Difference between revisions of "Why do I look like a particle cloud"

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In versions of the Second Life before Viewer 1.20, we used a default avatar loading form known as "Ruth". When your avatar suddenly turned into an ugly woman, Residents called it being "Ruthed", because Ruth is the historical name of an early avatar form -- not unlike having a great, great-grandmother.
 
[[Image:kb_Ruth_small.png]]
 
In the Second Life Viewer version 1.20 and later, your appearance is that of a plasma cloud while your avatar is loading. This effect is not permanent and your avatar will take form as things around you begin to rez (load).
 
{{KBnote|Appearance Editor]].
}}
 
[[Image:kb_RuthCloudDefault.png]]
 
You also appear as a cloud when some information about you gets lost on the way from one place to another. However, you are not stuck this way permanently! See the following steps for help on restoring yourself to normal:
 
# From your main menu, click '''Edit > Preferences > Graphics tab'''.
# Slide the '''Quality & Performance''' slider to a lower setting.
# Check the box next to '''Custom''' on the Graphics tab.
# Move the '''Draw distance''' slider to the left.
# Slide the '''Mesh Details''' sliders to Low.
# '''Avatar Impostors''' is checked by default. If you have unchecked it, activate that feature again.
 
Additional helpful techniques:
 
* Log out and restart Second Life (relog).
* Right-click yourself, select '''Appearance''', do ''NOT'' save anything, and click '''Close'''.
*
 
If those don't work, try the following process:
 
# Access and wear a [[How do I get a default avatar|default avatar]].
# Re-wear your normal shape, skin, clothes, and attachments. This step is much easier if you are using a pre-existing [[Saving Outfits|saved outfit]], but remember ''not'' to save anything before your avatar is restored!.
 
{{KBhint| '''Tip:''' If you tried all of the above, and your avatar is still a cloud, [http://secondlife.com/support submit a ticket to our Support team] for assistance.
}}
 
How do I get other avatars to load faster on my viewer?
 
# Lower your draw distance.
# Zoom in closely on the avatar that still shows as a cloud.
 
[[Category:Avatar]]
[[Category:I'm having avatar problems]]
[[Category:Avatar and Appearance]]
[[Category:Making Your Avatar Fancy]]
[[Category:General Avatar Information]]
[[Category:Inworld]]
[[Category:General Help]]
[[Category:Knowledge Base]]

Latest revision as of 10:06, 30 November 2011

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