Doc Team/2010-09-29

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Transcript

[13:00] Jeremy Linden: Hey guys.
[13:00] Arawn Spitteler: It's been so long, I didn't know if this hour was still held
[13:00] Jeremy Linden: Long time, no see, Arawn.
[13:00] Adamburp Adamczyk: heya jeremey :0-
[13:01] Jeremy Linden: Hey Adamburep
[13:02] Jeremy Linden: Hm. Thanks, but I don't think I'd be a good role model if I used this...
[13:02] Adamburp Adamczyk: i only smokes them in virtual world
[13:03] Jeremy Linden: Of course. It would be impractical to make something so large in real life :-P
[13:03] Tomais Ashdene: Whew. That crash came just as I thought 2.2 was being well behaved. Hello everyone. :-)
[13:03] Jeremy Linden: Hi Tomais.
[13:03] Adamburp Adamczyk: hehe, not if you;re dutchman ;)
[13:03] Adamburp Adamczyk: which i'm not btw
[13:03] Jeremy Linden: You're relieved that it isn't well behaved?
[13:03] Arawn Spitteler: /me's on Snowglobe, to be safe: Hi, Tomais
[13:04] Tomais Ashdene: I usually am too Arawn, but I was feeling adventurous. LOL - no, 2.2 has been generally well behaved Jeremy, so that caught me by surprise. :-)
[13:04] Tomais Ashdene has pinged you.
[13:04] Jeremy Linden: Well, that's good to hear!
[13:04] Arawn Spitteler: Yest3erday, Andrew overflew his office hour, and crashed.
[13:04] Arawn Spitteler: Probably a connection fit
[13:05] Arawn Spitteler: Hi, Aarg
[13:05] Aargle Zymurgy: hey Arawn!
[13:06] Aargle Zymurgy: it's so much fun when you rez into another sim with flycam enabled
[13:06] Aargle Zymurgy: the camera stays where it used to be.
[13:06] Jeremy Linden: Whoa.
[13:06] Aargle Zymurgy: it's a bit spooky
[13:06] Adamburp Adamczyk: heh
[13:06] Adamburp Adamczyk: i elt like a prized berk t'other day
[13:06] Aargle Zymurgy: ESC suddenly zips your camera :-)
[13:06] Adamburp Adamczyk: filed 4 ticked for ldpw, then had to cancel them,
[13:07] Arawn Spitteler: Tickets for what?
[13:07] Tomais Ashdene: Deparment of Public Works :-)
[13:07] Arawn Spitteler: /me just files abuse reports on the lindens
[13:07] Jeremy Linden: LDPW is Linden Department of Public Works, but there must have been a reason to file tickets :-)
[13:07] Adamburp Adamczyk: various items, including asking for a restart of the mainland sim where i live
[13:07] Adamburp Adamczyk: then i found out the lindens were doig na roling restart..........
[13:07] Adamburp Adamczyk: a rolling restart*
[13:08] Adamburp Adamczyk: whoops
[13:08] Adamburp Adamczyk: so, bang went all my tickets
[13:08] Arawn Spitteler: /me imagines a roling restart being done by our role models
[13:08] Adamburp Adamczyk: 2 were to release "ghosted" users
[13:08] Adamburp Adamczyk: but they get sorted via a region restart
[13:09] Arawn Spitteler: Legitimate Tickets, but swiftly handled.
[13:09] Adamburp Adamczyk: my philosophy is, if i see something that needs sorting imo,i file a ticket
[13:10] Adamburp Adamczyk: best way
[13:10] Adamburp Adamczyk: jeremy, can i ask an unrelated question?
[13:10] Adamburp Adamczyk has pinged you.
[13:10] Adamburp Adamczyk: unrelated to doc team*
[13:10] Arawn Spitteler: Yes, but Incest is best
[13:11] Adamburp Adamczyk: non gteam etc*
[13:11] Adamburp Adamczyk: is the rumour of the ontynes going true?
[13:12] Jeremy Linden: Hm. I don't feel comfortable commenting on that at the moment. If and when something like that happens, I would hope we make a public announcement about it.
[13:12] Adamburp Adamczyk: that's fair enough :0
[13:13] Aargle Zymurgy: I've been hearing similar rumors, but I hear rumors about me that are simply goofy
[13:13] Arawn Spitteler: People have been going lots, lately; where's Jon?
