Difference between revisions of "User:Tourmaline Falken/Voice Fix for those using Windows OS"

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Despite much in-world laughter and sometimes derision, a thorough clear cache with character test can clear a multitude of SL issues, including appearing as clouds, semi-rezzed, "ruthed", clothing issues (where people see you wearing different clothes to what you see on your screen), SL Voice issues/faults, etc.  It's worth trying these instructions first for any and all SL bugs and problems - many people find it solves their issue.  I have had consistent good feedback about the efficacy of this method of solving problems, and I would be interested to hear about good or bad results from anyone who tries this.
== SL Voice fix for those using Windows OS ==


There are two versions - one for the old Viewer 1 and other viewers based on this, eg, Phoenix, Emergence, Snowglobe, and one for the new Viewer 2 and correspondingly other viewers based on Viewer 2.
{{Help|BugFixes=*}}


**NB:  For best results, it is important to follow all the steps in the order they appear.**
How to get SL Voice working when you have no voice dot, and relogging doesn't help.


'''Character Test and Clear Cache Instructions (Viewer 1)'''
1.  Go to a low lag sim - for example, Welsh at this LM:


1. Go to a low lag sim, for example "Welsh", at the landmark below.  This is IMPORTANT to allow you to rez easily and for these instructions to work properly.
http://maps.secondlife.com/secondlife/Welsh/128/128/2


http://slurl.com/secondlife/Welsh/247/131/23
2. EITHER (a) fly up really high, to above 250 m if you can, OR (b) alternatively, you can try focusing your camera deep into the ground where there is nothing on your screen but blurry floor.  This will help with getting Voice going again.


2. (If you can't go into appearance (your avatar is a cloud), skip this step.) If you *can* go into appearance (your avatar is not a cloud), first make a default outfit from your current avatar and clothes.  Go into appearance and click Make Outfit.  Give your outfit a name (like Default Outfit), check all the boxes and Save.  Come out of appearance.  
3. Set graphics to low and draw distance as low as it will go.


3. Remove all your objects and clothes.
4. (Skip this step if focusing on the floor.) Go into Edit Appearance or Outfit, zoom in on your avatar and sit there.


4. Bring up the Advanced Menu at the top of the screen by typing ctrl+alt+d to toggle it.
5. Next, go to Windows Task manager and End the SL Voice.exe program on the processes tab.


5. Click Advanced - Character - Character Tests - Test Male or Female.  Your avatar will return to the original simple version.  If this doesn't work, search your inventory for "Female Shape & Outfit" or "Male Shape & Outfit".  Right click on the folder and choose "Replace Outfit".
6. Come back inworld and disable Voice in preferences, then re-enable it.


6. Reduce your graphics to help with reloading when you log back in.  Go to Edit - Preferences - Graphics and move the Quality and Performance slider to Low.
7. Cross fingers and wait! It helps to bring up the Statistics bar to wait for fps and ping sim to settle down.


7. Clear your cache by clicking Edit - Preferences - Network - Clear cache.
If you are patient, Voice should come back at this point. If not, try this wiki link procedure: 


8. Relog.  It may take a few minutes to log back in while the client clears your cache.
https://wiki.secondlife.com/wiki/User:Tourmaline_Falken/The_Ultimate_Multi-Bug_Fix


9.  When you log back in, go straight into Appearance and sit there for a few minutes while everything in your inventory and on the sim loads properly.
[[Category:Bug Fixes]]
 
10. Type "Default" into your inventory search bar (or whatever you called your saved outfit).  Right click on the folder and choose "Replace outfit".  Or find your skin and shape, etc in your inventory and wear it again.
 
*
 
Character Test and Clear Cache Instructions (Viewer 2)
 
1. Go to a low lag sim, for example "Welsh", at the landmark below.  This is IMPORTANT to allow you to rez easily and for these instructions to work properly.
 
http://slurl.com/secondlife/Welsh/247/131/23
 
2.  ( If you can't go into Appearance (your avatar is a cloud), skip this step.)  If you *can* go into Appearance (your avatar is not a cloud), first make a default outfit from your current avatar and clothes.  Go into appearance and click Make Outfit.  Give your outfit a name (like Default Outfit), and Save.  Come out of appearance.
 
3. Remove all your objects and clothes.
 
4.  Go to the Advanced Menu at the top of the screen, click it and scroll down to “Show Develop Menu”.  Click that to bring up the Develop Menu beside the Advanced Menu.
 
5. Click Develop - Avatar - Character Tests - Test Male or Female.  Your avatar will return to the original simple version.  If this doesn't work, search your inventory for "Female Shape & Outfit" or "Male Shape & Outfit".  Right click on the folder and choose "Replace Current Outfit".
 
6. Reduce your graphics to help with reloading when you log back in.  Go to Me - Preferences - Graphics and move the Quality and Performance slider to Low.
 
7. Clear your cache by clicking Me - Preferences - Setup, then the Reset button by Cache.
 
8. Relog.  It may take a few minutes to log back in while the client clears your cache.
 
9.  When you log back in, go straight into Appearance and sit there for a few minutes while everything in your inventory and on the sim loads properly.
 
10. Type "Default" into your inventory search bar (or whatever you called your saved outfit).  Right click on the folder and choose "Replace outfit". Or find your skin and shape, etc in your inventory and wear it again.
 
If this does not solve your problem, try the Knowledge Base on the SL website at:
https://support.secondlife.com/ics/support/default.asp?deptID=4417

Latest revision as of 06:31, 27 April 2012

SL Voice fix for those using Windows OS

How to get SL Voice working when you have no voice dot, and relogging doesn't help.

1. Go to a low lag sim - for example, Welsh at this LM:

http://maps.secondlife.com/secondlife/Welsh/128/128/2

2. EITHER (a) fly up really high, to above 250 m if you can, OR (b) alternatively, you can try focusing your camera deep into the ground where there is nothing on your screen but blurry floor. This will help with getting Voice going again.

3. Set graphics to low and draw distance as low as it will go.

4. (Skip this step if focusing on the floor.) Go into Edit Appearance or Outfit, zoom in on your avatar and sit there.

5. Next, go to Windows Task manager and End the SL Voice.exe program on the processes tab.

6. Come back inworld and disable Voice in preferences, then re-enable it.

7. Cross fingers and wait! It helps to bring up the Statistics bar to wait for fps and ping sim to settle down.

If you are patient, Voice should come back at this point. If not, try this wiki link procedure:

https://wiki.secondlife.com/wiki/User:Tourmaline_Falken/The_Ultimate_Multi-Bug_Fix

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