Community Tools User Group/21-April-2011

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Transcript for Thursday April 21, 2011

[12:54] Peewee Musytari *pats u on head*
[12:54] Youri Ashton there you are amanda! you really should stop playing hide and seek with us dear ;)
[12:54] Youri Ashton hey lexie ^_^
[12:54] Lexie Hi ㋡
[12:54] Venus Petrov hey Darrius
[12:54] Youri Ashton lol peewee
[12:54] Peewee Musytari hey hey Lexie :)
[12:54] DogWomble Dollinger hey guys
[12:54] Venus Petrov hiya DogWomble
[12:54] Peewee Musytari heya dog n darrius
[12:54] DogWomble Dollinger hey peewee
[12:54] Darrius Gothly Hello all. Sorry I'm late.
[12:55] Youri Ashton not late
[12:55] Peewee Musytari the likely suspects all meeet again
[12:55] Youri Ashton not started yet :p
[12:55] Peewee Musytari ** Loooooo00ooooooL **

[12:55] Darrius Gothly For me I am .. I like getting here early.
[12:55] Amanda Linden hey youri. :) just aw your note above.
[12:55] Amanda Linden i'm always here. :)
[12:55] Youri Ashton ^_^
[12:55] Venus Petrov hey Lexie
[12:55] Darrius Gothly (rats .. someone DID eat all the popcorn already.) See? I knew I was late.
[12:55] Lexie Hi!
[12:55] Peewee Musytari it was venus ....I saw her
[12:55] Lexie hides the popcorn bucket

[12:56] Peewee Musytari she shoved some down the back of the couch if ya want that
[12:56] Peewee Musytari is a bit fluffy
[12:56] Darrius Gothly grrrr ... This heinous act will be AVENGED!! (someone get me a goo gun.)
[12:56] Venus Petrov nuuuu
[12:56] Darrius Gothly LOL
[12:56] JoeBlak excuse me Lindens what the hell do you think your doing you should be answering my tickets
[12:56] Lexie lol
[12:56] ANSI hi all
[12:56] Venus Petrov hey ANSI
[12:56] Youri Ashton wrong OH joe
[12:56] JoeBlak absolutely shocking
[12:57] Lexie brb
[12:57] Youri Ashton these 2 are NOT responsable for those ticket s:p
[12:57] JoeBlak who are then
[12:57] Youri Ashton hey tia
[12:57] Peewee Musytari u don`t need to be a linden to write...sorry that issue isn`t supported for basic accounts , go away and upgrade
[12:57] Peewee Musytari see even I could do that
[12:57] Amanda Linden the support team joe--they will get back to you soon.
[12:57] Peewee Musytari lol
[12:57] JoeBlak already have
[12:57] Youri Ashton with the many lindens getting fired, im not sure
[12:57] JoeBlak they cant help
[12:57] JoeBlak it's full
[12:57] JoeBlak it's funny
[12:57] Youri Ashton hey liisa :)
[12:57] JoeBlak how all of yous hoping
[12:57] JoeBlak to become a linden
[12:58] Darrius Gothly Have you posted your issue to the Community Answers forum yet? Lots of smart folks there that might be able to help you.
[12:58] Liisa Runo hi all
[12:58] JoeBlak that is simply impossible to become one
[12:58] Darrius Gothly Howdy Liisa
[12:58] Youri Ashton joe, i stopped hoping
[12:58] Dresden Ceriano hello everyone =)
[12:58] JoeBlak me too
[12:58] Venus Petrov hey Llisa
[12:58] Darrius Gothly Heya Dres
[12:58] Venus Petrov hey Dres
[12:58] Peewee Musytari hey dres and everyone else landing on the rug
[12:58] JoeBlak amanda rememebr when u outraged at me on mic beofre
[12:59] Amanda Linden joe, don't remember that.
[12:59] JoeBlak ok
[12:59] Darrius Gothly Tiamat ... LOVE the avatar.
[12:59] JoeBlak it was
[12:59] JoeBlak at your
[12:59] JoeBlak linden home
[12:59] Tiamat Bingyi Hi! ^-^ Darrius
[12:59] Amanda Linden o dpm
[12:59] Tiamat Bingyi ty
[12:59] Amanda Linden oops.
[12:59] Amanda Linden i don't have a linden home. :)
[12:59] Lexie Hi Everyone I missed coming in
[12:59] Cummere Mayo wow we needs more couches
[12:59] JoeBlak might of been alexa
[13:00] Venus Petrov there's room on this one
[13:00] Cummere Mayo was likely alexa though im not sure she has a linden home
[13:00] Amanda Linden joe--we're going to be talking about the community tools / platform.
[13:00] Youri Ashton joe, we can notice you are upset about something, but please be less agressive to others :)
[13:00] Amanda Linden you're welcome to stay--but we're going to stay on topic
[13:00] Lisa Fossett <---still rezzing
[13:00] Venus Petrov hiya Mags
[13:00] Peewee Musytari yo mags
[13:00] DogWomble Dollinger hey rand
[13:00] Youri Ashton hey rand
[13:00] Cummere Mayo looks for empty seat

[13:00] Amanda Linden one by me
[13:00] JoeBlak ok i'll watch if thats ok
[13:00] Amanda Linden sure thing
[13:00] Mags Indigo hey all :-)
[13:00] draconis.neurocam hello rand
[13:01] Rand Howdy!
[13:01] Amanda Linden welcome everyone
[13:01] Youri Ashton hey there zara ^_^
[13:01] Amanda Linden we'll get started in a min
[13:01] Zara Bade hi
[13:01] Raziel (ievangeline) Hi Linden folk :)
[13:01] Tiamat Bingyi Hi! ^-^ amanda, hi Rand, hi everybody
[13:01] Amanda Linden here's the agenda.
[13:01] Amanda Linden http://wiki.secondlife.com/wiki/Community_Tools_User_Group
[13:01] Zara Bade :)
[13:01] Zara Bade um brb lol
[13:01] Youri Ashton lol
[13:01] Youri Ashton hb hon
[13:01] Amanda Linden interesting music choice
[13:01] bob Iwashi greetings
[13:01] Amanda Linden ok, can someone turn that off now? :"
[13:02] Youri Ashton bob...
[13:02] Peewee Musytari who`s dat?
[13:02] Youri Ashton ty :)
[13:02] Amanda Linden ty!
[13:02] Lexie thanks
[13:02] Lisa Fossett bob, PLEASE disable that obnoxious gesture before you come
[13:02] Thriller Dancer Say 'on' or 'off'to turn me on or off, or 'help' for more commands
[13:02] Cummere Mayo heh im flanked by lindens.... i feel like one of those "honored" guests that is not really a guest *giggles*
[13:02] Peewee Musytari nearly jumped out my skin lol
[13:02] bob Iwashi lisa, guve it a restr#
[13:02] Peewee Musytari my speakers were up higher than I thought
[13:02] Amanda Linden :)
[13:02] bob Iwashi i jsut logged on this second
[13:02] Amanda Linden ok....
[13:02] DogWomble Dollinger cummere you're in the special seat
[13:02] Youri Ashton hey raymond
[13:02] DogWomble Dollinger hey raymond
[13:02] Raymond Linden Howdy
[13:02] Torben hello all, happy easter :)
[13:03] Peewee Musytari hey hey raymond
[13:03] Tiamat Bingyi happy easter
[13:03] Tiamat Bingyi :D
[13:03] Lexie You too Torben!
[13:03] Mags Indigo oh yes - happy chocolate festival all
[13:03] Youri Ashton all steampunked up i see? Raymond? :)
[13:03] Amanda Linden first we'll go through general updates and then i would love us to have a brainstorm on how we can ues the community platform to help new resi's get comfortable in SL, make friends, find interesting things to do, etc.
[13:03] Mags Indigo is on holidays for 2 weeks

[13:03] Raziel (ievangeline) Happy Spring Pagan Celebration :P
[13:03] DogWomble Dollinger did someone say chocolate?
[13:03] Amanda Linden and then there are a few more questions that folks have added at end.
[13:03] Mags Indigo (from work)
[13:03] DogWomble Dollinger nomnomnom
[13:03] Tiamat Bingyi chocolate!!nomnom :D
[13:03] Amanda Linden sound good?
[13:03] Darrius Gothly Yup
[13:03] Darrius Gothly Let 'er ript!
[13:03] Amanda Linden fab fab
[13:03] Mags Indigo great
[13:03] Mags Indigo gets serious