[13:13] Jeremy Linden: Eh, Jon's around. You mean the fake Jon didn't fool you?
[13:13] Adamburp Adamczyk: /me crosses fingers and hopes the ontynes are going
[13:13] Adamburp Adamczyk: /me useless b******s taht thwy are
[13:14] Adamburp Adamczyk: sorry guys
[13:14] Arawn Spitteler: Were the Ontynes working in Lindex?
[13:14] Adamburp Adamczyk: no, a 3rd party suport company
[13:14] Adamburp Adamczyk: worast part is, i live some 40 miles from their rl base
[13:14] Jeremy Linden: The Ontynes provide first-level support on a lot of issues.
[13:14] hamilton Aho: helllo
[13:15] hamilton Aho: shouts: omg
[13:15] Arawn Spitteler: Him Ham
[13:15] hamilton Aho: linden
[13:15] Jeremy Linden: Hello Hamilton. Welcome to Documentation Office Hours. Where we sometimes talk about SL help resources :-)
[13:15] hamilton Aho: omg hi linden
[13:15] Arawn Spitteler: Lindens do exist, like Santa Claus and the Easter Bunny
[13:15] Jeremy Linden: /me waves.
[13:15] hamilton Aho: i wanna become a linden
[13:15] Arawn Spitteler: Got a plan for bringing in more subscribers?
[13:15] Jeremy Linden: Only there's more of us than there are Santa Clauses or Easter Bunnies.
[13:16] hamilton Aho: so what do you do in linden labs?
[13:16] Jeremy Linden: I don't personally have a plan for bringing more folks in, but hopefully my work will help keep them here.
[13:16] Jeremy Linden: hamilton, I write and organize online help for Second Life.
[13:16] Adamburp Adamczyk: best thing i ever did was go premiunm
[13:16] hamilton Aho: ok
[13:17] hamilton Aho: omg i got one
[13:17] Adamburp Adamczyk: after my old landlord vanished and i lost 30k worth o gear
[13:17] Arawn Spitteler: This is the dock for documentation office hour.
[13:17] Adamburp Adamczyk: had to go prem to get the support to get it back
[13:17] Adamburp Adamczyk: that were 2years ago
[13:17] hamilton Aho: so if your a preuim meber and you want 1/2 sim where do you start?
[13:17] Adamburp Adamczyk: been prem, and mainland plot hodler since
[13:17] Adamburp Adamczyk: holder*
[13:17] Arawn Spitteler: With a lot of money
[13:18] hamilton Aho: but mainland its all bumbs and zig ziggay
[13:18] Adamburp Adamczyk: /me likes dealing with linden labs directly as my landlord
[13:18] hamilton Aho: lol
[13:18] hamilton Aho: shouts: i love torley
[13:18] Jeremy Linden: hamilton, I imagine you'd buy land through the usual channels. If you're looking for half a region on the mainland, you'll need to buy the land either from another Resident or through the land auction system.
[13:18] Arawn Spitteler: Where's Torley, today?
[13:18] Tomais Ashdene: I don't think I've met anyone yet who doesn't like Torley :-)
[13:18] hamilton Aho: omg torely comes her
[13:18] hamilton Aho: e
[13:18] Jeremy Linden: Torley moved to a different team of Lindens... He says he'll still come here occasionally, but he can't make it every week anymore.
[13:19] Adamburp Adamczyk: hehe il ove underpants linden, he's a great guy
[13:19] hamilton Aho: yes hes like a manger of somit
[13:19] Adamburp Adamczyk: great sense of humour
[13:19] hamilton Aho: i love his pic
[13:19] hamilton Aho: crazy and orrgail lol
[13:19] hamilton Aho: ☼(`'·.¸(`'·.¸ * ¸.·'´)¸.·'´)☼
[13:19] hamilton Aho: «´·.¸¸.• WOWIE WOWIE!! •.¸¸.·`»
[13:19] hamilton Aho: ☼(¸.·'´(¸.·'´ * `'·.¸)`'·.¸)☼
[13:20] Aargle Zymurgy: Help..Help.. im Being Repressed!!!
[13:20] Adamburp Adamczyk: i call him underpants as a gag
[13:20] hamilton Aho: lol
[13:20] Jeremy Linden: /me is confused.
[13:20] Adamburp Adamczyk: torley once said everyone mistyped his name as "trolley"
[13:20] Arawn Spitteler: /me hopes the gag is fresh, rather than used.
