Second Life Wiki - User contributions [en]

Linden Lab Official:Why is my account on hold?

2010-06-25T10:16:42Z

Harry Linden:

{{KBmaster}}
{{TOCright}}

Has your account has been put on hold? Do you not know why? Wondering what to do next? This article helps you find the answers to these questions.

== Why was my account put on hold? ==

* '''Someone may have''' [[Linden Lab Official:Email Scam (Phishing) FAQ|'''phished''']] '''or stolen your account.'''
* '''One or more of your transactions may involve fraudulent Linden dollars.''' You should be aware that there are other exchanges for L$ that are not affiliated with Linden Lab in any way. We have no control over these exchanges and are not responsible for their activities.
* '''Delinquent account or [http://secondlife.com/corporate/tos.php Terms of Service] violations.''' Account delinquency or violations of the Terms of Service may also cause cause us to hold your account. To correct this, contact billing or support.

== What are the next steps? ==

# Log into the '''[http://www.secondlife.com/support Support Portal]'''.
# You will see a notice to submit a Support Case (https://support.secondlife.com/create-case/)
# Fill in the rest of the fields as directed.
# You'll receive an email containing your ticket information.

== What happens next? ==

Linden Lab will investigate the events that led to placing your account on hold. Once we have concluded the investigation, we will send you an email explaining our conclusion and explaining the action that will be taken with respect to your account. As a reminder, all transactions involving L$ are subject to Linden Lab's Terms of Service.

== My account has been unfairly or incorrectly suspended or permanently closed by Linden Lab — how can I appeal this decision? ==

Linden Lab takes violations of the Second Life Terms of Service and Community Standards very seriously. The decision to apply a suspension or permanent closure for your Second Life account(s) is reached after investigation of your use of the Second Life software and service. Residents are not allowed to participate in the Second Life virtual world if their accounts have been suspended or disabled for violations of our Terms of Service.

However, if you can maintain in good faith that the violations were not due to your actions or negligence, or the actions or negligence of others working for you, you may appeal the suspension or closure of your account(s) in writing to the address below. Please provide any relevant information that you believe would explain the violations we detected. Linden Lab reserves sole discretion in considering whether to take any action on a written appeal. If you would like to appeal your warning or suspension, you may contact Second Life Support, in writing, at the address below:

: Second Life Support, Linden Lab
: 945 Battery Street
: San Francisco, CA 94111

Or by fax: 415-651-9221

We also accept appeals filed electronically using the ticket submission process described above.

{{KBtip| At the time of this writing, responses to electronically filed appeals usually take between 48-72 hours. We cannot guarantee this time frame, but we will do our best to send you a response as soon as we can.}}

[[Category:Abuse and Griefing]]
[[Category:Account Questions]]
[[Category:Dealing with Griefers]]
[[Category:Disputes Between Residents]]
[[Category:I'm having account problems]]
[[Category:Knowledge Base]]
[[Category:Legal Questions]]
[[Category:Miscellaneous]]
[[Category:My Account]]
[[Category:Policies]]
[[Category:Problems or Questions Outside Second Life]]
[[Category:Security Alerts]]

Linden Lab Official:Why is my account on hold?

2010-06-25T10:16:10Z

Harry Linden: /* Basic Accounts */

{{KBmaster}}
{{TOCright}}

Has your account has been put on hold? Do you not know why? Wondering what to do next? This article helps you find the answers to these questions.

== Why was my account put on hold? ==

* '''Someone may have''' [[Linden Lab Official:Email Scam (Phishing) FAQ|'''phished''']] '''or stolen your account.'''
* '''One or more of your transactions may involve fraudulent Linden dollars.''' You should be aware that there are other exchanges for L$ that are not affiliated with Linden Lab in any way. We have no control over these exchanges and are not responsible for their activities.
* '''Delinquent account or [http://secondlife.com/corporate/tos.php Terms of Service] violations.''' Account delinquency or violations of the Terms of Service may also cause cause us to hold your account. To correct this, contact billing or support.

== What are the next steps? ==

# Log into the '''[http://www.secondlife.com/support Support Portal]'''.
# Click the '''New Ticket Submission''' link.

{{KBnote|If you're unable to log into the Support Portal as usual, log in as a Guest Account and use the Ticket Type for Basic/Guest accounts as shown below.}}

=== Basic Accounts ===

If you're on a Basic Account:

# Login to the Second Life website.
# You will see a notice to submit a Support Case (https://support.secondlife.com/create-case/)
# Fill in the rest of the fields as directed.
# You'll receive an email containing your ticket information.

=== Premium and Concierge Accounts ===

If you're on a Premium or Concierge Account:

# On the "Submit a Ticket" page, choose the dropdowns in this order:
#* '''Ticket Type: Technical Issue'''
#* '''Technical issue: I can't log in'''
#* '''Crash/Error: Error message: account is disabled or suspended'''
#* '''Disabled Issues:''' Choose the one you believe to be most appropriate.
# Fill in the rest of the fields as directed.
# Copy the Tracking Number for your new ticket.
# You'll receive an email containing your ticket information.