[13:03] Youri Ashton please stop the gestures, not the place for them
[13:03] Amanda Linden ok, raymond, lexie--updates on forums/blogs?
[13:04] Amanda Linden welcoem to everyone who just arrived.
[13:04] Raymond Linden Sure, we have some updates!
[13:04] Amanda Linden agenda here:
[13:04] Amanda Linden http://wiki.secondlife.com/wiki/Community_Tools_User_Group
[13:04] Peewee Musytari heya ann
[13:04] Cummere Mayo glomps ann

[13:04] Raymond Linden Ok, so as you all probably know, a new Identiy and Relationships forum was added
[13:04] Mags Indigo nods

[13:04] Dresden Ceriano and thank you for that
[13:04] Raymond Linden We are also moving forward on some UI changes
[13:04] Peewee Musytari yes & very fast too wtg
[13:05] Amanda Linden :)
[13:05] Raymond Linden We are adding a widget for some quick links as suggested in this User Group
[13:05] Amanda Linden (i heard you guys loud and clear--glad we arrived at a solution that works fore veryone)
[13:05] Dresden Ceriano great
[13:05] Darrius Gothly Excellent Raymond .. TY. ETA?
[13:05] Raymond Linden That widget "should" be ready by tomorrow morning
[13:05] Peewee Musytari i liked the name change idea too whoever said lifestyles
[13:06] Amanda Linden agenda for those just arriving
[13:06] Amanda Linden shouts: http://wiki.secondlife.com/wiki/Community_Tools_User_Group

[13:06] Raymond Linden We have a new moderator that has the off-hours shift
[13:06] Darrius Gothly WOOT!
[13:06] Peewee Musytari yay
[13:06] Dresden Ceriano nice
[13:06] Amanda Linden yep, and she's been catching spammers.
[13:06] bob Iwashi i love shifts
[13:06] Raymond Linden And there has been a decrease in Spam
[13:06] Lexie yay!
[13:06] bob Iwashi worked 'em for 15 years
[13:06] Raymond Linden So, that is good news
[13:06] DogWomble Dollinger excellent news on the spam front
[13:06] Venus Petrov great news!
[13:07] Amanda Linden yes, our perm bans for spammers is way down--don't need to give 'em because i think they are starting to give up.
[13:07] Youri Ashton woopse, crashed there
[13:07] Raymond Linden We dropped the ability to comment on KB articles down to the Member role
[13:07] Amanda Linden down about 75% (ish)
[13:07] Lexie (it was at Advisor rank)
[13:07] Cummere Mayo well that makes it more accessble
[13:07] Venus Petrov cool
[13:07] Raymond Linden We also fixed some HTML issues with the Knowledge Base
[13:08] Rand Specifically, the issue inthe KB with inline css styling ... Jira WEB-3814
[13:08] Raymond Linden Hoping to push out some additional UI changes by next Tuesday night or Thursday night
[13:08] Cummere Mayo what kinda changes?
[13:08] Raymond Linden Thanks Rand for adding those details
[13:08] Torben YAY!
[13:08] Rand (thx Torben for catching it)
[13:09] Raymond Linden I'd like to get a Reply button added to the bottom of an entire thread
[13:09] Cummere Mayo that would be awesome
[13:09] Mags Indigo cool
[13:09] Peewee Musytari yeah thats a good one
[13:10] Tiamat Bingyi *****RRRRROOOOAAAAAARRRRR*******
[13:10] Raymond Linden Yep, its on the backlog - I was hoping to get that out in the push tonight, but I dont think it will happen until next week
[13:10] Jetpack Backpack Unable to give inventory: 'No item named 'X-Flight enhanced flight help'.'.
[13:10] Jetpack Backpack Please type 'X help' for more help with commands
[13:10] Peewee Musytari wasadding a search field next to where they post a question part of UI?
[13:10] Youri Ashton stop the gestures and sounds please :S
[13:10] Raymond Linden Peewee - not in this round
[13:10] Amanda Linden let's save 'em for the end. they are kinda fun.
[13:10] Youri Ashton its a OH, not babysitting class :p
[13:10] Raziel (ievangeline) rests her feet on Dantia's head.

[13:10] Peewee Musytari kk
[13:10] Raymond Linden Lemme see . . .
[13:10] Amanda Linden i have an ossm thriller dance. :)
[13:10] Raymond Linden I think that is about it from my end
[13:11] Raymond Linden Lexie - anything else?
[13:11] Raymond Linden Thanks again everyone for your suggestions
[13:11] Lexie I think you got most of it other than Answers:
[13:11] Amanda Linden +1
[13:11] Raymond Linden Oh right
[13:11] bob Iwashi ray, did you receive my item?
[13:11] Darrius Gothly Email Subscription Changes? (too lagged to edit agenda .. sowwy)
[13:11] Peewee Musytari hehe yus major revamp of answers
[13:11] Lexie We are looking at removing the comments from the Q&A flow
[13:11] Raymond Linden We are removing the comments link
[13:12] Peewee Musytari aww still not happening?
[13:12] Peewee Musytari :(((
[13:12] Lexie Once we can test it, if it works well we will try to get that change done
[13:12] Tiamat Bingyi oh
[13:12] Peewee Musytari woots
[13:12] Lexie
[13:12] Lexie I think it will help
[13:12] Cummere Mayo cool
[13:12] Raymond Linden Bob - yes, thanks
[13:12] Peewee Musytari cos it was a very moany week for question posters telling us sucky it was
[13:12] Amanda Linden loves the love in the room today.

[13:12] Peewee Musytari like we didn`t know lol
[13:12] Darrius Gothly So Answers will flow more like Forum posts?
[13:12] Lexie Also make things easier to move from forums to Answers as needed
[13:13] Lexie Right Darrius
[13:13] Cummere Mayo can we also make it easier to move from answers to support?
[13:13] Darrius Gothly Excellent .. TY
[13:13] Peewee Musytari it will fix the missing post thing lexie?
[13:13] Peewee Musytari cool
[13:13] Dresden Ceriano great
[13:13] Lexie I think so Peewee
[13:13] Raymond Linden What do you all think of adding a Status feed widget to the Forums and Blogs?
[13:13] Darrius Gothly YES!! I mean .. please yes.
[13:13] Peewee Musytari sounds good whatever it is lol
[13:13] Lexie I like that idea
[13:13] Amanda Linden like a morst recently posted...
[13:13] Mags Indigo :-)
[13:14] Venus Petrov what would that be?
[13:14] Amanda Linden ost
[13:14] Amanda Linden most
[13:14] Cummere Mayo sure as long as its not to obscure or too obtrusive
[13:14] Youri Ashton depends in what form you had in mind
[13:14] Venus Petrov oh right
[13:14] Dresden Ceriano that would be wonderful
[13:14] Raymond Linden Like the Status Blog feed on support.sl.com
[13:14] Raziel (ievangeline) My mom is tormenting me with boxes :(
[13:14] Amanda Linden plus, it would be great for those that one 1 single RSS feed of the blogs.
[13:14] Raymond Linden I will look into
[13:14] Youri Ashton Oops! Google Chrome could not find support.sl.com
[13:14] Darrius Gothly TY Raymond.
[13:14] Raymond Linden That'll do it from my end
[13:14] Cummere Mayo far as i can tell blogs still dont seem to be updating to the dashboard feed so it would be nice to find soemehre to see what ive been missing
[13:15] Amanda Linden lexie, anything else from you?
[13:15] Raymond Linden Cummere - the SL.com dashboard?
[13:15] Cummere Mayo yes
[13:15] Lexie Nope, we will keep bringing the updates as we have them
[13:15] DogWomble Dollinger support.secondlife.com maybe youri?
[13:15] Raymond Linden Cummere - that one is actually on the backlog to look into
[13:15] Cummere Mayo cool
[13:16] Amanda Linden cool, then i think we're on to rand/jeremy
[13:16] Amanda Linden any KB updates to report?
[13:16] Amanda Linden and then i have a few little things
[13:17] Amanda Linden rand?
[13:17] Amanda Linden jeremy?
[13:17] Youri Ashton i have a odd feeling that i am about to crash yet again <.<
[13:17] Jeremy Linden Thanks Amanda. I think Raymond and Lexie covered the major points: We lowered the rank required for commenting on KB articles to "Member", and we've got some HTML fixes in the works.
[13:17] Amanda Linden great.
[13:17] Amanda Linden any kb questions?
[13:17] Peewee Musytari was an update for the age verifying for teens turning 18...terrence said it will all work in a week or so and the kids will be happy again
[13:17] Rand yes thats about it
[13:17] Rand we are hard at work updating the KB
[13:17] Amanda Linden great pewee.
[13:17] Amanda Linden peewee.
[13:17] bob Iwashi he KB has improved
[13:17] Lord of Dee How are you getting on with updating links?
[13:17] Rand ty bob!
[13:18] Rand lots of work still to do....but we are on it!
[13:18] Youri Ashton why not add in a twitter plugin? then people can read updates without having to move to the twitter pages
[13:18] Amanda Linden ah
[13:18] Amanda Linden which links lord?
[13:18] Youri Ashton allowing that twitter plugin for each resident as well of course
[13:18] Amanda Linden like the idea!
[13:18] Lord of Dee Lithium has an app for Twitter
[13:19] Amanda Linden raymond, is that part of what our meeting is about next week?
[13:19] Rand Lord of Dee-- we are working on fixing links in KB articles
[13:19] Ann Otoole oh man if only we could define a group type for a twitter feed then we could see it scrolling in world :P
[13:19] Youri Ashton a lot of residents and lindens use it, but not everyone knows about it
[13:19] Lexie Noted Amanda!
[13:19] Lord of Dee Thanks Rand
[13:19] Amanda Linden we'll look into it lord.
[13:19] Mags Indigo has never twittered