[13:20] Tomais Ashdene: Me too, Jeremy hehehe
[13:20] Tomais Ashdene has pinged you.
[13:20] Adamburp Adamczyk: and i told him that "trolley" is a slang word for underpants
[13:20] Aargle Zymurgy: ah, that happens.. I'm often called Argyle
[13:21] Adamburp Adamczyk: *✰* UNDERPANTS! *✰*
[13:21] hamilton Aho: better
[13:21] hamilton Aho: bmc
[13:21] Adamburp Adamczyk: onigokko
[13:21] Arawn Spitteler: onigokko
[13:21] hamilton Aho: ohhh and my hadrive is 4gb is there a veiwer what can do under 80mb?
[13:22] Jeremy Linden: Oh! I remember that joke, Adamburp.
[13:22] hamilton Aho: my other 60gb broke
[13:22] hamilton Aho: lol
[13:22] Aargle Zymurgy: 4g? geez... I've got more RAM than that now.
[13:22] Adamburp Adamczyk: onigokko
[13:22] hamilton Aho: lol
[13:22] Adamburp Adamczyk: awwwwww
[13:22] Adamburp Adamczyk: stop
[13:22] Arawn Spitteler: onigokko
[13:22] Adamburp Adamczyk: jeremy, hand that out at your meetings
[13:22] Adamburp Adamczyk has pinged you.
[13:22] Arawn Spitteler: stop
[13:23] hamilton Aho: shouts: i love linden lab
[13:23] Adamburp Adamczyk: onigokko
[13:23] prince Kalnoky: rsrsrsrsr
[13:23] hamilton Aho: jeremy
[13:23] hamilton Aho has pinged you.
[13:23] Arawn Spitteler: Ham needs to wear an onigokko
[13:23] Jeremy Linden: hamilton, I don't remember our system requirements for hard drive space, but you might want to check out http://secondlife.com/support/system-requirements/
[13:23] hamilton Aho: k
[13:24] hamilton Aho: linden when i volnter do i get linden name?
[13:24] Arawn Spitteler: Does SL still work on standard 2002 machines?
[13:24] hamilton Aho: i got that
[13:24] hamilton Aho: yes
[13:24] Arawn Spitteler: I think all Lindens are on payroll
[13:24] Jeremy Linden: I don't think that's a metric we use, Arawn :-)
[13:24] hamilton Aho: slow though
[13:24] hamilton Aho: shouts: stop running lol
[13:24] prince Kalnoky: wow
[13:25] Jeremy Linden: hamilton, Lindens are employees of Linden Lab... volunteers don't get the Linden name, sorry.
[13:25] hamilton Aho: ahhhh
[13:25] Arawn Spitteler: Get your Onigokko on
[13:25] hamilton Aho: ^__^ still love linden
[13:25] Forceme Silverspar: Have I TPed into a madhouse?
[13:25] Arawn Spitteler: We used to have Mentors, but needed so many, that the program was cancelled
[13:25] Aargle Zymurgy: it appears so ,Forceme
[13:25] Arawn Spitteler: stop
[13:25] hamilton Aho: k you can stop now
[13:25] Forceme Silverspar: /me grins.
[13:25] hamilton Aho: thank you
[13:25] hamilton Aho: lol
[13:25] Adamburp Adamczyk: i've only ever fell out with one linden (whom i will not name) over support
[13:26] Jeremy Linden: Apparently, Forceme. This is actually Documentation Office Hours. In theory, w're talking about SL help resources.
[13:26] hamilton Aho: linden. where r u now?
[13:26] Forceme Silverspar: Good good, coz I made a point to get here for this.
[13:26] Arawn Spitteler: To run crazily in circles, wear your Onigokko
[13:26] Forceme Silverspar: Was teaching class so I couldn't get here earlier.
[13:26] Adamburp Adamczyk: yeah jremy, wear youra
[13:26] Adamburp Adamczyk: yours*
[13:27] Aargle Zymurgy: "when in trouble, or in doubt....... run in circles, scream and shout"
[13:27] Jeremy Linden: Haha maybe later Adam.
[13:27] Adamburp Adamczyk: aw, c'mon
[13:27] hamilton Aho: jeremy where r u now?
[13:27] hamilton Aho has pinged you.
