Adult Grid Mentors

2010-05-05T13:36:40Z

Rails Bailey:

Adult Grid Mentors

2010-05-05T13:34:32Z

Rails Bailey:

2010-05-04T09:16:38Z

Rails Bailey:

Adult Grid Mentors

2010-05-04T09:14:19Z

Rails Bailey:

==Introduction==

Adult Grid Mentors (hereafter referred to as AGM) was created to fill a obvious gap for the SecondLife residents that elect to live and play on the adult sims of SL.

AGM will be the core group that will lead this exciting initiative and bring much needed mentor support to the adult sims.

AGM is an independent group of like minded mentors that are not associated with the Linden Lab Resident Help Network (RHN) initiative that Linden Lab is currently running.

AGM has a plan that is currently being developed, that will benefit, ALL SL residents on the adult Sims.

AGM will never be associated with any other group unless deemed so by its management team.

===Mission Statement===

AGM has chosen to offer its services to the adult Sims; this is a pioneering effort on the part of AGM and its professional mentors.

By electing to establish this project, AGM will be adding value to the residents that elect to live, work and play on the adult Sims, and it is hoped that this act will add to the retention rate that is often on the Linden Lab agenda.

Given that AGM is leading this rather exciting venture, we fully expect other mentor groups to follow our lead once we have established that it works and is of value to the SL community at large and the adult Sims in particular.

===Recruitment Policy===

The criterion for joining AGM is slightly more demanding than joining other mentor groups.

* Prospective AGM Adult mentors must have been in SecondLife for not less than 12 months.
* Must be age verified as we operate in adult rated areas.
* Must be committed to general mentoring principles.

If applicants are successful in being accepted as Apprentice Adult Mentors, they will be invited into the AGM group and be given an Apprentice Mentor Tag.

===Group Roles===
====Buddy====
AGM Buddy's hold a crucial role in the Adult Mentor training process.

Once an apprentice has been trained in the theory aspects of adult mentoring, the AGM Buddy will take the apprentice and complete the field training aspect of the course.

The field training element comprises of visiting an adult sim of the Buddy's choice, and evaluating the apprentice in real situations of mentoring.

The AGM Buddy has the final say on whether the apprentice graduates to a full Adult Mentor.
====Librarian====
The role of the AGM Librarian, is to collate and maintain the notecards that are given out to all residents, maintain the community library and ensure that information within each note card is accurate.

This is a full time role and will have officer rights within the AGM group.

Due to the enourmous scope it is likely that two librarians will be appointed, so both will need to work together.

Applicants will be required to be able to write correct grammatical english.
====Liaison====
The AGM Liason is the contact between AGM and other Mentor Groups, either RHN or other.

This roles provides that all important bridge between mentor groups, that allows for cross communications.

Will Have send Notice rights
====Trainers====
Their will be a AGM Lead Trainer, said person will be responsible for co-ordinating the training for the group. The trainers will report to the Lead Trainer.

The Adult Grid Mentor Trainer(s) is/are responsible for training AGM mentors in a variety of subjects.

All the training has been written or is in the process of being written.

AGM Trainers will have officer rights.
===Training Requirements===

The Apprentice Mentor Tag will remain in force until such time as the apprentice has attended and passed the Adult Mentor training, which will consist of:

Two theory lessons, the first being training that general mentors have to complete before being accepted as a regular mentor, the second is adult grid specific. When the theory elements have been completed, the apprentice will be dropped in the deep end of an adult sim with an experienced Adult Mentor.

The Adult Mentor will decide if the apprentice is suitable for graduation to the Adult Mentor Tag.

The apprentice mentor is responsible for seeking out and selecting a full Adult Mentor for this task.

Exisiting mentors will be required to attend the adult specific training. There are no exceptions to this.

==Group Roles==

2009-11-24T09:51:00Z

Rails Bailey:

Mental Mentors Charter

2009-11-23T19:52:00Z

Rails Bailey:

[[Category:SL Mental Mentors Group]]

[[Image:MM_Logo.jpg ]]

=Mental Mentors Group Charter=

MENTORING is our number one priority, MM provides Volunteer Mentors with a support environment conducive to volunteering. Our Resident Help Group is a community of people who have passion and determination to diligently help New and Existing residents and improve Second Life one resident at a time.

Mental Mentors is not an open enrollment group, new members are required to be Ex SL Mentors or Helpers from other Resident Help Groups in good standing.

What is Mental Mentors about? Good Question

We are a very special group of people. We have a very special philosophy. One we are very proud of.