[13:19] Mags Indigo well I have - but not on twitter
[13:19] Amanda Linden if it's not a feature we have implemented already, then we're looking at it next week.
[13:19] Venus Petrov nor I Mags
[13:19] Cummere Mayo shudders at the idea of making twitter any more a part of sl then it is

[13:20] bob Iwashi is anti-twitter/facebook.bebo.myspace, you name it etc

[13:20] Amanda Linden we're talking about other modules that lithium has that can integrate some of these feeds....
[13:20] Youri Ashton ann, i know what you mean, but a lot will concider it spam that way ;)
[13:20] Mags Indigo FB is for my RL
[13:20] Amanda Linden not sure how it all works yet - opt in, etc.
[13:20] Amanda Linden butwill keep yo posted.
[13:20] Amanda Linden ok, i have a 30 second commercial. :)
[13:20] Lord of Dee There are video demos on one of the lithiium sites
[13:20] bob Iwashi amanda, can we have coffee and donuts for the comemrcial break? jeremy's buying
[13:20] Amanda Linden wanted to let you know (since many of the folks here are mainland owners) that we just posted a blog on a new system that makes it easier to purchase ML property.
[13:21] DogWomble Dollinger p[lease go ahead amanda
[13:21] Amanda Linden http://community.secondlife.com/t5/Land/Announcing-an-Easier-Way-to-Purchase-Abandoned-Mainland-Property/ba-p/829263
[13:21] Jeremy Linden All I have is that half-ton block of jello over there.
[13:21] Amanda Linden check it out.
[13:21] Lord of Dee Abandoned land you mean Amanda
[13:21] Venus Petrov does this eliminate auctions?
[13:21] Amanda Linden might be of interest to folks here.
[13:21] Amanda Linden yep.
[13:21] DogWomble Dollinger nice amanda
[13:21] Amanda Linden nope, doesn't eliminate auctions.
[13:21] Venus Petrov oh good
[13:21] Cummere Mayo yay so 4 months of andrews office hours finally paid off :)
[13:21] Amanda Linden but, it allows you to purchase newly abandoned land without going through support.
[13:21] Lord of Dee First come first served
[13:21] Venus Petrov i'd hate for land bots to wreck havoc..or more havoc
[13:22] Peewee Musytari does it include the auto return of junk off the plots?
[13:22] Lord of Dee Not at those prices Venus
[13:22] Youri Ashton hope Vogt indeed makes it a lot easier to buy abandonned land, i see lands that are abandonned for years and still nothing has happened to it
[13:22] Amanda Linden yes. it does. it clears the land before it's avail for purchase.
[13:22] Peewee Musytari awesome
[13:22] Amanda Linden well, this is our solution. try it out...
[13:22] Amanda Linden and, if you ahve feedback on it, just email me
[13:22] Amanda Linden amanda@lindenlab.com
[13:22] Amanda Linden ok, good 30 second commercial? :)
[13:22] Ann Otoole bot makers gonna bot. some things need to be handled by policy and enforcement.
[13:22] Amanda Linden figured it would be of interest and it's hot off the presses.
[13:23] Mags Indigo thinks the Lindens should give out bears for easter

[13:23] Amanda Linden we'll be watching for bots--for sure.
[13:23] Amanda Linden the bunny jam bears are up on marketplace--free. :)
[13:23] Amanda Linden go get 'em.
[13:23] Vernes Veranes Adda captcha to the buy process?
[13:23] Mags Indigo yes yes
[13:23] Peewee Musytari most bots will be triggered by 1L per sqm
[13:23] Lord of Dee it's a tad high Peewee
[13:23] Mags Indigo but I mean the odd eccentric ones you lot make when you're bored
[13:23] Amanda Linden good point. the team knows about the bot threat and is workin' on that....
[13:23] Mags Indigo has a torley bear

[13:23] Cummere Mayo is there still gonna be the 2 week waiting period that was discussed at andrews oh for accidently abandoned land or those that missed a tier payment to have reclaim abilites?
[13:23] Amanda Linden making sure the bots don't work.
[13:23] Ann Otoole last time i dumped to bots it was 0.4 per meter
[13:24] Amanda Linden no, 24 hour period. take a look at the FAQs link on the post for more info.
[13:24] Amanda Linden um, and i had something else....
[13:24] Mags Indigo yes - the bots aren't interested in anything over .8 at the moment
[13:24] Mags Indigo depoending on the area
[13:24] Amanda Linden but it totally slipped my mind. :)
[13:24] Darrius Gothly Too much bunny jam, eh?
[13:24] Amanda Linden ok, if we're ready, let's talk about new users.
[13:24] Amanda Linden lemme set some context.
[13:25] Madison20 sex?
[13:25] Cummere Mayo hoestly 24 hours is too short... but ill take that fight up later
[13:25] Amanda Linden k, cummere. we can discuss offline.
[13:25] Youri Ashton for sex you need to go to another OH :p
[13:25] Amanda Linden ok, a new user joins SL and they tylically abandoned for one of two reasons.
[13:25] Dresden Ceriano lol
[13:25] Madison20 where?
[13:25] Peewee Musytari there is an OH to have sex? lol
[13:25] Amanda Linden they don't hfind interesting things to do or they don't make friends early enough that keep them interested/engaged inworld.
[13:25] Peewee Musytari Aah!
[13:25] Youri Ashton Monday, 11:00 AM: Blondin Linden: Adult Content
[13:26] Amanda Linden with the basic viewer, we've simplified the user experience.
[13:26] Cummere Mayo chuckles about the basic viewer

