User:Torley Linden/Contact
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Read the rules, then use the link at the bottom.
Who's Torley?
Torley CAN help you with
You've totally got the right avatar! I'm flooded with correspondence, so to set expectations, this stuff gets top priority:
- Your ideas for future video tutorials, and how to make the Knowledge Base and Tips & Tricks better.
- I love hearing stories of how you live Second Life and your creativity. This includes builds, inventions, and machinima. I visit awesome places often, and you should also submit to the Destination Guide.
- While I'm unable to provide extensive personal guides, quick Q&A about my vidtuts and help docs is warmly welcomed. I treasure all awesomeness I receive, and there is no charge for awesomeness. ;)
- Free to request my Linden Bear.
Torley CAN'T help with
This stuff in all likelihood doesn't get read or replied to, so don't ask me about:
- "I can't login!" and other system issues. See Second Life Grid Status Reports.
- If you want personal Second Life or Xstreet help, send a ticket through the Support Portal.
- Legal/policy, abuse, bugs, or other issues not about my direct work.
- Scurrilous rumors.
- Requests to save your land, give you L$, or promotion. I gladly visit most SLurls I receive, but don't beg for handouts!
- "Forward this to the right Linden..." — please look up the right place and contact them directly.
- For legal and practical reasons, I don't privately accept ideas about improving Second Life outside of my duties listed above. All such correspondence is deleted. File a public New Feature request at the Issue Tracker instead.
More good-to-knows
- IMs and notecards do NOT get read.
- I apologize in advance if you come across my avatar and I'm deathly quiet or suddenly TP away. This is because I'm busy focusing on work. Be assured I do also have times for PAYING ATTENTION TO YOU. Like Doc Team office hours, come!
- I casually mention Second Life on various social media sites (Twitter, Flickr, etc.), but unless the account is owned by Linden Lab, those are my personal accounts that don't belong to my official work. So don't expect a reply there. When in doubt about how to contact me, use the form below!
- Have an interview request?
Hot questions already answered!
I won't reply to these again unless you're requesting info not already on them. =)
- Where's the location of/how do I submit pictures for the login screen?
- YouTube videos don't play reliably in SL. Convert to MP4 and host on your own server. Or heck, come Viewer 2, use Shared Media.