View source for LLO Article Survey for Community Platform Migration

{{TOCright}}
Questions to discuss:
* We will probably need to add new labels.   See [[Knowledge_Base_Migration_to_Community_Platform#Candidates_for_new_labels|Candidates for new labels]]
* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?

==Notes ==

=== Organizational templates===

'''Landing pages''' (in progress): 
* [[Linden Lab Official:Policies]]
* [[Linden Lab Offical:Policy, Service, and Pricing Information]]. This needs work.

* [[Template:LLO_Table]] - used in the tables below.  
* [[Template:LLOlink]] - convenience template to link to LLO article.

See also [[LLO Articles Moved to Community Platform]].

=== Templates for LLO articles ===
'''For archives''':
* [[Template:Archive]]
* [[Template:Time Sensitive]]

<br clear=all/>

== Open Questions ==

{{KBcaution|
TODO: Review all these articles, contact stakeholders and designate as one of:
* [[#Move_from_LLO_to_KB2|Move to KB2]] 
* [[#Keep_in_LLO|Keep in wiki]] (either in LLO or main namespace)
* [[#Candidates_for_Deletion|Candidate for deletion]]
}}

{| class=lltable border=1
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===Billing===

{{LLO_Table|Billing FAQ|Needs to be reviewed.  Consolidates a bunch of old small LLO articles.|Alec, JP, Sue?}}

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===Other ===

{{LLO_Table|About ad farms and network advertisers|Is this policy or helpful tips?|Torley}}
{{LLO_Table|An Overview of Second Life Security|Judgment call.  Not truly policy, but sensitive info.}}
|}

== Move to Community Platform ==

The following articles are candidates to move to the new community platform.  They aren't in the initial batch of articles, but would be moved later if that's the final decision.

These fall into two broad groups:
* '''Candidates for moving''' - Should be moved over in their entirety; we can use the scripting tools we used for initial migration to make this faster.
* '''Candidates for merging''' - Should be merged or otherwise incorporating the information into existing article(s).

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=== Abuse and Griefing ===
This includes articles on scams, privacy, etc.

{{LLO_Table|Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.}}
{{LLO_Table|Can I retract a previously-filed abuse report?}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|How To Handle Online Harassment}}
{{LLO_Table|How do I stop notecard spam?}}
{{LLO_Table|How long does a response to an Abuse Report take?}}
{{LLO_Table|I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?}}
{{LLO_Table|I keep getting shot and thrown far away. How can I stop this?}}
{{LLO_Table|Online Safety Guidelines}}
{{LLO_Table|Scams}}
{{LLO_Table|Shopping Safety Guidelines}}
{{LLO_Table|Someone else has my password;  I may have been the victim of fraud.}}
{{LLO_Table|Stop being pushed -- sit down!}}
{{LLO_Table|Someone in Second Life is abusing me verbally through Voice.}}
{{LLO_Table|Teen Safety Guidelines}}
{{LLO_Table|If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?|Should be combined with something else.}}

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=== Account ===
Includes auth. issues.
{{LLO_Table|Account Security}}

{{LLO_Table|Can I find out if someone I referred upgraded to a Premium account?}}
{{LLO_Table|Can I have a custom last name for my Second Life account?}}
{{LLO_Table|Changing your email address}}
{{LLO_Table|How do I upgrade my account type from Basic to Premium?}}
{{LLO_Table|How do I downgrade to a Basic account?}}
{{LLO_Table|How long does it take to get the L$1000 bonus after I sign up for a Premium account?}}
{{LLO_Table|Password Protection}}
{{LLO_Table|Safeguarding your account and protecting your password}}
{{LLO_Table|The password retrieval email hasn't arrived. What do I do?}}
{{LLO_Table|Viewer access FAQ}}
{{LLO_Table|What if I don't know my security question}}


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=== Local Payments ===

{{LLO_Table|Local Payments FAQ| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}
{{LLO_Table|Local Payments Help| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}

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=== Getting Started ===

{{LLO_Table|I got stuck in a box or a cage or something. How do I get out?}}
{{LLO_Table|What's a workaround?}}
{{LLO_Table|How can I find out who referred me to Second Life?}}
{{LLO_Table|What does "SLT" stand for?|Should be put into another article: FAQ or whatever.}}
{{LLO_Table|Linden Communication Venues Guide|Terrible name - good overview of information resources (needs some updating).}}
{{LLO_Table|Welcome Area Guidelines||}}

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===Groups ===
{{LLO_Table|Why was my group disbanded?}}
{{LLO_Table|I started a group that was disbanded, so I tried to start another one with the same name, and I can't.}}

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=== Land ===

{{LLO_Table|Homestead FAQ|Edited 4-11, comments from Maggie. Moving to Lithium (not published yet) |Guy, Maggie}}
{{LLO_Table|Themed Private Regions|Edited 4-11, comments from Maggie. Moving to Lithium (not published yet|Guy, Maggie}}
{{LLO_Table|Openspaces FAQ|Edited 4-11, comments from Maggie. Moving to Lithium (not published yet|Guy}}
{{LLO_Table|Abandoned Land FAQ}}

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=== Maturity ===
{{LLO_Table|How to report an underage Resident in Second Life|Add to maturity articles in Lithium?}}

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=== Technical ===
'''Might want to keep these in the wiki'''.