[13:26] Madison20 :-(
[13:26] Amanda Linden but, we still have a lot of new user resources (KB, Answers, Youtube, etc.) taht are really great but not necessarily reaching a new user at the right time--in time to keep them here.
[13:26] bob Iwashi amanda? 1 suggstion re new users that would help
[13:26] Darrius Gothly (simplified a bit too far perhaps?)
[13:26] Dresden Ceriano does the basic viewer make friends for you?
[13:26] draconis.neurocam i would argue that content creation is a driving factor for new people to want to stay in sl, and removing that with the basic viewer only adds to that issue
[13:26] Amanda Linden so, would love your thoughts re: how to turn them from curious to a real Resi.
[13:26] Cummere Mayo just a wee bit darius
[13:27] DogWomble Dollinger hmmm i'm not familiar with the newer V2 interface coz i don't use it, however is it possible to in some way link in the community portal in the same way you've done with the destination guide?
[13:27] DogWomble Dollinger and/or has that already been done?
[13:27] bob Iwashi if you look at the mainland map, look for the sim "boardroom" way down at thew south tip, only has rental sims around it
[13:27] bob Iwashi it'sa noobie infohub
[13:27] Lord of Dee The basic viewer has no inventory or way to pay for goods, it's bit too basic but the destination guide at the bottom is useful
[13:27] Peewee Musytari basic viewer causing much confusion...where is my inventoyr, I don`t have a sidebar, what is this preferences u are sending me to?
[13:27] Amanda Linden lord, we're looking at expanding the funcationality of basic viewer over time. you'll see more stuff there soon. but, can't make any comment re: specifics.
[13:27] Cummere Mayo amanda my blog post addressed that somewhat, but allot of that is to attract and keep new members the existing community has got to be wanting to attract and keep new members
[13:27] Youri Ashton talking about new residents, does LL think about those with disabilities? I mean, 2 main resident owned groups are working on such for several years now, but I still havnt seen LL take advantage of that
[13:28] Jetpack Backpack Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28] Jetpack Backpack Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28] Jetpack Backpack Unable to give inventory: 'No item named 'X-Flight enhanced flight info'.'.
[13:28] Amanda Linden reading like crazy...
[13:28] Amanda Linden agreed youri.
[13:28] Darrius Gothly Can the web viewer inside the SL viewer show videos? It would be helpful to offer a new user some intro videos directly inside their SL Viewer.
[13:28] Amanda Linden ok, putting on a new resi hat (we were all noobs at some point)
[13:28] Youri Ashton we even got 100% blind on SL and LL doesnt seem to take notice
[13:28] Amanda Linden what would have really helped at hte beginning?
[13:28] draconis.neurocam being shown how to build, and make content
[13:28] Amanda Linden lindens--feel free to join in too.
[13:28] DogWomble Dollinger in my case amanda it was finding a couple of friends that showed me the basics
[13:28] Amanda Linden this is a total group brainstorm.
[13:28] Cummere Mayo hoestly the first time i tried to join sl was waaay back in the day
[13:29] bob Iwashi bad move: doing away with the old mentior program
[13:29] bob Iwashi mentor*
[13:29] Mags Indigo knowing how to unpack and what to wear
[13:29] Youri Ashton think I can set up a meeting with one of the groups on this
[13:29] Rand Darrius: yes, in-Viewer web browser can show videos
[13:29] Cummere Mayo when i joined as erinyse and cummere i found people and stuff to do right away
[13:29] Mags Indigo knowing what an ao actually was and where to get one
[13:29] Mags Indigo ummmm
[13:29] Amanda Linden youri, that woudl be amazing.
[13:29] Amanda Linden great suggestions. keep the stream going.
[13:29] Mags Indigo knowing it was ok to swear at sex pests
[13:29] Cummere Mayo but there were people that hung out at orientation and help island then
[13:29] Youri Ashton I think the best way is to call in alot of lindens that can help out on this topic and the entire team
[13:29] Venus Petrov some basic building skills, how to rotate objects, for example..i tossed away a pair of shoes because i did not know how to rotate a bit that attached wrong
[13:29] Ann Otoole everyone that knows over 50% of SL stuff is a mentor. Start helping.
[13:29] Darrius Gothly Present an Intro Menu of "How To" videos at the basic level then. It's a Mentor that is stable, correct and can be made to repeat things whenever needed.
[13:29] Dresden Ceriano being able to change my shape... i spent days doing that
[13:30] Youri Ashton im one of them, and they liked the idea already, so ill set up a meeting if you want
[13:30] Lord of Dee Better events system, knowing where to go and being given pointers on what's available
[13:30] Amanda Linden all realy good points.
[13:30] Amanda Linden really
[13:30] Rand Yes, good ideas
[13:30] Peewee Musytari when I joined we had orientation island, was better than all the ones I seen come and go since then
[13:30] DogWomble Dollinger can i suggest linking some of torley's "this is how you do basic stuff" into the viewer? that way users can at least have some basic "how-to" stuff
[13:30] Lexie I think you need your interest and passion hooked by something. Such as: Examples of SL stories from experienced Residents. Its more than just how to wear a hat or where should I go. We want them to see its soo much more and that it can really impact your life. IMO
[13:30] Amanda Linden love that dog.
[13:30] Mags Indigo quite likes that Amanda is a rubbish typist

[13:30] DogWomble Dollinger only the basic stuff they're likely to need though to avoid overwhelming them
[13:30] Venus Petrov i think SL tosses newbies too quickly into the grid to fend for themselves
[13:30] Lord of Dee Yeah a Torley folder in the inventory would have been good
[13:30] Lisa Fossett What was (and still would be) important to me is a real live person guiding me, and being shown the assets/help available to me. They were burried in the viewer and the SL website where I had no idea until much later they were available--not till someone told me.
[13:30] Venus Petrov i liked being on Orientation Island for two days
[13:31] Venus Petrov protected lol
[13:31] Peewee Musytari me too it was a good place
[13:31] Darrius Gothly How To: Move, Chat, Teleport, Change Shape, Change Gender, Set Display Name, Set Advanced Mode .. for starters.
[13:31] Peewee Musytari cept I couldn`t work out how to leave lol
[13:31] Youri Ashton unless you come across a griefer... then it isnt that protected anymore...
[13:31] Youri Ashton lol
[13:31] Venus Petrov hehe PeeWee
[13:31] Amanda Linden i remember thinkign--waht do i do?
[13:31] Amanda Linden wasn't until i searched events and saw a live music concert and people dancing--that's when it clicked.
[13:31] Cummere Mayo amanda thats where some of your past things like the csi event were great
[13:31] Lexie agreed Cummere
[13:31] Peewee Musytari it started on a steep hill full of noobs crashing into the side of the hill trying to walk lol
[13:31] Lisa Fossett Of course, 5 years ago "Help" menu had practically nothing available
[13:32] Venus Petrov something basic to get them on their way, how to open the map, find green dots and GO
[13:32] Cummere Mayo when the orientation actually included a game
[13:32] Darrius Gothly Ahh .. good point ... "How To Mute Someone ... and Why"
[13:32] bob Iwashi i remember telling one noob to find the secret tunnel away from oip :)
[13:32] Ann Otoole maybe that off hours moderator can monitor welcome areas during idle time eh? :P
[13:32] Cummere Mayo and showed off things like clubbing and shopping and roleplay from the start
[13:32] Lord of Dee A Tutorial with aims and rewards would be useful
[13:32] Amanda Linden what about pointing poeple to relevent content.
[13:32] Youri Ashton i didnt really have any problems what so ever on my start, even made a 30x30 castle on my first day
[13:32] bob Iwashi amanda, that would fail
[13:32] Amanda Linden with the new "interests" in the profile--there's lot sof possiblilities
[13:32] bob Iwashi big time and i have evidence of that
[13:32] DogWomble Dollinger amanda, how well does the destination guide fit into that already?
[13:32] Cummere Mayo wont work amanda
[13:32] Amanda Linden vampire interest would go to vampire areas...
[13:32] bob Iwashi as i tried that once via lindne labs
[13:33] Darrius Gothly SL is primarily pictures .. visual. Making them read is like getting underwear for christmas.
[13:33] Lord of Dee Search for Linden Village, take the ballon tour, yadda yadda yadda
[13:33] Amanda Linden yes, dog. destination guide is embedded in basic viewer.
[13:33] Amanda Linden you should give the beta a try.
[13:33] DogWomble Dollinger :)
[13:33] Cummere Mayo that would honestly be so bad to try and line them up by intrests that way
[13:33] Venus Petrov most newbies don't have a clue what interests them
[13:33] Peewee Musytari th one with the little missions to complete was good...a few used to freak out if they lost one of the puzzle pieces and some wanted to know what they won when they completed it
[13:33] Amanda Linden why cummere?
[13:33] Amanda Linden really want to know...
[13:33] Rand One issue with using videos is they are harder to localize
[13:33] Darrius Gothly *nods*
[13:33] Lord of Dee Yeah the interests issue would be too narrow focussed
[13:33] Amanda Linden wow, ok. good pint.
[13:33] Amanda Linden input
[13:33] DogWomble Dollinger amanda many new residents may not know what their interests are until they've been immersed for a while
[13:34] Amanda Linden someone needs to qa my typing today
[13:34] Cummere Mayo one most new users dont know what they are intrested in yet. 2) say you are big into twilight vampires and wind up in a vampire masquarade sim?
[13:34] Ann Otoole yes try the current LL beta viewer. it is sort of disconcerting with the 1 second tp's and such and amazingly fast inventory loading. and avatar physics.
[13:34] DogWomble Dollinger hahaha amanda
[13:34] Lexie good point Dog
[13:34] Cummere Mayo instant turn off
[13:34] Youri Ashton amanda, good suggestion. I sure would love to see that idea in reality. a lot think the rest like the same things. but yeah, I would love to see more specified starting points
[13:34] Lord of Dee Exactly Dogwomble
[13:34] Amanda Linden ok, another question.
[13:34] bob Iwashi amanda, i brought boardroom to the attention of lindenl babs, yes they made soem changes, but still the noobs could find nothing to help them,
[13:34] Amanda Linden and i know how much you guys all hate twitter....
[13:34] Peewee Musytari what if they were sent to a tutorial page from registration before down load ...not one that has so much text they just close it but one that looks fun
[13:34] Torben I love twitter :)
[13:34] Kennylex Luckless What is a twitter?
[13:35] Youri Ashton rarely use twitter myself, but dont hate it either
[13:35] Ann Otoole flash mobber.. i mean twitter has it's uses :P
[13:35] Amanda Linden but, a special noobie twitter feed that gave tips and tricks--relevant links to helpful resources on commnity platform, torley vids, etc.
[13:35] Cummere Mayo twitter is good for making fun of the fact LL relies on twitter to make their own social network run
[13:35] Amanda Linden most folks don't even know the resources avial to them.
[13:35] Treacle newbies like to talk and be guided. they generally dont like to read stuff.
[13:35] Venus Petrov is not a twitter fan