[13:27] Arawn Spitteler: /me feels like giving Ham some Candy
[13:27] hamilton Aho: mmmm
[13:27] hamilton Aho: lol
[13:27] Forceme Silverspar: Can I ask about Online Help then?
[13:27] Jeremy Linden: Forceme, did you have a specific question for this office hour?
[13:27] Jeremy Linden: Sure, go for it.
[13:27] Forceme Silverspar: /me smiles wide. It's a few questions....
[13:28] hamilton Aho: /me greedily eats a tasty candy !
[13:28] Arawn Spitteler: Too few, I'm sure, but ask
[13:28] hamilton Aho: thank you
[13:28] Forceme Silverspar: Is there any list somewhere of what the Livechat folks deal with? I ask because everytime I call them, they say "We don't deal with this" I wanted a better feel for what they do deal with.
[13:28] hamilton Aho: /me stops at a bite of candy starts moaning as they clucth their stomache in pain!
[13:28] hamilton Aho: shouts: and whos gov linden?
[13:28] hamilton Aho: /me moans and groans about gobbling down too much candy
[13:29] Aargle Zymurgy: I'm going to cynically state that they don't deal with anything at all.
[13:29] Arawn Spitteler: Gov Linden is more a suit, to work in
[13:29] Adamburp Adamczyk: jeremy, I'd like to ask a favour if poss, just if you;re still in cintact with kate, to give her our best, and hope she's doing alright?
[13:29] Adamburp Adamczyk has pinged you.
[13:29] hamilton Aho: i am loving this!!
[13:29] Arawn Spitteler: Other Lindens log in to the governor's account, to do Governor Stuff, like editing the environment
[13:30] hamilton Aho: jefffffff
[13:30] Jeremy Linden: I don't think there's a specific list of issues Support deals with. Do you have some examples of issues they denied?
[13:30] jeffey Ziplon: yes ham
[13:30] hamilton Aho: this is a linden
[13:30] hamilton Aho: linden lab
[13:30] Forceme Silverspar: Well two things recently...
[13:30] jeffey Ziplon: ok and
[13:30] hamilton Aho: boss of sl
[13:30] hamilton Aho: i love linden lab
[13:30] Jeremy Linden: If you defeat me, you don't win the game, though.
[13:31] hamilton Aho: lol
[13:31] jeffey Ziplon: ok sweet what are u doing here thought
[13:31] Aargle Zymurgy: hamilton, sorry... needed to mute you.
[13:31] hamilton Aho: cuase i wanted too
[13:31] Forceme Silverspar: I wanted a clarification on LL's interpretation on a ToS, and I also wanted to know the quickest most effective way to get rid of nasty comments people posted in their profile.
[13:31] hamilton Aho: dark my friend has some qustoins
[13:31] DarkLove Snowbear: hey jeremy i need to talk to you in IM
[13:31] DarkLove Snowbear has pinged you.
[13:31] jeffey Ziplon: why you want to buy land ham
[13:31] Jeremy Linden: I'm sorry, please keep questions in public chat, for the record.
[13:32] Arawn Spitteler: For inappropriate Profile Comments, there should be a category of AR
[13:32] hamilton Aho: omg need a qutoin!
[13:32] Jeremy Linden: Hello to the new arrivals. This is Documentation Office Hours. This is where we chat about SL's online help, specifically the wiki and the help system in Viewer 2.
[13:32] hamilton Aho: shouts: is teen sl coming too sl main grid?
[13:32] Forceme Silverspar: But those are two recent things... I was just interested in seeing what they did deal with as I have had many other instances where they have said they don't deal with that.
[13:32] jeffey Ziplon: ham im going somewhere bye
[13:32] Aargle Zymurgy: Arawn, depending on profile information, I think various categories could be employed: disclosure, obscenity, etc.
[13:33] hamilton Aho: bye
[13:33] Forceme Silverspar: Is there anyway I can get help from a Linden like instantly to get rid of a profile statement that is absive other than AR?
[13:33] hamilton Aho: shouts: omg omg linden bear
[13:34] Arawn Spitteler: AR'd be the way to go.
[13:34] Jeremy Linden: It's hard for us to make specific rulings on stuff in the TOS, because if we do that, people will find loopholes and we'll lose the ability to judge issues on a case-by-case basis.