We are the people who have and will continue to help thousands of people. We might be the first contact that anyone has with Second Life.

Our smiley faces will be asked all kinds of questions.

To be a Mentor Volunteer means so many things:

*coach,
*counselor,
*guide,
*guru,
*instructor,
*teacher,
*trainer,
*tutor.

Here in Second Life it also means fashion consultant, travel agent, customer service, buddy, desktop support, Julie the Cruise Director and Bob the Builder.

When you are working as a Mentor Volunteer, you need to put on your patience, empathy and all your communication skills. Once you are in your group tag you are representing MM.

Please gear your actions, reactions and behavior to the Volunteer Code of Ethics. If for some reason you cannot, take the Mentor Volunteer tag off till a time when you can adhere to our philosophy.

When a person has a problem they will seek out a Mentor Volunteer. Often they are confused or upset.

Do not let any of this make you flustered. Confused people are often upset.

Mentor Volunteers have at their disposal a wealth of information, years of experience and the desire to help other people in the Second Life community.

By using the knowledge base, the wikis, the MM chat, and the wealth of over 600 other Mentors Volunteers; we will help make Second Life a better community.

----

Second Life is a community built with user created content. You are a part of this community. It will be your knowledge and skills that will help others continue to build and create.

Second Life evolves and you are part of the evolution. Your special skills and strengths will be called upon to answer a myriad of questions.

You now belong to an esteemed group of people who as a whole embody a huge amount of knowledge and experience. Use the asset of those in MM to add to your own knowledge. We are here for you. If you are stuck on an issue, go to MM Group chat and ask questions. We as a group are a valuable asset.

----

Please always try and be courteous with your fellow Mentors Volunteers. The Volunteer Code of Ethics makes this a requirement! Even if you strongly disagree with something you see posted in group IM, IM the other Mentor Volunteer and talk about it out of the main chat. We are all volunteers, so it is never acceptable to be anything less than courteous. If you have an issue about someone being discourteous to you, please IM a Manager or Officer.

If a Manager or Officer IMs you with suggestions, instructions or directives please try and remember that Manager or Officer is a volunteer too.

----

'''Volunteer Behavior and Attitude'''

The Group Charter has been written, and will work in conjunction with:

''SL Terms of Service '''http://secondlife.com/corporate/tos.php'''

''Community Standards '''http://secondlife.com/corporate/cs.php'''

'''Volunteer Code of Ethics''' ''(below under Volunteer Behavior and Attitude)''

(altered from its original version used for LL Official Volunteer Program)

Mental Mentors are Volunteer Greeters and Helpers at large in the community, showing the value of Second Life to new residents and existing residents alike.

We provide a bridge to value in Second Life, a link to knowledge, advice on the many experiences that Second Life provides ways for them to access answers and resources in world.

We educate new Residents how to search and find for themselves and enhance not only their first experience, but to enable them with resources that will help them have a more meaningful Second Life overall.

Our vision is to lay the best foundation for new Residents in Second Life by offering assistance, encouragement and insight into Second Life’s possibilities drawn from our own personal experiences.

We believe volunteering in any world has the potential to enhance our character while helping those who need us.

Our mission is to reach that potential through our individual triumphs as well as team cooperation.

----

'''Set The Standard'''

Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new Residents while also helping more seasoned Residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.

Our personal conduct and style sets the standard:

*We will maintain politeness when faced with argument.
*We will be as considerate and helpful as we can be in difficult situations.
*We will give respect to those we help, despite knowing it may not always be returned.
*We will seek and emphasize the positive in a situation.
*We will work as a team and help each other solve problems.
*We will be reliable, committed, and trustworthy.
*We will participate and share our ideas to improve Second Life.
*We will keep a sense of humor and volunteer when we know we are in good spirits!
*We will keep this labor of love fun!

----

'''Volunteer Awareness'''

''Stay Informed''

Each Volunteer is responsible for reading notices and guidelines.

Also reading and bookmarking these resources

the wiki http://wiki.secondlife.com/wiki/Main_Page

Second Life Blogs https://blogs.secondlife.com/index.jspa

Community Features https://blogs.secondlife.com/community/features

Volunteer blog https://blogs.secondlife.com/community/community/volunteers/blog

Knowledge base http://wiki.secondlife.com/wiki/Knowledge_Base

Second Life Answers https://blogs.secondlife.com/community/answers

Quick start guide https://secure-web9.secondlife.com/my/support/quickstart/

Issue tracker http://wiki.secondlife.com/wiki/Issue_tracker

Grid status http://status.secondlifegrid.net/

System reqs https://secure-web16.secondlife.com/my/support/system-requirements/

Downloads https://secure-web10.secondlife.com/my/support/downloads/

----

'''Volunteer Goals'''

''Promote and Grow''

As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Mentor Volunteer team’s strength and numbers.
We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one Resident at a time.