[13:35] Cummere Mayo amanda we have the kb, forums, blogs, desitnation guide, search
[13:35] Dave Strider An Achievement system would be pretty funny, but potentially useful for getting new users active. Get an Achievement for the first prim you rez, the first friend you add, etc. Functionally it doesnt really do anything, but it might motivate some of the more gaming oriented users to actually explore the interface more, earlier on in their experience.
[13:35] Amanda Linden what if we brougth back the resident help network....
[13:35] Treacle and they like company. they dont like to be alone. :)
[13:36] Youri Ashton in theory your idea is great amanda, but i fear that not everyone gets what tips they are looking for then
[13:36] Peewee Musytari we know the info is all out there an available but I know people that have been in sl for years that are still scared of the KB
[13:36] DogWomble Dollinger amanda twitter might be one way to do it, imy suggestion to bring the community into the portal was to address that though ... people will know about it if you put it into the tool they use every day tho
[13:36] Cummere Mayo how many MORE places do we really want to send residents when even experienced users are overwhelmed
[13:36] Treacle brought back? Oo :))
[13:36] draconis.neurocam its more than not knowing the resources you have available, its knowing that you need them, most people expect to figure something out on their own, and i don't think sl is something you just pick up in its entirety
[13:36] bob Iwashi looks up support history to re-read old support ticket answered by support about boardoom lack of helpful articles for the noobs

[13:36] ANSI how to become a newbie ?
[13:36] Treacle i thought we had the RHN
[13:36] Lord of Dee Exactly dave, tutorial, quests, rewards, it's a good way to go
[13:36] DogWomble Dollinger at least putting a better reference to the community tools and the like into the client would give them some visibility and people will know that they exist
[13:36] Amanda Linden interesting--that idea has come around lately...
[13:36] Dave Strider Rewards could be taken advantage of, but a simple badge or achievement system might be enough to push someone to explore a little further.
[13:36] Amanda Linden we've been talking about exactly this.
[13:36] Lexie Treacle: Expand its reach might be a better way to say that
[13:36] Rand I think an opt-in newbie achievement system would be cool IMHO
[13:36] Treacle is RHN not the current help network? ^^
[13:37] Lord of Dee Amanda the problem with a noob Twitter feed is that the noobs might not be on Twitter, so they'll wonder why they can't be pointed to the info on your site
[13:37] Cummere Mayo i would bring back the mentor program, but make it ope to al that want to volunteer that are at least a year old on at least one avi
[13:37] Ann Otoole there are at any given time dozens of "quests with rewards" running called hunts.
[13:37] Lord of Dee A new user forum would be heloful though
[13:37] Amanda Linden ah, interesting.
[13:37] Torben I believe it would make more sense to send a series of emails to new user: something like "Your first day in SL" / "Places to go" / "How to find out more"
[13:37] Lord of Dee Although I love Twitter and would love to see LL tweeting more often
[13:37] Amanda Linden yeah we do that torben--but not sure how well they are working. pretty low open rates (in general)
[13:37] Peewee Musytari a lot of noobs come in with the attitude that it is a "game" so they are actually expecting to play something...so if they landed somehwere where they had to do stuff and learn too they would prolly like that
[13:38] ANSI @torben .... and how to teleport ;)
[13:38] Youri Ashton think i really should get that meeting between disability aid and the lindens going... gets a lot of the problems gone for basically everyone :p
[13:38] Ann Otoole i don't like reward systems that increase bot gaming. Not one bit. anything for statyus will be gamed.
[13:38] Darrius Gothly I like that idea Torben. A stock "script" of emails that all new users get .. each next email sent when they accomplish certain things or gain skills.
[13:39] DogWomble Dollinger well it needs to be carefully managed
[13:39] bob Iwashi amanda - does it vilate any tos/policies if i copy/paste an old support ticket into here?
[13:39] Amanda Linden well, the reward would be status that they've completed basic skill sets.
[13:39] Torben what also would be sweet: A virtual helper (like that Microsoft dog)
[13:39] Lexie Emails can be caught in filters or ignored. What if it was part of the sidebar?
[13:39] bob Iwashi violate*
[13:39] Cummere Mayo we used to have so many community portals with their own oreintations, registrations etc
[13:39] Amanda Linden not sure how much bots would even want to game it
[13:39] DogWomble Dollinger otherwise we'll get people into clubs saying "how do i level up"
[13:39] Cummere Mayo why were those cut off?
[13:39] Dave Strider No lindens should be attached to the achievement system, but because most gaming oriented systems these days have something set up like that, it could be that extra push that gets someone hooked, or pushes them towards an area where they see something that gets them hooked. All it takes is the right nudge in SL to find what you love.
[13:39] draconis.neurocam i feel like an improved search system would also help direct new users to where they want to be, why make something new, when you already have something that could use some work
[13:39] Dresden Ceriano a lot of emails to new residents is not a good idea to me... a lot of people would think of it as spamming
[13:39] Amanda Linden cummere, they had very low success rates (on average) there were some excpetions.
[13:39] Youri Ashton oh yeah, reminds me. Philip asked me some time ago to make a folder with all kinds of tools for disabilities, that are all full perm. He agreed with me that the default library needed to have something in that direction. but I can talk about that in another time
[13:39] Ann Otoole ok. that works then. but things that "unlock new things and offers" would be gamed.
[13:40] Amanda Linden but, folks still come in through community gateways...
[13:40] Darrius Gothly Sidebar should work too.
[13:40] Amanda Linden good point ann
[13:40] Peewee Musytari what if there was a clearly marked sidebar option that took them to a learning sim and you build a kewl game style thing there for them to do
[13:40] Venus Petrov if the offers have no value, who cares if it is 'gamed'? lol
[13:40] Amanda Linden absolutely youri--and we'll bring gentle into that convo
[13:40] Peewee Musytari then we could send them there when they ask is noob questions too
[13:40] Ann Otoole but if it is all stuff only new basic viewer residents could use then might work
[13:40] Cummere Mayo i still think... something like the csi and other similar promotions on a more perminate setup would be good
[13:40] Jeremy Linden does love the Ivory Tower of Primitives and the Particle Lab.