[13:34] DarkLove Snowbear: let you know Kaos Deed is a Hacker so let you know make sure you know
[13:34] Aargle Zymurgy: Forceme, does it involve disclosure?
[13:34] Forceme Silverspar: Thanks Jeremy. Nope, just rude stuff. Is there a quick way to get rid of it?
[13:34] Forceme Silverspar has pinged you.
[13:34] Arawn Spitteler: If it involves Obscene Disclosure, can I see?
[13:35] hamilton Aho: is teen sl coming here ???
[13:35] Jeremy Linden: The proper channel for reporting something that is broadly offensive is to file an abuse report. I'm sorry, but there are no secret backdoors to bypass abuse reports :-)
[13:35] Arawn Spitteler: Rude would be more a feeling, than identifiable
[13:35] Aargle Zymurgy: Forceme, judging from what I know about AR's, unless there's a personal disclosure issue, it's probably a low priority
[13:35] Forceme Silverspar: Do you know the turn around for AR?
[13:36] Aargle Zymurgy: people put the F-word in their profiles on a routine basis.
[13:36] Arawn Spitteler: I think they get prioritized. I've seen almost instant response
[13:36] hamilton Aho: i use this
[13:36] hamilton Aho: *CENSORED*
[13:36] Aargle Zymurgy: so, unless somehow it's personal, the best thing is to not look at the offendingprofile. :-)
[13:36] hamilton Aho: lol
[13:36] Aargle Zymurgy: Arawn, as have I
[13:36] Jeremy Linden: Sorry, I don't know the turnaround. There's no set amount of time it takes, and due to privacy concerns, we can't tell you what action was taken once it gets resolved.
[13:36] Aargle Zymurgy: $ fraud, disclosure and others SHOULD get priority (if you ask me)
[13:36] hamilton Aho: shouts: torely
[13:36] hamilton Aho: torely
[13:36] Forceme Silverspar: Yeah, I know you can't tell me the result, but I expect I woudl see the result, ie the removal of the offending statement.
[13:37] hamilton Aho: shouts: we want torely
[13:37] hamilton Aho: lol
[13:37] hamilton Aho: i realllllllyyyy want to meet him
[13:37] Forceme Silverspar: You don't have targets or such for turn arounds for ARs?
[13:37] Adamburp Adamczyk: simple answer: if you;re offended/not happy, then just file an AR
[13:37] Jeremy Linden: If we do, I don't know what they are, Forceme. I work in an entirely different department :-)
[13:37] Arawn Spitteler: There might be some internal metric, for scoring purposes.
[13:38] Forceme Silverspar: Ok thanks.
[13:38] hamilton Aho: can u anser my qustoin please
[13:38] Adamburp Adamczyk: i DO know the G-team have a fast response on certain categories
[13:38] Jeremy Linden: hamilton, have you been reading the SL blog?
[13:38] hamilton Aho: not much
[13:38] hamilton Aho: where is it
[13:38] Adamburp Adamczyk: /me pulls a face remembering when Kalyee Linden booted my ass when she cleared a sim ou
[13:39] Adamburp Adamczyk: when folks turned a sandbox into a combat zone
[13:39] Jeremy Linden: http://blogs.secondlife.com
[13:39] Jeremy Linden: There are a few posts there on what's happening with TSL. In short, SL is going to become 16+ on January 1, 2011, and TSL will be shut down on Dec. 31, 2010. All 16-18 year olds will be moved to the main grid before then.
[13:40] Forceme Silverspar: How are profiles gonna be dealt with 16+?
[13:40] Adamburp Adamczyk: i've already lockedmy land down in preparation fir that
[13:40] hamilton Aho: shouts: iam 16 pleeease dont boot me
[13:40] Jeremy Linden: 16-18 year olds will be limited to G-rated regions only.
[13:41] hamilton Aho: pleease
[13:41] hamilton Aho: my passport dont work
[13:41] Forceme Silverspar: But that doesn't stop 16- 17 year old folks reading 25+ profiles.
[13:41] Arawn Spitteler: /me wonders if Teens will be rerouted to Zindra Continent.
[13:42] Arawn Spitteler: Maybe we should be allowed adult ratings, on parts of our profiles, for those offering services, and such
[13:42] Jeremy Linden: Forceme, I'm not sure that's true. I don't have all the details, but perhaps I can get Terrence to come here as a guest speaker next week.
