Difference between revisions of "What if I don't know my security question"

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Has it been a while since you thought of your security question, much less its answer? Are you not quite able to recall exactly how you typed it in? Don't worry! All is not lost. You just need to [https://secondlife.com/account/call_us.php contact Support], preferably over the phone. You'll be asked to verify your identity and, working together, we can reset your security question.
 
Has it been a while since you thought of your security question, much less its answer? Are you not quite able to recall exactly how you typed it in? Don't worry! All is not lost. You just need to contact Support, preferably over the phone. You'll be asked to verify your identity and, working together, we can reset your security question.
 


We apologize in advance: Support cannot retrieve passwords. Luckily, you won't need us to do that if we can reset your security question.
We apologize in advance: Support cannot retrieve passwords. Luckily, you won't need us to do that if we can reset your security question.

Revision as of 16:35, 5 October 2009

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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.


Has it been a while since you thought of your security question, much less its answer? Are you not quite able to recall exactly how you typed it in? Don't worry! All is not lost. You just need to contact Support, preferably over the phone. You'll be asked to verify your identity and, working together, we can reset your security question.


We apologize in advance: Support cannot retrieve passwords. Luckily, you won't need us to do that if we can reset your security question.