Tao of Volunteers - Revision history

Lexie Linden at 22:21, 14 December 2009

2009-12-14T22:21:03Z

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	==Vision and Mission==		==Vision and Mission==

Gordon Wendt: /* Consequences of Not Following Tao */ adding space to make it easier to read

2009-05-26T17:31:36Z

Consequences of Not Following Tao: adding space to make it easier to read

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	Second Life Mentors and Second Life Greeters should be aware there are consequences when not following the Tao of Volunteers. Just as the [[Community Standards]] and [[TOS]] are the policies and rules of Second Life, the Tao is the policy and rules of Second Life Volunteers (both Mentors and Greeters).		Second Life Mentors and Second Life Greeters should be aware there are consequences when not following the Tao of Volunteers. Just as the [[Community Standards]] and [[TOS]] are the policies and rules of Second Life, the Tao is the policy and rules of Second Life Volunteers (both Mentors and Greeters).


	Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.		Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.

Zai Lynch: capitalized "Resident" (see Resident) and added a few links

2008-12-13T03:13:46Z

capitalized "Resident" (see Resident) and added a few links

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	==Vision and Mission==		==Vision and Mission==

	Second Life Mentors and Greeters are volunteers for Linden Lab, communicating on its behalf the value of Second Life to new ~~residents~~, and while doing so providing a ~~resident~~ perspective to Linden Lab.		Second Life Mentors and Greeters are volunteers for [[Linden Lab]], communicating on its behalf the value of Second Life to new [[Resident]]s, and while doing so providing a Resident perspective to Linden Lab.


	We feel a special affinity for the newest ~~residents~~ of Second Life. For the ~~residents~~ who come to us in their first hour curious looking for answers and suggestions on how to make Second Life their own, we are often that important first personal connection. We provide a bridge to value in Second Life, a link to knowledge should they choose it, advice on the many experiences that Second Life provides and ways for them to find their peers in world. We educate new ~~residents~~ how to search and find for themselves to enhance not only their first experience, but to enable them with resources that will help them have a more meaningful Second Life overall.		We feel a special affinity for the newest Residents of Second Life. For the Residents who come to us in their first hour curious looking for answers and suggestions on how to make Second Life their own, we are often that important first personal connection. We provide a bridge to value in Second Life, a link to knowledge should they choose it, advice on the many experiences that Second Life provides and ways for them to find their peers in world. We educate new Residents how to search and find for themselves to enhance not only their first experience, but to enable them with resources that will help them have a more meaningful Second Life overall.


	Our vision is to lay the best foundation for new ~~residents~~ in Second Life by offering assistance, encouragement and insight into Second Life’s possibilities drawn from our own personal experiences. We believe volunteering in any world has the potential to enhance our character while helping those who need us. Our mission is to reach that potential through our individual triumphs as well as team cooperation.		Our vision is to lay the best foundation for new Residents in Second Life by offering assistance, encouragement and insight into Second Life’s possibilities drawn from our own personal experiences. We believe volunteering in any world has the potential to enhance our character while helping those who need us. Our mission is to reach that potential through our individual triumphs as well as team cooperation.

	==Volunteer Behavior and Attitude==		==Volunteer Behavior and Attitude==
	'''Set The Standard'''		'''Set The Standard'''

	Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new ~~residents~~ while also helping more seasoned ~~residents~~ with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.		Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new Residents while also helping more seasoned Residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.

	Our personal conduct and style sets the standard:		Our personal conduct and style sets the standard:
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	'''Stay Informed'''		'''Stay Informed'''

	Each Volunteer is responsible for reading notices and guidelines. The Volunteer Program is second to none and because of this it grows and changes as the world of Second Life evolves. The VTeam in its effort to keep Volunteers informed have setup the Volunteer Portal to be our most up to the minute method of keeping Volunteers informed of any changes that will directly impact Volunteers. It further contains guidelines, how-to guides and information directly related to enhancing your mentoring skills.		Each Volunteer is responsible for reading notices and guidelines. The Volunteer Program is second to none and because of this it grows and changes as the world of Second Life evolves. The [[VTeam]] in its effort to keep Volunteers informed have setup the [[Volunteer Portal]] to be our most up to the minute method of keeping Volunteers informed of any changes that will directly impact Volunteers. It further contains guidelines, how-to guides and information directly related to enhancing your mentoring skills.

	==Volunteer Goals==		==Volunteer Goals==
	'''Promote and Grow'''		'''Promote and Grow'''

	As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Volunteer team’s strength and numbers. We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one ~~resident~~ at a time.		As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Volunteer team’s strength and numbers. We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one Resident at a time.

	==Consequences of Not Following Tao==		==Consequences of Not Following Tao==

	Second Life Mentors and Second Life Greeters should be aware there are consequences when not following the Tao of Volunteers. Just as the Community Standards and TOS are the policies and rules of Second Life, the Tao is the policy and rules of Second Life Volunteers (both Mentors and Greeters).		Second Life Mentors and Second Life Greeters should be aware there are consequences when not following the Tao of Volunteers. Just as the [[Community Standards]] and [[TOS]] are the policies and rules of Second Life, the Tao is the policy and rules of Second Life Volunteers (both Mentors and Greeters).

	Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.		Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.

			==Related Links==
			* [[Tao of Linden]]

Zai Lynch at 21:53, 8 December 2008

2008-12-08T21:53:06Z

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	Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.		Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.

	~~[[Category:Mentors & Greeters]]~~
	~~[[Category:Mentors]]~~
	~~[[Category:Greeters]]~~

Lexie Linden: Unprotected "Tao of Volunteers"

2008-12-08T20:25:31Z

Unprotected "Tao of Volunteers"

← Older revision	Revision as of 13:25, 8 December 2008
(No difference)

Lexie Linden at 19:40, 8 December 2008

2008-12-08T19:40:38Z

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	<div style="float:right">__TOC__</div>		<div style="float:right">__TOC__</div>

	==Vision and Mission==		==Vision and Mission==

	~~Our vision is~~ to ~~lay the best foundation for~~ new residents ~~in Second Life by offering knowledge, assistance~~, and ~~encouragement to residents in need. We believe volunteering in any world has the potential to enhance our character~~ while ~~helping those who need us. Our mission is~~ to ~~reach that potential through our individual triumphs as well as team cooperation~~.		Second Life Mentors and Greeters are volunteers for Linden Lab, communicating on its behalf the value of Second Life to new residents, and while doing so providing a resident perspective to Linden Lab.


	We feel a special affinity for the newest residents of Second Life; the residents who come to us in their first hour curious ~~and~~ looking for answers~~, focus~~ and suggestions on how to make Second Life their own. We provide a bridge to value in Second Life, a link to knowledge should they choose it, advice on the many experiences that Second Life provides and ways for them to find their peers ~~inworld~~. We educate new ~~users in~~ how to search and find for themselves more ~~information on all of these things~~.		We feel a special affinity for the newest residents of Second Life. For the residents who come to us in their first hour curious looking for answers and suggestions on how to make Second Life their own, we are often that important first personal connection. We provide a bridge to value in Second Life, a link to knowledge should they choose it, advice on the many experiences that Second Life provides and ways for them to find their peers in world. We educate new residents how to search and find for themselves to enhance not only their first experience, but to enable them with resources that will help them have a more meaningful Second Life overall.

	Second Life ~~Mentors provide a vital link between~~ those ~~of the Second Life community~~ who ~~are so often the new user's first contact and Linden Lab by bringing valuable input~~ to ~~the new user planning process~~.
			Our vision is to lay the best foundation for new residents in Second Life by offering assistance, encouragement and insight into Second Life’s possibilities drawn from our own personal experiences. We believe volunteering in any world has the potential to enhance our character while helping those who need us. Our mission is to reach that potential through our individual triumphs as well as team cooperation.

	==Volunteer Behavior and Attitude==		==Volunteer Behavior and Attitude==
	~~===~~Set The Standard~~===~~		'''Set The Standard'''

	Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new residents while also helping more seasoned residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.		Each Volunteer has the opportunity to create an unforgettable first impression of Second Life for new residents while also helping more seasoned residents with quality assistance. We do it because we want to. We do it because we enjoy it. We do it with a smile. That is how we want such unforgettable moments to be remembered.

	~~'''~~Our personal conduct and style sets the standard:~~'''~~		Our personal conduct and style sets the standard:

	*We will maintain ~~civility~~ when faced with ~~controversy~~.		*We will maintain politeness when faced with argument.
	*We will be as ~~empathetic~~ and helpful as we can be in difficult situations.		*We will be as considerate and helpful as we can be in difficult situations.
	*We will give respect to those we help, despite knowing it may not always be returned.		*We will give respect to those we help, despite knowing it may not always be returned.
	*We will seek and emphasize the positive in a situation.		*We will seek and emphasize the positive in a situation.
	*We will work as a team and help each other solve problems.		*We will work as a team and help each other solve problems.
	*We will be reliable, committed, and trustworthy.		*We will be reliable, committed, and trustworthy.
	*We will participate and share our ideas to improve Second Life.		*We will participate and share our ideas to improve Second Life.
	*We will keep a sense of humor and volunteer when we know we are in good spirits!		*We will keep a sense of humor and volunteer when we know we are in good spirits!
	*We will keep this labor of love fun!		*We will keep this labor of love fun!

	==Volunteer ~~Goals~~==		==Volunteer Awareness==
			'''Stay Informed'''

	~~===Promote~~ and ~~Grow===~~		Each Volunteer is responsible for reading notices and guidelines. The Volunteer Program is second to none and because of this it grows and changes as the world of Second Life evolves. The VTeam in its effort to keep Volunteers informed have setup the Volunteer Portal to be our most up to the minute method of keeping Volunteers informed of any changes that will directly impact Volunteers. It further contains guidelines, how-to guides and information directly related to enhancing your mentoring skills.

