https://wiki.secondlife.com/w/index.php?action=history&feed=atom&title=Cummeres_Guides 2026-05-31T08:11:11Z Revision history for this page on the wiki MediaWiki 1.42.1 https://wiki.secondlife.com/w/index.php?title=Cummeres_Guides&diff=433192&oldid=prev 2009-07-16T20:11:36Z

<p><span dir="auto"><span class="autocomment">Links to my Guides</span></span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 13:11, 16 July 2009</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l48">Line 48:</td> <td colspan="2" class="diff-lineno">Line 48:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Links to my Guides ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Links to my Guides ==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a support ticket for lost inventory</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a support ticket for lost inventory</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a support ticket for Billing issues</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a support ticket for Billing issues</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a support ticket for an appeal of a Governance team action</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a support ticket for an appeal of a Governance team action</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a support ticket for a rollback (Mainly for Concierge members)</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a support ticket for a rollback (Mainly for Concierge members)</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a support ticket for a bug/account issue</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a support ticket for a bug/account issue</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a Feature Request in [http://jira.secondlife.com Jira].</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a Feature Request in [http://jira.secondlife.com Jira].</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>How to file a Bug Report in [http://jira.secondlife.com Jira].</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* </ins>How to file a Bug Report in [http://jira.secondlife.com Jira].</div></td></tr> </table>

Cummere Mayo https://wiki.secondlife.com/w/index.php?title=Cummeres_Guides&diff=433182&oldid=prev 2009-07-16T20:10:32Z

<p>Created page with &#039; == Welcome == Welcome to the Cummere&#039;s Guides. These are pages I am making as kind of a cheat sheet for finding support. While there are many guides out there, I wanted one th...&#039;</p> <p><b>New page</b></p><div><br /> == Welcome ==<br /> <br /> Welcome to the Cummere&#039;s Guides. These are pages I am making as kind of a cheat sheet for finding support. While there are many guides out there, I wanted one that would be quick, simple and easy to follow. If you&#039;ve found this page, very likely you need support, and I hope these guides can help you find it quickly. The Links to the guides themselves will be at the bottom but I do recommended if this is your first time here, reading through the page. <br /> <br /> ----<br /> <br /> == Where do I get support? ==<br /> <br /> Second Life has many great support systems availible.<br /> <br /> * There is the [[Knowledge Base]] which has a bunch of information on almost anything related to Second Life and how it works.<br /> <br /> * There is the [https://blogs.secondlife.com/community/answers Second Life Answers] which is where you can go to ask questions from more experienced users and volunteers. <br /> <br /> * There is the [http://jira.secondlife.com Issue tracker] often referred to as the [http://jira.secondlife.com Jira] which is where bugs that affect many users and new feature requests should go.<br /> <br /> * There is the [http://www.secondlife.com/support Support Portal] where, depending on your membership level you can file Support Tickets or talk to a Live support representative. This is where things that affect your account specifically or land you own usually should be taken to first. <br /> <br /> ----<br /> <br /> == Which support system should I use? ==<br /> <br /> I suggest starting with the [[Knowledge Base]] and seeing if your problem or question is listed there. If its not listed, or if it is listed but the suggestions offered don&#039;t work then time to move on.<br /> The next step is to ask yourself &quot;Is this a bug or technical issue, a Billing issue, or a request to add something new? If the answer is no, then you should probably go to the [https://blogs.secondlife.com/community/answers Second Life Answers] page. If the answer is yes, then it needs to go either to the [http://www.secondlife.com/support Support Portal] or to the Jira.<br /> <br /> Here is where it gets tricky. It can sometimes be hard to figure out if something should go to the [http://www.secondlife.com/support Support Portal] or to the [http://jira.secondlife.com Jira] so here&#039;s some general guidelines.<br /> If it involves:<br /> *Billing<br /> *Lost inventory<br /> *Inability to Log in<br /> *Something that makes your avatar unable to function correctly<br /> *Anything that only seems to affect your account(s)<br /> *Anything time sensitive (it needs fixed in a hurry) <br /> It usually should go to the [http://www.secondlife.com/support Support Portal].<br /> <br /> If it involves:<br /> *A feature you want to see added or returned to Second Life<br /> *A bug that affects multiple accounts owned by multiple people<br /> *A bug someone else can see and can reproduce<br /> *Anything a Linden Lab employee told you to make a Jira for.<br /> Then most likely should go to the [http://jira.secondlife.com Jira].<br /> <br /> If you aren&#039;t sure, you can always go to support and describe your issue and ask nicely where it should go.<br /> <br /> ----<br /> <br /> <br /> == Links to my Guides ==<br /> How to file a support ticket for lost inventory<br /> How to file a support ticket for Billing issues<br /> How to file a support ticket for an appeal of a Governance team action<br /> How to file a support ticket for a rollback (Mainly for Concierge members)<br /> How to file a support ticket for a bug/account issue<br /> <br /> How to file a Feature Request in [http://jira.secondlife.com Jira].<br /> How to file a Bug Report in [http://jira.secondlife.com Jira].</div>

Cummere Mayo