Linden Lab Official:Email Scam (Phishing) FAQ - Revision history

Jeremy Linden at 18:35, 11 March 2016

2016-03-11T18:35:55Z

← Older revision		Revision as of 11:35, 11 March 2016
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	==How do I report a fake email?==		==How do I report a fake email?==

	Forward it to [mailto:~~security~~@secondlife.com ~~security~~@secondlife.com].		Forward it to [mailto:phishing@secondlife.com phishing@secondlife.com].

	==What precautions can I take to prevent phishing?==		==What precautions can I take to prevent phishing?==

Jeremy Linden at 18:30, 11 March 2016

2016-03-11T18:30:11Z

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	==What precautions can I take to prevent phishing?==		==What precautions can I take to prevent phishing?==

	* If you receive a suspicious email, forward it to [mailto:~~security~~@secondlife.com ~~security~~@secondlife.com] and delete it.		* If you receive a suspicious email, forward it to [mailto:phishing@secondlife.com phishing@secondlife.com] and delete it.
			* If you receive a suspicious IM, file an abuse report against the sender even if the sender looks like your friend. After stealing an account, a fraudster often tries to trick the victim's friends.
	* If you feel your account has been compromised, contact Second Life Billing through the [http://secondlife.com/support Support Portal] right away. (Better yet, call us at the number provided on the [http://secondlife.com/support Support Portal])		* If you feel your account has been compromised, contact Second Life Billing through the [http://secondlife.com/support Support Portal] right away. (Better yet, call us at the number provided on the [http://secondlife.com/support Support Portal])
	* Check your account status regularly by visiting secondlife.com.
	* Keep your antivirus software up-to-date and scan for viruses regularly.		* Keep your antivirus software up-to-date and scan for viruses regularly.
	* You can change your account password; do so frequently to keep your account secure.		* You can [https://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017#Section_.3 change your account password]; do so frequently to keep your account secure. If you suspect you've already clicked a phishing link, change your password immediately.
	* If you have multiple accounts, use a different password for each account.		* If you have multiple accounts, use a different password for each account.
	* ~~It's good to use both letters and numbers in~~ your password. Your password should be easy for you to remember, but hard for others to guess.		* Never reuse your Second Life password for your email account or any other website.
			* Your password should be easy for you to remember, but hard for others to guess.
	* If you think you entered your credit card information into a fake email or website, contact your bank immediately!		* If you think you entered your credit card information into a fake email or website, contact your bank immediately!
	~~Remember, if you have any questions as to whether an email is from Linden Lab, just [http://secondlife.com/support call us]!~~


	[[Category:Policies]]		[[Category:Policies]]

Rand Linden: Text replace - 'Category:Legal Questions' to ''

2011-08-10T18:57:53Z

Text replace - 'Category:Legal Questions' to ''

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	Remember, if you have any questions as to whether an email is from Linden Lab, just [http://secondlife.com/support call us]!		Remember, if you have any questions as to whether an email is from Linden Lab, just [http://secondlife.com/support call us]!

	~~[[Category:Legal Questions]]~~
	[[Category:Policies]]		[[Category:Policies]]

Rand Linden at 22:14, 9 August 2011

2011-08-09T22:14:02Z

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	[[Category:Legal Questions]]		[[Category:Legal Questions]]
	[[Category:Policies]]		[[Category:Policies]]
	~~[[Category:Security]]~~

Rand Linden: /* What precautions can I take to prevent phishing? */

2011-08-04T20:57:18Z

What precautions can I take to prevent phishing?

← Older revision		Revision as of 13:57, 4 August 2011
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	Remember, if you have any questions as to whether an email is from Linden Lab, just [http://secondlife.com/support call us]!		Remember, if you have any questions as to whether an email is from Linden Lab, just [http://secondlife.com/support call us]!

	~~[[Category:Problems or Questions Outside Second Life]]~~
	[[Category:Legal Questions]]		[[Category:Legal Questions]]
	[[Category:Policies]]		[[Category:Policies]]
			[[Category:Security]]
	[[Category:Security ~~Alerts~~]]

Rand Linden: Text replace - 'Category:FAQs' to ''

2011-07-29T20:16:24Z

Text replace - 'Category:FAQs' to ''

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	[[Category:Legal Questions]]		[[Category:Legal Questions]]
	[[Category:Policies]]		[[Category:Policies]]
	~~[[Category:FAQs]]~~
	[[Category:Security Alerts]]		[[Category:Security Alerts]]

Rand Linden at 22:11, 10 May 2011

2011-05-10T22:11:55Z

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	{{Online Safety Guidelines}}		{{Online Safety Guidelines}}
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	==What is "phishing"?==		==What is "phishing"?==

Rand Linden at 22:11, 10 May 2011

2011-05-10T22:11:24Z

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	==What is "phishing"?==		==What is "phishing"?==

Rand Linden at 22:11, 10 May 2011

2011-05-10T22:11:16Z

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	==What is "phishing"?==		==What is "phishing"?==

Rand Linden: Text replace - 'Category:I'm having account problems' to ''

2011-04-19T00:45:08Z

Text replace - 'Category:I'm having account problems' to ''

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	[[Category:FAQs]]		[[Category:FAQs]]
	[[Category:Security Alerts]]		[[Category:Security Alerts]]
	~~[[Category:I'm having account problems]]~~