Linden Lab Official:Discussion guidelines - Revision history

Rand Linden: Redirected page to Linden Lab Official:Community Participation Guidelines

2011-03-10T21:21:24Z

Redirected page to Linden Lab Official:Community Participation Guidelines

← Older revision		Revision as of 14:21, 10 March 2011
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	~~{{red\|These will be succeeded by the~~ [[Linden Lab Official:Community Participation Guidelines\|Community Participation Guidelines]]}}		#REDIRECT [[Linden Lab Official:Community Participation Guidelines\|Community Participation Guidelines]]

	{{TOCright}}		{{TOCright}}

Torley Linden at 16:15, 10 February 2011

2011-02-10T16:15:33Z

← Older revision		Revision as of 09:15, 10 February 2011
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			{{red\|These will be succeeded by the [[Linden Lab Official:Community Participation Guidelines\|Community Participation Guidelines]]}}

	{{TOCright}}		{{TOCright}}

Torley Linden: /* Social media and getting help */

2010-12-21T11:36:26Z

Social media and getting help

← Older revision		Revision as of 04:36, 21 December 2010
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	== Social media and getting help ==		== Social media and getting help ==

	Linden Lab support staff ''don't'' ~~regularly~~ watch or participate in official Second Life discussions on external sites — such as our '''[http://www.youtube.com/secondlife YouTube channel]''' and '''[http://www.facebook.com/secondlife Facebook page]'''. If you expect personal help with your Second Life account, please use the '''[http://secondlife.com/support/ Support Portal]''' to submit a ticket depending on your account type.		Unless specifically announced, Linden Lab employees (including support staff) ''don't'' watch or participate in official Second Life discussions on external sites — such as our '''[http://www.youtube.com/secondlife YouTube channel]''' and '''[http://www.facebook.com/secondlife Facebook page]'''. If you expect personal help with your Second Life account, please use the '''[http://secondlife.com/support/ Support Portal]''' to submit a ticket depending on your account type.

	Furthermore, the above policies still ~~apply~~ as-~~appropriate~~. The Lindens working on our social media presences reserve the right to remove posts and ban users (on third-party systems, whether or not they also have a Second Life account) that are abusive, unconstructive, off-topic, and otherwise don't further the conversation. Please keep our policies and general [http://en.wikipedia.org/wiki/Netiquette netiquette] in mind so that fellow Residents can benefit from what you have to say.		Furthermore, the above policies still hold true as-applicable. The Lindens working on our social media presences reserve the right to remove posts and ban users (on third-party systems, whether or not they also have a Second Life account) that are abusive, unconstructive, off-topic, and otherwise don't further the conversation. Please keep our policies and general [http://en.wikipedia.org/wiki/Netiquette netiquette] in mind so that fellow Residents can benefit from what you have to say.

	{{KBtip\|Most Lindens you find outside the [http://secondlife.com/support Support Portal] don't work in support, and are unable to provide you with the care you seek. They'll state this and refer you to the Support Portal in their inworld profiles.}}		{{KBtip\|Most Lindens you find outside the [http://secondlife.com/support Support Portal] don't work in support, and are unable to provide you with the care you seek. They'll state this and refer you to the Support Portal in their inworld profiles.}}

	[[Category:Forums]]		[[Category:Forums]]

Torley Linden: /* Social media and getting help */

2010-12-21T11:29:45Z

Social media and getting help

← Older revision		Revision as of 04:29, 21 December 2010
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	== Social media and getting help ==		== Social media and getting help ==

	~~While~~ Linden Lab ~~employees~~ don't regularly participate in official Second Life discussions on external sites (such as our '''[http://www.youtube.com/secondlife YouTube channel]''' and '''[http://www.facebook.com/secondlife Facebook page]'''), the ~~above still applies as-appropriate. We reserve the right to remove posts and ban users that are abusive, unconstructive, and otherwise off-topic because they don~~'~~t further the conversation. Please keep our policies and general~~ [http://en.~~wikipedia.org~~/~~wiki~~/~~Netiquette netiquette~~] ~~in mind so that fellow Residents can benefit from what you have~~ to ~~say~~.		Linden Lab support staff ''don't'' regularly watch or participate in official Second Life discussions on external sites — such as our '''[http://www.youtube.com/secondlife YouTube channel]''' and '''[http://www.facebook.com/secondlife Facebook page]'''. If you expect personal help with your Second Life account, please use the '''[http://secondlife.com/support/ Support Portal]''' to submit a ticket depending on your account type.

	~~{{KBcaution\|If you expect personal help with your~~ Second Life account, ~~please use~~ the ~~'''~~[http://~~secondlife~~.~~com~~/~~support~~/ ~~Support Portal~~]~~'''~~ to ~~submit a ticket depending on your account type~~.}}		Furthermore, the above policies still apply as-appropriate. The Lindens working on our social media presences reserve the right to remove posts and ban users (on third-party systems, whether or not they also have a Second Life account) that are abusive, unconstructive, off-topic, and otherwise don't further the conversation. Please keep our policies and general [http://en.wikipedia.org/wiki/Netiquette netiquette] in mind so that fellow Residents can benefit from what you have to say.