== What happens next? ==

Linden Lab will investigate the events that led to placing your account on hold. Once we have concluded the investigation, we will send you an email explaining our conclusion and explaining the action that will be taken with respect to your account. As a reminder, all transactions involving L$ are subject to Linden Lab's Terms of Service.

== My account has been unfairly or incorrectly suspended or permanently closed by Linden Lab — how can I appeal this decision? ==

Linden Lab takes violations of the Second Life Terms of Service and Community Standards very seriously. The decision to apply a suspension or permanent closure for your Second Life account(s) is reached after investigation of your use of the Second Life software and service. Residents are not allowed to participate in the Second Life virtual world if their accounts have been suspended or disabled for violations of our Terms of Service.

However, if you can maintain in good faith that the violations were not due to your actions or negligence, or the actions or negligence of others working for you, you may appeal the suspension or closure of your account(s) in writing to the address below. Please provide any relevant information that you believe would explain the violations we detected. Linden Lab reserves sole discretion in considering whether to take any action on a written appeal. If you would like to appeal your warning or suspension, you may contact Second Life Support, in writing, at the address below:

: Second Life Support, Linden Lab
: 945 Battery Street
: San Francisco, CA 94111

Or by fax: 415-651-9221

We also accept appeals filed electronically using the ticket submission process described above.

{{KBtip| At the time of this writing, responses to electronically filed appeals usually take between 48-72 hours. We cannot guarantee this time frame, but we will do our best to send you a response as soon as we can.}}

[[Category:Abuse and Griefing]]
[[Category:Account Questions]]
[[Category:Dealing with Griefers]]
[[Category:Disputes Between Residents]]
[[Category:I'm having account problems]]
[[Category:Knowledge Base]]
[[Category:Legal Questions]]
[[Category:Miscellaneous]]
[[Category:My Account]]
[[Category:Policies]]
[[Category:Problems or Questions Outside Second Life]]
[[Category:Security Alerts]]

Linden Lab Official:Age Verification FAQ

2009-11-04T17:43:00Z

Harry Linden: /* What happens if I experience problems when I try to verify my identity? */

{{:Linden_Lab_Official:Template:Multi-lang}}
{{Navbox/Adult}}

{{KBtip|Confused about the different types of Account Verification? '''[[Linden_Lab_Official:What_are_the_different_types_of_Account_Verification%3F|Click here for help!]]'''}}

This article answers some frequently asked questions about age verification and its use in Second Life.

=='''What is the age verification beta release?'''==

Age verification is a new feature that is now available in a beta release. It is a means of verifying that you are an adult in real life by matching information you provide against public records. While it's in beta, we ask that you be patient as we continue to improve the feature to better meet your needs. Any issues you have should be directed to the [http://secondlife.com/support Second Life Support Portal].

=='''Why do we need it?'''==

While not foolproof, age verification can provide an additional layer of trust for inworld businesses and Residents. It also helps ensure that minors can't gain access to inappropriate adult, mature content in Second Life.

=='''Why are you doing this now?'''==

The growing popularity of Second Life gives rise to the need to add measures of security so that Second Life remains a safe environment for all Residents. We also want to make sure that Residents have the tools they need to interact with the community in a way that works for them. In particular, many Residents who may wish to visit parcels with mature content desire some measure of confidence that minors will not be in those areas.

=='''Who will need to verify their age?'''==

Anyone wishing to enter land for which Residents and businesses have limited access to only those Residents who are verified adults. It's just like going into a bar: you need to prove your age.

=='''What documents do I need to prove my identity?'''==

Exact documents may vary depending on your country of residence, but may include:

* Passport
* Driver's license
* National ID number
* Social security number''' '''
=='''Do I have to get age-verified?'''==

No. This is completely voluntary. Becoming age-verified permits you to enter land in Second Life in which the landowner has limited access to only those who are verified adults. Residents who choose not to age-verify and do not visit land that requires age-verification should not see any difference in their Second Life experience.

=='''How does it work?'''==

Residents will provide a few simple details about their identity; generally, name, date of birth, and address. Additionally, Residents will be asked to provide specific identifying information, such as a driver's license number, passport or national ID card number, or the last four digits of a social security number (this is dependent on where geographically the Resident is based). This is then cross-checked against pre-existing databases of public record to verify that Residents are of legal age. [https://secondlife.com/account/verification.php Click here to get age-verified.]

=='''How do Estate and Parcel owners limit access to their land to only those who have verified that they're adults?'''==

Estate and parcel owners now have the capability to limit access to age-verified Residents in the Estate and Parcel management tools. (See an upcoming Knowledge Base article for a detailed description of how to manage land access). Access to such flagged land will then be limited to age-verified Residents. Residents who are not age-verified will be blocked and will see a message about how to get age-verified.

{{KBnote| This functionality is separate from region and parcel owners flagging their land for mature content.}}

The mature content flag and age-verification feature offer various degrees of notice and protection to Residents. Flagging parcels for mature content provides notice to adults that content contained in the area may be objectionable to them. Banning non-age-verified residents provides an added layer of protection against minors who may have gained unauthorized access to the world of Second Life. ''' '''

=='''Will you store my personal information? Will it be kept private?'''==

Absolutely no personal information that is supplied for age verification is stored or otherwise retained by Linden Lab or its verification partner Aristotle-Integrity. We keep only an indicator that tells us whether there was a positive match for the information you have provided.