[13:41] Cummere Mayo activites, shopping music all incorperated into the orientation
[13:41] Peewee Musytari ivory tower is the best I send everyone there hehe
[13:41] Youri Ashton amanda, i sure will get her into this. I already suggested to get a meeting with her group and the lindens
[13:41] Lord of Dee They need to sort the inventory before we send them shopping
[13:42] Youri Ashton adding in a 'perk' system might be keeping people longer in SL and might add some extra fun. As in gaining a collectors thing.
[13:42] Ann Otoole would it be mean to make them learn linkset resizing before buying shoes and hair?
[13:42] Cummere Mayo lol
[13:42] Lord of Dee lol Ann
[13:42] Darrius Gothly Following on the Rotating "Choose Your Avatar" widget .. what about a Rotating "Choose your Interest" selector that has all the "next steps" options that the new user can pick their own personal interest from?
[13:42] Dresden Ceriano lol
[13:42] Amanda Linden ok, new question.
[13:42] Peewee Musytari i think the basic viewer makes learning harder, they`d be better off thrown in the main viewer and given better guides like some of those suggested
[13:42] Treacle agree Peewee
[13:42] Amanda Linden waht's the one thing you wish you had known about that would have been hugely helpful during yoru first week in SL?
[13:42] Dave Strider Basically, the newbie dialogs that you get when you go around on your first login and click stuff, could be reworked into an achievement notice with the same details. Perhaps post a badge to your profile, show people that you've atleast explored the UI. LIndens could have a special badge in their profiles, perhaps you get an achievement after being around for X amount of time, these are all achievements that people can look forward to having, even if it's not worth anything but vanity, people still go for that stuff.
[13:42] Vernes Veranes I agree with Peewee.
[13:43] DogWomble Dollinger amanda, on behalf of some of the noobs i've helped, instructions on unpacking boxes
[13:43] Darrius Gothly agrees with Peewee too

[13:43] draconis.neurocam amanda, easy, the ctrl alt shift camera
[13:43] Darrius Gothly "How NOT to wear a box"
[13:43] Mags Indigo agrees with Dog

[13:43] Mags Indigo and Darrius :-)
[13:43] Venus Petrov I wish someone had told me that boxes were safe to unpack. I thought there were bombs inside...laughs
[13:43] Amanda Linden yeah, i wish i had known that too.
[13:43] Amanda Linden :)
[13:43] Cummere Mayo how to get dressed
[13:43] Dresden Ceriano what an AO is
[13:43] Peewee Musytari for me wit would have been how to see my face but the new viewer makes that easy now
[13:43] Silvana Grut :)
[13:44] Treacle Amanda the one thing most newbies want is someone to talk them through basic stuffs. A real person to interact with. :)
[13:44] Amanda Linden i agree.
[13:44] Rand Re: boxes, I know folks don't like to read, but http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185
[13:44] DogWomble Dollinger also, references to stuff i'd need to know ... "how to get lindens", "welcome to xstreet/marketplace and this is how oyu use it", "how to meet people"
[13:44] bob Iwashi i agree treacle
[13:44] Amanda Linden it's interesting.
[13:44] Mags Indigo I was scared of real people
[13:44] Treacle simple one by one steps.
[13:44] Dave Strider I miss when Live Chat was actually in the viewer. Those were the days.
[13:44] Cummere Mayo again i say restart the meontro program and open it up to everyone with over a year in SL
[13:44] Venus Petrov Rand, I rezzed over 4 years ago..lol
[13:44] Dresden Ceriano i didn't want to talk to anyone when i first got here... i thought i was ugly as shit... lol
[13:44] Amanda Linden we have data that suggests that folks stay inworld make friends during the first session or two.
[13:44] Amanda Linden otherwise, they don't come back---generally
[13:44] Darrius Gothly Rand .. we oldbies know that link, but newbies haven't a clue there even is a KB or Wiki.
[13:44] Treacle Mags thats true too. :)
[13:44] Dresden Ceriano ooops sorry
[13:44] DogWomble Dollinger oh, and "no matter what some people say, the sky is remaining firmly where it is"
[13:44] Lexie The main thing I see, regardless of where new users show up is: they are in appearance mode. So I think thats a pretty same "common" interest. Residents might particapte in learning if it gives them "appearance" perks.
[13:44] Treacle many are very shy
[13:45] Venus Petrov you prolly were Dres lol
[13:45] bob Iwashi flat earth society?
[13:45] Venus Petrov so was i
[13:45] Peewee Musytari editing appearance...adding clothes, unpacking clothes, finding them in inventory ...alll seem to cause them them most problems
[13:45] Rand OK so maybe just making new users aware of resources avaiable to them?
[13:45] Dave Strider But it would be flooded like crazy nowadays, would need a whole support staff just for it to be in the viewer again lol
[13:45] Cummere Mayo rand within reason
[13:45] Lisa Fossett Lexie, those "noobs" who hit appearance immediately on landing are probably not noobs
[13:45] Ann Otoole meeroos makes you stay in world a lot more and make friends. tis a fact. made me grumble a bit.
[13:45] Lord of Dee All these noob initiatives need to be laregly worked around with the limitations of the basic viewer in mind
[13:45] Dresden Ceriano i have pics to prove it venus
[13:45] Dave Strider Bring back collision particles!
[13:45] Darrius Gothly Offer up free store space on Orientation Land for Freebie stores.
[13:45] Lexie Haha Lisa, some are, some for sure are not
[13:46] Venus Petrov i destroyed most of mine hehe
[13:46] Amanda Linden dave--lol
[13:46] Kennylex Luckless take it near by and if I can swap to, I am so silly :-)
[13:46] DogWomble Dollinger peewee i agree ... i worked it out pretty quickly, but then i'm technically minded as it is ... perhaps torley should do a video "things a noob will need to know regarding how to get yourself dressed'
[13:46] Youri Ashton lisa, true. no noob will know how to get that working on first rezz second
[13:46] Dave Strider Hehe. :3
[13:46] Dresden Ceriano i hit appearance first thing as a noob
[13:46] Peewee Musytari other question asked a lot is ...where do I go now and how do I meet people
[13:46] Cummere Mayo one of the issues i do come across of users between 3-5 days old is twitter, facebook, forum, kb, jira... I jsut want help!
[13:46] Amanda Linden yep peewee--totaly
[13:46] Lisa Fossett Those who do have some kind of expereince or someone guiding them most likely
[13:47] DogWomble Dollinger well with the 'where to go' thing, is it possible to have something that works off the destination guide added to orientation island?
[13:47] bob Iwashi i ws lucky when i started
[13:47] ANSI i think "noob" is a very insulting Word for a newbie
[13:47] Amanda Linden really? tell me more.
[13:47] bob Iwashi people helped back in those days
[13:47] Youri Ashton indeed peewee, a lot is asked, but newbies can not read the info clearly. its rather... to difficult for some
[13:47] Dresden Ceriano it is ANSI
[13:47] DogWomble Dollinger add that and the "everything you need to know in 25 words or less" and maybe a few freebies, that should help a lot
[13:47] Peewee Musytari if they think of it as a game they expect a "purpose" ..takes a while to realise that life is meaningless and there is no goal lol
[13:47] Treacle people help now :))
[13:47] Jeremy Linden "Noob" is kind of a derogatory form of "newbie", Amanda. Sometimes used endearingly, sometimes not.
[13:48] Amanda Linden good point.
[13:48] bob Iwashi i try to help them treacle, but it;s ahrd wit hthe lack of avaialble resources
[13:48] Lexie I avoid saying Noob
[13:48] Lexie New Resident is better
[13:48] Lord of Dee I think it might be useful if people login with the basic viewer this week and then come back with suggestions next week on what they feel might be useful
[13:48] Amanda Linden :)
[13:48] Silvana Grut costumo dizer.. novo residente :)
[13:48] bob Iwashi i spenta lot of time at hte noobe sim near me, ans bob and an alt, and i was dismayed by the lack of help for them
[13:48] Dave Strider Unless we are playing Mortal Kombat. Then Noob is acceptible.
[13:48] Dresden Ceriano i always thought noob was someone that's been around forever and still looks and acts as if they first got here
[13:48] Youri Ashton im kinda lazy in typing, so i type 'noob' rather :p
[13:48] Amanda Linden ok, last chance to lob your ideas in and then we have a few more items on teh agenda...
[13:48] Mags Indigo Nresi
[13:48] Mags Indigo :-)
[13:48] Youri Ashton i just dont mean any offence
[13:48] Cummere Mayo another issue is that allot of people coming in as they do get involved see everyone with two names given allot more respect then anyone with one
[13:48] Treacle there are resources bob...:))
[13:48] Peewee Musytari i plan on saying new resident and then type newbie
[13:48] Cummere Mayo we need to fix that
[13:49] bob Iwashi no treaclew, not where i refer to there isn;t
[13:49] Lord of Dee Indeed Dreden, that's the derogatory version
[13:49] bob Iwashi absolutely nothing
[13:49] draconis.neurocam ive heard people say the term resident is a bit odd itself
[13:49] Darrius Gothly "Hatchling", "Novice", "Dinner" ... all about the same.
[13:49] Treacle then perhaps find somewhere where there are bob :)
[13:49] Youri Ashton term resident is actually a little odd indeed
[13:49] Lisa Fossett The resources are there...and that's my point; most people do not know how to find them.
[13:49] bob Iwashi i would treacle , but this place is near my home ;)
[13:49] Amanda Linden agreed lisa.
[13:49] Treacle yes Lisa
[13:49] Peewee Musytari ooh they don`t like that new name "Resident"
[13:49] Amanda Linden how do we get those resources into new resident's hands?
[13:49] bob Iwashi and i'm trying to be "citizen-bob" and hel the mout
[13:49] Vernes Veranes Are we discussing the official term for newbs? srsly?
[13:49] bob Iwashi help them out*
[13:49] Treacle bob i would be happy to share some resources with you.
[13:49] ANSI call our newbies "young bear" ;) just a suggestion
[13:50] Youri Ashton a lot dont like the name 'resident'
[13:50] Treacle new folks i think is a possible term :)
[13:50] Dave Strider I think the benefits behind the SL Mentor system was that it was 1. Linden Organized and 2. Could be deployed where necessary in the help islands. I didnt think it was a good idea when it was disbanded.
[13:50] bob Iwashi treacle my lov, i made mty own to hand out to htme ;)
[13:50] Peewee Musytari so many ask how they can get a "real" name
[13:50] Mags Indigo any more than 5 letters and it's a non starter
[13:50] Kennylex Luckless whispers: Newcomers?