[13:42] Forceme Silverspar: Oh that'll be good. LL gonna have to do some serious work on Search if they ainlt gonna be accessing all profiles.
[13:43] Arawn Spitteler: G or PG Rated? I nbotice this is a mature region
[13:43] Forceme Silverspar: Gonna be like rude words palarva for Adult land.
[13:43] Aargle Zymurgy: hm... perhaps an option will be needed to self-mark profile information as mature, as we do land/sim settings
[13:43] Jeremy Linden: Arawn, technically they wouldn't be allowed here. That's an interesting point.
[13:43] hamilton Aho: lol
[13:43] Forceme Silverspar: Self policing, are you serious?!?! Funny!
[13:43] hamilton Aho: furry
[13:43] hamilton Aho: but not quite
[13:44] Aargle Zymurgy: /me shrugs
[13:44] Daniel Voyager: hey everyone
[13:44] Kristy Thespian: woopsie! sorry :)
[13:44] Adamburp Adamczyk: omg!!!!!!
[13:44] Adamburp Adamczyk: ◕◕Kristy ♡
[13:44] Arawn Spitteler: Some Linden Village Sites might be redistributed
[13:44] Kristy Thespian: •·.·´¯`·.·• Adam! •·.·´¯`·.·•
[13:44] Aargle Zymurgy: IMHO, high-levels of profanity/obscenity in a profile is just simply begging to be treated as a child.
[13:44] hamilton Aho: laalalal
[13:44] Arawn Spitteler: Also, if you want to hide your teen status, don't ask about ages
[13:45] hamilton Aho: lol
[13:45] Forceme Silverspar: It's not just obscenity... but if ya look that BDSM is banned under naughty words act for search, then can ya imagine the profiles it will affect?
[13:45] hamilton Aho: /me feels sick
[13:45] Jeremy Linden: hamilton, you know I have to report anyone who outs themselves as a teen, right?
[13:45] Aargle Zymurgy: I'm getting asked about the status of my games and if 16-17 y/o residents can play.
[13:45] Arawn Spitteler: First thing teens do, is to ask how old others are.
[13:45] hamilton Aho: shouts: darn!
[13:46] Arawn Spitteler: Ham isn't a real teen, because he hasn't asked anyone's age
[13:46] Aargle Zymurgy: good point
[13:46] hamilton Aho: please listen please
[13:46] Aargle Zymurgy: LOL
[13:46] Forceme Silverspar: Hopefully none wanna be talking with a 43 year old!
[13:46] hamilton Aho: right:
[13:46] hamilton Aho: my passport doesnt work
[13:47] Aargle Zymurgy: it's funny... one of my first friends here vanished fora while.
[13:47] Aargle Zymurgy: he returned some months ago to tell me he was allowed back in... now that he was 18
[13:47] hamilton Aho: and
[13:47] Arawn Spitteler: What we should do, is keep Teen Grid Open, for those under twenty, but open PG and Adult on age appropriate basis.
[13:47] Aargle Zymurgy: amazingly more mature and responsible that so many I had met in the interim
[13:47] hamilton Aho: the uk passport it deosnt allow things like sl
[13:47] hamilton Aho: safty
[13:47] hamilton Aho: things
[13:48] hamilton Aho: so i cannot get itno tenn sl
[13:48] hamilton Aho: ive been tring
[13:48] Jeremy Linden: Arawn, I think that would be missing the economic point of why we had to shut down TSL in the first place. It isn't really viable for us to be running them separately.
[13:48] hamilton Aho: so iam allowed here now?
[13:48] Arawn Spitteler: Then, convert to G-Rated Sims
[13:49] Jeremy Linden: hamilton, I don't think we've made the switch yet. Technically, I don't think teens are allowed on the main grid until close to December 31.
[13:49] pipinpa Allen: hi. is here d-team OH now?
[13:49] Arawn Spitteler: Was Durga short of paying customers?
[13:49] hamilton Aho: oppisy
[13:49] hamilton Aho: iam scared
[13:49] Jeremy Linden: Hi pipinpa, yes, this is Doc Team office hours. Technically.
[13:49] Arawn Spitteler: Doc Team
[13:49] hamilton Aho: really scare
[13:50] Jeremy Linden: Arawn, Durga is a beta grid, used for testing purposes.
[13:50] Arawn Spitteler: I thought it was Teen. What's Teen?