Thus, this information will be used only for the purpose of verifying that a Resident is an adult, and will not be transferred or retained unless that is required by law, i.e., pursuant to a law enforcement investigation and proper legal process.

=='''I'm outside the US. Does it work the same in each country?'''==

The exact information required for age verification may vary from country to country, but the system works in generally the same way around the world.

=='''Will the fact that I am "age verified" or "non age verified" be published or made available to other Residents?'''==

Other Residents will not be able to view your age verification status -- for example, within your profile. However, if you are on a parcel that requires age verification, other Residents on that parcel (or having access to your location information) may be able to deduce that fact.

=='''Why would an Estate or Parcel owner want to require age verification?'''==

Estate and parcel owners would want to limit access to age-verified adults if on any regular or ongoing basis their land hosts, displays or encourages activities considered suitable for adults only, in particular, excessive violence or graphic sexual content.

=='''What if I'm under 18?'''==

If you are under 18, do ''NOT'' lie about your age or attempt to gain unauthorized access to our system. Instead, access [http://teen.secondlife.com/ Teen Second Life] at http://teen.secondlife.com/. Take our word for it - you'll like TSL much better. Only Residents between the ages of 13 and 17 are allowed to access Teen Second Life, and there are incredible opportunities there to interact, learn, and be creative, without any adults to get in your way.

=='''What if I don't want to get age-verified?'''==

Residents over the age of 18 can choose to not get age-verified if they wish to remain in areas of Second Life that do not require age verification.

=='''What if I come across very mature content on land that does not ban unverified adults?'''==

As has occurred in other cases, we expect our Residents to report such activity. As has always been the case, Residents are morally, socially and legally responsible for their actions and content in Second Life. Clearly, any illegal activity or content will be investigated and appropriate action will be taken. We expect the community to continue to be effective and responsible in ensuring that Residents are sufficiently protected from potentially inappropriate and/or offensive content that is adult in nature.

=='''What personal information will you store?'''==

Linden Lab will not store any specific, identifying information. Our verification provider will assess the consistency of the provided information and return a match code; at that point, a Resident becomes verified. The entire process takes less than two minutes, and will be available internationally. Our verification provider will only use information to provide a match code and the only information stored by Linden Lab will be whether or not there was a match.

=='''Do I have to pay for verification?'''==

During the beta period, age verification will be free to Residents. No end date for the beta test has been specified. Once the beta test is over, a fee may be charged for getting age-verified, though no decision has been made around this.

=='''Do I have to verify each avatar I use?'''==

You will have to verify each separate avatar that you use, but there are no limits on the number of avatars you can have verified. This can all be done under the "my account" section of the Second Life Web site.

=='''How can I be sure that my information will be treated securely when I enter it on the My Account section?'''==

The data will be transmitted securely via SSL (Secure Socket Layer) to Integrity. This is a standard, secure way of transmitting data over the Web, and is used by many online businesses. For example: if you've ever paid a bill online, chances are it was with SSL in place.

=='''What happens if I experience problems when I try to verify my identity?'''==

The new age verification feature is in beta. Please be patient as we continue to improve the feature. We are committed to making sure the process is as smooth and user-friendly as possible; however, we understand that this represents a change for Residents. We have also tested the system extensively with our systems provider, Aristotle-Integrity, which has delivered this type of technology to other companies. If you continue to have problems verifying your identity, please go to the [http://secondlife.com/support Second Life Support Portal] and submit a ticket (select '''Special Questions - Basic account or Guest Login''' from the '''Ticket Type''' dropdown, select '''Account Issues''' from the next dropdown, and choose '''Manual Age Verification''' from the next).

Please attach an electronic (scanned) copy of one of a Government issued identification that has your name and date of birth clearly displayed. This identification could be one of the following:

* Birth Certificate
* Driver's License
* Passport
* State or National ID

To attach a file to your ticket:

# Log into the [http://secondlife.com/support Second Life Support Portal] and click the '''My Support History''' tab.
# Click the '''Ticket #''' of the age verification ticket you submitted.
# Click the '''Comment''' button.
# Click the '''Attach a file''' link.
# Browse for the file on your computer and click '''Open'''.
# To attach another file, click the '''Attach another file''' link.
# Click the '''Submit''' button.
# The files you specified will be uploaded and attached to the ticket.

Please expect manual verification to take 5-7 working days.

[[Category:Miscellaneous]] [[Category:My Account]] [[Category:Disputes Between Residents]] [[Category:Policies]] [[Category:Social Stuff]] [[Category:Landowners]] [[Category:Information for Landowners]] [[Category:FAQs]] [[Category:Account Questions]] [[Category:Knowledge Base]]

Linden Lab Official:Age Verification FAQ

2009-11-04T17:42:34Z

Harry Linden: /* What happens if I experience problems when I try to verify my identity? */

{{:Linden_Lab_Official:Template:Multi-lang}}
{{Navbox/Adult}}

{{KBtip|Confused about the different types of Account Verification? '''[[Linden_Lab_Official:What_are_the_different_types_of_Account_Verification%3F|Click here for help!]]'''}}

This article answers some frequently asked questions about age verification and its use in Second Life.