	Most Lindens you find outside the Support Portal don't work in support, and are unable to provide you with the care you seek. They'll state this and refer you to the Support Portal in their inworld profiles.		{{KBtip\|Most Lindens you find outside the [http://secondlife.com/support Support Portal] don't work in support, and are unable to provide you with the care you seek. They'll state this and refer you to the Support Portal in their inworld profiles.}}

	[[Category:Forums]]		[[Category:Forums]]

Torley Linden at 11:23, 21 December 2010

2010-12-21T11:23:45Z

← Older revision		Revision as of 04:23, 21 December 2010
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	{{TOCright~~}} {{KBnote\|These guidelines are effective April 30, 2009.~~}}		{{TOCright}}

	== About these discussion guidelines ==		== About these discussion guidelines ==
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	To post to the Second Life blogs or forums, you must follow these Discussion Guidelines, the Second Life [http://secondlife.com/corporate/tos.php Terms of Service], Second Life [http://secondlife.com/corporate/cs.php Community Standards], and the [https://marketplace.secondlife.com/listing_guidelines Marketplace Fee and Listing Policies]. These documents, for the sake of simplicity, will simply be referred to as "our policies" on the rest of this page. By following our policies, you help make the blogs and forums an enjoyable and educational place for the entire community to meet and converse.		To post to the Second Life blogs or forums, you must follow these Discussion Guidelines, the Second Life [http://secondlife.com/corporate/tos.php Terms of Service], Second Life [http://secondlife.com/corporate/cs.php Community Standards], and the [https://marketplace.secondlife.com/listing_guidelines Marketplace Fee and Listing Policies]. These documents, for the sake of simplicity, will simply be referred to as "our policies" on the rest of this page. By following our policies, you help make the blogs and forums an enjoyable and educational place for the entire community to meet and converse.

			{{KBnote\|These guidelines are effective April 30, 2009.}}

	The following actions and content are not allowed on the Second Life blogs and forums and may result in post removal or locking, warning, suspension, or ban from Linden Lab's services:		The following actions and content are not allowed on the Second Life blogs and forums and may result in post removal or locking, warning, suspension, or ban from Linden Lab's services:
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	{{KBnote\|Violations are evaluated on a case-by-case basis depending on the severity of the offense and past history of violations. Although we will make reasonable efforts to take into consideration the context and general sentiment of the blog or forum discussions, Linden Lab has the final say on moderation decisions.}}		{{KBnote\|Violations are evaluated on a case-by-case basis depending on the severity of the offense and past history of violations. Although we will make reasonable efforts to take into consideration the context and general sentiment of the blog or forum discussions, Linden Lab has the final say on moderation decisions.}}

			== Social media and getting help ==

			While Linden Lab employees don't regularly participate in official Second Life discussions on external sites (such as our '''[http://www.youtube.com/secondlife YouTube channel]''' and '''[http://www.facebook.com/secondlife Facebook page]'''), the above still applies as-appropriate. We reserve the right to remove posts and ban users that are abusive, unconstructive, and otherwise off-topic because they don't further the conversation. Please keep our policies and general [http://en.wikipedia.org/wiki/Netiquette netiquette] in mind so that fellow Residents can benefit from what you have to say.

			{{KBcaution\|If you expect personal help with your Second Life account, please use the '''[http://secondlife.com/support/ Support Portal]''' to submit a ticket depending on your account type.}}

			Most Lindens you find outside the Support Portal don't work in support, and are unable to provide you with the care you seek. They'll state this and refer you to the Support Portal in their inworld profiles.

	[[Category:Forums]]		[[Category:Forums]]

Torley Linden: Lots of cleanup

2010-11-08T15:19:40Z

Lots of cleanup

← Older revision		Revision as of 08:19, 8 November 2010
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	{{TOCright}} {{KBnote\|These ~~Guidelines~~ are effective April 30, 2009.}}		{{TOCright}} {{KBnote\|These guidelines are effective April 30, 2009.}}

	== About these discussion guidelines ==		== About these discussion guidelines ==
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	* '''Reporting Abuse''' – If you see a post that you think violates our policies or that in some way requires review, please report it by clicking the '''Report Abuse''' link that appears on the left of a thread or underneath a post. We'll look at it and take appropriate action as necessary. In the interests of protecting our Residents' privacy, we will not notify you of any action we decide to take.		* '''Reporting Abuse''' – If you see a post that you think violates our policies or that in some way requires review, please report it by clicking the '''Report Abuse''' link that appears on the left of a thread or underneath a post. We'll look at it and take appropriate action as necessary. In the interests of protecting our Residents' privacy, we will not notify you of any action we decide to take.

	=== Moderation policy ===		== Moderation policy ==

	Feel free to challenge opinions, state your own, and enjoy the discussion, but be respectful. If you cross the line into personal attacks, insults, or other inappropriate conduct, you risk losing your posting privileges in the Second Life blogs and forums and having your Second Life account suspended or banned.		Feel free to challenge opinions, state your own, and enjoy the discussion, but be respectful. If you cross the line into personal attacks, insults, or other inappropriate conduct, you risk losing your posting privileges in the Second Life blogs and forums and having your Second Life account suspended or banned.

Torley Linden at 15:18, 8 November 2010

2010-11-08T15:18:35Z

← Older revision		Revision as of 08:18, 8 November 2010
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	{{TOCright}} {{KBnote\|These Guidelines are effective April 30, 2009}}		{{TOCright}} {{KBnote\|These Guidelines are effective April 30, 2009.}}

	== About these discussion guidelines ==		== About these discussion guidelines ==

Torley Linden at 15:14, 8 November 2010

2010-11-08T15:14:28Z

Show changes

Torley Linden at 14:59, 8 November 2010

2010-11-08T14:59:00Z

Show changes

Torley Linden at 14:54, 8 November 2010

2010-11-08T14:54:44Z

Show changes