----

'''Consequences of Not Following Volunteer Code of Ethics'''

Mentor Volunteers should be aware there are consequences when not following the Volunteer Code of Ethics. Just as the Community Standards and TOS are the policies and rules of Second Life, the Volunteer Code of Ethics is the policy and rules of MM and our Mentor Volunteers.

Volunteers who do not follow the Volunteer Code of Ethics will be removed from Mental Mentors. Please be aware the decisions of the Owners of MM are final.

As responsible Volunteer Mentors it is only fair that we treat each other as well as our fellow SL residents with the respect we all deserve regardless of race, ethnicity, national origin, religious affiliation, creed, gender, or sexual orientation.

Matters involving political, religious or nation of origin bashing; constitute non Code of Ethics behavior. These actions are also in violation of the Community standards of Second Life.

Any person, who openly slanders, harasses or victimises any group member, through either a group notice, or group chat, will receive one formal written warning from management.

If the behavior persists, the offending party will be ejected from the group, with no form of redress.

Group Notices. Can only be sent out by Group Owners, Management Stream, Officer Stream.

Group Notices are intended to be an information source, they are not orders, they are suggestions. As with any sugggestion, it is up to the individual to determine if they wish to adopt the suggestion.

Officers that send out inappropriate notecards will be asked to provide an explanation.

Examples:

*Fund raisers for individual persons, not charities.
*Promoting MM member businesses.
*Promoting non Mentor businesses.
*Promoting Support for Real Life legal cases in any country.

'''Exceptions:'''

*Discounts for MM members.
*Charity Events relating to the furtherment of medical research

''There will be exceptions to this, said exceptions will be determined by the Group owners or the Manager on duty.''

The above is subject to review.

----

All Mental Mentors shall have voting rights for any Group proposals.

The Owners of the Group will not become involved in any disputes between members. Such disputes out of respect and courtesy to others in group should be handled by individual members in private IM, not in the group chat.

Group Chat is the place for asking for help from fellow group members, or a place to let off steam, providing courteous boundaries are observed

CHAT SPAM is fine, providing it does not get out of hand. If it gets out of hand, the offending members will receive one formal written warning from management.

Harrassment is defined as but not limited to the following: Racial Vilification, Religious Vilification, Sexual Vilification, Harassment, Slander or any behavior that a mentor, officer or management finds offensive.

If a member complains of any of the above they need proof to back it up.

----

*Decisions made under previous Charters are binding and not subject for review under changed or modified new charters.

Group Owners reserve the right to add any new items to the Charter as required
The Owners of this group may change, amend, or make decisions not covered in this charter without written change or notification as they see fit. Mental Mentors is a private group.

----
=Other Mental Mentor Pages=
==Useful Information for Mental Mentors==
#redirect [[Mental_Mentors_Page_2]]
==SL Land Guide==
#redirect [[Mental_Mentors_Page_3]]
==Useful Wiki Links==
#redirect [[Mental_Mentors_Page_4]]
==Useful Linden Lab Information==
#redirect [[Mental_Mentors_Page_5]]
==Useful Websites==
#redirect [[Mental_Mentors_Page_6]]

Mental Mentors Charter

2009-11-23T19:50:19Z

Rails Bailey:

[[Category:SL Mental Mentors Group]]

[[Image:MM_Logo.jpg ]]

=Mental Mentors Group Charter=

MENTORING is our number one priority, MM provides Volunteer Mentors with a support environment conducive to volunteering. Our Resident Help Group is a community of people who have passion and determination to diligently help New and Existing residents and improve Second Life one resident at a time.

Mental Mentors is not an open enrollment group, new members are required to be Ex SL Mentors or Helpers from other Resident Help Groups in good standing.

What is Mental Mentors about? Good Question

We are a very special group of people. We have a very special philosophy. One we are very proud of.

We are the people who have and will continue to help thousands of people. We might be the first contact that anyone has with Second Life.

Our smiley faces will be asked all kinds of questions.