{{LLO_Table|False cache virus alerts}}
{{LLO_Table|I'm having problems with more than one computer on one connection}}
{{LLO_Table|Is there a technical reason we can't link trees?}}
{{LLO_Table|Windows 7}}
{{LLO_Table|Configuring your firewall to allow access to Second Life}}

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=== Support and Support Process ===
{{LLO_Table|I need to report a region being offline.}}
{{LLO_Table|Tickets for Basic and Guest Accounts}}
{{LLO_Table|Tickets for Technical Issues}}
{{LLO_Table|What's Concierge service and how do I get it?}}
{{LLO_Table|What is Extended Support?|Still accurate?}}

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=== Linden Lab ===
{{LLO_Table|How to apply for the Linden Department of Public Works}}
{{LLO_Table|Linden Lab economic metric definitions}}
{{LLO_Table|Where can I find economic statistics on Second Life?}}
{{LLO_Table|Using Linden Lab's trademarks and logos}}
{{LLO_Table|Who are Lindens?}}

|}

== Keep in Wiki in LLO namespace==

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=== Abuse and Griefing ===
{{LLO_Table|Someone in Second Life is doing something that makes the whole region run much more slowly than it should.}}
{{LLO_Table|What should I do about abuse that moves outside of Second Life?}}

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=== Account ===
{{LLO_Table|Sharing Second Life Accounts}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|What happens to my inventory and Linden dollars if I am permanently banned from Second Life?}}

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=== Communication ===

{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|User Groups||Amanda}}
{{LLO_Table|Community Participation Guidelines|Blogs, Forums policy|Amanda}}

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=== For Developers ===

{{LLO_Table|Solution Provider Program|Seems official enough to warrant protection, but should it be on the wiki?|Betsy?}}

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|colspan=3 align=center bgcolor=#DDDDDD| SEO pages - just link to real policy on secondlife.com

{{LLO_Table|Community Standards|Links to the real CS. '''Duplicated in Lithium'''.|Lisa}}
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies|Lisa}}
{{LLO_Table|Terms of Service|Links to the real ToS. '''Duplicated in Lithium'''.|Lisa}}
{{LLO_Table|Trademark Guidelines|Links to the real policies|Lisa}}


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=== Misc questions ===

{{LLO_Table|I want to sell real-life items through Second Life.}}

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===  Other ===

{{LLO_Table|Community Partnership Program|Confirmed: Keep|Courtney}}
{{LLO_Table|Community Partnership Program/FAQ|Confirmed: Keep|Courtney}}
{{LLO_Table|How do I request a memorial event in Linden Memorial Park?|Confirmed: Keep|Courtney}}
{{LLO_Table|How do I request a memorial placement in Linden Memorial Park?|Confirmed: Keep|Courtney}}
{{LLO_Table|Resources for questions or problems outside Second Life|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts Committee|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts|New page|Courtney}}
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=== Events ===

{{LLO_Table|Month of Machinima|Event|Courtney}}
{{LLO_Table|Linden_Dream_Home_Sweepstakes|Event|Courtney}}
{{LLO_Table|Bunny Jam 2011|Event|Courtney}}
{{LLO_Table|SL8B|Event|Courtney}}

|}

== Linked from Offical Policies Portal ==

These pages are linked from [[Linden Lab Official:Policies]]:

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=== Privacy ===

{{LLO_Table|Violating other Residents' privacy rights}}
{{LLO_Table|Voice Chat Privacy}}


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=== Billing ===
{{LLO_Table|Delinquency Policy|Clarifications of ToS}}
{{LLO_Table|Usage Fees & U.S. Dollar Charges}}
{{LLO_Table|Value Added Tax (VAT) Frequently Asked Questions}}
{{LLO_Table|Tickets for Billing and L$ Issues}}

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=== Land ===

{{LLO_Table|Linden Home/Covenant}}
{{LLO_Table|Mainland policies}}
{{LLO_Table|The Special Island Order Form}}
{{LLO_Table|Estate and Private Region Billing FAQ|Keep in LLO|Guy}}
{{LLO_Table|Purchasing Abandoned Mainland Parcels - FAQs|New in April '11|Guy}}


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=== Viewer and open source ===
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Second Life Viewer Licensing Program| Does this need to be protected?  |Oz}}

