Marketplace/Magic Box Shutdown Email EN

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Subject: April 2, 2013: Magic Box Retirement Plan

Dear <Merchant>,

As you already know, about a year ago, we introduced Direct Delivery, a more reliable and faster method to deliver merchandise to your Second Life Marketplace customers. To complete the migration from Magic Boxes to Direct Delivery, we’re starting a phased shutdown of Magic Boxes. You are receiving this email because we have identified at least one active listing in your store that is still using Magic Boxes. In order to keep the listing(s) active, you will need to convert them to the Direct Delivery system.

Important dates for this plan:

  • April 2, 2013:
    • Merchants will no longer be able to list unlimited-quantity items for L$10 or less using Magic Boxes.
    • Any active, unlimited-quantity listings for L$10 or less using Magic Boxes will be unlisted.
  • April 16, 2013:
    • Merchants will no longer be able to list unlimited-quantity items using Magic Boxes, regardless of price.
    • Any remaining active, unlimited-quantity listings using Magic Boxes will be unlisted, regardless of price.

For the time being, limited-quantity items can continue to use Magic Boxes and will not be affected. “Limited-quantity” refers to items that the Merchant does not have rights to copy (such as breedable animals which are “no copy” to the seller).

We do not have a Magic Box shutdown date for the migration of limited-quantity listings at this time. After we designate that date, we will give 30 days’ notice so that Merchants will have time to migrate those items. However, to avoid disruption of your listings by the Magic Box phase-out, we strongly encourage you to convert all of your listings to Direct Delivery as soon as possible.

For more information on Direct Delivery and migrating to Direct Delivery, please see the Knowledge Base. If you have questions or problems, please contact customer support for help.

Thank you for your help in making the Marketplace a better place to shop!

The Second Life Marketplace Team