To be a Mentor Volunteer means so many things:

*coach,
*counselor,
*guide,
*guru,
*instructor,
*teacher,
*trainer,
*tutor.

Here in Second Life it also means fashion consultant, travel agent, customer service, buddy, desktop support, Julie the Cruise Director and Bob the Builder.

When you are working as a Mentor Volunteer, you need to put on your patience, empathy and all your communication skills. Once you are in your group tag you are representing MM.

Please gear your actions, reactions and behavior to the Volunteer Code of Ethics. If for some reason you cannot, take the Mentor Volunteer tag off till a time when you can adhere to our philosophy.

When a person has a problem they will seek out a Mentor Volunteer. Often they are confused or upset.

Do not let any of this make you flustered. Confused people are often upset.

Mentor Volunteers have at their disposal a wealth of information, years of experience and the desire to help other people in the Second Life community.

By using the knowledge base, the wikis, the MM chat, and the wealth of over 600 other Mentors Volunteers; we will help make Second Life a better community.

----

Second Life is a community built with user created content. You are a part of this community. It will be your knowledge and skills that will help others continue to build and create.

Second Life evolves and you are part of the evolution. Your special skills and strengths will be called upon to answer a myriad of questions.

You now belong to an esteemed group of people who as a whole embody a huge amount of knowledge and experience. Use the asset of those in MM to add to your own knowledge. We are here for you. If you are stuck on an issue, go to MM Group chat and ask questions. We as a group are a valuable asset.

----

Please always try and be courteous with your fellow Mentors Volunteers. The Volunteer Code of Ethics makes this a requirement! Even if you strongly disagree with something you see posted in group IM, IM the other Mentor Volunteer and talk about it out of the main chat. We are all volunteers, so it is never acceptable to be anything less than courteous. If you have an issue about someone being discourteous to you, please IM a Manager or Officer.

If a Manager or Officer IMs you with suggestions, instructions or directives please try and remember that Manager or Officer is a volunteer too.

----

'''Volunteer Behavior and Attitude'''

The Group Charter has been written, and will work in conjunction with:

''SL Terms of Service '''http://secondlife.com/corporate/tos.php'''
''Community Standards '''http://secondlife.com/corporate/cs.php'''

'''Volunteer Code of Ethics''' ''(below under Volunteer Behavior and Attitude)''

(altered from its original version used for LL Official Volunteer Program)

Mental Mentors are Volunteer Greeters and Helpers at large in the community, showing the value of Second Life to new residents and existing residents alike.

We provide a bridge to value in Second Life, a link to knowledge, advice on the many experiences that Second Life provides ways for them to access answers and resources in world.

We educate new Residents how to search and find for themselves and enhance not only their first experience, but to enable them with resources that will help them have a more meaningful Second Life overall.

Our vision is to lay the best foundation for new Residents in Second Life by offering assistance, encouragement and insight into Second Life’s possibilities drawn from our own personal experiences.

We believe volunteering in any world has the potential to enhance our character while helping those who need us.

Our mission is to reach that potential through our individual triumphs as well as team cooperation.

----

'''Set The Standard'''

Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new Residents while also helping more seasoned Residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.

Our personal conduct and style sets the standard:

*We will maintain politeness when faced with argument.
*We will be as considerate and helpful as we can be in difficult situations.
*We will give respect to those we help, despite knowing it may not always be returned.
*We will seek and emphasize the positive in a situation.
*We will work as a team and help each other solve problems.
*We will be reliable, committed, and trustworthy.
*We will participate and share our ideas to improve Second Life.
*We will keep a sense of humor and volunteer when we know we are in good spirits!
*We will keep this labor of love fun!

----

'''Volunteer Awareness'''

''Stay Informed''

Each Volunteer is responsible for reading notices and guidelines.

Also reading and bookmarking these resources

the wiki http://wiki.secondlife.com/wiki/Main_Page

Second Life Blogs https://blogs.secondlife.com/index.jspa

Community Features https://blogs.secondlife.com/community/features

Volunteer blog https://blogs.secondlife.com/community/community/volunteers/blog

Knowledge base http://wiki.secondlife.com/wiki/Knowledge_Base

Second Life Answers https://blogs.secondlife.com/community/answers

Quick start guide https://secure-web9.secondlife.com/my/support/quickstart/

Issue tracker http://wiki.secondlife.com/wiki/Issue_tracker

Grid status http://status.secondlifegrid.net/

System reqs https://secure-web16.secondlife.com/my/support/system-requirements/

Downloads https://secure-web10.secondlife.com/my/support/downloads/

----

'''Volunteer Goals'''

''Promote and Grow''

As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Mentor Volunteer team’s strength and numbers.
We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one Resident at a time.

