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Mentoring Basics Skills Overview: By definition, an overview should be a general outline of the subject discussion that will follow. Only one sentence here speaks to that purpose when you say “The idea here is to codify….” This overview reads more like a personal tangent than a professional explanation of what can be found on this page. While I agree with what you are saying about inept “mentors” I am not so sure this (the overview) is place for that. Could the information here fit better into an introduction, or possibly a conclusion to the material laid out on the page? Also, if you do decide to include them, personal tangents and frustrations, although felt by all of us, need to be very carefully worded or they take the professionalism right out of an otherwise good document. An example of this is where you say “I have actually seen ‘mentors’ yelling at people…….I consider that the ‘hit them over the head with a rock until they learn’ method of teaching.” could be re-worded as “There are known cases of ‘mentors’ yelling at people……these inappropriate mentoring techniques will no longer be tolerated. In the future, mentors will need to be fully certified as laid out by the specific criteria guidelines.” This last part of the revision brings the overview back to its actual purpose of explaining what information will be found on this page and why. Pre-requisites: I would add to the pre-requisites. They would read: Must be at least six months in Second Life and must provide a minimum of three references from Second Life Citizens you have helped in the past. Those of us who aspire to be Second Life Mentors should not have any problem obtaining these references as we have already been helping citizens in need for some time. Also, adding the reference to the pre-requisite might help weed out some of those with inappropriate techniques that we discussed in the overview. The communication skills and the technical skills seem to be right on, although I may comment further on them something in the future. Rettiset Gopheller 14:52, 15 August 2009 (UTC)