=='''What is the age verification beta release?'''==

Age verification is a new feature that is now available in a beta release. It is a means of verifying that you are an adult in real life by matching information you provide against public records. While it's in beta, we ask that you be patient as we continue to improve the feature to better meet your needs. Any issues you have should be directed to the [http://secondlife.com/support Second Life Support Portal].

=='''Why do we need it?'''==

While not foolproof, age verification can provide an additional layer of trust for inworld businesses and Residents. It also helps ensure that minors can't gain access to inappropriate adult, mature content in Second Life.

=='''Why are you doing this now?'''==

The growing popularity of Second Life gives rise to the need to add measures of security so that Second Life remains a safe environment for all Residents. We also want to make sure that Residents have the tools they need to interact with the community in a way that works for them. In particular, many Residents who may wish to visit parcels with mature content desire some measure of confidence that minors will not be in those areas.

=='''Who will need to verify their age?'''==

Anyone wishing to enter land for which Residents and businesses have limited access to only those Residents who are verified adults. It's just like going into a bar: you need to prove your age.

=='''What documents do I need to prove my identity?'''==

Exact documents may vary depending on your country of residence, but may include:

* Passport
* Driver's license
* National ID number
* Social security number''' '''
=='''Do I have to get age-verified?'''==

No. This is completely voluntary. Becoming age-verified permits you to enter land in Second Life in which the landowner has limited access to only those who are verified adults. Residents who choose not to age-verify and do not visit land that requires age-verification should not see any difference in their Second Life experience.

=='''How does it work?'''==

Residents will provide a few simple details about their identity; generally, name, date of birth, and address. Additionally, Residents will be asked to provide specific identifying information, such as a driver's license number, passport or national ID card number, or the last four digits of a social security number (this is dependent on where geographically the Resident is based). This is then cross-checked against pre-existing databases of public record to verify that Residents are of legal age. [https://secondlife.com/account/verification.php Click here to get age-verified.]

=='''How do Estate and Parcel owners limit access to their land to only those who have verified that they're adults?'''==

Estate and parcel owners now have the capability to limit access to age-verified Residents in the Estate and Parcel management tools. (See an upcoming Knowledge Base article for a detailed description of how to manage land access). Access to such flagged land will then be limited to age-verified Residents. Residents who are not age-verified will be blocked and will see a message about how to get age-verified.

{{KBnote| This functionality is separate from region and parcel owners flagging their land for mature content.}}

The mature content flag and age-verification feature offer various degrees of notice and protection to Residents. Flagging parcels for mature content provides notice to adults that content contained in the area may be objectionable to them. Banning non-age-verified residents provides an added layer of protection against minors who may have gained unauthorized access to the world of Second Life. ''' '''

=='''Will you store my personal information? Will it be kept private?'''==

Absolutely no personal information that is supplied for age verification is stored or otherwise retained by Linden Lab or its verification partner Aristotle-Integrity. We keep only an indicator that tells us whether there was a positive match for the information you have provided.

Thus, this information will be used only for the purpose of verifying that a Resident is an adult, and will not be transferred or retained unless that is required by law, i.e., pursuant to a law enforcement investigation and proper legal process.

=='''I'm outside the US. Does it work the same in each country?'''==

The exact information required for age verification may vary from country to country, but the system works in generally the same way around the world.

=='''Will the fact that I am "age verified" or "non age verified" be published or made available to other Residents?'''==

Other Residents will not be able to view your age verification status -- for example, within your profile. However, if you are on a parcel that requires age verification, other Residents on that parcel (or having access to your location information) may be able to deduce that fact.

=='''Why would an Estate or Parcel owner want to require age verification?'''==

Estate and parcel owners would want to limit access to age-verified adults if on any regular or ongoing basis their land hosts, displays or encourages activities considered suitable for adults only, in particular, excessive violence or graphic sexual content.

=='''What if I'm under 18?'''==

If you are under 18, do ''NOT'' lie about your age or attempt to gain unauthorized access to our system. Instead, access [http://teen.secondlife.com/ Teen Second Life] at http://teen.secondlife.com/. Take our word for it - you'll like TSL much better. Only Residents between the ages of 13 and 17 are allowed to access Teen Second Life, and there are incredible opportunities there to interact, learn, and be creative, without any adults to get in your way.

=='''What if I don't want to get age-verified?'''==

Residents over the age of 18 can choose to not get age-verified if they wish to remain in areas of Second Life that do not require age verification.

=='''What if I come across very mature content on land that does not ban unverified adults?'''==

As has occurred in other cases, we expect our Residents to report such activity. As has always been the case, Residents are morally, socially and legally responsible for their actions and content in Second Life. Clearly, any illegal activity or content will be investigated and appropriate action will be taken. We expect the community to continue to be effective and responsible in ensuring that Residents are sufficiently protected from potentially inappropriate and/or offensive content that is adult in nature.

=='''What personal information will you store?'''==

Linden Lab will not store any specific, identifying information. Our verification provider will assess the consistency of the provided information and return a match code; at that point, a Resident becomes verified. The entire process takes less than two minutes, and will be available internationally. Our verification provider will only use information to provide a match code and the only information stored by Linden Lab will be whether or not there was a match.