[13:50] hamilton Aho: but ive got good friedns here
[13:50] hamilton Aho: and a life
[13:51] hamilton Aho: land RP
[13:51] hamilton Aho: etc
[13:51] hamilton Aho: its fun
[13:51] pipinpa Allen: im a member of CT project, i want D-team to rewrite Knowledge base for viewer 2 :)
[13:51] Jeremy Linden: I'm working on it, pipinpa.
[13:51] pipinpa Allen: i know :)
[13:51] hamilton Aho: so am i going to be banned?
[13:52] Forceme Silverspar: Do concierge have an OH? I am on wiki, but I can't see one there? http://wiki.secondlife.com/wiki/Office_Hours
[13:52] Jeremy Linden: Most likely, you'll be moved to TSL until we're ready to move you back over here, hamilton. I don't know for sure what will happen.
[13:52] Arawn Spitteler: I think Concierge would be JAck Hour
[13:52] hamilton Aho: *CENSORED* ive used my mothers passport
[13:52] hamilton Aho: /me scared really!
[13:52] Jeremy Linden: I don't know of any concierge office hours, Forceme. However, concierge customers get additional support options like live chat instead.
[13:53] hamilton Aho: so they might transfer me to tsl
[13:54] Aargle Zymurgy: well, Jack has an office hour, but he's been routinely beaten up over the last few weeks over the whole support issue
[13:54] hamilton Aho: 5 min left!
[13:54] hamilton Aho: lol
[13:54] Forceme Silverspar: Yeah, I know we have extra help, but still... I was wondering if they did an OH. So Jack Linden maybe?
[13:54] pipinpa Allen: you know, Japan native Lindens have gone, so almost Japanese resident confused now. I am able to translate KB only..
[13:54] Arawn Spitteler: Five Minutes, punctuated by Candy
[13:54] Jeremy Linden: I don't think Jack is in charge of concierge anymore, but he might know who is.
[13:54] hamilton Aho: /me criying
[13:55] Forceme Silverspar: Thanks, Jeremy.
[13:55] Forceme Silverspar has pinged you.
[13:55] hamilton Aho: Dun dun DUUUUUN! O.o
[13:55] hamilton Aho: O.O!
[13:55] Jeremy Linden: pipinpa, I'm not sure I understand.
[13:55] hamilton Aho: jeremy
[13:55] hamilton Aho has pinged you.
[13:56] hamilton Aho: ive got land here
[13:56] hamilton Aho: what if
[13:56] hamilton Aho: what fi
[13:56] hamilton Aho: omg
[13:56] pipinpa Allen: np, Jeremy. I guess I should join Lexie OH
[13:56] pipinpa Allen has pinged you.
[13:56] Arawn Spitteler: Are the Lindens afraid, that Sixteens will smuggle adult materials, back to the Teen Grid?
[13:57] hamilton Aho: hey i dont
[13:57] hamilton Aho: i have never been in the sex things
[13:57] hamilton Aho: really no kinding
[13:57] hamilton Aho: i ust party
[13:57] Jeremy Linden: I'm sorry guys, but I'm unwilling to answer more TSL questions. I don't have enough information available to me, beyond our existing policies.
[13:57] Time Minder: You have been online for 1 hours.
[13:58] Forceme Silverspar: Well must, go, thanks again jeremy and all.
[13:58] Forceme Silverspar has pinged you.
[13:58] hamilton Aho: darn
[13:58] hamilton Aho: wait sec
[13:58] Jeremy Linden: Thanks for coming, Forceme.
[13:58] hamilton Aho: if i have a over 18 passport on file will they say stay here?
[13:58] Aargle Zymurgy: I haven't checked in a while, but about how often does Torley turn out new videos?
[13:58] Jeremy Linden: I don't know for sure, hamilton
[13:58] hamilton Aho: scared like hell
[13:59] hamilton Aho: i wanna meet tolety though
[13:59] Jeremy Linden: Aargle, I don't know if Torley is on a schedule, but he seems to make new ones relatively often. I'm not sure what project he's currently working on, but if he's really busy, it might slow him down. If that's even possible :-)
[13:59] hamilton Aho: torley*
[13:59] Arawn Spitteler: Be great for Harry, if an Age Verified gets sent back to Teen Grid
[13:59] Daniel Voyager: Check out Torley Linden recent videos here > http://www.youtube.com/user/Secondlife #g/u
[13:59] hamilton Aho: 1 min
[13:59] Jeremy Linden: Thanks, Daniel.