	~~As Second Life continues to grow as a global platform we have the ability and responsibility to increase our~~ Volunteer ~~team’s strength and numbers. We should actively speak about what we do~~ and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one resident at a time.		==Volunteer Goals==
			'''Promote and Grow'''

			As Second Life continues to grow as a global platform we have the ability and responsibility to increase our Volunteer team’s strength and numbers. We should actively speak about what we do and why we do it. While volunteering we should always be open to learning new solutions as well as teaching what we know. We hope to create an open, collaborative win-win situation, one resident at a time.

	==Consequences of Not Following Tao==		==Consequences of Not Following Tao==

	~~The Mentor group has grown quite large~~ and ~~all members~~ should be aware there are consequences to not following the Tao of Volunteers. Just as the Community Standards and TOS are the policies and rules of Second Life, the Tao is ~~also~~ the policy and rules of Second Life Volunteers.		Second Life Mentors and Second Life Greeters should be aware there are consequences when not following the Tao of Volunteers. Just as the Community Standards and TOS are the policies and rules of Second Life, the Tao is the policy and rules of Second Life Volunteers (both Mentors and Greeters).

	*Please Note: The Second Life Apprentice Mentor group is considered a trial period prior to acceptance into the main Mentors ~~group. Apprentice's who do not follow the Tao may be removed without warning.~~
	*Example: An Apprentice Mentor who attends a Mentor class or Orientation session and ~~is disruptive, by their actions or chat, to the class or disrespectful to the host or other attendees will be removed from group.~~

	~~Second Life Mentors who do not follow the Tao of Volunteers will be given one warning prior to removal from the Mentors group. Please be aware the decisions of the VTeam are final~~.

	~~Examples of~~ not ~~following~~ the Tao of Volunteers ~~include but~~ are ~~not limited to:~~		Volunteers who do not follow the Tao of Volunteers will be removed from Second Life Mentors and/or Second Life Greeters. Please be aware the decisions of the VTeam are final.

	*Using the volunteer email list to air personal arguments/issues or negative opinions on individual Mentors ~~or Lindens.~~		[[Category:Mentors & Greeters]]
	*Aggressive unkind behavior towards new Mentors ~~in channel. If you cannot express help in a productive, nice tone you should not express it in channel nor should you send a private IM to another Mentor to behave in an unacceptable manner.~~		[[Category:Mentors]]
	*Using the Mentor channel to seek a Linden to personally help you on issues that should be addressed via the website support area.		[[Category:Greeters]]
	*Using the Mentor title for intimidation/power purposes. Threats of "I know many Lindens so you better do this or that.." are not acceptable.

Lexie Linden at 01:48, 4 November 2008

2008-11-04T01:48:22Z

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	*Using the Mentor channel to seek a Linden to personally help you on issues that should be addressed via the website support area.		*Using the Mentor channel to seek a Linden to personally help you on issues that should be addressed via the website support area.
	*Using the Mentor title for intimidation/power purposes. Threats of "I know many Lindens so you better do this or that.." are not acceptable.		*Using the Mentor title for intimidation/power purposes. Threats of "I know many Lindens so you better do this or that.." are not acceptable.



	~~[[Category:Second Life Volunteers\|*]]~~
	~~[[Category:TSL 2.0 Second Life Mentor]]~~

Lexie Linden at 21:47, 3 November 2008

2008-11-03T21:47:49Z

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Amber Linden: /* Vision and Mission */

2008-08-20T21:17:58Z

Vision and Mission

← Older revision		Revision as of 14:17, 20 August 2008
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	==Vision and Mission==		==Vision and Mission==

	Our vision is to lay the best foundation for ~~volunteerism~~ in Second Life by offering knowledge, assistance, and encouragement to residents in need. We believe volunteering in any world has the potential to enhance our character while ~~reaching out to~~ those who need us. Our mission is to reach that potential through our individual triumphs as well as team cooperation.		Our vision is to lay the best foundation for new residents in Second Life by offering knowledge, assistance, and encouragement to residents in need. We believe volunteering in any world has the potential to enhance our character while helping those who need us. Our mission is to reach that potential through our individual triumphs as well as team cooperation.

			We feel a special affinity for the newest residents of Second Life; the residents who come to us in their first hour curious and looking for answers, focus and suggestions on how to make Second Life their own. We provide a bridge to value in Second Life, a link to knowledge should they choose it, advice on the many experiences that Second Life provides and ways for them to find their peers inworld. We educate new users in how to search and find for themselves more information on all of these things.

			Second Life Mentors provide a vital link between those of the Second Life community who are so often the new user's first contact and Linden Lab by bringing valuable input to the new user planning process.

	==Volunteer Behavior and Attitude==		==Volunteer Behavior and Attitude==

Lexie Linden at 18:33, 30 January 2008

2008-01-30T18:33:03Z

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	[[Category:Second Life Volunteers\|*]]		[[Category:Second Life Volunteers\|*]]
	[[Category:TSL 2.0 Second Life ~~Mentors~~]]		[[Category:TSL 2.0 Second Life Mentor]]