=='''Do I have to pay for verification?'''==

During the beta period, age verification will be free to Residents. No end date for the beta test has been specified. Once the beta test is over, a fee may be charged for getting age-verified, though no decision has been made around this.

=='''Do I have to verify each avatar I use?'''==

You will have to verify each separate avatar that you use, but there are no limits on the number of avatars you can have verified. This can all be done under the "my account" section of the Second Life Web site.

=='''How can I be sure that my information will be treated securely when I enter it on the My Account section?'''==

The data will be transmitted securely via SSL (Secure Socket Layer) to Integrity. This is a standard, secure way of transmitting data over the Web, and is used by many online businesses. For example: if you've ever paid a bill online, chances are it was with SSL in place.

=='''What happens if I experience problems when I try to verify my identity?'''==

The new age verification feature is in beta. Please be patient as we continue to improve the feature. We are committed to making sure the process is as smooth and user-friendly as possible; however, we understand that this represents a change for Residents. We have also tested the system extensively with our systems provider, Aristotle-Integrity, which has delivered this type of technology to other companies. If you continue to have problems verifying your identity, please go to the [http://secondlife.com/support Second Life Support Portal] and submit a ticket (select '''Special Questions - Basic account or Guest Login''' from the '''Ticket Type''' dropdown, select '''Account Issues''' from the next dropdown, and choose '''Manual Age Verification''' from the next).

Please attach an electronic (scanned) copy of one of a Government issued identification that has your name and date of birth clearly displayed. This identification could be one of the following:

** Birth Certificate
** Driver's License
** Passport
** State or National ID

To attach a file to your ticket:

# Log into the [http://secondlife.com/support Second Life Support Portal] and click the '''My Support History''' tab.
# Click the '''Ticket #''' of the age verification ticket you submitted.
# Click the '''Comment''' button.
# Click the '''Attach a file''' link.
# Browse for the file on your computer and click '''Open'''.
# To attach another file, click the '''Attach another file''' link.
# Click the '''Submit''' button.
# The files you specified will be uploaded and attached to the ticket.

Please expect manual verification to take 5-7 working days.

[[Category:Miscellaneous]] [[Category:My Account]] [[Category:Disputes Between Residents]] [[Category:Policies]] [[Category:Social Stuff]] [[Category:Landowners]] [[Category:Information for Landowners]] [[Category:FAQs]] [[Category:Account Questions]] [[Category:Knowledge Base]]

Message of the Day

2009-06-14T10:40:19Z

Harry Linden: /* 2009-06-xx */

{{Help |Glossary=*}}A ''Message of the Day'' (MOTD) is the blurb that's shown to everyone while logging into Second Life. It can be a quicktip, emergency announcement, or even a useful/fun Second Life link. Like this:

[[Image:Motd.png|640px]]

== '''[http://blogs.secondlife.com/community/community/tnt/blog/2009/03/07/5-useful-fun-facts-about-the-motd 5 useful + fun facts about the MOTD ]''' ==
# It's certainly a message, but isn't necessarily per day
# You can click links in the MOTD
# Documentation Team and RESI Team take care of the MOTD
# There used to be a Help menu item to show the MOTD
# There's a wiki page which archives the MOTDs! ''(You're right here!)''

== Future ==

== 2009-06-xx ==
* *Nautilus City Annual Summer Festival* Today, join us for our parade, Japanese ballads by Kamaitachi, a cutting-edge rock concert, Poseidon's water plunge, dolphin rides, and a terrific treasure hunt for freebies. CLICK THIS to teleport: http://tr.im/onxq
* Learn about new improvements to Search and Adult Content! CLICK THIS LINK: http://tr.im/searchac
* ~*~ Land Expo now GOING ON! ~*~ Please visit us starting in the "LandExpo4" region! And see the Presentation Schedule: http://tr.im/landexposchedule
* Join the ThinkBalm Data Garden & learn more about how organizations are realizing business value from virtual worlds. To teleport, CLICK THIS LINK: http://tr.im/thinkbalm
* Shop for Second Life Virtual Goods from the web @ http://tr.im/xstreet (CLICK THIS LINK). It's an organized one-stop-shop for all your virtual world needs!
* We're making Second Life Help easier to use! Come discuss at our 'Knowledge Base to Wiki' office hours happening now, CLICK THIS LINK to teleport: http://tr.im/docdock