[13:59] Aargle Zymurgy: ok, sometimes I watch the videos for information, but half the time it's for the humor value
[14:00] hamilton Aho: and go go go go glololololoololololo
[14:00] hamilton Aho: 2pm
[14:00] Daniel Voyager: welcome, still loves his tutorials :)
[14:00] hamilton Aho: lol
[14:00] Aargle Zymurgy: sorta like watching the "You Suck ad Photoshop" series :-)
[14:00] pipinpa Allen: Jeremy, May I ask?
[14:00] pipinpa Allen has pinged you.
[14:00] Aargle Zymurgy: not quite that black humor, but broadly fun
[14:01] Jeremy Linden: Please do, pipinpa. You actually have the most relevant questions for this office hour :-)
[14:01] pipinpa Allen: I think "How about land window" is older version...
[14:01] Daniel Voyager: Also: http://www.youtube.com/user/Torley #g/u - Is Torley's official channel on YouTube. :D
[14:02] pipinpa Allen: so, we need new version or something
[14:02] Jeremy Linden: pipinpa, do you have a link?
[14:02] Jeremy Linden: hamilton, please get off my lap
[14:02] hamilton Aho: kk
[14:02] Aargle Zymurgy: oh, another question: does the d-team do much with the new marketplace?
[14:03] Aargle Zymurgy: development of help and docs for that... or is that another group's responsibility
[14:03] Ellla McMahon: Torley is busy with the Marketplace Wiki pages http://wiki.secondlife.com/wiki/Marketplace
[14:03] Jeremy Linden: Aargle, we actually have a new contractor working on marketplace docs as we speak.
[14:03] Jeremy Linden: She's actually trying to get my attention for some help right this second.
[14:03] Aargle Zymurgy: ok, cool.
[14:04] Aargle Zymurgy: I know some people are screaming bloody murder over it (as usual) but I kinda like it.
[14:04] Arawn Spitteler: Invite her here
[14:04] Aargle Zymurgy: I miss setting my own html in the descriptions.
[14:04] Aargle Zymurgy: but that's about it.
[14:04] Jeremy Linden: Arawn, sorry, no.
[14:04] pipinpa Allen: http://wiki.secondlife.com/wiki/The_About_Land_window
[14:04] Ellla McMahon: Jeremy has anyone asked for a help page about media-webkit plugin errors ?
[14:04] Ellla McMahon has pinged you.
[14:04] pipinpa Allen: there is no rating
[14:05] Jeremy Linden: It looks like Zai Lynch validated the last updated in February.
[14:07] pipinpa Allen: yea, but actually General Tab>rating, right?
[14:08] pipinpa Allen: likea Moderate
[14:08] pipinpa Allen: this KB little bit older
[14:08] pipinpa Allen: so I was translating but on hold now
[14:08] Aargle Zymurgy: guys, I'm headed out... I have too much to do yet today.
[14:09] Aargle Zymurgy: have a great one. Jeremy, thanks for taking the time.
[14:09] Aargle Zymurgy has pinged you.
[14:09] Jeremy Linden: pipinpa, I'm not sure what the best action will be, here. Do community translators have regular meetings with our localization team?
[14:10] Arawn Spitteler: /me should go bring in groceries:BRB
[14:10] pipinpa Allen: i live in Japan, so really midnight on localization team OH...
[14:11] Jeremy Linden: Doh :-(
[14:11] pipinpa Allen: but I hope I JOIN their OH
[14:12] Jeremy Linden: They will probably know best. I think Eli is handling localization now. Noelle is going to be out for an extended period of time.
[14:12] pipinpa Allen: at least ,I could tell you about it, jeremy. good enough
[14:12] pipinpa Allen has pinged you.
[14:13] Jeremy Linden: Thank you for letting me know, pipinpa.
[14:13] pipinpa Allen: by the way, here is 6am tho lol
[14:13] Jeremy Linden: And thank you for asking a real documentation question. Much better than all the questions about teens :-)
[14:13] Jeremy Linden: 6am! :-O
[14:14] pipinpa Allen: haha
[14:14] Jeremy Linden: Ok, I need to go. Thanks for coming, everyone!
[14:15] pipinpa Allen: thanks Jeremy
[14:15] Ellla McMahon: Thanks Jeremy :))

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