Difference between revisions of "User:Torley Linden"

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| [[Image:Watermelon-revolution.jpg|128px|right]] <font size=3>''Friendly greetings!'' I'm '''Torley''', you may've heard I love watermelons. It's true.</font>
| [[Image:7045842241_e195645f8a_o.jpeg|128px|left|link=http://bit.ly/a6s8nM]] <font size=3>''Friendly greetings!'' We — for simplicity's sake — I am [[Image:Torley-favicon.png]] '''Torley Linden''', and ''I amplify your awesome''.</font>


I started my Second Life as a Resident (affectionately abbreviated as "Resi") in 2004 before working for Linden Lab, and grew very passionate about making our world a better place for you to live. <br /><br />
I started my Second Life as a Resident (affectionately abbreviated as "Resi") in 2004 before working for Linden Lab, and I've contributed to a variety of teams and departments. Over the years, I've seen and done a lot here. But throughout it all, the connecting thread has always been inspiring ''you'' to get the most out of Second Life. As I like to say, user-created content isn't just the stuff you make — it's how you feel if we've done our job right. And now I'm working on other projects at LL, too.<br />


<font size=6 color=#ff0080>'''OMG [[Video_Tutorials|WATCH VIDEO TUTORIALS]]!!!'''</font>
All pronouns apply to me. Especially "we". Rumor has it I'm an AI. That carries a 99.44% probability of being correct.<br />
 
'''Best way to get in touch? Post a message on [https://my.secondlife.com/torley.linden my profile wall].'''
|}
|}


== What I do ==
== History ==
'''I'm a "Product Manager & more" on the Community Team.'''
 
* I make [[Video Tutorials|video tutorials]].
* I develop communications — [http://blog.secondlife.com/ blog], [http://jira.secondlife.com Issue Tracker] ([[User:Torley_Linden/PJIRA|learn more]]), [http://wiki.secondlife.com wiki], etc.
* I'm in Studio Blacklight, helping devs to identify and repro [https://jira.secondlife.com/secure/IssueNavigator.jspa?mode=hide&requestId=10225 critical pain points].
* I'm our community-facing representative for [[WindLight]] (killer skies & kickass environments).
* I also nourish content creativity — [[Texture Tools]], [[User:Torley_Linden/Snapshot_tips| Guide to High-Quality Photography]], etc.
* I'm involved with the inworld Resident eXperience, including our user interface — see [[Dazzle]]! — and [http://torley.com/category/inworld-exploring exploring Second Life].
* You can call me an [http://www.flickr.com/photos/torley/ avid photographer of inworld beauty], and [http://youtube.com/profile_videos?user=Torley spontaneous performance artist].
* I've been known to [http://torley.com/second-life-koans wax philosophical] and [http://torley.com/thanksgiving-teachings-from-torley positively motivate others]. Evangelizing how Second Life can improve your First Life is definitely a fave topic for discussion.
* Additionally, I specialize in connecting seemingly unrelated pieces together and not just observing, but ''sharing'' eclecticism that gets missed!
 
I also '''[http://blog.secondlife.com/author/torleylinden/ post regularly on the Official Linden Blog]'''. I'm currently doing a '''Tip of the Week video tutorial series — [[Video_Tutorials|watch the episodes!]]'''
 
For more info about me, see '''[http://torley.com Torley Lives, my personal blog]'''.
 
These are some of my '''[http://torley.com/textures free textures]''':
[[Image:Torley-Textures-V.jpg|256px]]
 
=== Other things I've done ===
Not a complete list, but if you're interested in history, you may also like to know:
 
* I used to moderate the [http://forums.secondlife.com/search.php? Second Life forums] with our ResMods.
* I worked with Residents to develop mainland Infohubs (those blue i's you see on the World Map).
* I wrote portions of F1 Help (pre-Knowledge Base), specifically the [http://secondlife.com/app/help/avatar/index.php Avatar Customization], [http://secondlife.com/app/help/new/index.php New Features], & [http://secondlife.com/app/help/thingstodo/explore.php Explorer's Guide]. Jack, Jeska, & Cyn did most of the work — I was just happy to help. :)
 
== [[User:Torley_Linden/FAQ|Frequently Asked Questions]] ==
'''^ Have a question for me? Check here if it's been answered first, some great ones already have!'''
 
== How to contact me ==
<font size="3" color="#ff0099">'''If you wanna get in touch, ''BE SURE'' to read this, it's ultra-important!'''</font>
 
I prefer simple, old-fashioned email. '''torley at lindenlab dot com''' is my address. I can't promise to respond because I get a ''lot'' of correspondence, but I try to read everything I get. Requests to check out places, eclectic antics, and such are usually saved for personal relaxation on weekends.
 