== 2009-05-xx ==
* The Official Guide to the Second Life Grid is now available. Click here http://tr.im/mPmG to go to Amazon.com and buy your copy today.
* Check out the new Official Guide to the Second Life Grid. Click http://tr.im/mOX8 and visit Wiley Publishing inworld for more info now!
* Shop for Second Life Virtual Goods from the web @ http://tr.im/xstreet (CLICK THIS LINK). It's an organized one-stop-shop for all your virtual world needs!
* GOOD NEWS! Homestead Pricing to be grandfathered if purchased before July 1, 2009! Learn more, CLICK HERE: http://bit.ly/homestead
* Looking for cool places to visit in Second Life? Use Search's Showcase tab, or CLICK HERE: http://tr.im/showcase
* ~*~ May 22nd is our annual Volunteer Appreciation Day! Celebrate all the volunteers who have helped you in your Second Life today by sending them a nice IM or hug! ~*~
* *** Be showcased in our Land Expo 2009! *** Advertise your land offerings, share your land management tips, and more! CLICK HERE for all you need to know: http://tr.im/landexpo
* MacArthur Island region is NOW open with a feature on virtual worlds and philanthropy! To visit this and more cool places in Second Life, CLICK THIS LINK: http://tr.im/showcase
* *** Celebrate Bay City's First Anniversary with us today! *** Parade down Route 66 at 12:30 PM PDT and live entertainment in "Bay City - Handa" region (TELEPORT LINK: http://tr.im/baycityparty ) starting at 2 PM PDT!
* On Thursday, May 21st, Residents using Second Life Viewer 1.20 MUST upgrade to 1.21 or 1.22 to login. CLICK THIS LINK for more details: http://tr.im/viewerupgrade
* Second Life is turning SIX this June! Want to party with us? CLICK HERE to learn how: http://tr.im/SL6Bblog
* Meet your SL friends in real life! Come to the 5th Annual SLCC in San Francisco, 8/13 through 8/16, 2009: click http://tr.im/slcc now to register for a discounted rate!
* Come chat with Linden Lab's Documentation Team LIVE in Second Life, happening RIGHT NOW in Beaumont region! CLICK THIS LINK to teleport and discuss tips and tricks: http://tr.im/docdock
* Want to expand your home or business in Second Life? Got a creative project that demands a big canvas? You'll need land! Learn about the BENEFITS of SL land, CLICK HERE: http://tr.im/slland
* *** Looking for advice to spice up your Second Life? *** Visit Second Life Tips 'n' Tricks! Like TnT, it's DYNAMITE! CLICK HERE to soak up the knowledge: http://tr.im/sltnt

== 2009-04-xx ==
* You are an avatar and you are beautiful.
* $$$ Bargains, BARGAINS! $$$ Go hunt for goodies at the May Day Weekend Flea Market in Bay City's Hau Koda region. CLICK THIS for teleport link: http://tr.im/fleamarket
* Get a fresh feed of substantial stories on how enterprises and governments are using Second Life for work! Follow Amanda Linden on Twitter, CLICK THIS LINK: http://tr.im/workinginworld
* Want to meet & greet Linden Lab employees inworld? ^_^ Come discuss with us at Office Hours, CLICK THIS to learn more: http://tr.im/officehours
* Did you know you can list your Second Life land for sale on Xstreet? Advertise more effectively, CLICK THIS LINK: http://tr.im/virtualland
* Come visit Memorial Park and observe the Day of Remembrance, a time to remember those we've loved inworld who've died in first life. For more details, CLICK THIS LINK - http://tr.im/remember
* ~*~ Did you know our CEO keeps a photo journal of his most excellent adventures in Second Life? ~*~ To visit M Linden's gallery, CLICK THIS LINK: http://tr.im/mflickr
* ~*~ New to Second Life or want to help a friend out? ~*~ Download our lovely NEW Quickstart Guide PDF, CLICK THIS LINK: http://tr.im/quickstart
* ~*~ CLICK THIS LINK: http://tr.im/slwiki ~*~ to LEARN about Second Life culture, business, content creation, scripting, and more wildly useful topics. The Second Life Wiki features knowledge contributed by fellow Residents!
* ~*~ BunnyJam has ended! ~*~ Many puns were cracked, and what a hoppin' party we had. So who were the WINNERS of the egg decorating contest and a FREE full region? CLICK THIS LINK to find out: http://tr.im/eggscellent
* ~*~ Are YOU ready for the BunnyJam Egg Hunt? ~*~ Find 1 of 25 Eggstraordinary Eggs and you could WIN L$5,000! CLICK THIS LINK to learn all about it: http://tr.im/bunnyjam
* ~*~ Celebrate springtime in Second Life! ~*~ Have you seen all the awesome eggs on EggsActly island? Check them out and CLICK THIS LINK to learn more: http://tr.im/bunnyjam
* Enjoy the pleasure and convenience of having awesome Second Life stuff delivered directly to YOU! Visit Xstreet right now, CLICK THIS LINK: http://tr.im/xstreet
* Welcome back to your Second Life! We've missed you so much... and are happy to see you again. :)
* ~*~ A SLURL is a teleport link to a Second Life place. ~*~ For example, paste a SLURL to promote your inworld store on a webpage. Wanna know more? CLICK THIS LINK: http://tr.im/slurlinfo
* Welcome to the first day of the rest of your Second Life. Make the best of it!
* ~*~ Feeling creative? \(^_^)/ ~*~ Make an egg for our 1st Annual Bunny Egg Decorating Contest... there'll be 3 WINNERS and YOU could WIN a L$5,000 prize! ENDS today at 12 PM PDT (noon), CLICK THIS LINK for details: http://tr.im/bunnyjam
* ~*~ Feeling creative? \(^_^)/ ~*~ Design and enter an egg into our 1st Annual Bunny Egg Decorating Contest... there'll be 3 WINNERS and YOU could WIN a L$5,000 prize! CLICK THIS LINK to learn more: http://tr.im/bunnyjam
* BunnyJam is live in Second Life! Decorate and hunt for bunny eggs... and YOU could win L$5,000! Also, don't hesitate, enter our survey contest to win a FREE REGION for 1 year! CLICK THIS LINK for details: http://tr.im/bunnyjam
** Holds a record for over 10,000 clicks in 24 hours