----

'''Consequences of Not Following Volunteer Code of Ethics'''

Mentor Volunteers should be aware there are consequences when not following the Volunteer Code of Ethics. Just as the Community Standards and TOS are the policies and rules of Second Life, the Volunteer Code of Ethics is the policy and rules of MM and our Mentor Volunteers.

Volunteers who do not follow the Volunteer Code of Ethics will be removed from Mental Mentors. Please be aware the decisions of the Owners of MM are final.

As responsible Volunteer Mentors it is only fair that we treat each other as well as our fellow SL residents with the respect we all deserve regardless of race, ethnicity, national origin, religious affiliation, creed, gender, or sexual orientation.

Matters involving political, religious or nation of origin bashing; constitute non Code of Ethics behavior. These actions are also in violation of the Community standards of Second Life.

Any person, who openly slanders, harasses or victimises any group member, through either a group notice, or group chat, will receive one formal written warning from management.

If the behavior persists, the offending party will be ejected from the group, with no form of redress.

Group Notices. Can only be sent out by Group Owners, Management Stream, Officer Stream.

Group Notices are intended to be an information source, they are not orders, they are suggestions. As with any sugggestion, it is up to the individual to determine if they wish to adopt the suggestion.

Officers that send out inappropriate notecards will be asked to provide an explanation.

Examples:

*Fund raisers for individual persons, not charities.
*Promoting MM member businesses.
*Promoting non Mentor businesses.
*Promoting Support for Real Life legal cases in any country.

'''Exceptions:'''

*Discounts for MM members.
*Charity Events relating to the furtherment of medical research

''There will be exceptions to this, said exceptions will be determined by the Group owners or the Manager on duty.''

The above is subject to review.

----

All Mental Mentors shall have voting rights for any Group proposals.

The Owners of the Group will not become involved in any disputes between members. Such disputes out of respect and courtesy to others in group should be handled by individual members in private IM, not in the group chat.

Group Chat is the place for asking for help from fellow group members, or a place to let off steam, providing courteous boundaries are observed

CHAT SPAM is fine, providing it does not get out of hand. If it gets out of hand, the offending members will receive one formal written warning from management.

Harrassment is defined as but not limited to the following: Racial Vilification, Religious Vilification, Sexual Vilification, Harassment, Slander or any behavior that a mentor, officer or management finds offensive.

If a member complains of any of the above they need proof to back it up.

----

*Decisions made under previous Charters are binding and not subject for review under changed or modified new charters.

Group Owners reserve the right to add any new items to the Charter as required
The Owners of this group may change, amend, or make decisions not covered in this charter without written change or notification as they see fit. Mental Mentors is a private group.

----
=Other Mental Mentor Pages=
==Useful Information for Mental Mentors==
#redirect [[Mental_Mentors_Page_2]]
==SL Land Guide==
#redirect [[Mental_Mentors_Page_3]]
==Useful Wiki Links==
#redirect [[Mental_Mentors_Page_4]]
==Useful Linden Lab Information==
#redirect [[Mental_Mentors_Page_5]]
==Useful Websites==
#redirect [[Mental_Mentors_Page_6]]

Mental Mentors

2009-11-23T19:38:41Z

Rails Bailey:

Mental Mentors

2009-11-23T19:38:05Z

Rails Bailey: /* MM Members Web Pages */

[[Category:SL Mental Mentors Group]]

[[Image:MM_Logo.jpg ]]

=Concept Behind the Mental Mentors Group Page=

It is hoped that this will be the place where the Mental Members visit to find SL related information that they can use in their individual Mentoring capacities.

Wiki is a great research and information resource if you have the time to use it. I have found that time is not always on your side when Mentoring.

----

=Other Mental Mentor Pages=
==MM Group Charter==
#redirect [[Mental_Mentors_Charter]]
==Useful Information for Mental Mentors==
#redirect [[Mental_Mentors_Page_2]]
#redirect [[Mental_Mentors_Page_2A]]
==SL Land Guide==
#redirect [[Mental_Mentors_Page_3]]
==Useful Wiki Links==
#redirect [[Mental_Mentors_Page_4]]
==Useful Linden Lab Information==
#redirect [[Mental_Mentors_Page_5]]
==Useful Websites==
#redirect [[Mental_Mentors_Page_6]]