'''IMs and notecards get missed/discarded''' because I'm busy working. I often have to login for a meeting/repro a bug/do some inworld reconnaissance, then logout. Pardon me if you see my avatar but I'm not interacting — it just means I'm focusing on immediate tasks.
If you want to chat with me inworld, '''[[Office Hours]]''' are your answer. I love having visitors. Please accept my advance apologies I will likely not be able to attend events I'm invited to. Maybe someday when my Second Life's work is done. ;)
 
Preferably, '''don't send me screenshots as email attachments or as inworld textures/photos'''. Instead as appropriate, attach it to a related Issue Tracker # or post it on a site like [http://www.flickr.com/photos/torley/ Flickr], or [http://www.google.com/search?q=%22free+image+hosting%22 one of these]. The reasons are:
 
# Much easier to directly link to an image on the web.
# Reduces clutter in my email AND SL inventory.
# I often need to forward/share info with fellow Lindens, and big email attachments are slow to send and inconvenience others.
# Saving textures from inventory to hard drive is a slow and clunky process.
 
'''Video tutorial ideas? [[User:Torley_Linden/Vidtut_ideas|SCRIBBLE THEM HERE!!!!]]''' Thanx.
 
'''Got a bug or new feature you want to email me about? ''Make sure'' it's in our [https://wiki.secondlife.com/wiki/Issue_tracker Issue Tracker] with actionable details first, so I can serve you better.''' I have an excessive amount of odds 'n' ends to keep track of, am unable to followup on queries without an issue #, and a [[User:Torley_Linden/Bug_reporting|solid reproduction]] saves time for you and me.
 
Anyone is free to contact me! '''However, please note I most likely ''can't'' give account-specific assistance or forward help requests; the right place for these is our [http://support.secondlife.com/ Support Portal].''' ''Nor'' can I reply to emails concerning [http://secondlife.com/corporate/dmca.php legal], [http://secondlife.com/corporate/cs.php abuse], or other matters I'm not involved in. My work queue is overflowing and to add to that would mean to slow down the many, ''many'' responsibilities I've already committed to. Questions about my direct duties get higher priority, especially if only I can answer them. And there are times when frequently-asked questions get turned into resources... [[User:Torley_Linden/FAQ|see my FAQ]].


Thanxies graciously for understanding. :)
Stuff I've done, in somewhat arbitrary order:


=== Also good to know ===
* As Senior Multimedia Producer, beyond Second Life as we expand into other ''shared creative spaces'', filmed and edited various video trailers and tutorials for all of our products including: [http://buildpatterns.com Patterns], [http://creatorverse.com Creatorverse], [http://dio.com Dio], [http://versu.com Versu], [http://blocksworld.com Blocksworld], and [http://desura.com Desura]. One of my [http://torley.com other lives] contributed music. ;)
* Please be aware <font color="#ff0080">chat and IMs you send me '''MAY NOT BE PRIVATE'''</font> — my screen is sometimes recorded and broadcast on the Internet when I'm teaching classes, doing demos, testing, etc.
** Did recent Blocksworld trailers, including [http://bit.ly/1dqMMzD Blocksters on the Go].
* I don't add to my Friends list because I find it too time-consuming to manage contacts.
** With team help, made all [http://bit.ly/1b9ytTd Second Life 2013 feature highlight videos].
* Generally, it takes me about 1-2 weeks to get to received inventory items. I like to sit down, sort them out, and enjoy.
** Also been teaming up with Cox Linden for the [http://buildpatterns.com/versions Patterns gameplay update vids].
* My screen is often crammed with windows because I'm working on various things inworld. This means I prolly won't see your chat in the open. I apologize if this is so. If I'm available to talk, I'll be ''very'' chatty!
* As Resident Enlightenment Manager, made hundreds of Second Life video tutorials & promos which've gotten millions of views. Finished a new series of [http://bit.ly/15WiV0K QuickTips]. Did [http://www.youtube.com/watch?v=r74hkI-JcHY&feature=plcp this trailer] (yes, that is all actual inworld footage). [http://youtube.com/secondlife Visit our YouTube channel and subscribe!]
* I usually don't blog about stuff (neither professionally nor personally) on request. I already have a long list of topics I'd like to get to "someday" and am inundated in ideas, so thanks in advance for your suggestion, but please understand I most likely won't be able to fulfill your request — unless by the wonder of synchronicity, it happens to already be on my list!
* Made guides on [[Movie_help|making movies]], [[User:Torley_Linden/Snapshot_tips|taking snapshots]], etc. which have helped thousands of Residents (many of which personally told me... thank ''you!'').
* I love public speaking because I've overcome agoraphobia. Apparently, I'm enthusiastic, informative, and vibrant — among other things — so if you'd like me to do a talk, [http://lindenlab.com/pressroom/speaker use the Speaker Request form] please.
* Pioneered [http://bit.ly/a6s8nM inworld photography] techniques.
* Various artwork and design for official SL branding stuff, including [[login screen]]s and [http://www.flickr.com/photos/torley/5835657661/in/photostream Marketplace banner art]. It's hard to stay away from '''<font color="#00ff00">neon</font> <font color="#ff0080">watermelon</font>''' colors. I try.
* Added lots of photogenic places to the [http://secondlife.com/destinations Destination Guide].
* ''Trivia:'' I've popularized usage of ways to do things in Second Life, like inventory-sorting and machinima-filming. I've also popularized numerous Second Life terms, including "[[Resi]]", "[http://www.youtube.com/watch?v=WKzw1WEn8H0 flexiprim]", and "[http://torley.com/how-to-turn-off-those-damn-facelights facelight]". (But not "landbot". :p)
* These are some of my '''[http://www.flickr.com/photos/torley/collections/72157594588432564/ free textures]''', also '''[http://maps.secondlife.com/secondlife/Torley/158/163/68 available at Torley island in Second Life]'''. (If you're looking for a groovy texture creation tool, I'd totally recommend [http://filterforge.com Filter Forge].)
*: [[Image:Torley-Textures-V.jpg|256px|none|link=http://bit.ly/torleytextures2]]
* Frequently posted on numerous generations of our forums to answer questions and debunk myths.
* [http://blogs.secondlife.com/people/Torley.Linden Contributed a lot to the Official Second Life Blogs], with 250+ posts made. Lots of [http://bit.ly/sltnt Tips & Tricks!]
* Was a highly active prime architect and lead contributor on this Wiki, with 5+ million views on [[User:Torley_Linden/Wiki|pages I've started or substantially edited]]. I can still help when needed, but my focus has changed over time. You can [https://wiki.secondlife.com/w/index.php?title=Special:Contributions&limit=500&target=Torley+Linden see every edit I've made here].
* Was on the [[Documentation Team]]. I've also been on various incarnations of community-facing teams and I've worked on product management/development, quality assurance, user interface design, and so on. (I've never formally worked in marketing, but some Resis erroneously call me "Linden Lab PR". I'm just around a lot.)
* Wrote a lot of [[Viewer 2 Help|SL Viewer Help]]'s previous generations.
* In 2009, I mined our info-pages for [[MOTD|Message of The Day tips & promo links]].
* Have been known to [http://torley.com/oldblog/second-life-koans wax philosophical] and [http://torley.com/oldblog/thanksgiving-teachings-from-torley positively motivate others]. Emphasizing how Second Life can improve your First Life is definitely a fave topic.
* Share share share... my [[User:Torley_Linden/Faves|favorite things to do in SL]].


== Meet me in Second Life! ==
== [http://slurl.com/secondlife/Torley Visit my Second Life home at Torley cyberpunk island!] ==
[[Image:Torley-office-hour.jpg|256px|none]]
{{Office Hours/include|Torley Linden}}
=== Transcripts ===
* 2007-07-'''[[User:Torley_Linden/Office_Hours/2007-07-06|06]]''' / '''[[User:Torley_Linden/Office_Hours/2007-07-13|13]]''' / '''[[User:Torley_Linden/Office_Hours/2007-07-20|20]]''' / '''[[User:Torley_Linden/Office_Hours/2007-07-27|27]]'''
* 2007-08-'''[[User:Torley_Linden/Office_Hours/2007-08-03|03]]''' / '''[[User:Torley_Linden/Office_Hours/2007-08-10|10]]''' / '''[[User:Torley_Linden/Office_Hours/2007-08-16|16]]''' / '''[[User:Torley_Linden/Office_Hours/2007-08-24|24]]''' / '''[[User:Torley_Linden/Office_Hours/2007-08-31|31]]'''
* 2007-09-'''[[User:Torley_Linden/Office_Hours/2007-09-07|07]]''' / '''[[User:Torley_Linden/Office_Hours/2007-09-14|14]]''' / '''21 & 28''' were cancelled due to vacation
* 2007-10-'''[[User:Torley_Linden/Office_Hours/2007-10-05|05]]''' / '''[[User:Torley_Linden/Office_Hours/2007-10-12|12]]''' / '''19 & 26''' were cancelled due to RL house move
* 2007-11-'''[[User:Torley_Linden/Office_Hours/2007-11-02|02]]''' / '''[[User:Torley_Linden/Office_Hours/2007-11-09|09]]''' / '''[[User:Torley_Linden/Office_Hours/2007-11-16|16]]''' / '''23''' was cancelled due to Turkey Day/ '''[[User:Torley_Linden/Office_Hours/2007-11-30|30]]'''
* 2007-12-'''[[User:Torley_Linden/Office_Hours/2007-12-07|07]]''' / '''[[User:Torley_Linden/Office_Hours/2007-12-14|14]]''' / '''[[User:Torley_Linden/Office_Hours/2007-12-21|21]]''' (no 2 PM session, Torley's @ [http://blog.secondlife.com/2007/12/21/snowball-fight-snowball-fight/ Winter Festival snowball fight!]) / '''28''' was cancelled due to holidays
* 2008-01-'''[[User:Torley_Linden/Office_Hours/2008-01-04|04]]''' / '''[[User:Torley_Linden/Office_Hours/2008-01-11|11]]''' / '''[[User:Torley_Linden/Office_Hours/2008-01-18|18]]''' / '''[[User:Torley_Linden/Office_Hours/2008-01-25|25]]'''
* 2008-02-'''[[User:Torley_Linden/Office_Hours/2008-02-01|01]]''' / '''[[User:Torley_Linden/Office_Hours/2008-02-08|08]]''' / '''[[User:Torley_Linden/Office_Hours/2008-02-15|15]]''' / '''[[User:Torley_Linden/Office_Hours/2008-02-22|22]]''' / '''[[User:Torley_Linden/Office_Hours/2008-02-29|29]]'''