== 2009-03-xx ==
* Extra, read all about it! News, progress, and fun on the Second Life blogs! CLICK THIS LINK: http://tr.im/newblog
* Check out the cool St. Patrick's Day items for sale on Xstreet SL - CLICK THIS LINK: http://tr.im/stpatricks
* Get important Second Life Grid Status updates on Twitter! CLICK THIS LINK and follow us: http://tr.im/slgridstatus
* Bonjour http://fr.secondlife.com ! Check out the new website, account pages, Land Store, and more.
* Our sparkling new Second Life blogs are HERE! News, progress, and fun! Let us know what you think, CLICK THIS LINK: http://tr.im/newblog

== 2009-02-xx ==
Various newer ones.

* Enjoy the convenience of shopping for Second Life stuff on the web. Visit Xstreet for 100,000+ ways to show off your personality, CLICK THIS LINK: http://tr.im/xstreet
* Follow us on Twitter to get Second Life news, community fun, and Linden sightings. Just CLICK THIS LINK: http://tr.im/sltwitter

== 2009-02-10 ==
Fresh batch updated by [[Torley]].

=== Promo links ===
* Learn how to use Second Life! To visit our Knowledge Base, CLICK THIS LINK: http://secondlife.com/kb
* Looking for cool places to explore and fun things to do inworld? Check out our Showcase, CLICK THIS LINK: http://secondlife.com/showcase
* Want to be a Second Life Mentor Volunteer? Wonder what they do? CLICK THIS LINK: http://vteamblog.com/
* Want to learn scripting? Need a guide to get started? CLICK THIS LINK: http://wiki.secondlife.com/wiki/LSL_Portal
* On the bleeding edge and want to test the latest features? Try our Release Candidate, CLICK THIS LINK: http://secondlife.com/support/downloads.php
* Want to meet a Linden inworld? Come hang out and discuss with us, CLICK THIS LINK: http://wiki.secondlife.com/wiki/Office_Hours
* Want to improve your Second Life photography skills? Learn amazing tips 'n' tricks, CLICK THIS LINK: http://cli.gs/snapshots
* Need to report a bug and discuss technical issues with other Residents? Head over to our Issue Tracker, CLICK THIS LINK: http://jira.secondlife.com
* Got married in Second Life? Celebrate your formal status with your partner, CLICK THIS LINK: http://secondlife.com/partner
* Does your computer meet our recommendations for running Second Life well? Find out here, CLICK THIS LINK: http://secondlife.com/corporate/sysreqs.php
* If you ever need a 1-click way to download Second Life, use: http://get.secondlife.com
* Watch Second Life Video Tutorials and learn useful skills in a fun & fast way! CLICK THIS LINK: http://secondlife.com/video
* Have lots of info you want to share with fellow Residents? Contribute to our wiki! CLICK THIS LINK: http://wiki.secondlife.com
* What's the max. # of prims that can be linked? How high can you fly? CLICK THIS LINK to find out: http://wiki.secondlife.com/wiki/Limits
* 240 FREE WindLight sky & water settings! Make your Second Life more beautiful! CLICK THIS LINK: http://cli.gs/windlight

