User:Torley Linden/Contact

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Who's Torley?

Blackie-melonhorse.jpg

I CAN help you with

You've totally got the right avatar! I get more correspondence than I can handle so to set expectations, this stuff gets top priority:

  • Your ideas for future video tutorials, and how to make the Knowledge Base and Tips & Tricks better.
  • I love hearing stories of how you live Second Life and your creativity. This includes builds, inventions, and machinima.
  • While I'm unable to provide extensive personal guides, quick Q&A about my vidtuts and help docs is warmly welcomed. I treasure all awesomeness I receive, and there is no charge for awesomeness. ;)
  • Free to request my Linden Bear.

I CAN'T help with

This stuff in all likelihood doesn't get read or replied to, so don't ask me about:

  • "I can't login!" and other system issues. See Second Life Grid Status Reports.
  • If you want personal Second Life or Xstreet help, send a ticket through the Support Portal.
  • Legal/policy, abuse, bugs, or other issues not about my direct work.
  • Scurrilous rumors.
  • Requests to save your land, give you L$, or promotion. I gladly visit most SLurls I receive, but don't beg for handouts!
  • "Forward this to the right Linden..." — please look up the right place and contact them directly.
  • For legal and practical reasons, I don't privately accept ideas about improving Second Life outside of my duties listed above. All such correspondence is deleted. File a public New Feature request at the Issue Tracker instead.

More good-to-knows

  • IMs and notecards do NOT get read.
  • I apologize in advance if you come across my avatar and I'm deathly quiet or suddenly TP away. This is because I'm busy focusing on work. Be assured I do also have times for PAYING ATTENTION TO YOU. Like Doc Team office hours, come!
  • I may mention Second Life on various social media sites, but I don't regularly reply on those. When in doubt about how to contact me, use the form below!
  • Have an interview request?

Hot questions already answered!

I won't reply to these again unless you're requesting info not already on them. =)