[13:50] Lisa Fossett Short of having a real live person meet them (which answers the "make contacts immediately" idea), have it front and center on their viewer
[13:50] Youri Ashton a lot feel like it being offending
[13:50] Treacle ok bob my love. no worries. :)
[13:50] Lisa Fossett not buried
[13:50] Darrius Gothly So maybe the VERY first thing that folks need to know how to do is to fix up their Display Name. That is the one "personal" attribute that folks run into immediately and feel very strongly about making "Theirs".
[13:50] Ann Otoole users sounds like heroin addicts. hmmm SL is addicting...
[13:51] Cummere Mayo yeah one of my most frequent questions is "how do i get a real name likeyours"
[13:51] Silvana Grut yes, a primeira coisa que muitos querem saber, é como tirar "resident"do nome
[13:51] Youri Ashton indeed ann
[13:51] Dresden Ceriano lol
[13:51] Treacle SL needs to be marketed to new folks. simple as that.
[13:51] Treacle helpers need to do that
[13:51] Treacle not for retention
[13:51] Vernes Veranes Treacle: true
[13:51] ANSI yes @ treacle
[13:51] Lisa Fossett The answer to what people want is going to be as varied as we all are; I could care less about display names, for eample.
[13:51] Treacle but to allow new pple the opportunity to enjoy it.
[13:51] draconis.neurocam i miss when we were all just avatars, its very equalizing and plays into the indic theme ll went for, the jainist hand, the grids named after hindu gods
[13:51] Tiamat Bingyi o.o
[13:51] Tiamat Bingyi O.o
[13:51] Tiamat Bingyi o.O
[13:52] Cummere Mayo the entire single name thing really needs rethought
[13:52] Amanda Linden wow.
[13:52] Peewee Musytari omg where is the eject button
[13:52] Youri Ashton stop with the gestures please o_0
[13:52] Treacle the people behind the keyboard should be any helpers priority. :( imho
[13:52] Venus Petrov I like this brainstorming but I hope resources are not redeployed from things like grid stabilization and support needs. please
[13:52] Amanda Linden ok, we have one last question....
[13:52] Quantic2 can someone send me normal fart?
[13:52] ANSI sl need a cool mascot too.... unique, a value of brand recognition, cute..... ME :)
[13:52] Amanda Linden but, before we get there.
[13:52] Ann Otoole make sexy animated ads using avatar physics for ad sense and tag them with IMVU lol. That should work well. To get rid of imvu ads on my youtubes i tagged them with IMVU.
[13:52] Amanda Linden just really watned to thank everyoen for great ideas.
[13:52] Quantic2 please give me normal fart
[13:52] Amanda Linden really helpful. i'm going to take them (from transcript) and really give them thought.
[13:52] Lord of Dee IMVU advertise like crazy
[13:53] Amanda Linden kudos to everyone here. :)
[13:53] Cummere Mayo imvu does... but their retnetion rate is worse then sl :P
[13:53] Lexie
[13:53] Cummere Mayo lol
[13:53] Dave Strider I personally think that if the Mentor group was reinstated, and a similar Help Island structure still existed, helping users would alot easier. The whole point of the Mentor group was to help out those on their initial days, and be their Mentor.
[13:53] Vernes Veranes SL allows the creation of any item imaginable. why hasn't SL officially rooted itself in multiple markets? For starters alone, howmuch effort does it cost to get blizzard to dump game related objects into SL?
[13:53] Peewee Musytari do you think that setting up a fun RP type sim for learning while playing would solve both the problem of easy learning and the one of new residents meeting people?
[13:53] Amanda Linden ok, last is potentially renaming identity and relationships to lifestyles and relationships.
[13:53] Darrius Gothly Seconded.
[13:53] Amanda Linden thoguths?
[13:53] Mags Indigo sounds good
[13:53] Lexie Dresden had a good name in mind
[13:53] Cummere Mayo YES!
[13:53] Ann Otoole that works
[13:53] Venus Petrov do it
[13:53] Mags Indigo less like a psychology class
[13:53] Amanda Linden ha, ok.
[13:53] Peewee Musytari like that name yes
[13:53] Amanda Linden let's go ahead & do it then.
[13:53] Quantic2 hey send me fart
[13:54] Dresden Ceriano cool
[13:54] Amanda Linden cool lexie/raymond?
[13:54] Lexie will do
[13:54] Lexie or.. noted!
[13:54] Amanda Linden great.
[13:54] Lexie lol
[13:54] Raymond Linden Yep
[13:54] Dresden Ceriano thanks
[13:54] Dresden Ceriano lol
[13:54] Peewee Musytari also was talk of the name of the "Off-Topic" not being off-topic
[13:54] Amanda Linden ok, one last q.
[13:54] Darrius Gothly But .. with that said .. BIG kudos for getting that forum up and running so fast Lexie and Amanda. Very well done.
[13:54] Mags Indigo kk another good day at the office
[13:54] Raymond Linden It may require us to create a whole new sub-forum and move all the old posts over
[13:54] Amanda Linden would love to continue these brainstorms.
[13:54] Amanda Linden do we have any suggestions re: the next brainstorm?
[13:54] Lexie (it will Raymond)
[13:54] Amanda Linden re: community tools/communications
[13:54] draconis.neurocam residents are a long untapped resource >.>
[13:55] Treacle yes i have a suggestion Amanda. :)
[13:55] Cummere Mayo how to simply finding which resource to use
[13:55] Amanda Linden shoot
[13:55] Ann Otoole if you made a forum for each user group then the brainstorming could continue and for everyon including those that can't make these time periods.
[13:55] Cummere Mayo >.>
[13:55] Lord of Dee replaced your Facebook MOTD with check out the forums MOTD's perhaps, or the land store, or the auctions or the marketplace
[13:55] Treacle why do we have to make young people sad when they cant be in SL without some specific help to get here. like 13 - 15 year olds.
[13:55] Amanda Linden like that idea ann--it's in the queue.
[13:55] Ann Otoole :)
[13:55] Treacle SL would be great for that age range
[13:55] Dave Strider I think there should be a discussion dedicated solely to figuring out new ways to help users become accomodated to SL, like the ideas I had been bringing up today.
[13:56] Lord of Dee point people in the direction of your services not someone else's
[13:56] Cummere Mayo no treacle it really wouldnt
[13:56] Treacle and end up getting booted
[13:56] Treacle yet they feel they need to put in false DOBs
[13:56] Cummere Mayo and they should be
[13:56] Amanda Linden i suggest you take teen stuff to terrence's UG.
[13:56] Mags Indigo any younger than 16 and it becomes a playground
[13:56] Amanda Linden he's really teh best one for that input.
[13:56] Treacle its hard for young pple to find how to get to the 13 - 15 yo places
[13:56] Mags Indigo a kiddies playground
[13:56] Rand Ann, Amanda - we have the Community Feedbac forum for this UG
[13:56] bob Iwashi terry's a good bloke
[13:56] Dave Strider But yes, a public forum for these ideas where certain Lindens spend time reading and replying to posts would be nice. Alot of people cant make it to these meetings.
[13:56] Treacle they have specific places
[13:56] Youri Ashton I sure would like to see some form of a 'perk' system in SL, a lot of MMO's have it, and SL is still behind on it.
[13:56] bob Iwashi one of the best i've ever met in sl
[13:56] Peewee Musytari even the 16 year olds are bored of G rated and are all posting how they can change their age cos the "accidentally put the wrong one on registration"
[13:56] Treacle they dont know how to get in
[13:56] Jeremy Linden Terrence's Teens in SL user group starts in a couple minutes in the Chimp Labs regions, I believe.
[13:56] DogWomble Dollinger well 13-15 yo's as i understand it are onloy supposed to be here when linked to the resources of an educational institution
[13:57] Youri Ashton besides, it WILL add a lot of new ideas and functions over time
[13:57] Treacle yes Dog
[13:57] Treacle but how do they find it?
[13:57] Youri Ashton yes jeremy, it does
[13:57] Treacle too many come on main grid
[13:57] Mags Indigo they've always come to the main grid
[13:57] Cummere Mayo treacle they can only come onto main grid if they false register
[13:57] Mags Indigo and always will
[13:57] Treacle regular 13-15 yo just get ARd
[13:57] Mags Indigo when they become bored of the kiddies bit and want to do the naughty stuff
[13:57] Youri Ashton no one on main grid can go to that meeting however....
[13:57] Treacle yes i understand that.
[13:57] Amanda Linden ok, good stuff. i'll look over everything and put together the brainstorm for next week.
[13:58] Treacle but so many are here
[13:58] Cummere Mayo at which point LL really should beging charging their parents with fraud
[13:58] Peewee Musytari they are false registering though, after cheking out what they are stuck with on their real ages
[13:58] Amanda Linden seems like we can contiue the one from today--but go deeper in certain areas--like mentors, resources on web, etc.
[13:58] Youri Ashton Blue Linden used to do that meeting if im not wrong
[13:58] Treacle there should be a way to get them in an educational programme or so.
[13:58] Jeremy Linden And me, Youri, until right before the merge :-)
[13:58] Youri Ashton lol
[13:58] bob Iwashi amanda, can you ask1 question for us: waht are the cances,if any, of soem form of the mentor program returning?
[13:58] DogWomble Dollinger it would be nice treacle, would require involvement of the educational sector so might be easier said than done
[13:58] bob Iwashi chances*
[13:58] Amanda Linden we're lookin at it bob.
[13:58] Amanda Linden :)
[13:58] Youri Ashton well i would love to join you, but unfortunetaly I am not allowed there it seems :(
[13:58] Treacle otherwise if they are not taken care of they will lie and end up in all of the wrong places.
[13:59] Cummere Mayo treacle they still will
[13:59] Amanda Linden hopefully, will have update on that in next few weeks.
[13:59] Treacle nothing is too hard dog with the right planning. imho.
[13:59] Amanda Linden ok, guys. we're at the end of our time.
[13:59] Raymond Linden Hey All - I gotta run. Grat meeting!
[13:59] Amanda Linden but, this has to be the best UG yet!
[13:59] Lexie Great meeting!
[13:59] Peewee Musytari awesome meeting guys
[13:59] Jeremy Linden I'll let Terrence know that there are non-teens who want to bring up teen-related issues. Maybe he'll be able to work something out.
[13:59] bob Iwashi is notign amanda's answers in his diary to come back for a full answer