=== Quicktips ===
* Did you know you can list your Second Life land for sale on Xstreet? Advertise more effectively, CLICK THIS LINK: http://tr.im/virtualland
* Want to get geeky? The Statistics Bar shows you many diagnostics to help fine-tune your Second Life performance. Get more info, CLICK THIS LINK: http://tr.im/statsbar
* Did you know Second Life's built-in web browser is based on Mozilla, like Firefox's?
* Did you know a Second Life day is 3 hours of daytime and 1 hour of night? That means in a real 24-hour-day, there are 6 SL days.
* Did you know each inventory item type has a special icon? Each clothing item has its own unique icon, and coalesced (combined objects joined in a bundle) objects look like a stack of cubes.
* What is a UUID? It stands for Universally Unique Identifier, also known as a "key". Each avatar, object, and item in Second Life has a special key. Like fingerprints, no two are the same.
* Second Life running slow? Try lowering settings! Go to Edit menu > Preferences > Graphics tab and click the slider.
* Having trouble getting around? Use View menu > Camera Controls & Movement Controls
* Got lag and want to know what to do about it? Go to Help menu > Lag Meter
* If you open View menu > Local Chat after you've teleported, it shows previous locations you've been. Handy for backtracking!
* To get info about land you're on, click the land name at the top-middle of the screen, or right-click the terrain and choose 'About Land'.
* You can upload images, sounds, and animations directly into Second Life. Just look under the File menu.
* Want to see everything your avatar is wearing? Search your Inventory for '(WORN' or go to Edit menu > Detach Object.
* You can display a list of participants in a group chat. In the Communicate window on the far right, click the '< <' button.
* Don't let your land's shape get ruined! In About Land > Options tab, make sure 'Edit Terrain' is OFF unless you want anyone to edit it.
* Want your business or cool place to be found? Make sure to go to About Land > Options tab and check 'Show Place in Search'.
* To search Second Life, click the Search button on your toolbar (at the bottom of the screen).
* Does text look too small? Go to Edit menu > Preferences > General tab and increase 'UI Size'.
* Send your crash reports in so we can improve Second Life's stability! In Edit menu > Preferences > General tab, set 'Crash reports' to 'Ask before sending' or 'Always send'.
* Want more control over your graphics settings? In Edit menu > Preferences > Graphics tab, check 'Custom' on the right to show many more options.
* Did you reinstall Second Life and want to hide all the first-run popups? Go to Edit menu > Preferences > Popups and click the 'Skip' button.
* Crave some privacy? Go to Edit menu > Preferences > Communication tab and check 'Make my online status visible only to my Friends and Groups'.
* Interested in Second Life's 'power user' features? Press Ctrl-Alt-D (Opt-Ctrl-D on Mac) to enable the Advanced menu. Use it at your own risk!
* Want to see which land belongs to who in Second Life? Go to View menu > Property Lines & Land Owners
* Too dark? Want to override the night and make the sun come out? Use World menu > Environment Settings > Midday
* Customize how your skies look! If you're on supported hardware, enjoy atmospheric rendering by going to World menu > Environment Settings > Environment Editor
* Start some social fun and create a group! Click the Communicate button on your toolbar, click the Groups tab, then click the 'Create' button!
* One of the best reasons to buy an island is so you can change the terrain textures. After all, the ground is a LOT of what you see.
* Did you know? You can "tear off" menus and move them around the screen for quick access. Just click the "====" lines at the top of any menu.
* Did you know? You can have two or more inventory windows open. In your Inventory, select File menu > New Window.
* Did you know? You can right-click the Mini-Map to select a zoom level. This is useful for finding things that are nearby.

== Related resources ==
* '''[http://blogs.secondlife.com/community/community/tnt/blog/2009/03/07/5-useful-fun-facts-about-the-motd 5 useful + fun facts about the MOTD]''' - Blog post.

User:Maike Short

2009-05-16T11:01:16Z

Harry Linden: Removing all content from page

LlStringTrim

2007-03-23T12:33:19Z

Harry Linden:

{{LSL_Function
|func_id=330|func_sleep=0.0|func_energy=10.0
|func=llStringTrim
|return_type=string
|p1_type=string|p1_name=src|p1_desc
|p2_type=integer|p2_name=type|p2_desc=STRING_TRIM* flag(s)
|func_footnote
|func_desc
|return_text=that is '''src''' with leading and/or trailing spaces trimmed from it.
|spec
|caveats
|constants=
{{{!}}{{Prettytable}}
{{!}}-{{Hl2}}
{{!}}colspan="2"{{!}}Constant
{{!}}Description
{{!}}-
{{!}}[[STRING_TRIM_HEAD]]
{{!}}0x01
{{!}}Trims spaces off the beginning.
{{!}}-
{{!}}[[STRING_TRIM_TAIL]]
{{!}}0x02
{{!}}Trims spaces off the end
{{!}}-
{{!}}[[STRING_TRIM]]
{{!}}0x03
{{!}}Trims spaces off the beginning and end.
{{!}}}
|examples
|helpers
|also_functions
|also_tests
|also_events
|also_articles
|notes=This function is available in 1.13.4 onwards...

It is no mistake that <code>(STRING_TRIM_HEAD {{!}} STRING_TRIM_TAIL) == STRING_TRIM</code>
|deprecated
|cat1=String
|cat2
|cat3
|cat4
}}

LlStringTrim

2007-03-23T12:31:55Z

Harry Linden:

{{LSL_Function
|func_id=330|func_sleep=0.0|func_energy=10.0
|func=llStringTrim
|return_type=string
|p1_type=string|p1_name=src|p1_desc
|p2_type=integer|p2_name=type|p2_desc=STRING_TRIM* flag(s)
|func_footnote
|func_desc
|return_text=that is '''src''' with leading and/or trailing spaces trimmed from it.
|spec
|caveats
|constants=
{{{!}}{{Prettytable}}
{{!}}-{{Hl2}}
{{!}}colspan="2"{{!}}Constant
{{!}}Description
{{!}}-
{{!}}[[STRING_TRIM_HEAD]]
{{!}}0x01
{{!}}Trims spaces off the beginning.
{{!}}-
{{!}}[[STRING_TRIM_TAIL]]
{{!}}0x02
{{!}}Trims spaces off the end
{{!}}-
{{!}}[[STRING_TRIM]]
{{!}}0x03
{{!}}Trims spaces off the beginning and end.
{{!}}}
|examples
|helpers
|also_functions
|also_tests
|also_events
|also_articles
|notes=This function is available in 1.13.4

It is no mistake that <code>(STRING_TRIM_HEAD {{!}} STRING_TRIM_TAIL) == STRING_TRIM</code>
|deprecated
|cat1=String
|cat2
|cat3
|cat4
}}