullyBaby Gomez: that also goes back to what ive said before... most of the new people want to leave as soon as they get there or shortly thereafter, they dont want to read the signs
  • [10:56 SLT] Lexie Linden: good points Dirks
  • [10:56 SLT] Lexie Linden: Dirk*
  • [10:57 SLT] Dirk Talamasca: That same tutorial should also be on the web so you can click back and forth for instructions
  • [10:57 SLT] Kitty Beery: if it works, they don't read the tos or cs either.....
  • [10:57 SLT] Shadow Pidgeon: thats a much better idea dirk
  • [10:57 SLT] Kitty Beery: they just click ok
  • [10:57 SLT] Dirk Talamasca: And it should NOT be in the support portal but in its own directory or another server
  • [10:57 SLT] Dirk Talamasca: Because when the support portal goes down, so too will the tutorial
  • [10:58 SLT] Torben Trautman: I´d be there moreoften if the was a big dance ball in the center and a music stream
  • [10:58 SLT] Lexie Linden: Do any of you stay at Hubs or WAs other than Shadow?
  • [10:58 SLT] Shadow Pidgeon: its dead quiet... thats not very friendly either
  • [10:58 SLT] Neovo Geesink: I think the Vastnes of the Hub and Spoke Model, and the way that indeed all residents want to get off as soon they're materialised...
  • [10:58 SLT] Kitty Beery: i think it is because the HI's dont have much to offer lexie. Again, the old OI was more attractive to residents and mentors
  • [10:58 SLT] Doctor Gascoigne: I do
  • [10:58 SLT] Doctor Gascoigne: sully does
  • [10:58 SLT] Doctor Gascoigne: great idea dirk
  • [10:59 SLT] Kitty Beery: i did in the greeter test lexie, but a WA isn't my style
  • [10:59 SLT] SullyBaby Gomez: yes, i do
  • [10:59 SLT] Kitty Beery: i can't stand the constant gestures over there.....
  • [10:59 SLT] Doctor Gascoigne: I think all mentors need to learn a "hostile" "busy" area
  • [10:59 SLT] Lexie Linden: It doesnt seem like many like to volunteer at the WA's for those reasons
  • [10:59 SLT] Lexie Linden: It takes some stamina lol
  • [10:59 SLT] Shadow Pidgeon: i wish they could be deactivated.. they really do make a mess of conversation
  • [10:59 SLT] Kitty Beery: and a very long mute list, lol
  • [10:59 SLT] Dirk Talamasca: Just have them attend Jack Lindens office hours
  • [10:59 SLT] Lexie Linden: And maybe just isnt the style of helping many want to take on
  • [11:00 SLT] Lexie Linden: I like that idea
  • [11:00 SLT] Neovo Geesink: Regularly, I do visit Waterhead and Korea1... Allways crowded till LAG....
  • [11:00 SLT] Doctor Gascoigne: many mentors work it its just not main stream
  • [11:00 SLT] Lexie Linden: exactly Doc
  • [11:00 SLT] Doctor Gascoigne: some of us like the hustle and flow
  • [11:01 SLT] Lexie Linden: So its good to have a variety of ways to help
  • [11:01 SLT] Lexie Linden: : ))
  • [11:01 SLT] Shadow Pidgeon: i think there is a lot to be gained by having the older residents in the WA
  • [11:01 SLT] Jezzie McCellan: we also have Info Hubs, where all residents can go for help from Mentors
  • [11:01 SLT] Shadow Pidgeon: not all of them.. but we cant pick and choose
  • [11:01 SLT] Lexie Linden: Yes hubs are good for that
  • [11:01 SLT] Dirk Talamasca: I like that one too.. However then we have to address the free accounts that will be made and enter with a full inventory full of griefer gear because their alt has equpped them
  • [11:02 SLT] Kitty Beery: that happens in HI's too
  • [11:02 SLT] Neovo Geesink: Isnt that be controllable?? Sortig AVs on Inventory contents, albeit in the # of Objects?
  • [11:02 SLT] Kitty Beery: no neovo, i won't get in than ;-))
  • [11:03 SLT] Lexie Linden: Thanks for coming today : ) I appreciate your feedback and that you hang in there when it gets difficult or confusing ㋡
  • [11:03 SLT] Shadow Pidgeon: thanks lexie =)
  • [11:03 SLT] Neovo Geesink: That can be excused.... We can go into Help Island Are we?
  • [11:03 SLT] Lexie Linden: lol
  • [11:03 SLT] Kitty Beery: thank you lexie
  • [11:03 SLT] Kitty Beery: lol
  • [11:03 SLT] Torben Trautman: hehehe
  • [11:03 SLT] Zai Lynch: ^^
  • [11:03 SLT] Jezzie McCellan: *GIGGLES* :)
  • [11:03 SLT] Doctor Gascoigne: we are effective
  • [11:03 SLT] Shadow Pidgeon: heheheheh
  • [11:03 SLT] Dirk Talamasca: I want to see Captcha on logins, always.. None of this remember my password stuff.. It is unsafe and especially so when there are things of value you need to protect inworld as well as your RL banking info
  • [11:04 SLT] Lexie Linden: I need to go and I will post the office hour transcript on wiki later today
  • [11:04 SLT] Lexie Linden: See you all soon : ))


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