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=== ToS and Open Source Terms ===

{{LLO_Table|Terms of Service Arbitration FAQ||Lisa}}
{{LLO_Table|Terms of Service FAQ||Lisa}}
{{LLO_Table|API Terms of Use||Oz}}
{{LLO_Table|Contribution Agreement|For open source Viewer|Oz}}
{{LLO_Table|GNU General Public License, version 2.0||Oz}}
{{LLO_Table|GNU Lesser General Public License, version 2.1||Oz}}
{{LLO_Table|FLOSS exception||Oz}}

{{LLO_Table|Terms and Conditions for Second Life Community Translation Program|Recently moved from main namespace|Noelle}}

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===  Official Policy ===

{{LLO_Table|Bot policy}}
{{LLO_Table|Snapshot and machinima policy}}
{{LLO_Table|Intellectual Property|Reviewed with Laura|Lisa}}
{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Reviewed with Laura. Keep. |Lisa}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Can I transfer my account to another person?|Clarification of policy}}
{{LLO_Table|Blake Sea Code of Conduct|Confirmed: Keep|Courtney}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}


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==== Financial-related policies ====
{{LLO_Table|Policy on Resident-Run L$ Financial Services and Securities|Does this conflict with the policy regarding inworld banks?}}
{{LLO_Table|Policy Regarding Inworld Banks|Revised to reflect that this is a current policy.}}

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====  Wagering and Gaming Policy ====
{{LLO_Table|Policy Regarding Wagering in Second Life}}
{{LLO_Table|Wagering Games FAQ}}
{{LLO_Table|Skill Game Compliance|This is a new article the explains the new policy re: skill games vs. "games of chance"|JP}}

|}

== API docs ==

Moved to LLO namespace on 4 May 2011.

{| class=lltable border=1
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{{LLO_Table|Registration API}}
{{LLO_Table|Registration API Request Form|Reg API Request Form}}
{{LLO_Table|Reg API Examples|Examples}}
{{LLO_Table|Registration API Reference|API Reference}}
{{LLO_Table|Registration API Error Codes|Error Codes}}
{{LLO_Table|Custom Name Program}}
{{LLO_Table|Map API}}
{{LLO_Table|Map API Introduction|Introduction}}
{{LLO_Table|Map API Basic Examples|Basic Examples}}
{{LLO_Table|Map API Advanced Examples|Advanced Examples}}
{{LLO_Table|Map API Reference|API Reference}}
{{LLO_Table|Exchange Risk API}}
{{LLO_Table|Media Rendering Plugin System|Media Plugin API}}
{{LLO_Table|Live Data Feeds}}
{{LLO_Table|Media Rendering Plugin System FAQ|Frequently Asked Questions}}
{{LLO_Table|Media Rendering Plugin System Technical Overview|Technical Overview}}
{{LLO_Table|Plugin Test App: LLMediaPluginTest|Using the Plugin Test App}}
{{LLO_Table|Getting Started Developing Media Rendering Plugins|Getting Started}}
{{LLO_Table|Hello World plugin: basic plugin code|Hello World Plugin Code}}
{{LLO_Table|Media Rendering Plugin Operation and Data Flow|Plugin Operation and Data Flow}}
{{LLO_Table|Media Plugin System Messages | Messages}}
{{LLO_Table|Media Plugin System Internal Messages|Internal Messages}}


|}

== Keep in wiki - move to main namespace ==


{| class=lltable border=1
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TBD

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== Archive or Delete ==

Use [[Template:Archive]] to designated archived articles.

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=== Xstreet ===

{{LLO_Table|Xstreet Wishlists|Brooke asked to keep 4-15-11|Brooke}}
{{LLO_Table|Viewing and analyzing sales|Brooke asked to keep 4-15-11|Brooke}} 
{{LLO_Table|Marketplace fees|SEO- Links to the Marketplace pricing. Linked from Marketplace articles.|Brooke}}

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===Outdated content===
These are candidates for archiving or deleting.

{{LLO_Table|Second Life Last Names FAQ|Obsolete with Display Names and usernames}}
{{LLO_Table|Why isn't the last name I want listed?|Obsolete}}

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===Archived===

{{LLO_Table|Linden Grant|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently Asked Questions about the Second Life Winterfest Promotion|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently asked questions about the Best of Fall Fashion Show in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Second Life BunnyJam Contests Fine Print|Reviewed - archive|Courtney}}
{{LLO_Table|Support Groups in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Adult-oriented content controls FAQ|Archived per Blondin|Blondin}}

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'''TOS Archives'''

{{LLO_Table|Terms of Service Archive|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 14 December 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 29 April 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 5 October 2010|Confirmed - keep|Laurap}}

|}

[[Category:KB Migration to Community Platform]]