[13:59] Lexie Bye for now!
[13:59] Youri Ashton thanks for having us lindens!
[13:59] Treacle ok ty :)
[13:59] Darrius Gothly Agreed .. Excellent Meeting! Thank you for tapping us .. so to speak.
[13:59] Lord of Dee Cheers guys
[13:59] Venus Petrov tc all
[13:59] Amanda Linden bye everyone. see you next week!
[13:59] Torben bye all
[13:59] Peewee Musytari ty amanda, lexie, raymodn, rand, jeremy
[14:00] Mags Indigo ty all
[14:00] ANSI save our bears
[14:00] Lisa Fossett Thank you all :)
[14:00] Venus Petrov and please don't forget the issues we currently have and redeploy on sexy stuff
[14:00] Silvana Grut bye all
[14:00] Dresden Ceriano i love being tapped
[14:00] Amanda Linden thanks all.
[14:00] Youri Ashton jeremy, i already IM-ed him some time ago and he refused at that time. but perhaps you can indeed get something working
[14:00] Dresden Ceriano lol
[14:00] Amanda Linden rand/jeremy--transcipt?
[14:00] Mags Indigo wanders off for a beer

[14:00] Darrius Gothly Naughty Dres ... *grin*
[14:00] Rand Bye all, and thanks!
[14:00] Amanda Linden can you grab it for us?
[14:00] Dresden Ceriano bye Rand
[14:00] Jeremy Linden Rand's on top of the transcript this week. It'll show up on the user group's wiki page :-)
[14:00] Darrius Gothly <-- secretary
[14:00] Ann Otoole bye everyone :)
[14:00] Amanda Linden fab fab fab.
[14:00] Amanda Linden thanks rand
[14:01] Jeremy Linden Also, Darrius seems to do his transcript faster than Rand or I can.
[14:01] Youri Ashton oh amanda, read your IM
[14:01] Youri Ashton :)
[14:01] Peewee Musytari ooh the darrius vs linden transcript race
[14:01] Amanda Linden kk
[14:01] Peewee Musytari set...goooooo
[14:01] Darrius Gothly hehehe .. I cheat ..
[14:01] Peewee Musytari ** Loooooo00ooooooL **

[14:01] Dresden Ceriano thanks again for the new forum... bye everyone
[14:01] DogWomble Dollinger and comign round the last corner ... darrius is in first place, closely followed by rand with jeremy coming in a tight last
[14:01] Jeremy Linden Darrius, do you use a specific tool to encode the transcript for the wiki?
[14:01] Peewee Musytari till next week alll...*waves n poofs*
[14:02] Darrius Gothly Nope .. just C&P into my wikify script.
[14:02] ANSI take care all
[14:02] Tiamat Bingyi tc all
[14:02] Jeremy Linden Well, the wikify script is what I meant :-)
[14:02] Silvana Grut bye, take care
[14:02] Jeremy Linden The one I'd been using doesn't handle usernames very well.
[14:02] Darrius Gothly http://www.dgp4sl.com/wikify.php5
[14:03] Jeremy Linden Very cool. Thanks!
[14:03] Darrius Gothly yvw
[14:03] ANSI damn lag