Difference between revisions of "Why do I look like a particle cloud"

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[[Image:kb_Ruth_small.png|right|frame|Old default "[[Ruth]]" avatar]]
 
In versions of Second Life before Viewer 1.20, we used a default avatar loading form known as "[[Ruth]]", as shown at right.  When your avatar suddenly turned into an ugly woman, Residents called it being "Ruthed", because Ruth is the historical name of an early avatar form.
 
[[Image:kb_RuthCloudDefault.png|frame|Default "plasma cloud" avatar|left]]
 
In Second Life Viewer version 1.20 and later, your appearance is that of a plasma cloud while your avatar is loading. This effect is not permanent and your avatar takes form as things around you begin to {{xref|rez}} (load).  During this time, you may not access the [[How do I change my avatar's appearance|Appearance Editor]].
 
{{KBtip|If your Second Life Viewer is minimized, your avatar may show as a particle cloud to other Residents.}}
 
<br clear="left"/>
 
You also appear as a cloud when some information about you gets lost on the way from one place to another. However, you are not stuck this way permanently! Follow these steps to restore yourself to normal:
 
# Choose '''Me''' > '''Preferences''' > '''Graphics'''.
# Move the '''Quality and speed''' slider to the left (a lower setting).
# Click the '''Advanced''' button.
# Move the '''Draw distance''' slider to the left.
# Move the '''Mesh Details''' slider for '''Avatars''' to Low.
# '''Avatar impostors''' is checked by default. If you have unchecked it, enable this feature again.
 
Additional helpful techniques (try from the top until one works):
 
* Quit and restart the Second Life Viewer (also called "relogging").
* Right-click yourself, choose '''Edit My Outfit''' (''don't'' save anything). In the sidebar, click the '''Back''' ('''<''') button.
* Enable the [[Advanced_menu|Advanced Menu]] and choose [[Rebake_Textures|'''Rebake Textures''']]. Or use the [[All_keyboard_shortcut_keys|shortcut keys]]: {{k|Ctrl|Alt|R}} (PC) or {{k|Cmd|Opt|R}} (Mac).
* Open your Inventory and in the '''Filter Inventory''' field, enter a character (like <code>a</code>). Then, the number of items will be shown in the '''My Inventory''' tab and it will increase as the servers fetch your inventory. Wait until the number stops increasing (this might take some time, depending on how much stuff you have), then relog.
* Enable the [[Advanced_menu|Advanced menu]] and choose [[Debug_Settings|Debug Settings]], enter <code>RenderUnloadedAvatar</code>, and set this to '''TRUE'''. (Unfortunately, this trick may also make affected avatars look like [[Ruth]] ).
 
If none of these tactics work, try the following:
 
# Access and [[How_do_I_get_a_default_avatar|wear a default avatar]].
# Re-wear your normal shape, skin, clothes, and attachments. This step is much easier if you are using a pre-existing [[Saving Outfits|saved outfit]], but remember ''not'' to save anything before your avatar is restored!.
# Clear the [http://en.wikipedia.org/wiki/Cache cache]. Also see knowledge base article "[[Clearing the cache]]" for additional information.
# Freebie clothing or old clothing and shapes can have issues in Second Life. Changing clothes and shapes sometimes alleviates this problem.
 
{{KBhint| If you tried all of the above, and your avatar is still a cloud, [http://secondlife.com/support submit a ticket to our Support team] for assistance.}}
 
To get other avatars to load faster:
 
# Lower your draw distance.
# Zoom in closely on the avatar that still shows as a cloud.
 
{{KBhint| The "white particle cloud" problem tends to happen if you teleport to a new location but quit Second Life before the teleport has completed successfully. Wait until you have successfully finished teleporing before logging out. Switching to the default test avatar tends to be the fastest way to resolve the issue, though changing clothes or body parts sometimes works as well. Simply switch back to your default body parts and clothing after switching to the test avatar.}}
 
[[Category:Avatar]]

Latest revision as of 10:06, 30 November 2011

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