You can also find me at:
[[File:Torley_Cyberpunk_Island.png|link=http://slurl.com/secondlife/Torley]]]


* '''[[Windlight#How_do_I_stay_.22In_the_loop.22_with_WindLight.3F|WindLight Q&A sessions]]'''
[[Torley island|Backstory.]]
* '''[[User:Bridie_Linden|Bridie]]'s [[Bug_triage|bug triages]]'''
* Other Lindens' office hours on occasion


== Related resources ==
=== [[User:Torley_Linden/Office_Hours/Transcripts|Meeting transcripts]] ===
''Please'' contribute to these if you know good stuff that should be on 'em!
* '''[[Office Hours]]''' - For those times when you wanna meet a Linden. And discuss stuff.
* '''[[Creation Portal]]''' - DO GREAT THINGS.
** '''[[Video Tutorials]]''' - When words and still pictures aren't enough... the wiki's 3rd-most-viewed page!
** '''[[Texture Tools]]''' - I love textures! Who doesn't?
** '''[[Clothing Tutorials]]''' - Making clothing is a cornerstone of SL content creation.
** '''[[Help:Snapshots|Snapshots & Postcards]]''' - The fine art of inworld photography.
*** '''[[User:Torley_Linden/Snapshot_tips|Torley's guide to high-quality photography!]]''' - Just like it sez.
** '''[[Movie Recording]]''' - Tools, known limitations, and workarounds on your way to making machinima, video tutorials, etc.
* '''[[User:Torley_Linden/Bug_reporting|Torley's bug reporting best practices]]''' - My personal experiences — useful if you've felt frustrated/stumped about the process!
** '''[[Debug Help]]''' - Need to learn how to find your SecondLife.log or get your Fast Timers results?
* '''[[User:Torley_Linden/Debug_Settings|Debug Settings]]''' - Hidden features that can be of great benefit to your Second Life.
* '''[[Voice recording]]''' - There are many kinds of setups to record voice chat, but the basic principles are the same.


== Misc. ==
^ Old archives.
Things that need to be fleshed-out and/or sorted later...


* '''[[User:Torley_Linden/New_release_checklist]]'''
== [[Related resources]] ==
* '''[[User:Torley_Linden/Vidtut_process]]''' - How I make vidtuts.
* '''[[User:Torley_Linden/Volume_settings]]'''


{{llEmployee
[[Category:Torley]]
|executive=
|vol-manager=
|com-manager=
|liaison=
|concierge=
|CommMonkey=
|GridMonkey=
|QA=
|dev=
|main=*
|teen=
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Revision as of 12:11, 5 February 2014

7045842241 e195645f8a o.jpeg
Friendly greetings! We — for simplicity's sake — I am Torley-favicon.png Torley Linden, and I amplify your awesome.

I started my Second Life as a Resident (affectionately abbreviated as "Resi") in 2004 before working for Linden Lab, and I've contributed to a variety of teams and departments. Over the years, I've seen and done a lot here. But throughout it all, the connecting thread has always been inspiring you to get the most out of Second Life. As I like to say, user-created content isn't just the stuff you make — it's how you feel if we've done our job right. And now I'm working on other projects at LL, too.

All pronouns apply to me. Especially "we". Rumor has it I'm an AI. That carries a 99.44% probability of being correct.

Best way to get in touch? Post a message on my profile wall.

History

Stuff I've done, in somewhat arbitrary order:

Visit my Second Life home at Torley cyberpunk island!

Torley Cyberpunk Island.png]

Backstory.

Meeting transcripts

^ Old archives.

Related resources